opal bar was the only one open it would have been good to have both open to save the back log of orders

bar and breakfast staff very friendly and efficient

my bar bill at check out....but that was my fault, not the hotels ud83dude01ud83dude01

room sink too small, waited too long in bar for staff to take good order

bar area was spacious, staff helpful and breakfast was good

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano was a great night aslo the breakfast was ud83dudc4c so overall top place to

lovely staff and bar and restaurant first class service

there is a bar right next to the hotel and the drinks are amazing

handy for visiting our friends and also using bar milano which is part of the hotel

bar milano staff are very professional and fico restaurant steaks age excellent

to have a rustic charming edge to it- it felt a little out of place and it would have suited the bar lounge to have more authentic wall are and furnishings to match the cosy fireplace and the

spacious room and good food, with a huge bar area to relax in

lovely welcoming staff from reception, restaurant, bar and housekeeping

the bar and seating areas were relaxed and staff were friendly and helpful

we found the drinks at the bar extremely expensive

staff were very helpful and friendly plenty of entertainment in the main bar and food and drink very cheap

the service both with the meals and at the bar was excellent

the breakfast and bar the room was great and a very comfortable bed

staff in hotel and bar were very helpful and friendly

all okay, maybe would say the bar was a little cold, but the rooms are always very

only the bar food choice.

if i have a small criticism it would be i m a bit disappointed in the bar food choice

the rooms are clean and spacious, breakfast is great and there is a nice bar if you want to escape the room for a while

i need to mention about good price for bar drinks

public areas were clean, tidy, bar was gleaming

wonderful staff and bar excellent service and breakfast

clean hotel with a private function room, restaurant and bar on site food very nice very polite

dog was made very welcome, always attention to our needs by staff, in the bar - 10/10 for friendliness and service, at reception the same

the staff are just amazing and the atmosphere for food and drinks in the bar restaurant area is great

building with loads of character, spacious clean bedrooms and lovely bar and restaurant area, great friendly and helpful staff

the bar / food was fab staff very helpful rooms lovely and clean. enough towels for a family

lovely clean rooms, friendly staff, bar was on p point cant complain

location for what we needed, lovely comfortable rooms and with a bar and restaurant on site we had everything we needed

no where to sit with friend with the bar closing early

bar closed early the day we got there at 21

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

the only thing was the noise from the bar late into the night.

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

safe place to relax in the lounge bar at the end of the day

excellent bar - especially if you're a whisky lover

hotel was lovely outside and inside, nice eating area and bar area

bar and menu with sport on

i also ate in the bar each evening

loved the room and the bar area

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

have stayed he many times now all i can say is this hotel is fantastic very clean rooms the bar is great and the food is 1st class

great staff, lovely bar and food. really nice place.

so very comfortable with excellent facilities, nice food and bar facilities

the evening bar staff were excellent, very chatty and engaging, which made our stay a very enjoyable one

room and breakfast and bar area all lovely

good size rooms, kids staying for free, a modern, well designed and well-maintained hotel, a bar menu that was reasonable and handy if you did not want to step out to eat and drink, convivial

the bar was well stocked, food reasonably priced and a good menu

cleanliness was top notch nice friendly reception and bar staff

bar staff pleasant

waiting to be served at the bar on sunday i stood for 15minutes and nobody acknowledged i was there so i left without ordering

perfect location the staff were welcoming and extremely helpful, run was lovely and spacious, the bar was very relaxing and breakfast was superb

only thing didn't like didn't take cash at bar and kitchen was closed to order food at tea time

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

staff were all very friendly and we had both our evening meal & breakfast in the restaurant / bar area

limited choices and higher prices at the bar than the toby carvery next door.

love the bacon and sausages lol all in all it’s always a nice stay, bar is open and food available

we had a beautiful table in the bar for food and weren’t just put in a wee corner somewhere because we had our dog, which makes

staff were excellent and very friendly, the room was comfortable and the bar and restaurant were lovely

lovely staff unreal bar and restaurant

bar and restaurant very good we had a lovely meal and great breakfast

the very welcoming staff, delicious food and service in both bar and restaurant.

