very clean brand new great staff working there and bar is awesome

didnt like the bar area, very small

i also liked having a pool table & bar available in the lounge area

rooms and bar are positives !!

pool was awesome.! room was fantastic.!

no bar and no restaurant for breakfast and dinner

no pool no bar no breakfast

a little run down. bar and restaurant closed.

although they didn't come in the room to clean or make the beds while we were there, there is a bar and restaurant inside

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

the pool and hot tub

advertised a pool and hot tub, but when we got there they said it was closed

airport shuttle

nice staff, clean and comfortable. good shuttle

good shuttle service

not a very good reception area for checking in not separate from bar and dining

the little bar in the lobby is so cozy and a nice touch

no bar or restaurant

the hotel had a small bar with reasonably priced items

closeness to all the wonderful shopping, dining and bars

staff were very kind, the room was exactly what i was looking for and the bar was a nice

super clean and very friendly bar tender and entire staff friendly.

tv is a 32 bar was too bright.

welcoming staff, nice room, bar staff were wonderful. surprisingly the food was very good.

you only get 1 small bar of soap and you use in for the sink and shower

bar being in the lobby and closing at 10pm on saturday night

love that there is a small bar right in the lobby so after a long day of traveling you don't have to leave the property

good easy to get to location easy on and off the highway lots of amenities bar in the lobby

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something better

bar and food choices were wonderful, the rooms are well equipped and everything looked brand new

the bar n pool closed

nice hotel with hottub and pool that's has rooms off of it with direct access the the pool and a bar with a variety of liquor, mixed drinks and wines to choose from and also serves

there is a bar in the lobby that has a light menu

the bar in the lobby and also the food there; the buffet breakfast was outstanding

pool area

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

walikg distance to a nice local bar for

they have a restaurant and a bar on site with great food

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

there was lots of yelling kids at pool

i love the bar and the staff

hotel was quiet and it the indoor pool was great

they had patio furniture in the pool room

pool and spa were closed

they offer shuttle service,nice restaurant/bar,clean rooms,pool, excellent location,and friendly staff

when business traveling, a hotel that offers a breakfast bar is necessary

is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

bar was pleasant in the evening

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

nice pool and jacuzzi area

bar has great workers

bar leaves much to be desired and is not even close to being worth the $12

tired, bland, tasteless breakfast bar is not worth the $12.99 hotel charges for it at all.

location very near cle, the airport shuttle, nice breakfast and they opened the bar recently

breakfast bar is bland, tasteless and not worth the $12.99 hotel charges for it at all.

hotel had a bar and restaurant area which was very spacious and fun

i wish the bar was open on sunday

the restaurant or bar was open, but that's just covid

music in the bar was way too loud, made it difficult to even to hear anything at check in, and worse to eat

(i never know where to put the used bar of soap) and a nice sitting couch

a restaurant and/or bar would have been nice, especially since the weather was

i used the facial bar of soap

the staff was great. i loved the snack bar they have available for people.

the breakfast was fresh, hot, and had items other hotels did not

pool and location

the bar and restaurant downstairs was excellent

the normal rate was ok if the dining room and bar were open

very nice sports bar as well

was pleasantly surprised at the hopping bar downstairs

at least we had the bar & arcade to entertain us

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

location was perfect for us. we enjoyed the bar as well!

staff didn t know about bar hours

bar area would be great for a breakfast buffet in the morning

main desk - truly lacked personality and bar service and hours was very disappointing.

eakfast is not included in price of room)

in the morning in the lobby were sometimes lacking, the service in the 1833 restaurant and bar varies, and after multiple stays over the past year, there also appears to be some variability

the lobby, bar and restaurant are beautiful

we hung out and had dinner at the bar both nights and enjoyed our bartender, who was really sweet and friendly

as an older adult, i wish there had been a grab bar in the large walk in shower.

location great bar restaurant great

with so many people, front desk and bar seemed to need more staffing

was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular place for people who lived and worked in the area if you improve the dining

valet was great, bar and restaurant staff was great

we liked the burger & bar offer. it was worth it & everything was great

bar and lounge on 2nd floor and the choc

walking distance to all the restaurants and bars that we were going to that night amazing bar called chocolate bar on the lower level as well

rooms are fine -beds comfortable -full service bar and restaurant

was perfect for all the local restaurants and bars

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it s an amazing place to take beautiful pictures

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

and my wife and i loved that there was a bar downstairs

hotel employee in the bar was awesome

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

special mention to lane harper, yunis binlunzo, kiyana wheat, lb in the restaurant bar and kathy who worked in the restaurant

breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to rock/roll hall of fame

the bar and other common areas had a luxury feel to them and everything was so nice and clean

i wish the bar was open a little later;)

hotel bar area was relaxing

also only one bottle of shampoo and one bar soap for occupancy of two people

the hotel was very clean, bar and food was great.

attached bar is great

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

bar tenders friendly

bar and restaurant staff was very friendly and accommodating

beautiful hotel, we loved the bar area. nice and comfy seating area..

thin lady at bar was nasty and rude

location and set up with the restaurant and bar were convenient

nope had some drinks at the bar and that was also very nice

very clean grounds, super nice staff, amazing view, comfortable beds. great bar & location!

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time professional

our room was not ready, and we headed to the bar attached to the hotel

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

rkers' downtown and josh was a great bartender and shared places we

only complaint would be that the mini bar had no options in it

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the vault bar was the best bar i have ever been to

the amenities such as the roof top bar and downstairs restaurant were out of this world

the rood top bar is an experience and i loved

vault bar not open on sunday

hotel bar doesnt open until 5:00.

ate in the bar restaurant at the hotel before the game and had one of the best chicken sandwich i ve had in

there were no food options near the hotel other than the hotel bar and grille

we went down to the bar to have a few drinks and the bartender was friendly and professional

that it had a bar inside the building that served food'

cranky bar manager

food service in the bar area was excellent, as was the food

it was so clean the staff was very nice and the breakfast bar was very nice

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

was good the room was nice and loved the wet bar but the staff went above and beyond helping us and accommodating when my partner got in a

the bar and restaurant menus give lots of options for all budgets

called ahead to request a areaa for my room, they did that, the staff from hotel employee in the bar to the gentleman who was able to find me quickly a affordable taxi ride to airport, to the kind

it was very convenient that the was food and a bar on site

of food and pop, i found that upsetting - the atmosphere in the restaurant and bar was good, however pricing was rich

the restaurant was excellent and the bar was nice

bar way overpriced for what was offered

bar staff very friendly-allowed us to sample beers before our selection

the restaurant and bar were not very impressive and the wait staff was not attentive.

the bar was a bit pricey

pool was closed and bar had no staff to open

the rooms are very well kept and i love the bar with stools in the rooms

he apparently didn't have a cash box to even open any part of the bar and no light snacks available

that is had a bar and a pool

we got in late, but the bar and kitchen was still open so we could have dinner

bar and grill staff are very friendly, and we overall enjoyed the room and stay

the wedding venue stage and bar area

in bar was not the best buy ok if you could not venture out

staff from front desk to breakfast staff to bar staff, all were wonderful

could use a second eating room. bar is crowded and noisy

the bar options.

from the hotel desk clerks to the fabulous guy bar tending and the maids - all very nice

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

the bar was closed

there is also a small bar downstairs that is open at night