lovely welcoming staff from reception, restaurant, bar and housekeeping

we found the drinks at the bar extremely expensive

spacious room and good food, with a huge bar area to relax in

the bar and seating areas were relaxed and staff were friendly and helpful

to have a rustic charming edge to it- it felt a little out of place and it would have suited the bar lounge to have more authentic wall are and furnishings to match the cosy fireplace and the

all of the ladies were so lovely and accommodating - i popped down for coffee one night when the bar was shutting

room sink too small, waited too long in bar for staff to take good order

opal bar was the only one open it would have been good to have both open to save the back log of orders

bar staff too were

my bar bill at check out....but that was my fault, not the hotels ud83dude01ud83dude01

everything and friendly bar staff

staff in hotel and bar were very helpful and friendly

our room was above the bar. fortunately it was a mid week stay & the bar closed at 10pm

the service both with the meals and at the bar was excellent

the staff are really lovely food very tasty bar very cosy

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

i also ate in the bar each evening

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

loved the room and the bar area

have stayed he many times now all i can say is this hotel is fantastic very clean rooms the bar is great and the food is 1st class

the rooms are separate from the bar and is not manned

no where to sit with friend with the bar closing early

the bar / food was fab staff very helpful rooms lovely and clean. enough towels for a family

location for what we needed, lovely comfortable rooms and with a bar and restaurant on site we had everything we needed

lovely clean rooms, friendly staff, bar was on p point cant complain

lovely staff and bar and restaurant first class service

there is a bar right next to the hotel and the drinks are amazing

bar milano staff are very professional and fico restaurant steaks age excellent

nice clean room, very pleasant staff, nice bar and restaurant.

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano was a great night aslo the breakfast was ud83dudc4c so overall top place to

wonderful staff and bar excellent service and breakfast

clean hotel with a private function room, restaurant and bar on site food very nice very polite

comfortable room, only downside was it was situated behind the restaurant bar and could be noisy at

the staff are just amazing and the atmosphere for food and drinks in the bar restaurant area is great

the food was fantastic hats off to the whole kitchen team, waiting staff, and bar staff

if i have a small criticism it would be i m a bit disappointed in the bar food choice

the rooms are clean and spacious, breakfast is great and there is a nice bar if you want to escape the room for a while

i need to mention about good price for bar drinks

public areas were clean, tidy, bar was gleaming

only the bar food choice.

the only thing was the noise from the bar late into the night.

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

the bay horse was a nice pub, and the bar man was very

bar staff were accommodating and insightful, the beds were comfortable, and the bathrooms were

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

safe place to relax in the lounge bar at the end of the day

excellent bar - especially if you're a whisky lover

hotel was lovely outside and inside, nice eating area and bar area

bar and menu with sport on

we had a beautiful table in the bar for food and weren’t just put in a wee corner somewhere because we had our dog, which makes

staff were excellent and very friendly, the room was comfortable and the bar and restaurant were lovely

excellent restaurant and bar facilities

the very welcoming staff, delicious food and service in both bar and restaurant.

lovely staff unreal bar and restaurant

good size rooms, kids staying for free, a modern, well designed and well-maintained hotel, a bar menu that was reasonable and handy if you did not want to step out to eat and drink, convivial

room and breakfast and bar area all lovely

prices of the drinks at the bar was disappointing when you are there as a family

so very comfortable with excellent facilities, nice food and bar facilities

restaurant and bar staff were fabulous

range of items available the staff were excellent from the check in through the restaurant and bar all the way to check

cleanliness was top notch nice friendly reception and bar staff

for our overnight stay even though almost empty the hotel was warm and comfy, the usual breakfast bar was replaced by freshly cooked individual orders plus the normal cold dishes

the bar was well stocked, food reasonably priced and a good menu

waiting to be served at the bar on sunday i stood for 15minutes and nobody acknowledged i was there so i left without ordering

only thing didn't like didn't take cash at bar and kitchen was closed to order food at tea time

love the bacon and sausages lol all in all it’s always a nice stay, bar is open and food available

