location was perfect and having direct access to the pool from the room was exceptional

and i think it advertise breakfast

hot tub wasn't working and they didn't have breakfast but not an issue

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

no breakfast served. very quite, no loud noises

i didn't have the included breakfast but the room was very clean and spacious

too small for 3 adults and 2 kids

parking was extra

breakfast not served till 8am no laundry facilities

kids loved the home baked chocolate muffins

we had a small kitchen in our room

we only stayed one night but liked the fact that it had kitchenette

tiny and outdated, kitchenette outdated, that and closet smelled moldy, noted mold in closet so didnt use

the surface of the pool deck is on the lower pool deck is-it is super hot and very hard (almost impossible) to walk on

liked that the pool was open and looked clean (though air temperature was too cool to get in)

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

location, property was beautiful, loved the salt water pool

let me have a late check out

the swimming pool was closed

breakfast and great location

pool was cold

the large room and great breakfast

free breakfast has more to offer than some other hotels right now (given the covid situation)

the fitness center did not meet expectations. was not able to use equipment safely.

the only thing negative that i would say would be maybe that the breakfast room was a little small

it was walking distance to downtown gatlinburg and there was an excellent free breakfast

were in an handicap room that did not have a tub so that made bath time harder with two younger kids but still had a great

it was clean, free coffee and lemonade. very good breakfast.

the staff are very friendly and breakfast was great too

location, best continental breakfast i've ever seen offered with both adults and children happy with large selection

breakfast was great. staff great. location perfect.

i love this place. close to the strip, small breakfast available, love the balcony on the river

breakfast was impressive for being continental

could have had orange juice for breakfast but it's ok

weren't to thrilled of the breakfast

didn't like that housekeeping didn't make the beds n that the indoor pool was not heated n it was freezing it also had alot of debris in the water from the rain

the breakfast was basic, yet glad it was offered

water in the pool was cold

location - right by the park entrance, the best breakfast place in the whole state, and the main strip

breakfast area could be bigger, very crowded, and didn't have many healthy choices for breakfast

the continental breakfast is great

were disappointed with the breakfast, we were expecting a hot breakfast not something to put in the microwave

we had the breakfast and it was just enough and a cute cabin setting

the pool and surrounding area is exceptionally well kept

spa tub and comfortable king sized bed

the spa tub and view

also, the pool was great

they accommodated an early check in.

needed fruit in the morning for kids

easy access from highway friendly and helpful staff good breakfast

downstairs to laundry facility, and that housekeeping was very limited

the breakfast was not all that appetizing. possibly due to covid. we

the balcony facing the ferris wheel and the cross up on the hill. the pools for my grand kids.

nice indoor pool

it wasnt clear if wifi was free or if you would be charged a fee.

the hot tub and fire pit were very relaxing, and our daughter loved the pool

the washer and dryer did not utilize the payrange app to electronically pay for laundry facilities

everything was great from room service and staff did a wonderful job will stay again

it was a clean, nicely remodeled room with enough of a variety of a continental breakfast.

breakfast was just ok.

only thing i could think of was their continental breakfast is not until 8:00 am and i had to be at a show by 7:30, but the gentleman working third

this is due to the fact that no kitchen exist

convenient and the spa tub was amazing

loved the location and the staff. breakfast was really good.

kids running up and down the hall all night long

the breakfast they have is really good and included with your stay, there is a restaurant direct across

the pool

full breakfast

if you are looking to work out the fitness center needed some work

juice machine in breakfast area was out of order

of the equipment in the fitness center didn't work

breakfast was delicious. no complaints.

wifi did not perform well and there was no mirror outside of the bathroom

pools and gym!

lazy river pool and gym were great

indoor pool, outdoor pool and lazy river, gas fireplaces outside, parrots, games for the kids

very helpful and friendly and the lazy river pool is the best we have enjoyed to date

indoor pool and small arcade was great for the kids

the housekeeping laundry room was across the hall from us, not sure if that had anything to do with the noise

the indoor pool is open 24 hrs

staff was amazing, the breakfast was delicious and the area was in a great location

breakfast was very good

didn’t realize at first they now charge a pet fee, (since our visit in december) but is 100% understandable

pool and jacuzzi were closed, but it was winter (cold weather), so, did not matter

i was taken back as one approached me as if a guest and just strolled down to take a dip in the pool

the location was great. the beds were really and the breakfast was really good.

lovely rooms with balconies and pool

jacuzzi and pool were close, but it was winter time so there no way we could get in with so cold weather

breakfast, really nice staff

pet friendly breakfast pool

no couch or sitting area, it had a full kitchen squeezed in it but with the darkness i was afraid there maybe be roaches

only queen size bed rooms if have pet

we were in room 104 and the laundry room was next door - noisy!

breakfast was not that great

good continental breakfast

stay here a lot and it is always a good place to stay, friendly staff, love the indoor pool and hot tub

the breakfast was great!

pool was clean but it was much smaller than i expected

ask for bath salts for spa tub

bed was comfortable and the spa was nice

there was a shower plus a spa tub

was nice inside the room . spa tub was very nice . really really loud though .

