food , drinks, pool , ambiance all superb and very

room was just what we wanted and the pool was very relaxing

the pool was great my kids enjoyed themselves in the pool and the fact that there was a separation from the kids section

the pool was great for the kids

the pool was great my kids enjoyed themselves in the pool and the fact that there was a separation from the kids section

like the room and the staff also the pool was nice and warm for my kids

location. only one restaurant nearby. no bar or service at the apt complex.

over all was a great experience for my wife what can o say we didn't make it to the restaurant or bar but look bar cozy and

the entire hotel including outside areas and outside bar are non smoking

good, quick and affordable room service form the restaurant

easter break there were a lot of children, which is fine, but some of them were very noisy in the pool

location was very strange, in centre, easy to walk to the sea side but there was no bar / restaurant / place to buy beer at all, we were walking around without being able to find

very good value cocktails for happy hour in their small bar by the pool

arrived around 7-8 pm expecting to get a drink at the bar and having dinner at the hotel

early check in good value for money

wifi was sketchy

onsite restaurant and bar is great for those not wanting to venture out

the restaurant and bar were not open. no ice machine. rooms were pretty rundown

bathroom have no kind of safety bar for elders is very dangerous for them because if they fall can cause injuries or even death

no mini bar although advertised for room we

pool was dirty, the walls in the room were dirty too, the menu in the restaurant was only in

the swimming pool and bar is so cool!

the rooftop bar did not have items that were on their menu, and the staff could have been better trained

there is a small bar in the lobby and a really nice buffet breakfast

the roof top pool has a great view and at night it converts into a bar lounge which was pretty cool

they do room service everyday

were friendly and helpful even with the language barrier

coffee maker and bar fridge in the room would be nice

only 2 towels per room, no hand towels or washcloths no bar at pool

mini bar in the rooms would be of a great idea

pool was right outside the door

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

breakfast was poor, and the prices of their food and drinks were outrageously high

i especially liked the breakfast coupon and the casino

i was able to get it in the restaurant in the casino

breakfast was inconsistent - staff had different answers on different days.

it was nice that they had a bar to sell drinks from 11-7

the bar was not really a bar as much as a person standing there sometimes to pour some drinks don t

very slow service from bar staff in the garden, but they get away with it due to swing seats and location

there is a little bar area in the yard that you can purchase beverages and relax on the lawn

location was priceless, you have a little bar by the lake however is very tranquil so it s perfect to relax, you can also take kayaks or

good breakfast. excellent location

the next days the restaurant and bar just closed, probably because of not so nice weather

the cocktails at the bar downstairs were amazing (try the tutti-frutti, it's sooo good)

there was a restaurant and bar with very nice food and drink

group was quite sick the day we checked in and the staff were kind enough to prepare the room for early check in so they could rest

the pool is nice, the location is nice. the staff is very nice.

pool

great value for money, basic but with towels, pool, hot water and near to bacalar center

washroom is dirty and the swimming pool is dirty

the view from the pool is great and it's quiet despite being on the main road

the bar is also affordable

of perfect days on the lagune: good breakfast, kayaks that are included and available any time, a bar where you can grab some cocktail for a reasonable price, and sun beds on the pier

the kitchen lady judith was very friendly so was the bar guy christian the place is very safe

they have a great snack restaurant with basic favorites and the bar which is open 12-9pm had great drinks, reasonably priced

the bar was open during your stay

we enjoyed the quite room and the pool

beautiful pool and perfect place to relax

and used a couple of day passes to other places during our 4 night stay, plus had a small pool to enjoy onsite when we were feeling lazy

the pool area was also lovely, and it was only around 30 minute walk to the centre, but it’s very

we really liked to private little houses next to the swimming pool

they don t have a proper restaurant but very good snack for lunch and a great bar

the service bar and restaurant is amazing

rooms are clean, the restaurant serves delicious food, the bar prepares any cocktail of your choice and its feet away from the lagoon

small bar but very friendly bar tender and the room was something one might picture ernest hemmingway

really nice location on the lagoon at the back, with nice pool and bar area

the pool and bar area are awesome, the perfect place to relax for a few hours after a long day and the cocktails

the staff is super, the bar is great and the restaurant is amazing

great food, pool, bar and service

pool and bar area are really nice, such a great place to hang out and relax

the pool and bar area is great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful as they booked a