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

limited choices and higher prices at the bar than the toby carvery next door.

the standards of everything else - we were expecting something special after a lovely meal in the bar the evening before and missed out on cooked breakfast because service was slow and we had a

bar staff friendly and good selection of drinks

bar service could have been better i ordered lunch and it took some time for it to come

from receptionist niamh who was pleasant and polite, adam the bar man

pleasant bar for drinks/lunch with overspill facility into airy pleasant reception area

i would like a little more brightness and colour in the reception, bar and grill areas

there was a rather busy fancy bar through a doorway to the right of the reception desk

lovely reception and bar area with a lovely fire in winter

with our old retired greyhound - he got dog biscuits on arrival and when he was sleeping in the bar area, they brought him a bowl of water and some more biccies

staff were all very friendly and helpful and the restaurant was fantastic, the selection at the bar was also excellent

perfect for business stays as the bar is lovely

room lovely, breakfast excellent. check in good, bar area nice.

location friendly bar clean big rooms

the bar prices were way too high

the bar closing at 11pm. i thought hotel bars were open to residents for a good bit longer.

a delightful hotel, bar and restaurant

excellent restaurant and food and a great bar area

the whole place was amazing , room, food, staff, location , bar will defo be returning.

excellent breakfast nice bar and

there is also a nice bar with great value drinks

wfi was not up to expectations and the bar menu although good was limited bearing in mind the restaurant was closed for 3 days

food was great and bar area was really good too

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

critique would be there was no dog friendly areas in the public spaces and a small section of the bar would’ve been appreciated

cocktails at the bar were so good

the bar area was very comfortable and warm

plenty of lovely opportunities on food , plus bar service good young man behind bar fter one night he knew what i wished to drink

the bar was very expensive

are very helpfull, rooms and hotel very stylish, pool perfect for kids, food is delicious

pool water - too cold.

the bar service and setup for just food

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

bar underneath room, sub-par ‘continental’ breakfast with maybe the worst coffee i’ve ever

the decor through the restraunt bar is of a modern turkish twist and spotless also

spotlessly clean friendly staff, very helpful beautiful room breakfast was perfect

no food available at any time. bar only open 3pm to 9pm.

nice pint in bar

village inn looks nice from the outside but when you walk into the bar to check in you may be a bit worried - don't be

we had a few drinks in the bar each evening with staff and locals who made us feel so welcome

or edinburgh or as a half way point between if travelling down south manager and locals in bar very friendly

more light in the bar area and bedroom

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt relaxed and at home

good food and a nice bar area

food in the bar excellent and a good pint

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

bar and restaurant in the hotel and options for eating and drinking in the mall

the restaurant and bar are cleverly sighted on the top floor of the hotel building which provides guests with one of

reception and bar staff very helpful and friendly. good breakfast. canny shopping centre

bar area nice and staff on the bar were all brilliant

the reception and bar area was very clean and the bedroom felt as though it had been thoroughly cleaned

loved our room and the location of the room, and the entertainment in the bar was amazing dj played the best music and my partner loved being able to watch the

bar is very good and breakfast was fabulous

not much of a welcime in the bar area at night time or at breakfast in the morning

great rooms , excellent bar area

restaurant, bar and hotel

did not use the kitchen faculties or the bar as we were out the whole time, we did use the swimming pool, sauna, steam room and the jacuzzi,

bar has good selection and no problem getting table at restaurant

room was exceptionally clean, bar was well

bar staff had no knowledge of bus routes and front desk didn't seem confident either

big spacious rooms, access to gym and pool. bar open till later

m), would nave preferred an extra hour.

bar and dining facilities were excellent and good value for money

wine in bar was hot and no shelf s in bathroom.

