very poor wifi and i would like if there were tvs in the rooms

price a bit steep for what the cabin offers but i guess the golf course also needs to be

wifi is not good and there is no wifi in the cabins

wifi and the facilities worked very

a superb spa and activities por kids

my room was quite far uphill from the restaurant and swimming pool

not for older people, they didn t offer any entertainment during rain except for the bar and restaurant

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

a common issue with people using iphone which i believe seems strange because it worked at the pool

the wifi was intermittent which was tricky for us as we were travelling and needed information

very kind and friendly staff, large pool (if it is open), flexible check-in

place, unfortunately this day in age wifi is very important

pet friendly, but if you dont want your dog to interact with other dogs, don't bring it

the swimming pool and the hot tube

and they only entirely uncovered to pool for one single day during our stay

took 15 min to arrive, trickling shower, cold dark rooms, burnt cigarette hole in the sofa, stale breakfast,

room, hot tub not working and dirty, breakfast horrible, sending money by bank transfer extremely

cleanness, the gym is well equipped

- same criticism for the bar of the restaurant

very nice garden and good play area for small kids < 5 years.

i would have rated the stay exceptional except for the restaurant and pool service

wifi was not good enough and they forgot to include a hairdryer

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very

hotel is esay to reach by car and it has plenty of parking space

nice garden, pet friendly, private parking - ok

inside and out, and the view is something out of this world, you can watch the sunset from the pool area

water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes

until wednesday (less busy days in the week) and thus the hotel was practically empty, we had the pool for

nice staff, awesome breakfast, great spa facilities and personnel

the wifi in the room was useless

great golf course, our caddy diego was the best

no mini golf no bicycle noise (music electronic) at 5:30 am. impossible to sleep.

the pool is also very cold

there was plenty of parking

the process to get the pool towels was a overcomplicated, they could probably make it simpler.

perhaps cause we were sat at the pool level on the ground floor and despite we were keen to tip the waiter

asked for room service and it never came

the view, the pool area, and the spacious room.

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

wifi was very spotty, with inconsistent reception in our

pool area and friendly personal

the wifi drops every few minutes

the pool and the restaurant, both were amazing!

wifi is very spotty so we had to move around to work.

facilities, pool, etx

the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was

we also enjoyed couples massages and the terrace pool

pool is very small

flexibility on dates changing, the spa is not at the hotel the bed are not that

beautiful rooftop bar with a nice pool with a view

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

pool towels seemed to be provided to guests who insisted but not readily available

the rooms are very cozy and the view from the pool is amazing!

as adults we wanted to enjoy that beautiful place and the good music from the bar a little more

beautiful views and the pool was great for a family with children

staff, design, attention to details, adults only, food and beverage quality etc etc etc

slow: it took over forty minutes to get breakfast served and over 50 to get the car frim valet parking

all spa products in the bathrooms, which i like because they are high quality and this is better for

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the

are no spa services on-site

the wifi connection in the room was not great.

wifi not available in the rooms. got charged for breaking a tap that was already broken.

loud noise from parties, the wifi never worked

the sheets were only ok, the toilet paper was cheap, there s no wifi in the rooms, the hot water was

wifi in the room, which was a shame as there was a lovely table to work at

wifi strength was weak in the furthest extremes of the room and there are quite a few stairs in the

wifi is poor af

you have the bare essentials: bed, wifi, bathroom and cable tv

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

was constantly a strong smell of smoke, most probably from the chimney of the wood oven of the kitchen that was

having parking lot is a incredible pro, it is missing a valet parking assistance

com it looks like the breakfast is a big part of the hotel, but when we went down for breakfast they informed

jungle atmosphere, comfortable room, clean and there are a parking lot

clean comfortable beds, very good breakfast

spa service next door a bit pricey but nice amenity

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and

a lovely view, nice pool area, good restaurant and service.

the hotel had a wonderful restaurant and spa as well

lovely pool with lounge chairs to unwind from the day

pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

the layout. the garden . the pool. comfortable bed.

have a nice good looking pool but we didn't use it

no wifi at room

the spa is excellent and also the view from the rooms

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

noisy bedroom, no wifi, uncomfortable bed

the spa service was amazing

water in the pool was a bit cooler than i had hoped, but manageable and enjoyable.

the kids enjoyed the swimming pool and the food was good quality