the rooms was spotless, the bar was a great bonus. food wonderful.

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake for her birthday

room was super clean, plenty of towels, quiet, breakfast was the best, the bar was everything just know you will be a very satisfied customer

the restaurant and bar were excellent

they have a free breakfast in the morning and a bar in the evening

breakfast bar attendant

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks available at the market

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was aggravating

the pool.

came for the kids to swim always too crowded

i loved the spacious rooms. the look for the place. the bar on property.

breakfast bar was above average

bar was never open during our visit, hot tub had no water with a closed sign, had to get front desk

the breakfast was so good and consistent

screaming in hallways , kids running around , people getting ice from ice

only complaint we had was the bar wasn t open during our stay and neither was the coffee bar the next morning

bar inside was one of the reasons we stayed at this hotel

it was inconvenient and felt odd to have to go to the bar just to get ice

coffee bar wasn t open

then i loved the restaurant and bar that was there also

a restaurant and/or bar would have been nice, especially since the weather was

the staff was great. i loved the snack bar they have available for people.

i used the facial bar of soap

and a great breakfast

the breakfast was fresh, hot, and had items other hotels did not

we went down to the bar to have a few drinks and the bartender was friendly and professional

was so friendly and the ladies in the bar were exceptional

there were no food options near the hotel other than the hotel bar and grille

ate in the bar restaurant at the hotel before the game and had one of the best chicken sandwich i ve had in

hotel bar doesnt open until 5:00.

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

bar and grill staff are very friendly, and we overall enjoyed the room and stay

staff from front desk to breakfast staff to bar staff, all were wonderful

the bar and grill has good food and a nice atmosphere

in bar was not the best buy ok if you could not venture out

it was very convenient that the was food and a bar on site

the buffet bar was not extremely warm, and i couldn t get the tv sleep timer to work.

of food and pop, i found that upsetting - the atmosphere in the restaurant and bar was good, however pricing was rich

the bar and restaurant menus give lots of options for all budgets

restaurant and bar are brightly lit and not cozy at all

bar way overpriced for what was offered

the restaurant and bar were not very impressive and the wait staff was not attentive.

bar staff very friendly-allowed us to sample beers before our selection

the restaurant was excellent and the bar was nice

the bar was a bit pricey

bar tenders friendly

attached bar is great

the hotel was very clean, bar and food was great.

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

bar and restaurant staff was very friendly and accommodating

also only one bottle of shampoo and one bar soap for occupancy of two people

hotel bar area was relaxing

location was perfect, right next to the popular 4th street and all the restaurants/bars we wanted to go to

the bar and other common areas had a luxury feel to them and everything was so nice and clean

the room was right above a loud bar that was open until 2 am

vault bar not open on sunday

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the amenities such as the roof top bar and downstairs restaurant were out of this world

food service in the bar area was excellent, as was the food

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

it was so clean the staff was very nice and the breakfast bar was very nice

cranky bar manager

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

rkers' downtown and josh was a great bartender and shared places we

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

only complaint would be that the mini bar had no options in it

our room was not ready, and we headed to the bar attached to the hotel

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time professional

the rooms are very well kept and i love the bar with stools in the rooms

i loved that there was a bar on site as well

that is had a bar and a pool

pool was closed and bar had no staff to open

we got in late, but the bar and kitchen was still open so we could have dinner

walking distance to all the restaurants and bars that we were going to that night amazing bar called chocolate bar on the lower level as well

rooms are fine -beds comfortable -full service bar and restaurant

bar and lounge on 2nd floor and the choc

was perfect for all the local restaurants and bars

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

special mention to lane harper, yunis binlunzo, kiyana wheat, lb in the restaurant bar and kathy who worked in the restaurant

male staff member at bar during dinner snack time was rude

and my wife and i loved that there was a bar downstairs

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

hotel employee in the bar was awesome

the bar menu for main course meals

was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular place for people who lived and worked in the area if you improve the dining

valet was great, bar and restaurant staff was great

location great bar restaurant great

with so many people, front desk and bar seemed to need more staffing

location and set up with the restaurant and bar were convenient

thin lady at bar was nasty and rude

very clean grounds, super nice staff, amazing view, comfortable beds. great bar & location!

nope had some drinks at the bar and that was also very nice

the restaurant and bar was closed aswell as the pool and no breakfast was served

the bar closed early

staff didn t know about bar hours

amazing gym, bar and breakfast!

location was perfect for us. we enjoyed the bar as well!

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

it had a very good breakfast buffet and the wine bar was excellent

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

this stay the bar lobby had been rearranged with what we sincerely hope is temporary furnishings

the mini bar look so interesting and romantic, even though i didn't use it

there is also a small bar downstairs that is open at night

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

having access to the pool, bar and pool table offers a very nice touch

i wish the bar would open earlier and add a menu

loved the cozy vibe from the fireplace in the bar lounge area and my bed was super comfy

not enough staff to take care of customers especially in the restaurant and bar areas.

clean. bar maid was so kind. food was good

it s nice having a bar area so you can have a drink knowing you re not driving home.

had to leave before breakfast, but the bar service saturday was great

parking

convenient; love 2 rooms for good price; great breakfast with omelet bar included

omelette bar was cool, however the fountains, and the bar and restaurant were the best parts besides

happy hour great breakfast bar with more than most

was nice clean and staff was really friendly and the bar was nice and breakfast was out of this

the bar tender was having to do it all and he was busy at the bar

breakfast bar is bland, tasteless and not worth the $12.99 hotel charges for it at all.

bar has great workers

tired, bland, tasteless breakfast bar is not worth the $12.99 hotel charges for it at all.

bar leaves much to be desired and is not even close to being worth the $12

location very near cle, the airport shuttle, nice breakfast and they opened the bar recently

the lobby bar was a bonus

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

not free or particularly good; bar minimal & not friendly

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the bar and the location

breakfast was excellent

barbra asked for a mention for the kitchen

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

the pool wasn't open but thats not the hotels fault!

the kitchenette was well equipped for a weekend staycation

i love the bar and the staff

everything was cool, the breakfast was wonderful!!

gym. bed was comfy.

room 'spa kit' was wonderful

the pool was nice and refreshing

is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

bar was pleasant in the evening

when business traveling, a hotel that offers a breakfast bar is necessary

location and free parking for our trip