location & pool

this made it so easy to get to where we wanted to go for us as well as the kids

loved the hot breakfast, would love a meat with breakfast. but still, great.

breakfast area need to be more spacious. we felt congested.

great location and very clean—like the breakfast and the gym.

the bed was comfortable, the room and pool area were very clean

the pool its small and for children

the pool is exactly as it looks and the kids loved it

laundry facility not the best

rooms are little dated but cozy. laundry room dryers were all out of order.

no breakfast everything was great

restaurant and pool closed

pet fee is a bit high here

only negative was no breakfast

pool on our end #4 was either completed or mess cleaned up.

the breakfast was delicious and the bed was comfortable and the room was clean

the indoor/outdoor pool was a big hit with the kids

the pool was the kids favorite , loved the indoor /outdoor style of it

location was perfect! kids loved the pool. breakfast was very good.

rooms were clean and comfortable, the pool was awesome, everyone was so friendly, and the hotel is in a great location

adults only - quiet little property on the river,

bar was broke

also would be nice to be able to smoke on balconys since it is an adults only property

they keep the breakfast bar filled up and the staff that works over where you eat was very friendly

loved the fact it was an adults only facility, the grounds were beautiful as well

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

i was put on ground floor as i requested, but next to laundry room and their cart was in front of our door

i wish they had a laundry facility on-site, and maybe a little breakfast area or nook.

easy to check in & out . location is prefect . peaceful overlooking pool .

pool wasn’t open or hot tub

people using pool after 10pm and keeping us up till 2am with their screeching and laughing.

hot tub and pool were also very

the pool was and jacuzzi were clean and i liked the private

pool and hot tub open and clean

there was vending machines and guest laundry

balcony overlooking river, two comfy queen beds, strong hot shower, good breakfast selection

don’t offer breakfast anymore. not even juice or coffee

pool also looked clean and pretty

the smoking area is the pool area.

pool and excellent breakfast morning!!!

the bed, the rooms, the decor, the breakfast, the staff, the history, the parking, the views, the pool, the location

loved the location, the porch, the area by the pool, the breakfast, ( full delicious breakfast) the bed, (soft and comfy)

the pool's

if you drive and park in town you’ll pay about $20 to park whenever you can leave your

we brought our car in for rod run, was able to park trailer, car and truck at

pool area was large with its own bathroom

there was a laundry room

they have no laundry detergent. that was my only issue.

spa bath

it ws very clean and the gym was small but you can easily do a workout

not enough parking space

the parking,pool, jacuzzi and the beds where very

pool and spa were great too

they were better after we had room service come in on day four

friendly staff and nice pool area

on the river, outdoor fire pit and fireplace in room and hot tub and lots of outdoor space for kids and bridge over river

the kitchen sink needed some work.

gym equipment could be better, but we got plenty of exercise walking through town and hiking in the

laundry facilities good

breakfast was better than any restaurant

bed was comfortable and the spa was nice

there was a shower plus a spa tub

ask for bath salts for spa tub

spa tub is amazing

was a little bummed out that the spa that was listed did not work in the room

pool area was difficult to open the door. thought it was.closed.

stay here a lot and it is always a good place to stay, friendly staff, love the indoor pool and hot tub

staff, clean rooms, showers with great water pressure, clean and quiet property, two pools, free breakfast, pet friendly($25 extra a night for each pet), potty area for pets, just overall a good

staff was very friendly and had a very good breakfast

our kids couldn’t find anything to eat

no outdoor pool

at first, regretted not staying at the resort where we have a full kitchen, washer and dryer, and kids activities for the same price

the fire pit was neat, and kids loved the hot tub

no room service or housekeeping unless you requested it prior

i take my kids down and i come back to get the rest of our belongings and the housekeeping had already

the childrens menu on the room service was really good food and big portions

we ordered room service the first night and it showed up in a timely manner and was hot and cooked perfectly

my kids live for swimming so this was perfect for us

beds are comfy, view is amazing, hotel is beautiful, kids loved the pool area

front desk was accommodating as we had a tired toddler and they did what they could to get us an early check in

jacuzzi and pool were close, but it was winter time so there no way we could get in with so cold weather

i was taken back as one approached me as if a guest and just strolled down to take a dip in the pool

location, pool and hottub

the location was perfect. staff was amazing! and love the variety of the breakfast.

