liked to whole lay out of the room, the mini kitchen, the living room space with the balcony and the king size bed with the on suite washroom

bed is very comfortable, the kitchen is sufficient, bathroom is okay

kitchen has all you need to make your own meal

quiet, personnel very helpful and available 24/7, loved walking/running the trails, laundry facility available, ubc pool 5 min

expensive. damp air from laundry room.

location; proximity to second beach pool was great for kids.

very helpful cleaniness just on english bay gave early check in kept luggage f9r storage guidance for siteseeing mr jacobnidhan at fro tdesk was

would love to see a better set up for parents with 4 kids

good bed good services late check out (1:00pm)

clean room. they had coin laundry on premises.

staff is incredible - always happy to help, wonderful with kids, patient and kind

gym was very poor, just ok

location. on site brewery. spa - jacuzzi

spa - sauna

the wifi was not worth using.

the gym equipment wasn t all working, other than that - very happy with the hotel!

unfortunately the pool wasn t available at this time.

bonus to have a great swimming pool as it was very hot

spa bath was excellent and kitchen facilities were great

asked for an early check in and both rooms were ready when we got there

gym could have had more facilities, thought this included breakfast and did not

kitchen cutlery needed refreshing

and i appreciate that the hot breakfast option changed from day to day

we appreciated getting a late check out

the pool is next to the gym which is open from from 5am but the pool is only accesible at 10am-makes no

highly recommend if staying for a longer stay as there is a full kitchen if needed with young kids

friendly staff, on site restaurant, parking and laundry and shared kitchen were a bonus for a longer

good to have a laundry to sort out washing before a trip on a 18 day tour

convenient location. great gym. super friendly and helpful staff

as a family on a road trip style holiday and found the laundry facilities to be a huge benefit

distance to downtown, near many bus stops and water taxi, gym is perfect and u will not get hungry bec theres a 711 right across the

walk indoors to the pool/gym, maybe add some overhead coverage for those who like the gym outdoor entrance option

kids husband and myself)

thought for some reason breakfast was included with my staff

had to walk outside the hotel to get

had to walk outside the hotel to get there)

room service was slightly inconsistent with buttered toast one day and then not the next

on-site gym has everything you need, we did not use the pool

that we had a separate bedroom so that when the kids went to bed we could still watch tv great to have the kitchen

wifi outside the bedroom was not very good

pool area could have been nicer, but the kids loved it anyway!

no wifi on tvs, no deal for restaurant, expensive parking and not included

pool was great for older kids, there is not a real

central location helpful staff- allowed early check in.

of not having a buffet and giving a choice of one proper breakfast meal per person and up to 4 kids under 12 free with a single paying adult)

good service.they let us do late check out at no extra cost. very delicious breakfast

wifi worked well

wifi was rather slow sometimes not even connecting and maybe an upgrade to a smart tv would be

beds in one room and pullout sofa bed in the living room, it was perfect for 2 adults, 3 small kids

our family with kids had good time staying for 3 nights

moreover, the wifi disconnects several times

when traveling with kids, i always try to get a room with enough space for them to play with their toys and ideally a

the lady at check in was so kind and accommodating to my request of early check in (as my flight landed a bit early)

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

liked the view that we had and the fact that we were able to book the pool and hot tub for ourselves

flew in for a hockey game after a holiday and location was great was able to get an early check in and bed was very

lots of food options within block provided an alternative to room service, both restaurants for take out and an iga

the pool/ spa area is fabulous

almost everything. the location, service, staffs were great. room was very clean. bar was good.

us : 2 large bedrooms with very confortable beds, a spacious living room with a very well equiped kitchen and perfecting clean

good bar on site

slow breakfast because no buffet

everything was so clean and breakfast at capo and the spritz was delicious

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

even to include the channel listings

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

no amenities for the price paid. no gym

laundry app not user friendly so had to purchase a $10 card to the put money on

paper towels in the kitchen a more knowledgeable concierge

and spacious centrally located water bottles given everyday large fridge/freezer, lots of kitchen amenities perfect for a solo traveller or even a

full apartment with kitchen, lounge and a luggage storage room great location close to the city

the whole spa experience was amazing! definetly, would go again!