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely delicious

the food in the bar next door was absolutely fantastic

the gentleman on reception arranged for us to use the residents bar for the interview, this was perfectly quiet

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

near on a week, and the dog could sleep over, great little bar and staff were great front the maids to bar staff and front desk

was clean and staff were so friendly and accommodating, 24 hour bar was amazing in the hotel

on site bar and restaurant with shops a 5 min drive away

on arrival, we were late arriving due to work commitments but we were able to have a drink at bar before going to room

bar and reception staff are also friendly and welcoming

i was very pleasantly surprised at the bar prices, as we attended a wedding within the hotel, and couldn't believe what they were charging

hours for guests-this is a big let down-as we've been coming here for years-with this in mind bar closed 45 minutes early and no allowance for drinking up despite night porter jason being in

friendly staff.. good bar and restaurant

nice bar area and dining room, all meals very good.

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

great service in the orry bar where we could take our dog.

the food was excellent and the atmosphere in the local bar was great with live music

nice bar and restaurants attached to the hotel

no bar lounge for drinks only.

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

i also liked the fact you had a rest and bar lounge attached+ excellent parking facilities

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

friendly staff, room great value for money & food/ bar was excellent

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the shouting and certainly the poor use of language was disappointing

the bar area and restaurant are fantastic

the room was sparkling clean and had a mini bar with soft drinks, alcohol and sweet/savory snacks

staff,room,dining and bar were all faultless.an exceptionally good hotel.

rooms are larger room 35 is a great room breakfast was cooked to order and a full scottish style bar staff polite but busy waitresses was

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i will definitely stay here again

not a bad location, nice friendly staff and bar at the hotel

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion but between 1 - 2 at

bar was beautiful and room perfect

lovely modern room and very kind staff. the bar was cosy for us too.

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

& friendly staff from reception to bar to cleaning

staff room bar location all fab fir our needs

good was excellent and bar staff were very courteous

all staff from housekeeping to bar to reception were exceptionally friendly!

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always had a smile on his

a lovely hotel, good food, bar , friendly staff

it has restaurant and bar with outdoor seating too

and the card machine malfunctioned quite often at the bar which wasn't convenient without another form of payment being accepted

crew member that checked us in also served us at the bar was very polite and professional.

the location was great for me the staff were excellent especially the young girl behind the bar who’s from inverness

staff at bar was very slow

good bar area and comfy public areas

i have been drinking beer in the bar since i was 19 years old, i am now

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

very good food and great atmosphere in the bar

the bar was also very vibrant and had a great atmosphere for socializing

location, staff, the bar downstairs serving excellent coffee, the common spaces

loved the bar at the top, didn’t get to use the gym

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

room was comfortable (bed was amazing) and clean, the area downstairs in fun and bar area is nice

great location and vibe in the bar /social space

arrived a bit disheveled after awaiting for rac for 7 hours bar was very busy with a great atmosphere was checked in and requested a phone charger as i was not

staff were friendly, bar was good, breakfast was very good. parking on site.

food was great and the bar was very comfortable

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

room and bar and restuarant were very good

breakfast,which was included, was always fresh and plentiful and the bar staff in the evening were great

restaurant and bar available and a great serves a great breakfast

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such a nice experience

the price of alcohol at the bar was a little expensive.

reception bar was much more expensive than the nearest bar the scotia next door

and so quiet too; the staff were all exceptionally friendly and fun; the food was gorgeous; the bar area was warm and friendly; and our twin room was just perfect really

the food in the bar was really tasty too and good value for money

the highlight was breakfast at the bar in front of a roaring fire on a cold morning, which was bliss

welcome very friendly and helpful staff lovely little bar and good menu excellent location in the centre of glasgow very good breakfast

wonderful meals in the bar below

the rooftop bar was excellent

the rooftop bar was amazing as was the room so different from other hotels at the same price.