we had dinner in the restaurant, lots of choice and it was really good, afterwards we sat in the bar area and there was a singer performing

excellent breakfast nice bar and

excellent restaurant and food and a great bar area

there is also a nice bar with great value drinks

a delightful hotel, bar and restaurant

lovely reception and bar area with a lovely fire in winter

staff were all very friendly and helpful and the restaurant was fantastic, the selection at the bar was also excellent

there was a rather busy fancy bar through a doorway to the right of the reception desk

hotel was spotless and decor great along with bar and restaurant area

friends staff and super clean comfortable rooms. loved the industrial styling of the bar areas

cocktails at the bar were so good

critique would be there was no dog friendly areas in the public spaces and a small section of the bar would’ve been appreciated

was closed and we got just a “light lunchstyle” dinner in an uncomfortable bar area

dinner in the bar and breakfast in the dinner room were both 5 star

food was great and bar area was really good too

the bar prices were way too high

location friendly bar clean big rooms

a brown paper bag)can take it to your room or enjoy in the bar area

perfect for business stays as the bar is lovely

the bar closing at 11pm. i thought hotel bars were open to residents for a good bit longer.

the bar was very expensive

the bar area was very comfortable and warm

plenty of lovely opportunities on food , plus bar service good young man behind bar fter one night he knew what i wished to drink

helpful and lovely staff access to spa facilities large swimming pool great gym facilities beautiful grounds with small play area for kids and

good value for money great facilities on site gym and sauna really good

the decor through the restraunt bar is of a modern turkish twist and spotless also

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

bar underneath room, sub-par ‘continental’ breakfast with maybe the worst coffee i’ve ever

the bar service and setup for just food

didn’t have breakfast room was lovely, disappointed there was no lift.

bar area nice and staff on the bar were all brilliant

there is also a well stocked bar and everything is reasonably priced the hotel has a lift which takes you into the shopping mall

reception and bar staff very helpful and friendly. good breakfast. canny shopping centre

bar and restaurant in the hotel and options for eating and drinking in the mall

the reception and bar area was very clean and the bedroom felt as though it had been thoroughly cleaned

was because the hotel is open to the public there wasn t anywhere for guests to sit in the bar area as it was

hotel, bar and restaurant

service at the bar restaurant check in check out was amazing

loved our room and the location of the room, and the entertainment in the bar was amazing dj played the best music and my partner loved being able to watch the

restaurant, bar and hotel

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt relaxed and at home

good food and a nice bar area

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

more light in the bar area and bedroom

food in the bar excellent and a good pint

from receptionist niamh who was pleasant and polite, adam the bar man

the standards of everything else - we were expecting something special after a lovely meal in the bar the evening before and missed out on cooked breakfast because service was slow and we had a

pleasant bar for drinks/lunch with overspill facility into airy pleasant reception area

bar staff friendly and good selection of drinks

staff in bar where also

bar staff had no knowledge of bus routes and front desk didn't seem confident either

big spacious rooms, access to gym and pool. bar open till later

room was exceptionally clean, bar was well

did not use the kitchen faculties or the bar as we were out the whole time, we did use the swimming pool, sauna, steam room and the jacuzzi,

bar has good selection and no problem getting table at restaurant

the food in the bar next door was absolutely fantastic

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely delicious

has a bar and restaurant

monday to thursday the bar closes surprisingly early

m), would nave preferred an extra hour.

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

near on a week, and the dog could sleep over, great little bar and staff were great front the maids to bar staff and front desk

the gentleman on reception arranged for us to use the residents bar for the interview, this was perfectly quiet

the restaurant has excellent food and service and there is a bar which sells beers that a price that

you can have a drink or a coffee at the bar and there s folk to talk to if you want to or relax in your comfy room with your

we had a few drinks in the bar each evening with staff and locals who made us feel so welcome

village inn looks nice from the outside but when you walk into the bar to check in you may be a bit worried - don't be

no food available at any time. bar only open 3pm to 9pm.

or edinburgh or as a half way point between if travelling down south manager and locals in bar very friendly

nice pint in bar

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

bar and restaurant are high standard - quality of food, prices and service

the bar also has a great range of drinks and the cocktails were lovely

nice bar area and dining room, all meals very good.