pool is clean

loved everything just wish i got gotten a spa tub bathroom. everything else was amazing.

they accommodated an early check in.

also, the pool was great

we loved the jet spa tub in our room, it was amazing

nothing to complain about. nice pool clean and well groomed.

always chose a hotel for its pool and fitness center

i was not able to take advantage of any of the lobby amenities, like the store, bar area or breakfast

and i know places are short staffed but i we didn t care for the laundry service

always chose a hotel for its pool and fitness center

we stayed during a snowstorm and the manager tony had to pull a double shift and work the bar and take orders saturday night

grab and go breakfast every morning and free parking is a bonus

convenient and the spa tub was amazing

i wish we could have used the spa tub but we wanted to extend because of how great it was so we had to sacrifice lol

breakfast was just ok.

breakfast was awesome

the outside felt dirty. the fireplace did not work and the laundry facilities were out of order.

when we went back with our concerns, they moved us to a dark, awful room next to the laundry room

good breakfast, and liked laundry facility

bathroom kitchen area missing stove

price was good (tho they charge extra service fee, parking fee and pet fee) , creek running thru and green area behind hotel were special features that made up for

perfect location, excellent breakfast and big rooms

breakfast area could be bigger, very crowded, and didn't have many healthy choices for breakfast

the breakfast was good

were disappointed with the breakfast, we were expecting a hot breakfast not something to put in the microwave

the breakfast was great but area to sit in is a bit small

pool is a good asset for families, it is so nice to be able to see your kids and lounge in a chair or go soak in the hot tub

had too many kids in the hot tub couldn't relax wish they had a no kids in hot tub policy

stayed in a poolside room and the pool was literally 10 feet from us

the indoor pool, and hot tub were a great was to relax after shopping

great pool for the kids

more lighting in the pool

for church kids they have no respect for anyone or anything

the pool was clean and it is heated

we were also very happy with the hotels location, and the staff was very helpful with an early check in for us

loved the location and the staff. breakfast was really good.

little breakfast sandwich’s where good at breakfast good cleaning service (stayed 3 nights) always came

i love this place. close to the strip, small breakfast available, love the balcony on the river

breakfast area could have been larger.

the breakfast was exceptional

breakfast could use some hot food

wifi but they did have direct tv so the kids still had numerous things to watch

great to have bunks for our kids

what else can i say, i visited with my wife, 3 kids (ages 16, 14 and 12) and my 2 in-laws in their 60s and it worked for everyone

clean rooms. kids loved the bunk beds.

the community room was great too it accommodated all our kids with stuff to do during attraction down

weren't too impressed with the breakfast that the hotel offered

breakfast was delicious even though it was a grab and go

the breakfast was basic, yet glad it was offered

good breakfast

how friendly everyone was at check-in. how clean the room was and the pool was nice too..

it was walking distance to downtown gatlinburg and there was an excellent free breakfast

fitness center is too small compare the size of the hotel

location was fantastic and the cookies was a nice treat for my kids

there will be some renovation in january 2019 to the lobby and breakfast area with some additional food choices being made available as i was told by an email

the breakfast was a little sparse!!

the 24hr access and early check in was great as

the indoor pool is wonderful especially if you have kids

the kids running around ate at night and screaming and dogs barking late at night was disruptive but

loved the room, so spacious and romantic

easy access to the strip. easy checkin/check out. love the indoor pool and hot tub.

the room was nice. the pool was inside and the gym was nice.

it didn’t have an outside pool.

nice indoor pool and outdoor hot tub

no outdoor pool.

great location, friendly staff, nice amenities (gym, hot tub, etc).

loved the pool

the bar was a very chill place to hangout

liked the pool, the fact that we saw bears and the staff were professional in keeping us safe and allowing us

friendly staff, the pool was also a good size.

