the staff was great. i loved the snack bar they have available for people.

i used the facial bar of soap

a restaurant and/or bar would have been nice, especially since the weather was

and had to get to the airport early so we didn't use most of the amenities, but we did use the pool and that area was nicely stocked with towels and clean

pool without a ton of people in it and be able to sit and relax in hot tub without unsupervised kids playing in it

breakfast bar is bland, tasteless and not worth the $12.99 hotel charges for it at all.

bar leaves much to be desired and is not even close to being worth the $12

bar has great workers

tired, bland, tasteless breakfast bar is not worth the $12.99 hotel charges for it at all.

location very near cle, the airport shuttle, nice breakfast and they opened the bar recently

they have a restaurant and a bar on site with great food

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

walikg distance to a nice local bar for

location and pool

amazing gym, bar and breakfast!

location was perfect for us. we enjoyed the bar as well!

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

bar area would be great for a breakfast buffet in the morning

the bar closed early

breakfast bar attendant

the pool was closed

the hot tub was nice and the pool area very nice

last night kids were running down the hall, opening and shutting doors

we booked the room to have alone time away from the kids at home

i love the bar and the staff

the shuttle was super convenient

breakfast was okay, i didn't like the sausage but that was the only meat choice

room 'spa kit' was wonderful

everything was cool, the breakfast was wonderful!!

i wish the bar was open a little later;)

the bar and other common areas had a luxury feel to them and everything was so nice and clean

location was perfect, right next to the popular 4th street and all the restaurants/bars we wanted to go to

the room was right above a loud bar that was open until 2 am

hotel bar area was relaxing

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

bar tenders friendly

attached bar is great

the hotel was very clean, bar and food was great.

bar and restaurant staff was very friendly and accommodating

with so many people, front desk and bar seemed to need more staffing

we liked the burger & bar offer. it was worth it & everything was great

location great bar restaurant great

was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular place for people who lived and worked in the area if you improve the dining

the bar menu for main course meals

bar was pleasant in the evening

is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

when business traveling, a hotel that offers a breakfast bar is necessary

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

walking distance to all the restaurants and bars that we were going to that night amazing bar called chocolate bar on the lower level as well

was perfect for all the local restaurants and bars

bar and lounge on 2nd floor and the choc

rooms are fine -beds comfortable -full service bar and restaurant

this hotel is offering daily room service for making beds and linens- thank you

breakfast bar was above average

bar was never open during our visit, hot tub had no water with a closed sign, had to get front desk

i loved the spacious rooms. the look for the place. the bar on property.

an ok breakfast to get us on our way

screaming in hallways , kids running around , people getting ice from ice

ate in the bar restaurant at the hotel before the game and had one of the best chicken sandwich i ve had in

was so friendly and the ladies in the bar were exceptional

we went down to the bar to have a few drinks and the bartender was friendly and professional

hotel bar doesnt open until 5:00.

the bar was also really nice and the bartender was fantastic as well

hotel employee in the bar was awesome

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

and my wife and i loved that there was a bar downstairs

male staff member at bar during dinner snack time was rude

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

the amenities such as the roof top bar and downstairs restaurant were out of this world

the rood top bar is an experience and i loved

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the vault bar was the best bar i have ever been to

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

our room was not ready, and we headed to the bar attached to the hotel

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time professional

only complaint would be that the mini bar had no options in it

rkers' downtown and josh was a great bartender and shared places we

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake for her birthday

the rooms was spotless, the bar was a great bonus. food wonderful.

the restaurant and bar were excellent

everything was good i wish i could have try the bar out.

they have a free breakfast in the morning and a bar in the evening

there is a bar and music and food at the facility, this place is very clean

then i loved the restaurant and bar that was there also

coffee bar wasn t open

it was inconvenient and felt odd to have to go to the bar just to get ice

only complaint we had was the bar wasn t open during our stay and neither was the coffee bar the next morning

to us when checking in that did not coincide with the hotel's offerings, such as we were told the bar closed at 10:30 p

the restaurant and bar was closed aswell as the pool and no breakfast was served

thin lady at bar was nasty and rude

beautiful hotel, we loved the bar area. nice and comfy seating area..

location and set up with the restaurant and bar were convenient

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

it was so clean the staff was very nice and the breakfast bar was very nice

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

cranky bar manager

food service in the bar area was excellent, as was the food

good shuttle service

thing was the pool area could use a slight make over

airport shuttle

nice staff, clean and comfortable. good shuttle

the pool and hot tub

although they didn't come in the room to clean or make the beds while we were there, there is a bar and restaurant inside

no bar and no restaurant for breakfast and dinner

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

no pool no bar no breakfast

a little run down. bar and restaurant closed.

rooms and bar are positives !!

didnt like the bar area, very small

i also liked having a pool table & bar available in the lounge area

very clean brand new great staff working there and bar is awesome

booked because the hotel had airport shuttle as one of the amenities

called ahead to request a areaa for my room, they did that, the staff from hotel employee in the bar to the gentleman who was able to find me quickly a affordable taxi ride to airport, to the kind

restaurant and bar are brightly lit and not cozy at all

of food and pop, i found that upsetting - the atmosphere in the restaurant and bar was good, however pricing was rich

the bar and restaurant menus give lots of options for all budgets

the buffet bar was not extremely warm, and i couldn t get the tv sleep timer to work.

the restaurant was excellent and the bar was nice

the restaurant and bar were not very impressive and the wait staff was not attentive.

bar staff very friendly-allowed us to sample beers before our selection

the bar was a bit pricey

bar way overpriced for what was offered

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

going back in time it's very close to the cleveland clinic walking distance and they a shuttle bar and restaurant nice

staff from front desk to breakfast staff to bar staff, all were wonderful

the wedding venue stage and bar area

in bar was not the best buy ok if you could not venture out

the restaurant and bar wasn't open and they have great steaks and drinks

hotel employee in guest services & hotel employee at the bar are both very friendly & make everyone feel

the restaurant or bar was open, but that's just covid

i wish the bar was open on sunday

music in the bar was way too loud, made it difficult to even to hear anything at check in, and worse to eat

we got in late, but the bar and kitchen was still open so we could have dinner

the rooms are very well kept and i love the bar with stools in the rooms

he apparently didn't have a cash box to even open any part of the bar and no light snacks available

pool was closed and bar had no staff to open

we weren’t able to visit the bar as we arrived late but it looked to be well stocked and inviting

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

there is also a small bar downstairs that is open at night

nice bar and exceptional garden space

the bar options.

it had a very good breakfast buffet and the wine bar was excellent

i also like that there is a small bar that offered wine at a reasonable price

the little bar in the lobby is so cozy and a nice touch

not a very good reception area for checking in not separate from bar and dining

i'm sure it's due to covid, but the bar and restaurant area was not open

the hotel had a small bar with reasonably priced items

there is a bar in the lobby that has a light menu

the bar n pool closed

nice hotel with hottub and pool that's has rooms off of it with direct access the the pool and a bar with a variety of liquor, mixed drinks and wines to choose from and also serves

the bar in the lobby and also the food there; the buffet breakfast was outstanding

pool area

good easy to get to location easy on and off the highway lots of amenities bar in the lobby

bar being in the lobby and closing at 10pm on saturday night

love that there is a small bar right in the lobby so after a long day of traveling you don't have to leave the property

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something better

bar and food choices were wonderful, the rooms are well equipped and everything looked brand new