the bar closes too early 1am

the breakfast area looks ok tgere are areas in fro t of the bar facing street where the wall is very damaged by some kind of moisture coming inside

you checked in quicklyand explains everything to you, the hotel lobby has ample seating areas the bar was great for a few drinks to the end of are stay

had a bar with no bartender

you arrive at midnight there is only one person in charge of the bar and the front desk

the staff and pool side bar was incredible

and the bar was closed the whole week

the bar across the street had great drink specials.

breakfast, i liked the fact that there was a mini bar and you could order something to snack in

i will like for the hotel to have a bar or little restaurant

you can watch them make everything if you sit at the bar

no bar on the rooftop. loud during the middle of the night on weekends, but that was expected.

bar/restaurant was closed on monday & tuesday and we were not aware of that until we went down for

rooftop bar was closed during our stay and rose sunset hour was not given, but two glasses of champagne was

the bar will be a great touch & the gym is great

what an improvement, room was fantastic, bar area great

decor, staff, tterrace bar overlooking the bay

the breakfast bar was beautiful, and the servers were very good

the drinks at the bar are amazing as we’ll get the passion and spice cocktail, thank me later

also, the scrambled eggs on the breakfast bar were the worst that we've ever had

bar manager was not helpful, he wasn t rude, but he wasn t helpful

the 24 hour fruit and coffee/ tea bar is now only open during the day.

had dinner at the hotel bar later in the evening that was excellent

excellent service, luxury at it finest and hotel employee at the bar restaurant was unbelievable

food and bar average

great people, great room, great roof bar with view and a great location in old san juan

bar played music pretty loud into the night

center of town, lots to walk to, nice room. rooftop bar is terrific.

bar at the top of the hotel needs some work with their customer service

the rooftop bar was amazing for sunset

it was very clean. the bar employees were very polite.

that it didn't have a proper restaurant. only a bar and lounge area.

food and drinks at the wxyz bar was lovely as well

the bar they asked my room number but never asked if i wanted to be charged to my room for my drinks

the bartenders from the wxyz bar were great, quick, and very friendly

rooftop bar and grill has excellent food and a good view

super friendly staff, clean and on site bar and restaurant.

good location, upstairs bar was nice

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair of pants in our

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in the evening we chose not to

people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days a very good guy

breakfast was excellent , restaurant and bar also excelent good food and outstanding customer

the bar closes early.

i wish we got to experience the pool ud83dude14 they was cleaning it and the bar so we had to use the a loft pool but everything else was wonderful

i liked that there was a coffee bar downstairs

staff was very friendly and the 24 hour open bar was nice

there are a lot of stairs, so keep that in mind and the free rum drinks at the bar are amazing

  open bar was a nice

staff service above and beyond ud83dudc4d nice location and the open bar was a blast

i loved the open bar and the flexibility of being open 24 hours

incredible staff and service, open bar was a nice plus, beautiful rooftop bar

corner room across the piano bar music

we adored the bar and the aesthetic big time

friendly staff. open bar and rooftop

are so welcoming, open bar is a super fun amenity as well as the rooftop

the rooftop bar and restaurant overlooked old san juan, and from the top, you could see fort san christobal and

rooftop bar and restaurant was one of the best in area

plus the rooftop bar resturant has the best views in san juan

very convenient to all amenities, rooftop bar was lovely for our pre-concert drinks

the roof top bar is really nice perfect location

roof top bar and grill

spectacular views from the rooftop bar area

the service was excellent. the rooftop bar was amazing.

from the moment i arrived, javier at the bar was the best

breakfast brought up to your room every morning and the housekeepers are exceptional came back to a

the breakfast bar i paid for wasn't worth it at all. never again

and the bar tender carlos was amazing and absolutely the best

the swimming pool area was very nice area to relax, the had a bar and music playing, it made the stay a much better experience

great pool area for families and the lobby area with bar and restaurant were super convenient.

i loved the bar area and breakfast and the way that you can order food all the way up until 10 pm

the bar had great service and the inside/outside seating was beautiful

staff, room, bar service

swimming pool to small no bar at the swimming pool.

the bar and market were overpriced, 2 beers came to $22.00

(we enjoyed the bar and food at the hyatt place also

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool is clean and not too warm, even in the summer

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the place, the bar down stairs and the roof top bar as well

the bar in the hotel is amazing

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

side and the patio), and live piano on thursday night was fun and invited

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

great crew, awesome restaurant.. bar was great too

the restaurant bar at the lobby

restaurant or bar not open

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

you can use condado plaza amenities & beach access but our hotel pool & bar was better

one glass of wine at bar was $16

location and ambience at the bar on the weekends.

hotel is in a good location within walking distance to several restaurants, bars and shopping

was conveniently located near a lot of tourist attractions all the pools was open the bar was an extended plus the drinks and food by the pool was delicious and the staff was very

favorite part of the hotel was the swim up bar & the slide

multiple pools and a swim up bar is a plus

wish the bar on the main level was open more ambiance and music

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

the bar was way to slow and drinks way to expensive

the pool and pool bar were great

of the pool was great, as well as the pool bar staff were extremely helpful

were extremely comfortable, the distance of the beach was exceptional, and the pool and poolside bar are fun and convenient

nice location beautiful building pool restaurant bar staff management all very good

staff in the lobby bar were top notched

staff at the poolside bar and grill were the best

staff at the pool bar were not very friendly

lobby area and bar very festive and inviting

the pool bar employees service wasn’t top tier

for a the infinity pool bar was the best

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

the mini bar is fully stocked, the rooms are clean and beautiful

and professional and the rooms are very comfortable, the linen is of good quality and the mini bar was stocked well

the staff at the pool, the pool bar and restaurant were excellent.

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

they have lactose free and gluten free options and a coffee bar that was actually nice

the choco cortes bar in the lobby was a great recommendation

pool is small and there were no stocked mini bars

nice bar downstairs, gym, coffee shop, helpful staff

location, private chairs and umbrellas for hotel guests, great bar and brunch, rooms are small but beds are comfortable

the location was perfect, right on the beach. loved the restaurant and bar downstairs.

the bar for the hotel was practically on the beach

and the bar was under construction but that’s okay because we were allowed to bring our own liquor

located on the beach. awesome restaurant and bar with ocean view.

bar in main lobby and poolside

brian at the front desk, lynette at the conceirge, jackie, emily and bar staff were fabulous

the staff at the bar by the pool were amazing and very friendly

olvin at the beach cabana rentals, and sergio at the beach bar were exceptional

resort !! bar , pool and ocean !!

site restaurant and bar are great

was the best hotel i have ever stayed, bar none

extremely warm and friendly greeting on arrival, which extended to the excellent service in the bar

the bar & restaurant service was a little slow

the bar in the lobby is awesome, too, though food service was a bit slow

breakfast was disappointing, it consisted of coffee, orange juice

the breakfast is very ample

the room has a kitchen, air-conditioning, a tv and a private bathroom

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

miss the bar not open

everyone was so friendly and helpful!! would stay there again!!!! boat bar was a blast!!

good location in san juan. quaint. friendly staff. nice bar and pool.

necessarily a dislike, i just wished they utilized their bar more

that the bar close at 11

plus the stone and woodwork in the restaurant- bar was impressive

towel bar - half gone

the hotel bar is permanently closed

bar staff was very friendly and welcoming

there's a cool little restaurant and bar inside on the first floor too

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

not really a swimming pool, just a small almost bathtub. but the beach is nearby

wouldn’t stay here for the pool. was small. but the beach is right there.

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

resturant and bar were understaffed

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

having a patio bar and great food helps give the resort feel

from front desk to the pool and bar staff as well as the chef and housekeeping

had a bar on site

room on my second stay was cramp and right outside of the pool and bar area which was extremely noisy and wet from the pool water

the bar and the hotel have music super loud and horrible music playing since early in the morning till

nice bar and lobby

as described, great location 1 minute walk from the beach, hotel front desk and bar personnel were all super nice

great customer service front desk and the bar tender she was great.

loved everything, very clean, trendy, they had the pool the bar the beach is two minute walk

they have very affordable bar prices

cesar, luis, belinda and yirdi at the casino bar were the best

the pool was beautiful and clean, and there is a pool bar where you can get a snack or drink while outside

the people were friendly pool was awesome and so was bar at pool very spacious

open bar every day, attentive staff, and very central to nightlife in san juan

wish pool bar opened later

enjoyed being able to leave the beach, grab a few drinks and amazing food from the rooftop bar & grill, go back to my clean suite with beautiful ocean views to a quiet & peaceful nights

pool was great, restaurant / bar was great, beach was clean and beautiful

pool bar was awesome

awesome rooftop bar & restaurant.

there s a rooftop bar that has a great view of the beach and the area

loved the swim up bar in the pool as well as the convenience of bar service on the beach

need dinner restaurant. pool bar swim up should be open more. nonexistent pool service.

also the pool bar service was very slow but the drink was good

jenny at the pool bar was fantastic- she took care of everyone like family

the swim up bar and ocean breeze restaurant was a plus and so delicious

very clean, perfect location and the $40 voucher for the bar was very helpful

free breakfast and a 40 dollar credit to use in the bar o restaurant every day of the stay except the day of the check out

bar at the pool

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on point with new towels if

juan and josean at the outside bar were great as well as alex