very friendly staff, quiet room, good wifi, good dinner for non-mexican eater like me.

fuentes del valle breakfast was excellent , good food,, and great service, good price too

only recommendation, not complaint would it be to match breakfast menu to other holiday inn express hotels, my daugther was expecting for bacon over hot

the free breakfast was ok, there wasnt much variety

bed, love the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

parking lot, not as clean as should be, room service don't answer call i had to order food from

were not wifi - respect for the price of the booking- there is not room service

great room, great view. nice staff! great breakfast also

well you can add just for the complementary breakfast at least eggs and beans.

parking lot was full at night but they told us where to park

if you stay the 8th and 9th floor have their own breakfast bar it awesome

i love the indoor pool area

the food was delicious in the restaurant and room service. the bed was very comfortable.

room service took forever

pool and gym are very small, the breakfast is also small and there s very few staff and they re pretty

i enjoyed the swimming pool

as i travel very often, gym has to be in good shape and it was a good one

swimming pool

wifi service should be free

pool was not in the very best shape, you can note dirt on the edges

gym was smelly and no water into the water despenser for both days

private parking

big bathroom and good wifi connection

location, cleanliness, gym, bedding, breakfast

rooms are very clean and comfortable, also breakfast buffet was really good, so many variety of food for a cheap price

best to use the pool on any day, but sunday when it is packed with families and children

pool size are little bit small.

pool was too cold

pool and staff

water at the pool was cold

wifi connection

pool got loud from all the kids

valet parking

bar person struggled to keep up serving our group and another group and it took at least 20 minutes

pool area and bar are closed, but is not the hotel fault, is the coronavirus status

staurat extractors) the stars rating didn't match the quality breakfast

noise from multi-level parking lot just outside my window. ask for another side rooms.

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

hotel felt worn my room had view to a multiple level parking lot it was noisy

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful