the loose track randomly at the pool/ not a huge deal but they need more trash cans around or someone doing walk through

other guest smoking in the building, not having laundry equipment at the main resort building

laundry facilities were available at a fair cost

the arcade the bowling the food the bar were all spot on

i love that they are pet friendly and they have a dog park

breakfast was exceptional and beautifully layed out.

enjoyed our first spa experience with them, a couples massage

breakfast was excellent and the hospitality of the inn owners was top notch

the spa was excellent, i felt so great getting massage from their staff

super friendly and nice staff, amazing breakfast included in the price, with muffins fresh from the ovenud83eudd24 we loved absolutely

picky suggestions would be to add a light in the kitchenette area and more breakfast choices such as whole fruit, oatmeal, and bagels

loved the offered combination of a room with a couch, a mini kitchen, a free full breakfast and a balcony overlooking a rushing creek

we didn’t eat anything from the kitchen

the breakfast was great and the front desk staff were very helpful and kind.

loved the breakfast and the balcony overlooking the river

and the property with the pool and hot tubs plus firepit and rocking chairs make for a great relaxing stay

the pool was great, the hot tub was relaxing

the bar areas and the feel of the resort.

being close to dollywood and the pool

our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

towels, internet was poor quality, tv didn t work right, poor room service, pet fee was too

wifi could be better

the parking lot was full and couldn't find a parking place

returned 5 30 pm parts of jacuzzi on bathroom sink large amount towels piled next to jacuzzi no room service at 5 30 pm very noisy at

our room was nice and clean, free wifi, plenty of rocking chairs outside of each room to sit.

wifi signal very weak and could not connect in room.

views were amazing we loved the balcony and the spa tub

a suggestion - it would be better if you had an enclosure around your dumpster in the parking lot

it s on a timer and protected behind glass so if you have pets or small children ud83dude4bud83cudffb you don t have to worry about them so much

wife and i and our 2 kids stayed for 4 nights

the pool was clean and the gym was nice

have loved to do some of the spa treatments but the prices are to high

i did not purchase additional towels because i would have been charged so i ended up doing laundry on my vacation that i spent a lot of money on

easy parking and the main lobby offered free coffee/tea and treats throughout the day, along with laundry detergent if needed

we love that they have a nice gym with enough equipment

good breakfast, good location.

clean. super breakfast. lawn and property maintained daily.

i didn't look at the breakfast

pool was very clean

location- laundry carts on front of the window, room was not clean properly, no additional shampoo or

the indoor pool and slide

booked this place because of the indoor pool, my oldest son is a huge water lover so it was perfect

part of wood trim was missing on spa tub so edge was a little rough

spa bathtub in the king size suite takes over an hour to get it filled to even use it

room was nice but not very clean the spa tub was broke and that's the reason i booked the whole

every staff member from the front desk ; to breakfast staff and housing keeping greeted us and were friendly

breakfast, pool, staff.. love the couch in our room and balcony

great! very good breakfast

front desk was very helpful and nice anything u need they was there to help breakfast, was good pool was nice, at first hot tub was not working but they was on it

the pool was on the smaller side so it was difficult to swim at times with so many people.

very clean. it was an older motel but it was very clean. pool was clean beds were clean.

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

pool was dirty and too hot for the summer weather , don’t need a pool heater on in the summer

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

good water pressure, spa tub is big enough for 2 and worked great, a/c worked great

the spa tub is kind of hard to get in and out of, could really use some steps

the kids loved the spa tub and the fireplace

one even had a fireplace and spa tub, it felt very fancy and comfortable

the room was clean and quite large for a hotel room. the indoor pool was nice too!

we stayed in a spa tub room

wifi wasn t,t the best.

kids loved the pool

so we didnt get to use the pool/spa area

the rooms are good, and lots of room for the kids to move around

free wifi and parking and is just a cozy wonderful place

spa tub was nice

ich they may have had this, didn't think to

the spa tub and balcony was a plus.

con: you have access to a pool but it's a good ways off, driving wise, wasn't worth the trip

spa tub was a nice added bonus

comfortable unit with everything a traveler could require- washer/ dryer, kitchen, free parking, pool, lounge, cosy bedroom, fridge, microwave- i should have stayed here longer

just make sure the pool don't turn green

great kitchen set up

villa was super clean and comfortable had a kitchen laundry and jetted tub

conditioner from unit above us was leaking in to our kitchen foyer

river behind hotel, pool,

have been nice to swim in their pool

pool was

my kids loved the pool and the view to the river

liked everything about the place my room and everything the pool is amazing the staff was

didn’t have washing powder did laundry. was out of stock. had to make a trip to the store.

was supreme, pool was more for little kids but that didn't stop my 10 and 12 year olds

beds were amazing and the pool was amazing for the kids

my little one suggests an indoor pool

children enjoyed the pool while mom & dad enjoyed the restaurant & bar

kids

free breakfast was good. friendly staff. room was clean and comfortable.

spacious rooms and a small kitchen was great

pool is nice but small

breakfast was amazing and it had a million dollar view.

