double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good range of drinks but didn't eat

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff ignored me, while walking around and

breakfast was in the bar area!?

found a kebab take-away and hotel happy to let us eat in the bar with a drink

great value. bicycle storage. the bar serves great value food.

smoke smell from the bar feels a bit in all hotel.

bar has good prices and you can charge to your room

great location centre of town bar and restaurant in walking distance

liked the bar which was also breakfast room frequented by local people evening and morning

great set dinner menu for just 9 and very fast wifi.

the wifi is good for working and they have a nice little desk in the rooms

good wifi

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

no bar a bit disappointing. general lack of eating houses in hotel vicinity.

a bar and cafeteria would make it perfect.

a bar would be nice.

restaurant and bar were good as nothing much nearby

hotel advertises a restaurant and room service

the salt water pool is fantastic and stays cool even in august

the hotel s gardens are beautiful and the pool area is a dream

good restaurant, but the choices at breakfast was a bit limited

us the other things you'd expect

there is a very good salt water pool outside with plenty of seating and with wonderful countryside views

hotel bar staff were very nice and helpful, but if you arrive at 3 pm, nothing is open until at least 7

the bar didn't open until 7 p

a decent seating area in the bar - it was laid out with tables for breakfast

the bar could have opened earlier

the bar wasn't open until 7 : 30pm

easy free parking

breakfast was incredible, the hosts are very friendly and helpful

easy parking

it was the best breakfast we've ever had, and the room was lovely.

location cleanliness breakfast

outside lights on the bar area was the same

drinks at the bar were fairly priced and good

very attentive breakfast was outstanding so many options and varieties dinner was outstanding bar area very

restaurant/ bar service could have been better, and the sheets kept coming off the bed and

in the lounge bar not great

was delicious in every detail, the meal we had on monday night fabulous, the well stocked honesty bar for a relaxing evening on the terrace or by the fire, the library and music room

on the bed, sweetie jars full of temptations, to popcorn machine & well stocked honesty bar the atd is outstanding

toni has set up the bar so high, that we feel like we might never be able to get a better experience somewhere else

everything has been thought of: from ipads for information and leisure purposes, open bar for late evenings to breakfast on the patio

the honesty bar & the breakfast we re just incredible and could not recommend this wonderful, magical hotel

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering excellent food at a good

the day and at night was very help full we are english and they understood evry word we said the parking was good every where was clean and tidy well done

free parking just outside the building

like to have seen a bar as beautiful as the pools to sit round in the evenings

the bar service at the pool pas very bad

bar needs more atmosphere

the staff are all genuinely lovely, especially at the bar by the main pool, in the spa, and the bell boys

the manager was very apologetic and offered us a free drink at bar next door

to be amazing before the takeover 2 options for dinner only, buffet wasn't nice and the snack bar cost us over 150 last few times we've stayed was in the hotel and was spacious

bar open

food menu in bar was quite limited for kids

hotel lacked in basic facilities such as an open pool bar and snacks during the day there was also a distinct lack of staff

staff refused to provide the buggy facility and asked us to lift all the luggage on our own with kids to the reception

the bar and restaurant staff were friendly

the premium pool was absolutely amazing

otherwise lovely stay, worth getting premium room for the use of the vip pool if nothing else

check out is at 10am and the open the pool at 10am, very uncomfortable

one of the lifeguards are on the slides was brilliant with the kids

no mini bar but there was a little one in the room empty which i suppose came in use for bottle drinks

bar and staff for evening entertainment at pool was very disappointing it wasn't that busy couldn't

30 open terase bar you can buy food over there much cheaper

very friendly and helpful especially the young lady behind the bar that walks from benidorm every day there and back as it takes here 3 hours there and back that

also the bar food selection and taste was very poor for such a grand hotel

from photo as it was very small mugs were not replaced for tea in the morning cristina the bar lady by the main pool was really friendly and welcoming a very lovely

id) chip

fering access to terra natura and aqua natura parks), and a contactless

:-) - access cards - you will get a bracelet with a bar code

buffet was good, good service, and friendly staff the whole place was very clean bar service across from reception very friendly and

served in the bar it could be much more efficient

pool bar open but no staff!!

the odvious shortage of staff specially at the pool bar and the bar in the square bar.excell

no bar facility near pool area available

bar could have opened later than 1

i booked full board but you had to pay for drinks and mini bar cost to much

mini bar in the room was empty but this was because of covid rules

poolside bar staff

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

glasses in the room to have a drink out of the mini bar

the bar prices were on a par with the local bars

reception and bar staff were brilliant couldn't do enough for you

rooms absolutely spotless, staff from cleaners , bar , restaurant, reception cannot help you enough durning your

bar very reasonably priced

to get a tea or coffee when bar was shut

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies and less

the pool , bar and staff was very good .