friendly staff, room great value for money & food/ bar was excellent

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

the room was sparkling clean and had a mini bar with soft drinks, alcohol and sweet/savory snacks

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the shouting and certainly the poor use of language was disappointing

the bar area and restaurant are fantastic

no bar lounge for drinks only.

nice bar and restaurants attached to the hotel

food menu looked great and must have been tasty as the bar restaurant was busy whenever we passed

the bar and restaurant was lovely really nice inside and the staff are very welcoming

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

good location for our purposes, very clean, large room, very helpful staff, excellent bar and restaurant

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i will definitely stay here again

the rooms are always clean and well presented, and the bar and restaurant are very well priced for the quality

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion but between 1 - 2 at

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

very nice staff and cozy bar which also served breakfast

staff room bar location all fab fir our needs

bar was beautiful and room perfect

& friendly staff from reception to bar to cleaning

good was excellent and bar staff were very courteous

it has restaurant and bar with outdoor seating too

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always had a smile on his

all staff from housekeeping to bar to reception were exceptionally friendly!

a lovely hotel, good food, bar , friendly staff

welcoming and nice clean room and nice bar facilities.

breakfast and bar was lovely

arrived a bit disheveled after awaiting for rac for 7 hours bar was very busy with a great atmosphere was checked in and requested a phone charger as i was not

food was great and the bar was very comfortable

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

and the card machine malfunctioned quite often at the bar which wasn't convenient without another form of payment being accepted

lovely vibe to the bar area, great place to meet up with my student son, he loved it too

good bar area and comfy public areas

lobby was great and kept us entertained without leaving the hotel, bar staff were amazing and the food and drink options were

staff at bar was very slow

and warm welcoming bar with great rooms

the bar was also very vibrant and had a great atmosphere for socializing

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

i have been drinking beer in the bar since i was 19 years old, i am now

in addition, babbity bowsters is a cool bar when you can drink a beer or cider and listen to live music

we had a drink in the bar which has a lovely relaxed vibe

great location and vibe in the bar /social space

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

loved the bar at the top, didn’t get to use the gym

location, staff, the bar downstairs serving excellent coffee, the common spaces

location perfect for us, facilities great - ice in corridor, bar on site etc

nice to have the bar available once returning from walking/touring the city

breakfast,which was included, was always fresh and plentiful and the bar staff in the evening were great

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such a nice experience

restaurant and bar available and a great serves a great breakfast

rooms above the bar are comfortable and quiet

and so quiet too; the staff were all exceptionally friendly and fun; the food was gorgeous; the bar area was warm and friendly; and our twin room was just perfect really

gorgeous wee hotel and the bar is quaint and homely

music first thing at breakfast cereal spread out in a bowl on the bar catching stour and getting soggy - ud83dude2b seeded bread, no marg, only full scottish at 09

the staff are really friendly and helpful and the bar area is lovely with great cocktails and wine

beautiful comfortable room, roof top bar lovely

the rooftop bar was amazing as was the room so different from other hotels at the same price.

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a coffee in the sun , amazing

loved the luxurious feel of the hotel, attentive staff and stunning roof top bar package add ons offer exceptional value for money

the rooftop bar was excellent

the bar area was very relaxing and comfortable for enjoying a small refreshment

had a cocktail at the bar and lloyd was so helpful and made us perfect cocktails

is in a perfect location short walk from the train station and residing within the hub of the bars and restaurants

every staff member was lovely including bar staff and breakfast team

good location amazing bar and reception

prices at bar 19.95 for 2 drinks lager and a gin

just a great hotel experience, exceeded my expectations and staff at reception, bar and night porter all just

location, decent bar and comfortable beds

the location was perfect and the bar was open 24 hours

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful nothing was a problem

24/7 bar and restaurant with bar food type dishes that was even open on christmas day so we could get s

lovely bar and staff

the lift the corridors and the room staff were very pleasant and helpful there was a small bar for refreshments and snacks breakfast was great and plenty of

modern clean city centre hotel with good bar area and lovely breakfast

nice bar and comfortable surroundings

the bar was a lovely feature!

