the indoor outdoor pool

location and shuttle services to airport

i did not like the smell of the room. i struggled connecting to the wifi.

organised a shuttle pick up from the airport for us

it was in a private sector & i loved the breakfast.

they offer free shuttle to and from the airport, small breakfast included

the shuttle to the airport

was excellent and the breakfast was delicious

morning breakfast was good

very comfortable beds and really good breakfast

clean room, excellent breakfast, courteous staff!! checkout till 1:30 pm, can't beat that!!

the bed was good, and the breakfast

in the bar area is very good

i liked that there was a bar and restaurant area within the hotel

5 pm there were only 2 employees to provide service to the restaurant, room service and the hotel bar

my in laws and their 2 kids

day there was and problem with connectivity so tv had issues, we were told it was due to the poor wifi

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

the shuttle service was reliable to and from the airport

misleading information about free breakfast with reservations

shuttle to the airport was great

pool is closed.

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

associates shower was spacious shuttle

was perfect until wednesday night, there is a bar or party, or anything going on around the hotel, and it becomes noisy as hell at late of the

courtesy of all employees was grateful except the bar attendant

pool closes at 10, bar at 11:30, wish they were open later

top service. big suite and comfy bed. limited vegan breakfast options. highly recommended.

the breakfast was not very good nor the food.

rooms , very nice hotel , everyone was nice , they have a bar inside and it was great

pool and cardio items, cleanliness and comfort was great

the beds were comfy, the atrium lovely, the breakfast was a great spread

the breakfast was very delicious

gym need to be upgraded

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast quality was good

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

breakfast was great with plenty of choice and the young waiter on both occasions

the size of the room. the location. the staff. breakfast.

very good breakfast!

douardo) was a

great location...clean facility. the food was great...kids had an awesome time..

beds were super comfortable, the bar in the hotel is a plus

i like that it has a bar and restaurant on the entrance

pool closes early

e machine not working) or towels, sometime they

parking button was not working and my husband got shocked when he pushed it but they fixed it right

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

location, good parking lot, nice pool, great atmosphere

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

hotel was great, and breakfast was hot, ready, and delicious

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

the service and location breakfast was great and the view was awesome i always stay in holiday inn

quick service, also in the bar and restaurant

it was dirty, we found a cockroach in the room, we switched rooms, the breakfast was awful.

clean, modern, comfortable. park next door to walk the dog. basement parking.

price, breakfast, staff, allow pets

breakfast was good, rooms nice and clean. front desk was nice.

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

room service was delicious.

bed was comfortable, a/c and wifi worked great, close to bus terminal.

wifi is useless, can't connect

no wifi for cell phones.

location in the barrio antiguo

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much

i liked the location, bar hours and the restaurant

bar options not great

i could hear the loud music every night from the disco bar that is part of the small commercial complex the hotel is part of

the pool was really cold. i think they can warm it a little bit.

the bar and resturant

breakfast was good, food in the restaurant was good, bar had a lot of good beers

breakfast option at the bar is below average

luis at the bar was excellent

bartender at the bar sierra madre

only thing i would say is that the bar closed early haha

room service, restaurant and bar are just great and affordable

no alcohol in the room. you can't bring everything from outside and hotel bar close early too

staff at bar gave excellent service even thought it is not well organized.

girls at the starbucks bar are rude they need a little more training

in full glory, together with piano, restaurant, museum

there is a loud bar downstairs that is active on weekends, may be hard to sleep if your room is above it

shame the bar closed over christmas

staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite menu

a bonus is the bar of the hotel

from the valet to the bell boys to the check-in staff, servers, bar tenders all were exceptional

liked having a restaurant and bar on site

pool stays open late, plenty of lights, a bar next to the pool area, clean towels, spacious rooms

bar person struggled to keep up serving our group and another group and it took at least 20 minutes

wish the bar had party hats and favors since it was nye.

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

the bar don't have any kind of liquor

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

wifi was good but had a couple spotty

parking is very uncomfortable

was easy going and the parking was validated

more pool loungers, washing the corridors carpets.

the swimming pool is small and is being shared with another hotel.

the swimming pool

pool was being refurbished, i wish they had mentioned something before as that was the one feature

the pool is not big enough though.