great little bar over the road called bar 56 too

also tried to order a drink at the bar but this was frowned upon, they preferred you to sit down at a table and wait even if there was

staff very helpful and spoke very good english. lovely pool area

the views in the rooms were very nice and the view on the sky bar was phenomenal

roof top bar and the views are incredible

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant with variety and quality food room with sea view and swimming pool

nice rooms . nice pool area with lots of sun beds . liked the british bar .

the bar prices including the 15% additional discount on the room card much appreciated

one of the waiters in the bar located in the lobby was rude to me and members of my family on several occasions

hotel , brilliant staff , bar staff , cleaners & mario ,, the guy who looks after the

the snack bar by the pool had a very poor selection of food

had halal kebab in the small tropical splash snack bar which was a bonus for us all that we didn t have to go out of the resort to look for

especially girls at the bar only friendly with english or spanish

der male) seemed irritable/rude on more than one occasion

waited too long to get two waters at the pool bar with only one person in front of me

rest of the staff mostly the female bar staff,but the worst thing was the standard of the entertainment it was absolutely

bar drinks seemed reasonably priced for a hotel

one member of bar staff

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems very

the staff was very helpful and friendly, especially elena at the bar who made my stay absolutely amazing

were incredibly helpful, bar staff and restaurant staff were brilliant and room was perfect for my needs

restricted bar times, plus the barman could do with smiling now and again

50 into benidorm, there are restaurants and cafe bars within walking distance

be better, step out of its doors and you re literally on the beach surrounded by every cafe and bar you could ask for and the staff in the bay are extremely welcoming

lovely bar in the hotel

noise from bar underneath

were amazing, nothing was too much trouble for them and always smiling, location fabulous, the bar and restaurant looks over the sea, super clean and will definitely be going

the view and 5 steps from the beach. rooftop bar was fab. breakfasts were amazing!

bar staff helpful and friendly

very clean, helpful staff. bar prices and food are really competitively priced.

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb great value for

bar prices very reasonable

the bar staff were also very accommodating

pool area bar and prices

exceptional service, my room was cleaned well and the bar staff are very friendly.

enjoyed breakfast, the bar and pool side area

reception staff were very friendly and helpful and the foyer/bar areas were very nicely designed and attractive

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

all staff at bar and restaurant were exceptional

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

& evening meal were very good, the hotel has a good ambience with nice furniture in restaurant & bar areas

juan and wander the bar staff were also great

the room , bar , pool , food , staff

the price was amazing for our 3 night stay, drinks at the bar and food in the restaurant

location lovely welcoming touch with the cava miguel on reception was lovely great bar

pool bar was great, lovely staff and atmosphere

lovely bar area and pool

excellent value for money, clean and bar prices very low.

bar and restaurant staff very helpful

hospitality was amazing and entertainment at night was great the bar staff where fantastic my wee marieanna loved

no bar tins of drinks in fridge, breakfast poor, no wifi

t the hotels fault of course)

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but we were unable to get

no bar facilities late evening or before 10-30 am for any type of beverage especially a coffee

the ladies who clean the rooms, reception and the ladies on the bar

staff in the bar were brilliant

imming pool, gym, bar etc

room, excellent facilities

rooftop bar was fantastic

we immediately looked for the rooftop bar and were not disappointed

the chill bar meant we could have a glass of wine watching the sun set and the whole hotel is

pool area is small but rooftop bar area makes up for it.

roof top terrace bar closed earlier in the day, which would be great if it was open to slightly later in the evening

restaurant food was excellent in every way bar one - it just wasn't hot enough and neither were the plates

sometimes the bar area was a little too cool for us.

bar staff very friendly

freddie who worked in the bar made our evenings very entertaining he is worth his weight in gold

hotel staff were great, from reception staff, bar staff, catering and restaurant staff and of course the hard working cleaning ladies

lovely little local tapas bar next to hotel

massive room, good breakfast buffet style. reasonable bar prices

breakfast had lots of choice and prices in the bar very reasonable staff so friendly

staff no the friendliest except for bar

dirty, furniture old and in bad state, patio door didn t lock properly , aircon broke, rude bar staff and pool area a disgrace , not one sunlounger was fit for purpose the material ones

hotel was very clean throughout and bar was very reasonably priced

there was no bar or anywhere to buy drinks but i understand this will be available

price of drinks at the bar quite reasonable too

in the first floor and the surrounding guest rooms were noisy as was the entertainment in the bar below but otherwise it was okay based upon what was paid for the room

the bar wasn't open till 19 30 so no drinks before dinner

were wonderful caring and very very helpful the reception staff were extremely acommodating bar staff service was wonderful in all would recommend this hotel to

it was nere the sea and bar and shop

would be nice be to have some sofas or comfy chairs in bar area

reception and bar staff were helpful and accomodating and made my stay perfect

the wifi didn t connect in the rooms, however that just meant i had to enjoy the company of the bar staff in the downstairs overall was a fantastic