not enough help at the bar friday night-jade is a

free breakfast has more to offer than some other hotels right now (given the covid situation)

the room was clean it was everything i wanted i took advantage of the hot breakfast it saved me a lot of money going to the expensive

the pool was extremely cold.

the pool was dirty 

good breakfast

let me have a late check out

always clean, exceptional room service

what i didn't like was that i had to pay for the pool separately

at restaurants, bar

got us was we didn t know when we got there we had to purchase waterpark bracelets seperate from the booking when it was never stated in anything that we had too

kitchen and the view could ve been a little bit better

it was a nice stay, kids enjoyed the pool, there are activities across the street, `the track` ago cart park and kids area, and some

can't say much, but maybe that the wifi was hard to connect to and was slow, it is an older hotel but they are doing renovations on it

wifi didn t work at all, the beds were super uncomfortable, we kept getting bit by what looks

no room service had to ask for the stuff we needed

also there is a $20 nonrefundable per pet fee they don't have listed with booking, it has a 15lb animal limit

the potato wedges from the bar and grill were a big hit

the arcade the bowling the food the bar were all spot on

there is a nice laundry facility but it is located in a different building, you’ll have to ask the front desk for

everything. the pool, lazy river, restaurant on site, the big rooms!

live music was great. nice pool and grandson loved the arcade.

loved the breakfast and the balcony overlooking the river

loved the kitchenette

picky suggestions would be to add a light in the kitchenette area and more breakfast choices such as whole fruit, oatmeal, and bagels

good location, great hot breakfast, clean pool, and nice balcony and view of water and ducks, geese, etc

office and pool are a ways from the rooms!!

view awesome room awesome location king spa bed with jacuzzi fireplace and private balcony right off the strip behind

kids loved the creek

the staff keeps every very clean. the views are wonderful. parking was easy. good breakfast.

it s on a timer and protected behind glass so if you have pets or small children ud83dude4bud83cudffb you don t have to worry about them so much

the room was spotless, the bathroom spotless, the spa was awesome, how the staff accommodated us was above and beyond my expectation, cody a week

the breakfast was pretty good

rooms clean. easy to park. breakfast ty

clean. super breakfast. lawn and property maintained daily.

my room was pool side which was a plus for my son

great deal great location free breakfast

other minor complaint was only one laundry per building

room was clean- staff was very friendly - breakfast was great as well

staff was friendly, nice comfortable king bed and the parking lot was great for people traveling with a truck and trailer

it was easy to find, and clean with restaurants close by, onsite laundry, and friendly staff.

laundry facilities in a different building

on the second day the water slide wasn't working and kids couldn't enjoy that part of the indoor pool, but they did enjoy it the first day

our room had a spa tub but it was missing covers on the jet holes so didn’t feel comfortable using it

was disappointed the end side pool was closed the whole time we were there

room was nice but not very clean the spa tub was broke and that's the reason i booked the whole

the little ones love the indoor pool

however, we sit at the kitchen table instead, which worked out okay

was very clean, everything was perfect here and we can’t wait to go back and try the on site spa next time

the spa was fabulous and the ladies did a fantastic job

kitchen was fully equipped whether a novice or chef ready for your creations

great location, cozy and well furnished — we even did a load of laundry during our stay — and beautiful views

the rooms are very nice . and i loved using the outside pool

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

the spa tub was relaxing after a long day

very clean. it was an older motel but it was very clean. pool was clean beds were clean.

we stayed in a spa tub room

the kids loved the spa tub and the fireplace

close to attractions. loved the outdoor pool.

location of the tv did not allow for easy viewing while in the spa tub, would have liked for the tv to be on an adjustable mount, and would have liked to have

bed was comfortable and the spa tub was relaxing

they offered free breakfast was which was also very good

so we didnt get to use the pool/spa area

i couldn t connected wifi

in a separate part of the hotel from the pool

loved how close it was to things my kids enjoyed

i was also disappointed that the pool wasn't on site

i wished that it would have had a pool

is just behind a go cart track and mini golf

con: you have access to a pool but it's a good ways off, driving wise, wasn't worth the trip

the spa tub and balcony was a plus.