good taste, too small portions and too expensive the water anywhere is too hot, swimming pool or in the shower they need to remain the people that it is a family place some couples were

pool, the food is fair per price, the green areas were clean and well kept but the conditioner air

swimming pool

water to shower and at the pool

bottles till the next morning for staff to clean up even though a sign prohibits bottles at the pool site

didn t stay for breakfast this time as early flight , but highly recommended

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

friendly staff, great location and wifi service.

place to stay, wish to had more time to enjoy the swimming pool or restaurant

the pool heater was not available, and most of the time the shuttle driver was not available

pool was very small

the wifi never worked, so, if you have the great need to use it

pool

food excellent and attention, only wifi was not that good

no room service

the warm pool

the bed was comfortable. the bar staff were helpful.

pool was great, water was warm

large room and better breakfast

hotel was nice and clean. breakfast was amazing.

large and tasty breakfast, spacious and clean rooms, friendly staff, great hotel complex

breakfast was ok. decorations are very good.

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

there's no good parking entrance road sign

the staff was helpful and the parking was huge

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

great bed, big tv, secure parking lot, and friendly staff

the pool area is nice but the pool itself wasn t very clean

we loved having the pool each day

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool is small but perfect for cooling off in the afternoon

the pool area is really nice too

also the wifi was iffy

beds are stiff, short and not so comfortable. barely any wifi in room 107.

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

also the wifi didn t work at times

very cute patio and design good wifi outside the room very nice & friendly staff

was fantastic owner could not have been more helpful loved the breakfast and even invited 2 friends on the last

wifi was really bad.

the decoration and spaces on this hotel, are unique

the hotel has a lot of beautiful spaces to hang out and have breakfast at

never got wifi to really work

the free breakfast was a nice addition

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express how much i enjoyed staying there

breakfast each morning was good

breakfast with fruit, main course, fresh orange juice and excellent fresh coffee

breakfast was good

hotel, pool, room & location

our room was big and cleaned spotless every day, and the breakfast ala carte was just right

great breakfast. friendly staff. great location.

great staff - even the ability to order spa services on demand!

the breakfast was exceptional and the use of the pool and hot tub was the icing on the cake

breakfast was not included, but available as a separate charge

food was so delicious and the waitress (yvonne) so engaging, we ended up eating breakfast there everyday

the breakfast was excellent

had breakfast, my daughter and i ordered chilaquiles, she had queretaro style and i had green sauce

breakfast is very good, specially listening live

the only real complaint i have is that the wifi was intermittent and unreliable.

perfect location, very comfortable, good wifi, good restaurant, very helpful stuff.

wifi did not allow us to

it was very quiet & had a restaurant down below with room service!

also #202 gets you pretty fast room service

the header of this property read “and spa” the spa was underwhelming

website indicated restaurant bar and spa and none of these existed

it was very clean and they were really accommodating with late check out

i guess we were there off season, restaurant, bar and spa were closed

roof top bar in the evening is really nice!

regarding the parking i had to leave my car in the street because they only had space for a very small vehicle

location was good, had parking for us

wifi was poor

and clean roam, the staff was very kind and they even turn on the jacuzzis for us in the sky bar

and we hugely enjoyed the roof top swimming pool

the breakfast and the service were excellent

the gym equipment is poor

nice gym too

there was hardly anybody in the pool are, and the bar wasn't open, so i think that's why restrooms weren't clean

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

breakfast is brought to your room so you can eat in your room or on the patio outside your room

loved the breakfast and the sitting area outside our room, tierra

maybe a larger cup of coffee for breakfast

location in the historic centre (minutes walk from the main plazas), delicious breakfast, comfy room, super clean, friendly staff

the simple european breakfast was very nice

the hotel itself is beautiful and charming and very comfortable and the free breakfast on the rooftop restaurant was so convenient and delicious

lovely people. great breakfast. great location.

the breakfast was superb

wifi was a bit spotty and unreliable

location, room, staff, terrace restaurant, good free breakfast

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

helpful staff, good breakfast, hot shower, location is excellent

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

hey didn’t offer a breakfast

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

breakfast was amazing and started at 7 am which is early for mexico

i could stay comfortable and have nice breakfast

hotel, beautiful room, amazing beds, great staff, excellent breakfast

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

design is beautiful, right in the city center, liked the facilities incl a huge rooftop terrace, gym, and spa, patio, cafe, bar, etc

1 night, but the location was excellent as we were able to walk to a restaurant for lunch and breakfast the following morning

beautiful property and great room. excellent breakfast

the concierge was kind enough to give us free breakfast even though it's offered only on weekends, something that is largely misunderstood due to

the pool could be a bit better and have more temp control

the breakfast was great. the location made it easy to access shops and restaurants.

the pool, while small, has loungers where you can sun

lack of windows in the room, no hotel parking. no breakfast at the hotel.

it would be nice to have the pool open 24

clean, modern, 1 bedroom, very comfortable king bed, good breakfast with yogurt, granola, fresh fruit, coffee, orange juice, muffins, and quesadilla

i had breakfast nearby. they have just a coffee area.

we didn’t get to eat breakfast unfortunately

impecable, facilities are neat, location is close to plaza de armas (good restaurants there), and breakfast at the hotel

the breakfast was delicious

now i know that there is an extension of the hotel around the corner with a swimming pool

and my breakfast was delicious

restaurant or in room service

didn t get room service

swimming pool, amazing breakfast, great service

place, beautifully designed, very quiet and comfortable, clean, good breakfast, lovelly little pool in the

amazing building, beautiful pool and library, very clean and well kept

pool area is nice

matter where you look, either inside your room or at the bar next to the pool, wonderful design and materials will surround you at tá

the pool/jacuzzi is warm and relaxing, not crowded

great location, spacious room, the pool was lovely at the end of a hot day.

lovely pool and outdoor space and amazing friendly and attentive staff