, staff were really helpful , evening entertainment in the bar every night, clean and good looking reception area, which carried on all the way through the

me and my friends had drinks at the bar before heading out into the town

bar prices very reasonable

excellent offers at the bar and excellent pool area

lack of staff at bar area & not a big choice at breakfast

nice bar & pool

bar with a charismatic tender and drinks can be taken to the adjacent pool

great value for money, lovely pool and bar area. friendly bar staff. clean rooms, cleaned daily

went to hotel bar one evening and the singer sung all his songs in spanish.

lovely new bar area which really compliments the pool and patio seating

the general atmosphere was niceand relaxed.the bar was very cheap

the roof top bar opened at 4pm so during the day you could not get a drink.

location in the old town ,near the beach ,good bar /swimming pool ,nice clean room would stay here

the staff were always happy to book us a taxi to the bars and to the airport

food selection was ok, roof pool and bar was closed

one member of the bar staff wasn't very friendly. sorry, didn't get her name

great location, pleasant rooms. bar very pleasant and good prices. breakfast was good.

awesome bar staff in the cafe

bar let me have hot water as don't drink

breakfast was good and the bar was also vey good

doesn t have a pool but doesn t need one due to the location, there is a lovely roof terrace bar open till late which is a perfect spot to enjoy a drink at night

so we preferred the bar late service continental breakfast

6th floor rooftop bar open even in mid november, which was also clean & manned all the time

the hotel is spotless, all the staff in reception, bars and restaurant are friendly, pleasant and helpful

milenie in the bar was so friendly and would always welcome you with such a lovely smile

the bar and roof terrace

were very friendly and helpful, food amazing, loved the juice bar at breakfast

location was fantastic. staff very friendly, all bar staff brilliant

rooftop terrace had an amazing view of the beach front however the bar was only open sat,sun and monday,the terrace was on the 7th floor so inconvenient to go all the

excellent location. bar staff very friendly

to all the staff at magic cristal park from reception to, bar staff, restaurant staff and cleaners you were all highly professional super friendly and

always something to eat and the rooftop bar was lovely

slightly later bar opening.

more staff behind the bar would be a bonus

got a little mixed up with where the downstairs bar was so maybe better signage

very nice reading lounge and bar area

brilliant perfect location for me vincents bar 25 walking steps away plus many others the staff helped me out over a problem i had cleans

from the moment we arrived we were made very welcome, everybody from reception, dining room and bar works so hard to make sure you enjoy your holiday

the bar on the roof was closed but as it was january we accepted this.

piano bar in the evening bar prices good.

good location, food was very good, bar staff very friendly, reception staff very helpful

the pool bar was open and very reasonably priced although the drinks were served in horrible paper cups you

staff are so friendly all of them bar restaurant and reception

location excellent, cleanliness, staff friendliness, bar prices competitive, quiet especially at

bar staff were outstanding anything you asked if they didn t no they would find out

they have 2 pools which is very nice, the other one is on the rooftop and they had an amazing bar there

the rooftop cocktail bar is excellent, the views are outstanding

pool bar staff and reception staff need to smile a bit more and be more welcoming and approachable

the hotel is in a excellent location near the old town, for restaurants, bars and shops, 10 mins walk to the beach

roof top bar was outstanding

everything bar location was lovely welcoming as soon as you walked in with good entertainment

big thank you to all the bar staff

desk, bar and restaurant staff are all very well trained, provide excellent customer service and are very

great spa and lovely bar seating area

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

were 2 people working behind the bar during very busy evening entertainment, and only one waitress taking orders, bringing drinks to

pool bar wasn't open

nice bar attached

about the hotel , excellent location , spotlessly clean, good bar , and helpfull staff

dawn couldn't do enough for us nothing was a problem with dawn ud83dude04antoine and clara in the bar were just so obliging i think i have clara's name wrong she is the other bar lady fab staff

to close a door without it banging, even at 4 or 5 in the morning, also, a lot of noise from the bar over the road, opens too

dawn gave a warm welcome when i arrived and was lovely to have a chat with when at the bar she definitely made my holiday experience much better

excellent host, great bar below apartment, recommended

aff fantastic) / very good a/c location perfect / rooftop bar views superb / room cleaned everyday breakfast

beach and tapas alley great breakfast and although not a buffet, still plenty of choices rooftop bar with great views

perfect as we love to stroll around the old town enjoying the tapas bars and shops but it was a lovely stroll along levante and poniente beach

nice breakfast and a few options to choose from, fabulous view of lavante beach from the roof top bar terrace,

close to levante beach, bars and restaurant

to go to the bar ,to collect and order your drinks, including bottles of wine, before lunch and dinner