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a coffee in the sun , amazing

beautiful comfortable room, roof top bar lovely

this hotel is amazing roof top bar and cocktail bar downstairs

every staff member was lovely including bar staff and breakfast team

the bar area was very relaxing and comfortable for enjoying a small refreshment

staff were amazing, especially on the front desk, and the bar staff, check in was easy and quick the room was nice and clean

had a cocktail at the bar and lloyd was so helpful and made us perfect cocktails

room bar was empty

the restaurant and coffee bar/drinks bar area is in the lobby and quite small in size, adequate in evening hours as it s

gilly the bar guy was brilliant

just a great hotel experience, exceeded my expectations and staff at reception, bar and night porter all just

the location was perfect and the bar was open 24 hours

location, decent bar and comfortable beds

the lift the corridors and the room staff were very pleasant and helpful there was a small bar for refreshments and snacks breakfast was great and plenty of

nice bar and comfortable surroundings

24/7 bar and restaurant with bar food type dishes that was even open on christmas day so we could get s

modern clean city centre hotel with good bar area and lovely breakfast

clean fresh and quiet

visually attractive rooms, friendly and helpful staff, nice bar and breakfast, showers nice hot and

but the breakfast bar was so good

good bar downstairs with very nice and helpful staff- the room was clean and a perfect size for me and

a very warm feel about the place, i liked the cosy bar and seating area, the room was great too and bed extremely comfy

just a few noisy young people in the bar spoilt it slightly.

good bar and restaurant

bar area very relaxing

the bar was a lovely feature!

very good service. room excellent. bar staff very helpful

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

great people watching from the bar area

relaxing really nice room lobby and bar were really nice great staff and breakfast was

started doing cocktails and it says that the bar was open to residents (subject to availability) but i wasn’t informed that you stop selling

there were excellent bar and restaurant facilities in the hotel so there was

the price of the drink is expensive could see why bar empty

the bar area is really nice too

to the executive lounge and we were given vouchers for a house drink each, a coffee from the bar each and 10% off of our food bill in the restaurant

can walk to many sights and restaurants or just pop downstairs and either catch a drink at the bar or a meal at the restaurant

bar service was great

reception and bar area classy. breakfast was amazing and omelette chef so happy in the morning.

was very comfortable and clean, the bed was very comfortable and the mini bar was a great addition

friendly staff great decor really comfy bed good shower and toiletries free mini bar nice breakfast restaurant is really good with excellent view of the

complimentary mini bar and snacks were a lovely touch

loved the mini bar in room

the complimentary mini bar is

large bar and lobby area, very stylish and nice to sit and chat with family

bar was an excellent bar except they didnt do draft beers only bottles/cans which i can sit in the

great hotel bar - atmosphere and good people

great ambience and atmosphere in the main lobby and bar area

room was great, and the bar service was very good at handling my request for ginger slices for my gf who was having stomach

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

location. 24hr service bar in lobby

we ate twice in the cafe bar and the food was excellent both times

great restaurant and bar options all around

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances so there was nothing i didn’t like that

of the hotel including the glass lifts from which we could clearly see where the restaurant and bar were and what floor we were on

breakfast two days from front desk which i love this way for customer / welcoming drink from the bar / excellent location / nice room sepcially thanks to ms jenna at

everything, especially the main bar area .

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

bar was excellent, they had a great cocktail menu

bowling and bar at vega was great

the bar upstairs was lovely also, albeit slightly pricey

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

but at night the vega bar and wspoons had coffee machine switched off

staff were amazing jamie at the bar couldn’t do enough for you excellent member of staff

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

lovely, inviting bar area

food and drinks at the bar are great as well and topped off with a cracking breakfast

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

beautiful building, friendliest staff, great wee bar and super menu

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

champagne bar was a lovely added bonus

tha bar area was tastefully decorated yet still cosy

excellent hotel. staff were really professional and friendly. champagne bar a highlight

good service in the very comfortable bar and the amazing tasty plentiful breakfast the next morning

rooms are spotlessly clean and we made use of the bar in the evening before bed and breakfast was also lovely

loved room size. very comfortable bed. staff in bar & at breakfast really good.

lovely little bar downstairs and pretty good breakfast too

my husband and i were given a free drink at the bar as it was my birthday

great location beautiful building great bar area

the bar didnt appear to be open, after our visit to the threatre

breakfast good and hotel in fab location.