bar area very relaxing

everything was fantastic, staff, food, location, room, bar area was lovely

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

modern great bar nice food

staff, great breakfast, small reception bar great,great location also an early check in due to room being available which was brilliant

visually attractive rooms, friendly and helpful staff, nice bar and breakfast, showers nice hot and

but the breakfast bar was so good

bed was very comfy,the free wine and cheese bar was a great bonus and the breakfast was excellent at extra cost but well worth

good bar downstairs with very nice and helpful staff- the room was clean and a perfect size for me and

there were excellent bar and restaurant facilities in the hotel so there was

reception staff and bar staff very courteous

great people watching from the bar area

the friendly staff. conservatory bar & breakfast room over looking st george's square.

the price of the drink is expensive could see why bar empty

reception area, bar and room were all really good. the gym was very good.

bar service was great

reception and bar area classy. breakfast was amazing and omelette chef so happy in the morning.

the staff at check-in, breakfast, and the bar were very friendly and so helpful

the bar area is really nice too

great location, really comfortable bed, fantastic mini bar and friendly staff

loved the mini bar in room

bed was comfy, large room, complimentary mini bar and felt very luxurious

complimentary mini bar and snacks were a lovely touch

the complimentary mini bar is

the bar and restaurant location

room was great, and the bar service was very good at handling my request for ginger slices for my gf who was having stomach

large bar and lobby area, very stylish and nice to sit and chat with family

great ambience and atmosphere in the main lobby and bar area

great hotel bar - atmosphere and good people

location. 24hr service bar in lobby

we ate twice in the cafe bar and the food was excellent both times

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

bar was open till after 3am for guests

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

lovely bar area

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances so there was nothing i didn’t like that

the layout was really good and the bar area was very relaxing

breakfast two days from front desk which i love this way for customer / welcoming drink from the bar / excellent location / nice room sepcially thanks to ms jenna at

bar was excellent, they had a great cocktail menu

but at night the vega bar and wspoons had coffee machine switched off

the bar upstairs was lovely also, albeit slightly pricey

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

bowling and bar at vega was great

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

sliders in bar were delicious

the bar closed at midnight

tha bar area was tastefully decorated yet still cosy

excellent hotel. staff were really professional and friendly. champagne bar a highlight

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

lovely, inviting bar area

staff were amazing jamie at the bar couldn’t do enough for you excellent member of staff

the reception staff were so friendly, the bar staff in the afternoon were lovely.

my husband and i were given a free drink at the bar as it was my birthday

rooms are spotlessly clean and we made use of the bar in the evening before bed and breakfast was also lovely

lovely little bar downstairs and pretty good breakfast too

pubs restaurants cinema royal concert hall perfect location,the staff where happy funny and good bar

good service in the very comfortable bar and the amazing tasty plentiful breakfast the next morning

great location beautiful building great bar area

the bar didnt appear to be open, after our visit to the threatre

preferred a decent sausage for breakfast

sofa bed for kids was small..

the food at the restaurant is superb expecially the buffet breakfast where you can have as much or as little as you want

reception staff bar staff breakfast staff

staff at the front desk when checking in manners 100% bar staff the same spottless breakfast was excellent

it had an iron, ironing board, nice clean rooms & bathrooms, a restaurant, a bar & other facilities we didn t use like a gym

beautiful decor, very spacious, bar and lounge area excellent

bar staff made the best ever irish coffee

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

the music by the bar in the evening could be mixed.

very comfortable room and bed. pleasant lounge and bar staff.

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

food and bar both met our needs late evening after nights at sporting events

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

restuarant part of noisy bar area

the location was ideal for where we needed to be, check-in was easy and friendly, bar staff and restaurant staff were great and food even better

ception bar and restaurant), hotel room was amazing and will definitely recommend and will also return

michael s bar was wonderful and the food was great

the restaurant and bar area is very comfy and cosy, food is delicious

bar is slightly limited in what drinks are available and is the higher price end of the scale but

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully organized and the bed was so comfortable

bar was well stocked and staff were always happy to help

modern and spacious, bed exceptionally comfy. bar was very nice. hotel right in city centre.

