more light in the bar area and bedroom

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

food in the bar excellent and a good pint

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

good food and a nice bar area

the decor through the restraunt bar is of a modern turkish twist and spotless also

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

bar underneath room, sub-par ‘continental’ breakfast with maybe the worst coffee i’ve ever

the bar service and setup for just food

breakfast not prepared

room lovely, breakfast excellent. check in good, bar area nice.

the bar prices were way too high

a brown paper bag)can take it to your room or enjoy in the bar area

the bar closing at 11pm. i thought hotel bars were open to residents for a good bit longer.

location friendly bar clean big rooms

no bar lounge for drinks only.

food menu looked great and must have been tasty as the bar restaurant was busy whenever we passed

i also liked the fact you had a rest and bar lounge attached+ excellent parking facilities

a sunday morning, the bar and the restaurant were closed (after a wedding party), so we couldn't get anything to eat or a

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

from the event staff, reception, bar & restaurant and cleaning staff

not a bad location, nice friendly staff and bar at the hotel

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion but between 1 - 2 at

good location for our purposes, very clean, large room, very helpful staff, excellent bar and restaurant

the rooms are always clean and well presented, and the bar and restaurant are very well priced for the quality

we had dinner in the bar and grill and breakfast too, it was all fantastic down to the last detail

with our old retired greyhound - he got dog biscuits on arrival and when he was sleeping in the bar area, they brought him a bowl of water and some more biccies

there was a rather busy fancy bar through a doorway to the right of the reception desk

staff were all very friendly and helpful and the restaurant was fantastic, the selection at the bar was also excellent

lovely reception and bar area with a lovely fire in winter

love the bacon and sausages lol all in all it’s always a nice stay, bar is open and food available

only thing didn't like didn't take cash at bar and kitchen was closed to order food at tea time

staff were all very friendly and we had both our evening meal & breakfast in the restaurant / bar area

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

waiting to be served at the bar on sunday i stood for 15minutes and nobody acknowledged i was there so i left without ordering

bar staff pleasant

perfect location the staff were welcoming and extremely helpful, run was lovely and spacious, the bar was very relaxing and breakfast was superb

all staff in the restaurant and bar were all so friendly and went out of their way to make it a great stay which it was

cleanliness was top notch nice friendly reception and bar staff

excellent breakfast nice bar and

a delightful hotel, bar and restaurant

we could not hear any noise from the bar or restaurant below

lovely bar too with excellent beer

excellent restaurant and food and a great bar area

prices of the drinks at the bar was disappointing when you are there as a family

lovely bright, welcoming reception and bar area

great staff, lovely bar and food. really nice place.

so very comfortable with excellent facilities, nice food and bar facilities

restaurant and bar staff were fabulous

the bay horse was a nice pub, and the bar man was very

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

the rooms were comfortable and the staff in the bar were lovely

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

excellent bar - especially if you're a whisky lover

bar and menu with sport on

hotel was lovely outside and inside, nice eating area and bar area

safe place to relax in the lounge bar at the end of the day

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

food was great and bar area was really good too

critique would be there was no dog friendly areas in the public spaces and a small section of the bar would’ve been appreciated

cocktails at the bar were so good

wfi was not up to expectations and the bar menu although good was limited bearing in mind the restaurant was closed for 3 days

dog was made very welcome, always attention to our needs by staff, in the bar - 10/10 for friendliness and service, at reception the same

clean hotel with a private function room, restaurant and bar on site food very nice very polite

comfortable room, only downside was it was situated behind the restaurant bar and could be noisy at

the staff are just amazing and the atmosphere for food and drinks in the bar restaurant area is great

wonderful staff and bar excellent service and breakfast

monday to thursday the bar closes surprisingly early

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely delicious

m), would nave preferred an extra hour.

wine in bar was hot and no shelf s in bathroom.

bar and dining facilities were excellent and good value for money

only the bar food choice.

the rooms are clean and spacious, breakfast is great and there is a nice bar if you want to escape the room for a while

i need to mention about good price for bar drinks

if i have a small criticism it would be i m a bit disappointed in the bar food choice

public areas were clean, tidy, bar was gleaming

location for what we needed, lovely comfortable rooms and with a bar and restaurant on site we had everything we needed

bar closed early the day we got there at 21

no where to sit with friend with the bar closing early

lovely clean rooms, friendly staff, bar was on p point cant complain

the bar / food was fab staff very helpful rooms lovely and clean. enough towels for a family

near on a week, and the dog could sleep over, great little bar and staff were great front the maids to bar staff and front desk

was clean and staff were so friendly and accommodating, 24 hour bar was amazing in the hotel

the gentleman on reception arranged for us to use the residents bar for the interview, this was perfectly quiet

