pool area is so relaxing and beautiful, big enough for several groups and we enjoyed food and drink

nice pool

marvelous swimming-pool

enjoyed it a lot, it is a beautiful quiet place (maybe too quite at the evening, a bar would be great for having a drink when there is nothing else to do (+) also there is a small bar at the main cenote, plus bathrooms, changing rooms, and life jackets (-)are a bit confusing with different meals at different locations and no bar staff at the pool area (-) swimming pool is nice, but there is no bar service (+)waiters at snack bar for breakfast and dinner cared. often got order wrong. (-) the bar at the pool closed, we went to the pool but no one even bother to ask if we would like

delicious dinner, breakfast, and room service

had a room with a private small swimming pool, it would have been even better if the water was a bit warmer, but that's all

we had 1/2 board and found dinner and breakfast very tasty

the location was amazing. loved the pool and the restaurant

self-service bar was great

refreshing pool with good size for relax

the place is fantastic, with nice pool and thr best room during our trip around yucatan province

the breakfast is delicious

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from the hustle and

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

lovely pool and grounds

staff attention, breakfast quality, qty and variety

the interior and all of its details, clean rooms, perfect outdoors and pool

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

the hotel has two pools and a restaurant open the all day, and a nice bar during night

the grounds were beautiful, and the spa was a real treat.

breakfast was of very poor quality, and definitely not enough

the pool is dirty and it's facilities are run down

the breakfast they give you is miserable and when they hand you the menu is ridicules expensive ,

the onsen/warm pool is absolutely lovely

the area wasn’t very nice. no restaurant as such. no bar at all ,only a vending machine.

there were no bar in the hotel neither by the pool

no bar no coffee shop etc.

lovely pool, small bar and evening snack items, safe, nice breakfast

the bar drinks were not good at all, breakfast very basic

the bar has no beers or wine

there is a small bar and you can get cold beer, wine or a margarita

lovely breakfast and the bar at reception was great for a few drinks in the evening.

staff, great recommendations for things to do and events happening in merida and a lovely bar area downstairs for a drink in the evening

hotel itself is really great, bar well equipped and the staff super friendly and knowledgeable

would have been nice if there was a bar on site - though there is as small drinks menu served out of the breakfast area in the

during breakfast and bar was outstanding excellent

snack bar by the pool doesn t have the best options, except for the guacamole that was delicious

there is a bar but no restaurant, however there are many excellent restaurants nearby

in bar had a different price than the menu in the room

good wifi, nice pool, big rooms, good shower and good location.

liked that a pool was available especially for the children.

the hotel has a decent swimming pool.

the location was central, they have swimming pool and the staff are friendly and helpful.

clean, quiet ,attractive pool/lobby

the hotel really is an oasis from the busy hustle of merida, the bar and great restaurant offer great cocktails and breakfast was fab

great staff and beautiful open sky tables inside with bar and restaurant

we had an early bus to catch at 7am and they prepared a breakfast to go for us without us asking, and before the official opening time of breakfast

woke up many nights to watch the stars by the pool

the installations, the swimming pool. the location,

went only last month in the middle of the covid pandemic so the bar was closed thus no “ambiance”

even tended bar for my wife and i

clean and modern with a neat entrance and bar downstairs

the beautiful swimming pool shown in the photos belongs to the neighbouring “sister” hotel but is available without

the free access to piedra de agua boutique hotel's pool is terrific especially during a heatwave and the extra 15% off for everything including

great design, soothing space, super pool area

the living room furniture and bar area could have been better arranged and better stocked

no mini bar no coffee maker no tub

great jazz bar serving food called bird across the road and it’s a nice short stroll to the

the bar staff were excellent and should be promoted to improve hotel customer service

sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up space instead of a table and chairs that could be useful

isn't special - and while the hotel staff is particularly nice and friendly, the bar staff doesn't really stand out

enjoyed the live music outside sat night in the bar next-door and the biciruta on sun morning

there is very little to dislike but a small bar for guests would be a good addition.

great location, charming hotel, lovely bar / restaurant area and kind staff

grab bar in the shower would be a nice addition to the room

service in the bar/bistro

raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the main entrance

needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant perfect

you going through the day, until you get back to have there 2 for 1 cocktail offer in the jaguar bar after a long hot day on the tourist trail

ors are old and not

the patio bar and restaurant area is beautiful with lovely views over the high hedges

the rooms all face the central courtyard which is a bar and music was playing loudly until almost midnight and kept us awake

hotel is nice, have a beautifull lobby, rooms are confortable and bar is good for a meeting.