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite limited in

no noisy bar in the area allowing a more restful

reception staff were very helpful and the girls in the bar area were too.

in the restaurant, you have to go to the bar and wait in line for a drink

the sun terrace at our room. the bar area.

kettles not in room but free hot water from the bar almost anytime so no big deal.

location in the old town close to the tapas bars, restaurants and shops and sea

down side was trying to find bar staff to serve and get bill, but it is out of season so probably explains why, although quite

the bar and breakfast room was great too

were in room 106 but it was noisy as it was right over the bar and could even hear them putting chairs and tables away at 2

great location lovely and clean staff were so welcoming and friendly great bar highly recommend

good location for bars,cafes has a good bar ... breakfast super lunch

hotel bar is very friendly and with decent prices. evening meal nice

amazing very welcoming and helpful, the hotel is very clean the rooms are spacious and the hotel bar is reasonably priced, location is very good only a minute from the beach

the bar tenders were very good, professional and friendly and the entertainment was excellent

the young man in the bar was so hard working and polite

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell friendliness

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab

football in the bar on tv and big screen during cabaret time...

the bar prices were very good, more like proper benidorm bar prices than hotel prices, and all drinks

a nice reception area and bar with light entertainment in the evenings downstairs

fantastic location great rooms with balcony lovely bar and staff lovely

the rooms were clean beds and linen spotless pedro the entertainment guy kept us going music in bar lounge dancing to suit all ages brilliant will stay there

no roof terrace bar and shade

staff in bar and restaurant, good food selection, comfortable hotel

the bar staff were lovely

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and

i had a sandwich at the bar and paid

broken ankle for, came to room helped me in wheel chair made sure i was comfortable in waiting in bar area for waiting a pick

pool bar which is open from 12

lots of bars and restaurant nearby

bar food tasty

quite location slept well the roof swimming pool very nice well maintained, has a small bar good meet up point , room also has air on if needed , a nice stay

the pool and pool bar were very well run and the lady who ran the bar veronica was very pleasant and looked after the

bar and entertainment were good for the age of most of the guests

the bar area was cool and comfortable

bar and lounge very comfortable

noisy in the restaurant and bar with children not kept under control

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to say the

reception, bar and waiting staff are all wonderful

terrace and bar areas were

it was right on the water front so getting cocktails in the bar was brilliant

on rooftop - with bar service

maybe just if the roof terrace bar was open during the day

there is a bar there but it wasn t open whilst we were there but a quick trip down to the bar solves that

if i had anything to advise it would be the bar service on the terrace was slow or had to go in to get served

access by car/taxi is not easy. ordered 2-3 times a tea/coffee in the bar without response.

have liked for the bar to be open longer - not looking to sit and drink all the time but seemed strange it shut during

,the only down fall was no bottle water in room unless you paid for some ,abit pricy on min bar fridge in room if you did want

prices in the bar quite expensive.

would have like to see the rooftop bar open in the evening like at primevera park

nice rooms and great roof top bar and pool

location, pool and bar on the roof was lovely, everything modern and clean

coffee machine was turned off very early in the hotel bar at night when we wanted a coffee and a brandy could not check in early 3pm only, but if you

rooftop bar and pool were stunning with great views

roof top bar closed at 10.30pm

the roof top bar closed on the 14th nov ud83dude48

staff were so friendly, which is lovely to be greeted with a smile, reception, bar and dining hall everyone was really happy and polite

plenty of choice for all meals, and a fantastic rooftop terrace bar with wonderful panoramic views

was looking forward to going to planta 20 bar but it was closed

was good , lovely lounge area and bar

bar facilities were excellent and prices were very

it would have been nice to buy a coffee after breakfast and before the bar opened.

pool bar not opening until 12 o clock

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid very helpful and

location, close to bars, restaurants and the beach

great location. very friendly staff. great bar and pool area.

had to checkout early

full english breakfast virtually cooked to order !!excellent,

staff were all very helpful ,but did find it a little annoying when having to queue up at the bar would have been a little better

reception & bar area could do with a bit of refurbishment

the bar staff were very friendly & efficient

the staff on reception and in the dining area are always fantastic but the bar staff act like customers are a nuisance

the room was clean entertainment good bar open till 2 pm staff very happy and polite