there's also a bar downstairs that opens later in the afternoon, but we never had a chance to sample it - next

the restaurant has excellent food and service and there is a bar which sells beers that a price that

bar milano staff are very professional and fico restaurant steaks age excellent

there is a bar right next to the hotel and the drinks are amazing

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano was a great night aslo the breakfast was ud83dudc4c so overall top place to

the restaurant and bar facilities could not fault lovely surroundings

handy for visiting our friends and also using bar milano which is part of the hotel

lobby was great and kept us entertained without leaving the hotel, bar staff were amazing and the food and drink options were

lovely vibe to the bar area, great place to meet up with my student son, he loved it too

staff at bar was very slow

the location was great for me the staff were excellent especially the young girl behind the bar who’s from inverness

and the card machine malfunctioned quite often at the bar which wasn't convenient without another form of payment being accepted

buzzing bar and delicious food

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

loved the room and the bar area

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

and warm welcoming bar with great rooms

i have been drinking beer in the bar since i was 19 years old, i am now

very good food and great atmosphere in the bar

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

we had a drink in the bar which has a lovely relaxed vibe

location, staff, the bar downstairs serving excellent coffee, the common spaces

perfect areas to chill and relax outside of your room. good bar area.

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

loved the bar at the top, didn’t get to use the gym

lovely smart modern bar area

beautiful bar and restaurant

had a meal in the bar which was very nice, but the bar area was cluttered with empty glasses and bottles

it all, from reception to bar staff and waiting staff, they were all pleasant and helpful

hotel with bar and restaurant

welcome very friendly and helpful staff lovely little bar and good menu excellent location in the centre of glasgow very good breakfast

gorgeous wee hotel and the bar is quaint and homely

and so quiet too; the staff were all exceptionally friendly and fun; the food was gorgeous; the bar area was warm and friendly; and our twin room was just perfect really

rooms above the bar are comfortable and quiet

music first thing at breakfast cereal spread out in a bowl on the bar catching stour and getting soggy - ud83dude2b seeded bread, no marg, only full scottish at 09

staff were amazing, especially on the front desk, and the bar staff, check in was easy and quick the room was nice and clean

room bar was empty

clean, comfortable and modern rooms, nice ambiance in the bar area

good location amazing bar and reception

didn t t have breakfast. bar snack on arrival was excellent.

but the breakfast bar was so good

a very warm feel about the place, i liked the cosy bar and seating area, the room was great too and bed extremely comfy

bed was very comfy,the free wine and cheese bar was a great bonus and the breakfast was excellent at extra cost but well worth

everything about this stay was perfect and so was the 12 hour bar :)

staff, great breakfast, small reception bar great,great location also an early check in due to room being available which was brilliant

this hotel is amazing roof top bar and cocktail bar downstairs

the rooftop bar was amazing as was the room so different from other hotels at the same price.

decor was beautiful best hotel for rooms bar rooftop bar incredible staff lovely so helpful button for processco loved so much everything

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a coffee in the sun , amazing

the rooftop bar was excellent

the location was perfect and the bar was open 24 hours

just a great hotel experience, exceeded my expectations and staff at reception, bar and night porter all just

location, decent bar and comfortable beds

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful nothing was a problem

didn't use the bar or restaurant on this visit

the price of alcohol at the bar was a little expensive.

location perfect for us, facilities great - ice in corridor, bar on site etc

reception bar was much more expensive than the nearest bar the scotia next door

breakfast,which was included, was always fresh and plentiful and the bar staff in the evening were great

nice to have the bar available once returning from walking/touring the city

nice bar and comfortable surroundings

lovely bar and staff

we visited the bar our last night and as we had

ven though we were right in the city centre over the weekend ) the hotel bar was quiet too, we didn t eat at the hotel but breakfast looked good

the lift the corridors and the room staff were very pleasant and helpful there was a small bar for refreshments and snacks breakfast was great and plenty of

the friendly staff. conservatory bar & breakfast room over looking st george's square.

reception staff and bar staff very courteous

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

relaxing really nice room lobby and bar were really nice great staff and breakfast was

there were excellent bar and restaurant facilities in the hotel so there was

was very comfortable and clean, the bed was very comfortable and the mini bar was a great addition

friendly staff great decor really comfy bed good shower and toiletries free mini bar nice breakfast restaurant is really good with excellent view of the

bed was comfy, large room, complimentary mini bar and felt very luxurious

loved the mini bar in room

complimentary mini bar and snacks were a lovely touch

have liked the bar to be open a little longer as we had something so we could have celebrated a great scottish

my husband and i were given a free drink at the bar as it was my birthday

pubs restaurants cinema royal concert hall perfect location,the staff where happy funny and good bar

good service in the very comfortable bar and the amazing tasty plentiful breakfast the next morning