huge bath tub in the middle room and room service for breakfast! amazing staff.

and really nice staff; and that goes for everyone; concierge, front desk, restaurant, room service

room service from the in house restaurant was delicious

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

wanted to have adjoining bedrooms with the kids we were one floor apart

location was excellent. it was very clean. good restaurants. nice pool and gym.

ere were two of us and we wanted to make sure we could get things done at the

pool is a bar, can't swim afternoon weekends

spa bath

om jean georges market) while quite good is

used the chi spa as well during our stay which was unreal

great breakfast and dinner at the restaurant 'market'

gym can get a little to crowded.

gym is very good

the facilities included couldn't be faulted the swimming pool and gym were great

the wifi didn t work well in the gym.

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

it has a pool (in doors so loud), laundry, restaurant (kids eat free

had the time to use more facilities eg pool and breakfast

excellent pool and the staff accommodated my fussy preferences like pros.

and while quiet hours posted rooms on either side were very noisy with doors being slammed and kids being poorly controlled, sometimes the noise was such as to wake us very early in the

to tight beds for 2 kids and 2 adults

friendly staff, good gym, lots of little extras like chilled towels & cookies

gym

excellent location. reception and bar staff friendly and helpful.

it was easter weekend so lots of kids in the pool

location, cleanliness, good wifi.

great bar and restaurant

great view, incredibly comfy beds, late check out was great.

spa was good but small, the pool was outdoors, the sauna was small and its location was very tiny

the gentlemen taking care of you from arrival to departure set the bar really high for future hotel stays

the pool and hot tub were great and the area is easy to navigate with lots of great food around

had a beautiful view and comfy bed. plus we enjoyed the pool a d gym

pool, bar, food and location

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

comfortable bed and quality kitchen facilities

has washer and dryer and well equipped kitchen

the kitchen and washing/drying machines

comfortable room, great pool, friendly staff

room service breakfast was pretty good

were very disappointed that the hot tub was out of order as hot tub and room service were requirements for our hotel choice

the gym was outdated and small.

for its size, it offers a lot of services like a 24 hour bar/restaurant, gym

great staff also allowed us to use the pool and hot tub before checking in.

pool and hottub was fun for kids

we hugely appreciated the staff offering us both an early check in and a late check out

room with 2 queen beds was very spacious, very clean and well maintained

really useful guest laundry available free of charge which was great at that

location to airport, staff and shuttle!

pool, unique stylish bedrooms and proximity to sky train

and it looked like about a 15min walk to the casino

free shuttle, comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top

the pool and spa hub are great- hot and strong water on the roof top with the great view

a fantastic gym

pool was clean and fun for kids

pool was clean and fun for kids

the free wifi you promote hardly makes up for the lack of bellboy service

shuttle bus ignored us at international pu lip zone twice so had to move to domestic pickup

location close to public transport stops and groceries shops. guests laundry, fitness.

the price includes a delicious breakfast

the cheap laundry facilities, sauna & location

me for early check in & late check out, extended 1 hr

gym temp was hot with laundry dryers in the gym

room, a tad costly, but made up by the shuttle service to yvr that operates twice hourly all day and night

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

booked it specifically because it had a pool

airport shuttle was a wonderful service and it was on time

one bar staff at night who struggled and then was irritable when additional staff gave some support

breakfast was in addition to the cost. no real vegan offerings.

breakfast was very good and the staff were really friendly and helpful

wifi is reliable

great location. pity the spa pool was closed

didn t have breakfast, but the airport shuttle was very handy

nice staff, lovely room, good shuttle to and from airport

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

good hot breakfast. close to everything. underground parking.

kids running amok around lobby dirty windows in room (bird poo) room rate too high for an airport

several staff working and chatting in the breakfast room and they talked extremely loud without considering the hotel guests were there to