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was wonderful

wifi was terrible, stopped trying to use it in the end

reception staff bar staff breakfast staff

which was directly across the road, when we returned from our evening out we had a drink in the bar and the barman was excellent

staff at the front desk when checking in manners 100% bar staff the same spottless breakfast was excellent

bar staff made the best ever irish coffee

it had an iron, ironing board, nice clean rooms & bathrooms, a restaurant, a bar & other facilities we didn t use like a gym

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

we got told on the night to come to bar area and collect a flask with hot water and couple cups

everything - great room, wonderful staff and 24/7 bar and food facilities

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

the music by the bar in the evening could be mixed.

very comfortable room and bed. pleasant lounge and bar staff.

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

the beer in the attached bar was excellent. staff were very friendly and accommodating.

bar downstairs

bar was well stocked and staff were always happy to help

modern and spacious, bed exceptionally comfy. bar was very nice. hotel right in city centre.

nice little bar / nightclub underneath which was quite lively

cosy bar restaurant and attached to the piping centre

shower bar mixer was faulty. shower was a trickle although pressure at taps was good

the bar was shut early.

lady who welcomed us and checked us in with a complimentary malt, the efficient, cheerful bar and breakfast staff and the lady who cleaned the rooms for whom nothing was too much trouble

the friendly relaxed atmosphere of hotel and bar area

restaurant and bar areas were of high standard

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were good

staff particularly, the cleanliness of the whole hotel, the quietness at night, the breakfast and bar food

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

everything was clean, the breakfast was yummy and there was a nice bar downstairs

excellent central location. great bar and beer.

the breakfast was stellar and both the restaurant and 24 hour bar where very very nice

the bar was fun and good

breakfast has everything you need/ want and bar , lounge area very comfortable

faultless, the hotel made it feel very homely. beautiful bar & staff!

the recent refurbishment was excellent - fantastic restaurant & bar areas. well done!

from checking in to the bar staff to the staff at breakfast

just a brilliant hotel .. outstanding room, bar and dining experience.

all the staff from front of house, concierge, bar and restaurant staff professional and polite friendly, valet parking so no hassle

ception bar and restaurant), hotel room was amazing and will definitely recommend and will also return

bar seemed to have no heating on so was rather cold other than that i couldn t fault the

uk, i love everything about it, room was incredible, staff are an absolute credit to the hotel, bar exceptional and spa facilities amazing, thats out 4th stay at the

the location was ideal for where we needed to be, check-in was easy and friendly, bar staff and restaurant staff were great and food even better

michael s bar was wonderful and the food was great

our expectations and were all so friendly and helpful (extra shoutout to alistair and the bar team (+) very comfortable bar area with great food, not too expensive (+) the bar is reasonably priced and all in all its a great value for money hotel with really pleasant (+)thank u to ashley and livy on reception also thank you to gemma on the bar the facilities staff and restaurant staff (+) the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

i like staying here because the gym is decent

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

liked were we had access to the swimming pool and gym

good wifi throughout

bar staff great, restaurant had good food and again lovely staff, breakfast was limited due but

check took longer than anticipated had to return to reception from the bar 3 times and we had young children with us

however i did get more milk from the bar with no problems

i nearly got an electric shock in my room and my sons 1000 canada goose jacket was stole from bar reception staff couldn t care less

lovely bar area and friendly staff throughout.

but the food and service in the bar was excellent

bar well stocked and staff very

are in the bar in the evening which was good value for money

was amazing bar was not to expensive the breakfast was to die for something for everyone

staff were really helpful, bar area was lovely and comfortable, room was spotless, and the breakfast