have a traditional lebanese menu in the restaurant bar food was

cocktails at the bar are great

the bar serves lovely cocktails and food with a great view of the lagoon

front site beautifully appointed rooms very well designed good balcony space with hammock nice bar on

there is also a cozy bar in the garden with cocktails, snacks, breakfast en lunch

service at the bar and sunbeds is great as well

the bar next door was noisy playing loud music, although this fortunately didn't go on all night

stay in the city center of bacalar with private parking

amazingly clean, good air con, comfortable beds, nice pool area with good upkeep, free pool towels, free coffee, staff were really helpful

the staff is friendly, breakfast is good, and parking is easy

- the rooms are super clean - friendly and helpful staff - breakfast served in a nearby restaurant (several breakfast options to choose from, including

the pool, the location and price ud83dude0d free breakfast and the food was very good too

bar menu is tasty and not too pricey

since the first day while waiting for our room to be ready adrian from the bar was the nicest guy, bringing us the best cocktails and making us feel like home

notice that more than a hotel these a serviced rooms with no central bar or restaurant: so, after breakfast there is no option for food or drinks

bar is great and breakfast decent

breakfast was great with fresh fruit and made to order omelets

the adjoining restaurant / bar was handy and very good food

15min walk or a 4min drive away but has a nice area and they even offer free kayaks and have a bar area with drinks and food for sale

lovely people, the room was big, with our little balcony and kitchen, everything was very clean, pool was great, parking available, nice breakfast, great location, we felt like home ud83eudd17

location, nice and cozy rooms, pool, breakfast - you got all you need to relax in this small village

the wifi is on & off, that was a burden as i was also working next to the pool it works well

programs, beautiful room and comfy outside area for chilling :) should not forget to mention that breakfast was awesome

great breakfast and within easy walking distance of some great restaurants

location staff free water breakfast

breakfast was adequate, but the restaurant was inexpensive and you can always get something

the breakfast was very good with changing egg dishes every day

they are still setting up the restaurant and bar so i’m sure the experience will be even better in the next time we visit bacalar

minor thing was that the bar was not opened until 2pm

that the bar / dining wasn’t open but that gave me an opportunity to explore

the location was great and the pool and bar area were so nice

the bar was delicious and their breakfasts were amazing

the bar had some excellent cocktails too

they started to install the pool bar so there was an open hole at the pool which did not make the place very attractive either

staff at the bar / restaurant extremely nice

breakfast included

quite expensive, it was worth the price imo, maybe they could have included breakfast in the price

staff was very friendly and cocktails in the bar were great

considering mexican prices, the bar was very expensive, no bartender but self service

the bar also only had a selection of beers

and relaxing facilities - amazing staff- good food- love the concept of honnesty bar , well done

additionally, our bedroom was near a bar or a club, and we experienced significant loud noise until late

restaurant and bar have good food/drink offerings and friendly service

a beautiful ponton and terrace to enjoy the voew, a swim or kayak on the laguna, a very friendly bar and restaurant staff, beautiful rooms, and amazing food the location is great if you have a car

choice at bar was good although food was very average

food & drinks at the bar / restaurant were great

bar and restaurant start are phenomenal, always working hard and remember your drink orders from

food can be a bit better and higher quality coffee should be served in breakfast

ntinental + eggs & refried beans) is really good though

the included breakfast

great that it included breakfast, and the dinner was pretty good too

the included breakfast in the price is very limited.

rooms friendly, helpfull receptionists great water pressure good breakfast relaxing pool & bar area quiet

the internet was fast and reliable in general and the pool/ bar area was a great hangout during the heat of the day

the cocktail bar which had just opened was also very convenient and the cocktails were great

i hope the bar will be open soon

there's a nice little pool for an afternoon dip and we enjoyed the bar in the evening for a few glasses of wine

food at the restaurant and drinks at the bar were delicious

the restaurant and bar facilities are superb, and the staff at naya are all excellent, friendly, helpful,

breakfast was great and access to the pool, although off grounds, was convenient and

breakfast, super friendly and helpful staff, very cool amenities like yoga classes, paddleboards,

the food was not that great and the breakfast buffet was really disappointing

the bar only opened at 1:00 pm, even though there were already around 12 guests there by 10:30 am

the bar and beach chairs are beautifully located at the lake, and we didn't miss a pool at all

the bar the bartender gave me a glass of wine that was 1000 pesos and never told me this before he

i recommend reserving a table by the lagoon bar for dinner

the restaurant and bar serve delicious, fresh and local food / drinks