bar downstairs

the 24 hour bar and the pool table, staff were nice and rooms were good

breakfast has everything you need/ want and bar , lounge area very comfortable

everything was clean, the breakfast was yummy and there was a nice bar downstairs

loved the music theme and the music played in bar area

the breakfast was stellar and both the restaurant and 24 hour bar where very very nice

restaurant and bar areas were of high standard

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere, loved

excellent friendly staff. reasonably prices 24 hour bar onsite. central location

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were good

later that evening at the bar her, katherine, and bethany greeted us with smiles

the friendly relaxed atmosphere of hotel and bar area

location i chose this hotel based on the website pictures loved the bar area looked friendly and welcoming in the pictures even better when we visited it very friendly

lady who welcomed us and checked us in with a complimentary malt, the efficient, cheerful bar and breakfast staff and the lady who cleaned the rooms for whom nothing was too much trouble

again, the bar staff were attentive, friendly, and professional

cosy bar restaurant and attached to the piping centre

our expectations and were all so friendly and helpful (extra shoutout to alistair and the bar team (+) very comfortable bar area with great food, not too expensive (+) the bar is reasonably priced and all in all its a great value for money hotel with really pleasant (+)thank u to ashley and livy on reception also thank you to gemma on the bar the facilities staff and restaurant staff (+) the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

asked for early check in as part of genius perk, when we arrived at 14:00pm we were advised this was not

wifi not great but everything else great

beds were so comfortable and the pool was great for the kids

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room which the rumbling kept us up the whole night and windows didn't open one tiny

we had breakfast which was delicious and food and drinks in the bar which were also very good

faultless, the hotel made it feel very homely. beautiful bar & staff!

all the staff from front of house, concierge, bar and restaurant staff professional and polite friendly, valet parking so no hassle

from checking in to the bar staff to the staff at breakfast

the recent refurbishment was excellent - fantastic restaurant & bar areas. well done!

the staff are very friendly and the bar was open till 2am

pool and sauna steam room amazing the bar atmosphere was amazing will definitely be back

the prices in the bar where very expensive

i nearly got an electric shock in my room and my sons 1000 canada goose jacket was stole from bar reception staff couldn t care less

check took longer than anticipated had to return to reception from the bar 3 times and we had young children with us

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

also the bar was opened late and all drinks were chilled

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite hotel

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

bar well stocked and staff very

the bar was very cosy and welcoming

from reception to the bar

was amazing bar was not to expensive the breakfast was to die for something for everyone

but the food and service in the bar was excellent

the girl who served us in the bar and brought our room service up was so lovely and chatty

lovely quiet bar downstairs

was quiet and comfortable and came with so many things i wasn't expecting coffee machine, mini bar etc the bath was so deep and you could control the water temperature to be perfect

very nice staff , didn t have a meal but bar lovely , room lovely

spacious room and staff superb, especially helpful with our blind dog service in bar a little slow as only one staff member on duty for a busy bar on a sunday evening; but he was

the bar is absolutely top-notch in every way

great staff, decor and chilled bar area. room was great too with a really comfy bed.

sofa on left hand side of bar area opposite windows wasnt that comfy imo

clean, minimal, on-site bar and restaurant which was excellent good location.

modern & clean hotel with attentive and friendly staff across all areas including reception, bar and restaurant

tut tut novotel, had your prices been sensible at the bar i would have stayed there all night

great central hotel, relaxing bar area. friendly staff, well recommended.

good restaurant and bar area, friendly staff

the buffet breakfast was exceptional and the bar and lounge area is spacious and comfortable

ur loss) i only had 1 glass of wine and a small glass of

the bar and the leisure facilities weren t open at the time of our stay because they were being

criticism is that there was no hand wash and only one small bar of soap

location and tidy hotel nice bar and restaurant. staff friendly.

unable to get our drinks without going to the bar ourselves and ordering them

had to order breakfast the night before to get 5 discount

reception and bar staff were extremely helpful and very friendly :)

staff special mention to darren at the bar and restaurant and with his team

the bar had good option of drink available

selection in tea and coffee bar in room would have been nice, we only had decaf

the young man in the bar on saturday was also very chatty and