no food by pool

that bar is only open on weekends ud83dude2c

2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

beautiful view, nice pool, friendly staff, hotel is gorgeous

it needs some upgrades and the bar and food were mediocre

pool needs to be refurbished, many opportunities

because we were only staying overnight we had not time to try out all the facilities but the pool looked

clean, new amenities, good wifi.

no cups or pans to utilize kitchenette

it has a security camera watching the parking lot, so pretty secure

comfortable bed, large room. free breakfast and parking. great cost benefit.

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was

and the breakfast was very delicious

great breakfast

breakfast was good and enough. excellent location. affordable price.

pool and staff

pool size are little bit small.

the location, tranquility, fireplace in the room.

water at the pool was cold

room service from the restaurant

think the gym could be in better conditions the yoga balls were deflated and i expected to have free

big bathroom and good wifi connection

the buffet breakfast was very good

the restaurant was great, very good buffet options for breakfast.

free and safe parking

room service is overpriced but i found especially annoying the

the room setting,, the swimming pool and the space.

wifi was very low speed breakfast was good

it is an indoor swimming pool and we were woken up by the kids that started swimming and having fun while being

playing on his phone and then he refused to help us to add credit to the room for the breakfast room service

we didn't try the breakfast.

swimming pool

the wifi is terrible!!!

i enjoyed the swimming pool

as i travel very often, gym has to be in good shape and it was a good one

floor, and if you are not traveling by car, you need to walk up a bit, take an elevator from the parking lot

electricity went out for a few hours (no wifi, no lighting, no ac), and some problem with ac remote controller

tv didn't work and wouldn't connect to the wifi for the smart features, i reported this and they didn't do

only thing that was odd was the entrance, it was thru the parking garage, then had to take an elevator

the entrance by the parking lot was a little awkward. no hand towel in the bathroom.

pool and gym are very small, the breakfast is also small and there s very few staff and they re pretty

the pool was great ! the scenary and the food choice were excellent

pool is indoors and has jacuzzi which is great for rainy days

pool always crowded with kids

work room thermostat didnt work properly bed was extremely lumpy extremely noisy (guests fault) room service

location breafast was good nice pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location, good parking lot, nice pool, great atmosphere

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

didn t like that during the weekdays they don t clean the pool

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location

the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

wifi wasn't working at all

wifi didn t work

this hotel is good value for money. it has free wifi.

location, staff, breakfast, amazing valley view

the breakfast is ok i say they re missing the pancakes and or waffles for the kids

just the parking, that was a little confusing to get there

well located and comfortable. gym is neat and the breakfast offers variety of options.

staff, facilities, location, and complementary breakfast were all fantastic

room too cold for me. no way to control temperature. wifi very poor.

wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i

the wifi was very good when working (90% of my time there in 3

parking availability

pool

were not wifi - respect for the price of the booking- there is not room service

parking lot was full at night but they told us where to park

the wifi connection is pretty bad. if you come to work, stay in a other place. it s awful.

the staff and the room service

didn t include my kids on the breakfast, i had to pay the problem is that i even verified with booking

i like everything s except the wifi is really poor

above ground and underground parking with valet service if you like

with 5 children it s almost impossible to find a hotel that will be kind with kids

hotel felt worn my room had view to a multiple level parking lot it was noisy (restaurat extractors) the stars

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

also, they were building the new parking lot all night outside our window, we didn't manage to get any

wifi could have been better

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

the breakfast was much better than a typical continental breakfast; freshly made eggs dishes in a

big rooms, great breakfast.

the attached restaurant was the best part, the included breakfast was delicious and the best

there was a gym, excellent kitchen in my suite and free bottled water

free parking fab bed and bedding

the parking lot is small and hard to park in and good luck getting a good spot outside of the building,

parking, big trucks are hard to get them inside parking garage.

location is very good. decent sized room. has parking.

the parking in the building is a real torture, you need a lot of skills performing hard manouvers if

view, cool zone, but bad wifi, a good point is that include breakfast, it's not a big deal but it's great when

zone , so it is very busy and not that clean, there is also homeless living outside at nights wifi is not stable

wifi

- dirty,dirty,dirty - no hot water - no t.v. , no wifi stay away!