the stopper in the spa was small but it did stop the water

pool was kinda cloudy but it's a heated pool so it's excepted

jets in the spa didn't work right one of the covers on the plug in was broke off and the bathroom part was so

wasn’t very clean ants on nightstand cockroach ud83eudeb3 beside the bed floor in front of spa bath very dirty just standing on towel to dry off got the white towel very dirty just standing

i liked that they were able to accommodate me with an early check in

small pool

breakfast and hot tub

pools/ breakfast

we especially appreciated the shallow pool it gave us peace of mind with our small children and was a great bonus that it stayed open

we loved having access to a bar and restaurant, as well as everything outside like the hot tub, indoor pool, and fire pits

breakfast was good

room service did not service our room a couple days

the free pancake breakfast was great for the kids! paid only $5 for the buffet and free drinks!

the free laundry room is a nice surprise

love how the pool and hot tub is open 24 hrs

er had our do not disturb sign up and they called to verify we didnt want room service

pool was heated outside so that was great

the pool and hot tub were amazing

kids loved the pool and hot tub

free breakfast was a nice bonus

front desk staff spoke to my kids everytime we walked in

the pool wasn’t heated and was too cold for us and our children to get in and enjoy

the hot tub and pool were also very well maintained as per the gym

pool and hot tub were open

breakfast was great

nice indoor pool and outdoor hot tub

really good place to stay , pool was relaxing. friendly staff

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

the breakfast was amazing! my children and i loved the pool!

the pool was nice, walking distance to alot of stores.

the pool and comfy beds

it would be great if the indoor pool was heated. the water was freezing. ud83dude2c

breakfast bar options and lounge were great

i take my kids down and i come back to get the rest of our belongings and the housekeeping had already

virus restrictions prevented daily room service

clean-great location-really good starbucks and drinks at the nightly bar had some kick

loved the pool area and staff was amazing

very nice indoor pool with warm water

had too many kids in the hot tub couldn't relax wish they had a no kids in hot tub policy

the kids loved the pool area

hotel is walking distance to the strip, but it was a bit of a workout -especially for the kids

the heated pool and hot tub were clean and maintained (and open 24/7

pool and hot tub were great also

no real breakfast

did not eat breakfast here but was told of what was offered for snacks etc.

no breakfast

breakfast was awesome, and i had a lot of choices to choose from.

it’s located next to indoor pool and it was often very loud and crowded with young kids

breakfast buffet was wonderful, pool and hot tub great! staff had exceptional customer service.

location was great. kids loved the popcorn time by the fire pit.

it’s located next to indoor pool and it was often very loud and crowded with young kids

the room was spacious with a great view and the spa tub was very relaxing.

the 24hr access and early check in was great as

staff, location, and the kids loved the indoor pool.

how nice and friendly the staff were, the amenities of the pool and decent size room

laundry room is okay

pool has no privacy. everyone in line at the sky lift is watching you.

hospitality, location, and breakfast!

people smoking cigar at pool side

wonderful free breakfast and friendly staff

pool and excellent breakfast morning!!!

kids loved the indoor pool after the days fun activities

kids loved the indoor pool

the indoor pool was very clean our kids also enjoyed the hot tub

the kids loved the pool and everything

would have been nice if it had an outdoor pool.

we loved how close we are to the island and you really don't have to leave with all the shops, kids activities and restaurants

great location rooftop pool was awesome! rooms were clean and the shower was amazing!

kids loved the location

everything ud83dudc9c spa was awesome

it was everything. i loved it and the kids

the breakfast was great and location as well

this hotel had a laundry room that allowed us to clean our clothes

the pool and hot tub was very nice

our kids lived the indoor pool and fire pit

well equipped laundry room

fun pool area also

christmas decor and spa tub also activities

excellent breakfast

the breakfast was plentiful, delicious and surroundings tranquil

decorations and breakfast

have been nice to swim in their pool

water veiw from the room and pool wasn't busy

i also wish pool stayed open later than 10pm

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

last night we had know place to park would have been plenty if there wasn't so many empty trailers park

no gym and hot breakfast was same every day. a variety would have been nice.

the laundry facility had 2 washers and 2 dryers very reasonable on doing a load

easy access and great breakfast

breakfast, pool, staff.. love the couch in our room and balcony

the pool was a little small

the pool could’ve been warmer. not a real big concern though.

didn’t use the outdoor pool but it looked a little green which deterred us from trying to make time to use this amenity

do not have any ice machines on the floors and we were told we had to wait until 5:30 for the kitchen to open to get ice

i liked that the room was separated by a door from the living room and kitchen

spacious rooms and a small kitchen was great

the room was big and clean. the pool and spa were great. the staff is very kind and helpful.

continental breakfast was very good, they also let me take a late check out which was amazing

pool and spa were out

was able to early check in

the gym was pretty lame. i prefer free weights or dumbbells at a hotel gym.

very friendly, helpful staff. great bar and breakfast. clean, comfortable rooms.

no bathtub for kids in room

children enjoyed the pool while mom & dad enjoyed the restaurant & bar

pool is only 4ft deep & smaller than i expected, but still functional, and the water slide was a

also the laundry facilities came in handy after a heavy rain storm

of the 2 dryer wasn't working so that could have been a problem if more than one person was doing laundry at the same time

like people that were not staying at the pool may have been accessing it until late

scuits and gravy, scrambled eggs, waffles, cearl, mini muffin, sausage, juice) to the pools and hot tubs and peaceful nights when we first got there we were greeted with a smile, was

indoor and outdoor pools. the breakfast was very good

location, pool, size of our room!