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

loved the breakfast and the evening reception

wonderful breakfast. love the made to order omlettes. wonderful staff. beautiful hotel.

only thing i noticed, and it’s not a big deal, is that like most embassy properties, they make breakfast to order

loved the rooftop outdoor seating and the breakfast area was lovely

my safe didn t work, the hot tub was so hot i couldn t get in it and there was leaves in the pool and they shut it down, this was the first time me and my wife was able to visit to see if it

the water park, comfortable bed,and nice size cabins.

the property is stunning and there is always a heated pool near by not including the indoor water park

nice but charging for indoor pool water park a bit much

everything!!! the water park was awesome!!!

if you want more for breakfast, hardees is a short walk away

hot tub and small kids pool also

the heated pool and hot tub were clean and maintained (and open 24/7

the kids loved the idea of having the pool 24/7 and donuts at all times

24/7 pool and hot tub was definitely a plus, plus

and the kids love the pool

the kids loved the pool and everything

was sandwiched between a go cart park and a goofy golf attraction

the swimming pool was a lot of too cold

me and my family really enjoyed our stay, and the kids liked the pool and jacuzzi

had vendin machines every floor had toddler area at pool housekeeping lady maria was just like the best lady ever she was so great wit kids n just made

the breakfast was amazing! my children and i loved the pool!

the kids loved the pool

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

pool was great gor the girls

then they put chairs and bikes in the handicapped parking so you could not park there

location, staff, room and parking were great!

i love the music, the fire, kids roasted marshmallows and made s'mores. the pool was beautiful!!

construction going on and room service not available. this was probably due to covid

free pancake breakfast at the restaurant across the street every morning for staying guests or an upgrade to the

nice private pool/bar area for guests on second floor

great location rooftop pool was awesome! rooms were clean and the shower was amazing!

the views were beautiful and our group of 4 adults and 4 kids all had a great time

the only thing was is there was nothing for kids that i saw

everything ud83dudc9c spa was awesome

the breakfast attendant was fantastic and kept everything stocked

appreciated the air hockey table and gym

the spa tub in my room was (almost) perfect for being 8

location was easily accesssible, parking was ok and there was a contenental breakfast as well as gym

the breakfast it was delicious and could eat all you want

just could hear kids running and screaming above us

kids loved the pool and hot tub

we didn't have time to use the indoor or outdoor pool, the gym, or jacuzzi, but they are always a welcome sight

front desk staff spoke to my kids everytime we walked in

breakfast was absolutely amazing the staff was so kind and the pool and the hot tub was amazing

the community room was great too it accommodated all our kids with stuff to do during attraction down

clean rooms. kids loved the bunk beds.

loved the room and the bunk beds way better then having two queen beds the kids love sleeping separately

clean, comfortable, friendly helpful staff bunk beds were a plus for kids

the bunk beds were awesome for the kids but there was no privacy for the adults

our room was right next to the stairs and the pool, and we had a great view!

location. view off the river. breakfast. clean. room was great. hot tub

don’t offer breakfast anymore. not even juice or coffee

near it was to the downtown area, the breakfast was amazing, and the staff help was breathtaking

of bathroom and cleanliness of room, a closet, iron, change for the laundry, you need to tidy up rooms everyday not every other

the pool and hot tub

loved the blackout blinds with photos of the young bears that visited the pool area

some guest use more than their parking space but that's not on the company.

the wifi was weak in our room so we didn't use it much.it wasn't a big deal.

i guess more parking

liked it the way it is, great place right across from hill billy golf :-)

staff ( man on golf cart) was very friendly, front desk woman were not real informative or friendly

i like to convience of the area. the breakfast bar was excellent. very friendly people.

no biggie though, because i bought a bar of soap from home

loved the fact it was an adults only facility, the grounds were beautiful as well

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

i was put on ground floor as i requested, but next to laundry room and their cart was in front of our door

i wish they had a laundry facility on-site, and maybe a little breakfast area or nook.

loved the location and the size of the room also the late check out 11 is great for a check out

love the location great view of the island and love the indoor pool my kids wanted to stay in it

pool to small

indoor pool was available and in working condition

the hot tub and pool were nice and the view of the mountains and private balcony.

the laundry room could use a couple of fans

great breakfast buffet also

my room was clean and so cozy with a fireplace, kitchenette and balcony overlooking a pretty creek

pool was well maintained

laundry was advertised at 1

if you drive and park in town you’ll pay about $20 to park whenever you can leave your

we brought our car in for rod run, was able to park trailer, car and truck at

pool, the amazing breakfast cooked fresh, plenty of space in the rooms & the receptionist was so

the whirlpool was a nice touch and was clean

perfect location, good breakfast, clean and, good pool.

it was great for the kids. ac worked wonderful. an the rooms where nice an clean

pool was closed

enjoy the nice rooms, the pools and that it has a nice bar with some food

the outdoor pool is large

the bar and restaurant.

than if i stayed at a drury inn at a great rate and great breakfast,kickback and great amenities, pool,hottub

an adult breakfast is almost $12, and kids are $6

bar and pool hours need to be posted.

bar and grill was good

the water park for the kids was so much fun

breakfast was amazing. the pool area was unbelievable and more

my kids loved the water area

breakfast good. room service daily

good parking, nice view, very good breakfast

the wifi was really spotty. i wished they changed up breakfast a little bit.

as a regular at planet fitness, i was disappointed by the gym equipment, but i can understand, since most customers avoid

the complimentary breakfast was standard but offered a good variety and was plentiful each morning

outdoor pool is closed for winter

told my kids the elevator may stop working

heated pool and hot tub plus the breakfast

only thing i didn't like was breakfast

had indoor pool, and hot tub, room was a good size!

i thought the indoor pool would be a little warmer but it was cold

the breakfast was exquisite

indoor and outdoor pool, small pond which provided another nice place to sit and enjoy the water

hunt, singing with santa, sliding down the large water slide and just hanging out at the pool, also the breakfast is wonderful we will defiantly stay again next year

staff is very friendly and helpful, very clean, pool area is great, breakfast is amazing

breakfast could be improved.

nothing really. would love an indoor pool for the cold months

very clean, room service every day, nice breakfast and pool, the best thing was the location

breakfast was great and the guy at the counter switched us to a room with river view and im so glad

we also loved the balcony over looking the river and the waterslide was a big hit with our kids