lovely little bar downstairs and pretty good breakfast too

great location beautiful building great bar area

the bar didnt appear to be open, after our visit to the threatre

the location of the hotel was central as i had 3 teenagers /kids aged

the location of the hotel was central as i had 3 teenagers /kids aged

wifi connection was not really good in my room

room was fantastic, beautiful bar area and super menu

bar area very relaxing

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

very good service. room excellent. bar staff very helpful

good bar and restaurant

which was directly across the road, when we returned from our evening out we had a drink in the bar and the barman was excellent

bar staff made the best ever irish coffee

beautiful decor, very spacious, bar and lounge area excellent

staff at the front desk when checking in manners 100% bar staff the same spottless breakfast was excellent

reception staff bar staff breakfast staff

staff were amazing jamie at the bar couldn’t do enough for you excellent member of staff

the reception staff were so friendly, the bar staff in the afternoon were lovely.

lovely, inviting bar area

no bar atmosphere at all! big empty space going to waste! a pity

food and drinks at the bar are great as well and topped off with a cracking breakfast

reception area, bar and room were all really good. the gym was very good.

reception and bar area classy. breakfast was amazing and omelette chef so happy in the morning.

can walk to many sights and restaurants or just pop downstairs and either catch a drink at the bar or a meal at the restaurant

the staff at check-in, breakfast, and the bar were very friendly and so helpful

to the executive lounge and we were given vouchers for a house drink each, a coffee from the bar each and 10% off of our food bill in the restaurant

we got told on the night to come to bar area and collect a flask with hot water and couple cups

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

shower bar mixer was faulty. shower was a trickle although pressure at taps was good

lady who welcomed us and checked us in with a complimentary malt, the efficient, cheerful bar and breakfast staff and the lady who cleaned the rooms for whom nothing was too much trouble

the bar was shut early.

cosy bar restaurant and attached to the piping centre

again, the bar staff were attentive, friendly, and professional

the champagne bar is worth a visit

beautiful building, friendliest staff, great wee bar and super menu

excellent hotel. staff were really professional and friendly. champagne bar a highlight

the bar closed at midnight

champagne bar was a lovely added bonus

not much of a welcime in the bar area at night time or at breakfast in the morning

service at the bar restaurant check in check out was amazing

hotel, bar and restaurant

beautiful hotel very clean and modern the bar also does good cocktails

loved our room and the location of the room, and the entertainment in the bar was amazing dj played the best music and my partner loved being able to watch the

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

location. 24hr service bar in lobby

we ate twice in the cafe bar and the food was excellent both times

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

great restaurant and bar options all around

room was great, and the bar service was very good at handling my request for ginger slices for my gf who was having stomach

large bar and lobby area, very stylish and nice to sit and chat with family

great hotel bar - atmosphere and good people

great ambience and atmosphere in the main lobby and bar area

bar was an excellent bar except they didnt do draft beers only bottles/cans which i can sit in the

breakfast two days from front desk which i love this way for customer / welcoming drink from the bar / excellent location / nice room sepcially thanks to ms jenna at

everything, especially the main bar area .

the layout was really good and the bar area was very relaxing

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

lovely bar area

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully organized and the bed was so comfortable

the beer in the attached bar was excellent. staff were very friendly and accommodating.

bar is slightly limited in what drinks are available and is the higher price end of the scale but

nice little bar / nightclub underneath which was quite lively

bar downstairs

bowling and bar at vega was great

the bar upstairs was lovely also, albeit slightly pricey

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

the cocktail bar upstairs was great and the disco elevator to go up was an added bonus

bar was excellent, they had a great cocktail menu

i nearly got an electric shock in my room and my sons 1000 canada goose jacket was stole from bar reception staff couldn t care less

lovely bar area and friendly staff throughout.

pool facilities , bar facilities

lobby, restaurant and bar were outstanding

the prices in the bar where very expensive

restaurant and bar areas were of high standard

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

staff particularly, the cleanliness of the whole hotel, the quietness at night, the breakfast and bar food

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere, loved

later that evening at the bar her, katherine, and bethany greeted us with smiles

faultless, the hotel made it feel very homely. beautiful bar & staff!

the recent refurbishment was excellent - fantastic restaurant & bar areas. well done!

just a brilliant hotel .. outstanding room, bar and dining experience.

we had breakfast which was delicious and food and drinks in the bar which were also very good

staff keep the hotel spotless, spa staff are lovely and also the staff in the restaurant and bar are very polite and do their utmost to serve anything you ask

staff room bar location all fab fir our needs

very nice staff and cozy bar which also served breakfast

& friendly staff from reception to bar to cleaning

lovely modern room and very kind staff. the bar was cosy for us too.