a perfect location & a magnificent terrace & pool area. very friendly & helpful staff

it is bright, cool, and the restaurant, bar and pool are lovely

that most staff members were being trained - that explained some iffy service concerning the bar and housekeeping

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with excellent amenities e

the bar tender ir very amicable creative

we had a wonderful time on the rooftop pool, the staff were very attentive and the hotel was peaceful and secluded

we felt like they were unprepared for us in bar and restaurant

it was because there weren’t many guests at the time, but the bar closed a little too early, as we tried to have a night cap and were unable

mini bar prices not crazy if you don't fancy the trip to the shops

- we went to the bar on our first night but the bartender told us that ingredients were not available when we asked

there’s a beautiful terrace restaurant/bar overlooking the pool and we found it completely relaxing

in the structure there s a bar restaurant with a local offer both for price and food

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

wifi was a little slow.

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the bed

it has a bar and restaurant attached with lovely staff and good food

service from bar staff, where you get breakfast, is really slow. waiting takes forever.

location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very

the restaurant bar was also great and very attentive and friendly staff and tasty good value food and drinks

there is an independent restaurant/ bar attached which is quite good

did not have a restaurant on property. they did have a bar by the pool which opened at 200 pm.

staff was so hospitable, i loved the pool and bar area, and the breakfast was amazing

when the restaurant and the bar ill be ready it's going to be awesome!

the pool is warm and very clean and they have a small pool bar which we didnt get to experience (because we came during the lowest tourist season)

charm of the place, wonderful staff and nice touches like beers on arrival and complimentary bar in hall

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

which was very good

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

good bar service with cocktails

beautiful hotel. stunning pool.

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

we loved having a bit of time around the pool to read in the late afternoon

perfect set up. pool, rooms and breakfast area

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

the pool looked good but we didn't have time to try it out

we loved the pool and sun deck area

also be aware the pool area doesn't get much sun

cluded) needs improvement noisy bar wall to wall with the hotel until late hours of the night

the breakfast was poor and served in a rather dull bar area attached to the hotel.

room felt a bit stuffy and you could hear music from a downstairs bar until quite late at night

nice hotel, good breakfast, parking, wifi

there is good wifi everywhere in the hotel, and also in the park next to it

the prices at the hotel bar were definitely okay

dishes and fruit)

on the ground floor there's a bar with an honor system

hotel are: 1) the personal on the weekends are only half day 2) doesn t have a restaurant or a bar at the hotel, only they prepare a buffet breakfast with few options

u take drinks out of the fridge and tally in a notebook), and you enter

the reception staff, bar staff and valet all went above and beyond, and the welcome cocktail was very… welcome

bar on site

has a bar and good drinks

do wish the restaurant bar was open throughout the day

internet was a bit patchy and the bar and restaurant shut at 9pm (though this could be a covid related thing)

limited breakfast options if this is included in your price, unless you want to pay more

they made us a fruit breakfast to take out at 5

breakfast could have been better. too cold in communal areas - air con way too strong.

has plenty of space in the parking area

breakfast, it is not enough, so you have to order additional items.

an fyi - the pool isn't really a pool in the traditional sense - it's a plunge pool, which is really just used

location near the center and the possibility of free parking

came with friends and we all are happy with cleanliness, facilities, excellent location, spacious parking, smooth check-in and check-out

pool is small but there is so much to do outside that it didn't bother us that much in the end

werent told about hotel parking around the

there was loud music coming from a bar next door

they advertised a bar but it was closed for renovations

i liked the bar staff.

looks better on photos, american breakfast was some how cold!

the swimming pool is on the shadow from 4pm on, so not very useful with a checkin at

room was clean, spacious, and very comfortable, the pool was simply lovely, the bar and bar maid was

hotel bar near the pool was a good place to have a few drinks

lovely pool and bar area

the choice of drinks at the bar was a bit limited

rooms are a little bit old and they don't have a mini bar so you can put some things or cold your

t too loud but enough to prevent you from sleeping if you are sensible to noise)

saturday night, there was music from a nearby bar until late

the bar staff mixes excellent margaritas and reception staff is very helpful and charming

we really enjoyed using the pool and the attentive bar service

noise from bar next door

very cute bar with friendly staff in the other section

breakfast and bar was a little limited

turday), they played extremely loud, fast

no bar or restaurant although there are

at night, loud music from a nearby bar or nightclub played until after 01