clean, new amenities, good wifi.

no cups or pans to utilize kitchenette

it has a security camera watching the parking lot, so pretty secure

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

food was good but pricy, the poolside bar offered met nachos at 20 usd for a less than special plate of cheese

the views, the pool, the spa.. the restaurant , the distribution of the property

the pool was dirty

we were in the lower level next to the swimming pool and we could hear people passing and taking as well as

because we were only staying overnight we had not time to try out all the facilities but the pool looked

it needs some upgrades and the bar and food were mediocre

pool needs to be refurbished, many opportunities

$350 charge for pet too high

clean room, excellent breakfast, courteous staff!! checkout till 1:30 pm, can't beat that!!

of covid, breakfast is now served via room service

nothing around, laundry closes on the weekend

free airport shuttle and breakfast

shuttle to the airport was great

food for breakfast was varied and delicious

i requested a shuttle from the airport to the hotel and they were there within minutes

the shuttle service was reliable to and from the airport

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and

that they don't need a credit card, parking, breakfast included, staff service.

looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was

location, good parking lot, nice pool, great atmosphere

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

water in the pool was freezing

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location breafast was good nice pool

the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

this hotel is good value for money. it has free wifi.

wifi wasn't working at all

wifi didn t work

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location

is now enhanced security while taking the elevators before that, you could access rooms from parking garage

-wifi was spotty but sufficient for working (not for video calls) -photo showed room with view when

everything except the wifi and the hairdryer

wifi was good

the entrance by the parking lot was a little awkward. no hand towel in the bathroom.

room too cold for me. no way to control temperature. wifi very poor.

wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i

the wifi was very good when working (90% of my time there in 3

zone , so it is very busy and not that clean, there is also homeless living outside at nights wifi is not stable

noise from multi-level parking lot just outside my window. ask for another side rooms.

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

wifi could have been better

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

comfortable, clean room, easy parking, good staff.

wifi in the room did not work

wifi is a disaster in the garden area

room service

i could hear clearly the noises from the kids playing in the pool until almost midnight

wifi

- dirty,dirty,dirty - no hot water - no t.v. , no wifi stay away!