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

very comfortable room and bed. pleasant lounge and bar staff.

the music by the bar in the evening could be mixed.

loved the music theme and the music played in bar area

breakfast has everything you need/ want and bar , lounge area very comfortable

excellent central location. great bar and beer.

everything was clean, the breakfast was yummy and there was a nice bar downstairs

i especially like the bar area

the bar is absolutely top-notch in every way

modern & clean hotel with attentive and friendly staff across all areas including reception, bar and restaurant

sofa on left hand side of bar area opposite windows wasnt that comfy imo

clean, minimal, on-site bar and restaurant which was excellent good location.

great staff, decor and chilled bar area. room was great too with a really comfy bed.

very nice staff , didn t have a meal but bar lovely , room lovely

the bar was good and the hotel was very good

spacious room and staff superb, especially helpful with our blind dog service in bar a little slow as only one staff member on duty for a busy bar on a sunday evening; but he was

the girl who served us in the bar and brought our room service up was so lovely and chatty

lovely quiet bar downstairs

rry i never remember names)

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

the buffet breakfast was exceptional and the bar and lounge area is spacious and comfortable

the man in the hotel bar

tut tut novotel, had your prices been sensible at the bar i would have stayed there all night

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

nice hotel, good clean room, friendly staff, delicious breakfast.

i stayed during the open and couldn t watch the golf

got early check in. lovely staff late bar late food

great breakfast all freshly cooked with unlimited tea and coffee

unable to get our drinks without going to the bar ourselves and ordering them

the bar and the leisure facilities weren t open at the time of our stay because they were being

criticism is that there was no hand wash and only one small bar of soap

location and tidy hotel nice bar and restaurant. staff friendly.

had to order breakfast the night before to get 5 discount

there is also a well stocked bar and everything is reasonably priced the hotel has a lift which takes you into the shopping mall

reception and bar staff very helpful and friendly. good breakfast. canny shopping centre

the reception and bar area was very clean and the bedroom felt as though it had been thoroughly cleaned

our requirements, it is quiet, comfortable, clean and pretty good value for money, good tv, quiet bar area and nice

bar area nice and staff on the bar were all brilliant

our expectations and were all so friendly and helpful (extra shoutout to alistair and the bar team (+) very comfortable bar area with great food, not too expensive (+) the bar is reasonably priced and all in all its a great value for money hotel with really pleasant (+)thank u to ashley and livy on reception also thank you to gemma on the bar the facilities staff and restaurant staff (+) the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

the wifi is free and fast too what's more to ask

wifi

great spa facilities

fantastic staff, room, breakfast and location. were happy to help when i needed early check in.

was amazing bar was not to expensive the breakfast was to die for something for everyone

but the food and service in the bar was excellent

the bar was very cosy and welcoming

breakfast was very good a good selection of food. bar service was excellent

bar well stocked and staff very

room was a great size with large beds, drinks in the bar were lovely!

staff special mention to darren at the bar and restaurant and with his team

the bar had good option of drink available

lots of seating areas in bar area

staff were very friendly and helpful especially the bar staff

the bar lacked atmosphere and poor choice of beers on tap

the bar closed early

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the bar and restaurant weren’t open

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite hotel

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

bar was a bit characterless in the late evening, not another person there and that was on a

the bar was very nice clean comfortable staff very friendly

the restaurant and bar are well stocked and comfortable

very quiet place, very good breakfast from the bar menu, perfect coffee. highly recommended!

we ate in the bar restaurant area and enjoyed both the food and the service

the breakfast and bar the room was great and a very comfortable bed

our room was above the bar. fortunately it was a mid week stay & the bar closed at 10pm

room was fab... food was lovely and bar prices were exceptionalud83eudd23 staff were amazing

the bar closed to early, expected it to be open until around 1am.

all okay, maybe would say the bar was a little cold, but the rooms are always very

lack of a lift and bar facilities.

there is a bar underneath part of the hotel that played music

not much! fridge in the room would have been useful as there’s no bar at the hotel.

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

very close to secc. great atmosphere. lived the foer and bar area.

loved the bar and the clean rooms, great value!

the bar is set out very nice and very welcoming environment

the bar was expensive as it cost £15 for 2 gin and tonics

bar was great and outside seating by the river

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

reception, bar & housekeeping staff all friendly and helpful 5*

bar service could have been better, but that's not a criticism

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

member of staff at sky bar was a bit off when we asked if we could sit on couches and said they were all booked

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

rooftop bar has some great views

the wait for lunch and bar service was a little slow.

did not use the kitchen faculties or the bar as we were out the whole time, we did use the swimming pool, sauna, steam room and the jacuzzi,

room was exceptionally clean, bar was well

bar has good selection and no problem getting table at restaurant

big spacious rooms, access to gym and pool. bar open till later