the food at the beach bar was great and the staff superb

only one restaurant bar and was expensive

from the hotel and bar staff , room , the pools, and the amazing view to the beach

was perfect & the staff was all nice & professional from housekeeping to fd to the bar staff

the access to the beach was my favorite part and the food at the bar was delicious

staff at the bar on the resort were very rude to the people who weren't from puerto rico

pool and bar area-amazing

some of the outdoor staff at the bar were not pleasant

staff at pool bar was not very friendly.

great staff. great service from front desk to pool bar to restaurant.

the bar at the hotel open daily

the bar across the street had great drink specials.

food at bar was kind of expensive

and the bar was closed the whole week

i will like for the hotel to have a bar or little restaurant

the breakfast area looks ok tgere are areas in fro t of the bar facing street where the wall is very damaged by some kind of moisture coming inside

the bar closes too early 1am

you arrive at midnight there is only one person in charge of the bar and the front desk

you checked in quicklyand explains everything to you, the hotel lobby has ample seating areas the bar was great for a few drinks to the end of are stay

had a bar with no bartender

restaurant or room service needed, the bar has a nice bartender but a short supply

the bar did not have much choices to pick from.

the bar food was average to good, when a menu item was available

small towels to dry after getting out of shower the were small not to dry your self for sure ,the bar was always closed

have stay before close to highway and shipping centers also lots of restaurants the bar at the lobby was very affordable and breakfast was quick and good and

food and bar average

excellent service, luxury at it finest and hotel employee at the bar restaurant was unbelievable

the 24 hour fruit and coffee/ tea bar is now only open during the day.

had dinner at the hotel bar later in the evening that was excellent

bar manager was not helpful, he wasn t rude, but he wasn t helpful

you can watch them make everything if you sit at the bar

bar/restaurant was closed on monday & tuesday and we were not aware of that until we went down for

rooftop bar was closed during our stay and rose sunset hour was not given, but two glasses of champagne was

the bar staff super friendly

no bar on the rooftop. loud during the middle of the night on weekends, but that was expected.

great people, great room, great roof bar with view and a great location in old san juan

it’s close to everything, and there’s a beautiful rooftop bar with the best views

center of town, lots to walk to, nice room. rooftop bar is terrific.

great rooftop bar with awesome small plates.

the rooftop bar was amazing for sunset

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in the evening we chose not to

roof top bar was excellent. staff was great!

good location, upstairs bar was nice

rooftop bar and grill has excellent food and a good view

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

we adored the bar and the aesthetic big time

the bar was the cherry on top

incredible staff and service, open bar was a nice plus, beautiful rooftop bar

corner room across the piano bar music

friendly staff. open bar and rooftop

staff service above and beyond ud83dudc4d nice location and the open bar was a blast

free open bar was extra nice

i loved the open bar and the flexibility of being open 24 hours

24/7 open bar was wonderful

there are a lot of stairs, so keep that in mind and the free rum drinks at the bar are amazing

the roof top bar is really nice perfect location

plus the rooftop bar resturant has the best views in san juan

rooftop bar and restaurant was one of the best in area

very convenient to all amenities, rooftop bar was lovely for our pre-concert drinks

the rooftop bar and restaurant overlooked old san juan, and from the top, you could see fort san christobal and

also, the scrambled eggs on the breakfast bar were the worst that we've ever had

what an improvement, room was fantastic, bar area great

the drinks at the bar are amazing as we’ll get the passion and spice cocktail, thank me later

decor, staff, tterrace bar overlooking the bay

the breakfast bar was beautiful, and the servers were very good

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the plunge pool was small but great to cool off after walking around all day

the hotel bar and restaurant offer great meals and drinks; breakfast is very tasty and good

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

the bar they asked my room number but never asked if i wanted to be charged to my room for my drinks

that it didn't have a proper restaurant. only a bar and lounge area.

it was very clean. the bar employees were very polite.

i liked that there was a coffee bar downstairs

joshua who worked out side at the bar was the best

people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days a very good guy

breakfast was excellent , restaurant and bar also excelent good food and outstanding customer

i wish we got to experience the pool ud83dude14 they was cleaning it and the bar so we had to use the a loft pool but everything else was wonderful

the breakfast bar i paid for wasn't worth it at all. never again

great pool area for families and the lobby area with bar and restaurant were super convenient.

outside bar didn t appear to be open , i never asked why but i assumed covid restrictions

the pool bar is not open during the week

and the bar tender carlos was amazing and absolutely the best

(we enjoyed the bar and food at the hyatt place also

hotel bar did not have food every day and the times they served food were odd and did not match what was

swimming pool to small no bar at the swimming pool.

their bar had random open and closed times and a little expensive

staff, room, bar service

the bar in the hotel is amazing

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

side and the patio), and live piano on thursday night was fun and invited

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

the place, the bar down stairs and the roof top bar as well

the service was excellent. the rooftop bar was amazing.

roof top bar and grill

from the moment i arrived, javier at the bar was the best

spectacular views from the rooftop bar area

i liked that it was in a calm and quiet area. the jet tub and access to a pool!

restaurant or bar not open

great crew, awesome restaurant.. bar was great too

the restaurant bar at the lobby

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

they are able to give you a $17 daily credit to their snack bar in the lobby

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

wish the bar on the main level was open more ambiance and music

cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail i

favorite part of the hotel was the swim up bar & the slide

hotel is in a good location within walking distance to several restaurants, bars and shopping

there as also a bar in the pool

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

one glass of wine at bar was $16

you can use condado plaza amenities & beach access but our hotel pool & bar was better

nice location beautiful building pool restaurant bar staff management all very good

the bar was way to slow and drinks way to expensive

property is perfectly located, neat spaces, have a good bar and infinite pool to enjoy this part of the city

mini bar was never restocked even after i asked them to do so

were extremely comfortable, the distance of the beach was exceptional, and the pool and poolside bar are fun and convenient

for a the infinity pool bar was the best

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

the staff at the pool, the pool bar and restaurant were excellent.

the mini bar is fully stocked, the rooms are clean and beautiful

and professional and the rooms are very comfortable, the linen is of good quality and the mini bar was stocked well

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

lobby could be a bit noisy in the evenings since the bar was located there

lobby area and bar very festive and inviting

the pool bar employees service wasn’t top tier

staff in the lobby bar were top notched

, sofia, all the front desk and bar staff were very nice and accommodating

beach the bar bartender awesome can’t wait go back

located on the beach. awesome restaurant and bar with ocean view.

beachfront location & the restaurant & bar was absolutely breath taking

the location was perfect, right on the beach. loved the restaurant and bar downstairs.

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around the building but location in great you just

the choco cortes bar in the lobby was a great recommendation

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

pool is small and there were no stocked mini bars

they have lactose free and gluten free options and a coffee bar that was actually nice

olvin at the beach cabana rentals, and sergio at the beach bar were exceptional

brian at the front desk, lynette at the conceirge, jackie, emily and bar staff were fabulous

, we couldn t really enjoy the hot tub there was nothing but kids hanging in it and around the bar area nothing but kids playing around and sitting on the bar chairs

the swim up bar was great

the smell of the rooms, there was no swim up bar and the jacuzzi was being renovated.

tificial) and a sandwich with

no breakfast

the coffee was great, decent breakfast, villa was very comfortable and huge

my kids loved the garden out back

good breakfast clean rooms nice staff

site restaurant and bar are great

the bar in the lobby is awesome, too, though food service was a bit slow

was the best hotel i have ever stayed, bar none

the bar & restaurant service was a little slow

extremely warm and friendly greeting on arrival, which extended to the excellent service in the bar

necessarily a dislike, i just wished they utilized their bar more

that the bar close at 11

the pool was lovely and the bar was cozy

everyone was so friendly and helpful!! would stay there again!!!! boat bar was a blast!!

good location in san juan. quaint. friendly staff. nice bar and pool.

beach was within walking distance, it was clean and comfortable and the pool and bar were great so was the

towel bar - half gone

bar staff was very friendly and welcoming

the hotel bar is permanently closed

plus the stone and woodwork in the restaurant- bar was impressive

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the little plunge pool was awesome for cooling off

didnt have a pool

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

loved the restaurant and bar directly on the ocean

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

outdoor bar area

rooms were very noisy as near the pool and bar we had to move hotels as we couldnt get any

room on my second stay was cramp and right outside of the pool and bar area which was extremely noisy and wet from the pool water

having a patio bar and great food helps give the resort feel

from front desk to the pool and bar staff as well as the chef and housekeeping