the pool was not available for guests as there was a private party taking place that evening

rooms are big and have air- conditioning the hotel has parking zone

underground parking lot

parking was amazing

the receptionist told us it was the pool heater

covered parking was dark and without direct access to the hotel.

the pool heater was not available, and most of the time the shuttle driver was not available

clean and spacious room. good buffet breakfast. free parking.

pool was very small

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure

wifi didn't work

people loud and running through the hallways, for a family with young kids not comfortable

easy check in process with friendly staff, own parking

the room view was to a parking lot where ypy could see junkies and drunks

the food is delicious. loved the breakfast buffet!

didn t stay for breakfast this time as early flight , but highly recommended

never said hi, it took forever to get pool towels (4 different days), service at pool restaurant very poor, the

specially the swimming pool and jacuzzi

poor signal of wifi

lovely historic building, great staff, fast wifi

breakfast was wonderful

also, i didn't use the pool because it's located through a restaurant door with fogged glass midway from the

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

great staff , parking and pool. great value for our stay

nice indoor pool

the bed was comfy and the pool was a nice touch

the pool area is nice but the pool itself wasn t very clean

there's no good parking entrance road sign

slow wifi and very unreliable

the staff was helpful and the parking was huge

and the hotel has very well maintained basic amenities like bed, tv, clean toilets, a fan, table, parking

wifi was good and a simple breakfast is included. pruce was a little too high i think.

breakfast started 20 min. later

very well set up, clean, comfortable and nice breakfast buffet

breakfast standard inconsistent, should have basic plain fried egg dish if available, cheap and

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the hotel is pet-friendly, and even though we didn't have a pet, it's nice to know that they are welcome

the pool is small but perfect for cooling off in the afternoon

we loved having the pool each day

the pool area is really nice too

there is breakfast included that is very good with lots of choices

breakfast was great, the room was well maintained and comfy, the location of the hotel is excellent

wifi was not great

the pool is wonderful to come home to in the afternoons, and it is covered at night so the water does

location, full breakfast offerings, pool and jacuzzi and staff was very accommodating including arranging for

quiet location + center of the city + valet parking + very clean + very well maintained + very well

valet parking

they do not have kitchen service, or restaurant service

we had many( wine glasses,wine,ice, laundry services , dining, etc)

staff is courteous, their valet parking is great

friendly staff and covered parking really helps

the small bar and small pool on the roof top was fun

breakfast is delicious and usually included

wifi but no internet during our stay.

perfect location to visit the sights, valet parking was great

breakfast was very complete and nicely done

the wifi was good and allowed us to check emails and listen to radio caroline's internet broadcasts

bed, great quality linens, towels, bath products(spa level products)

excellent breakfast

never got wifi to really work

free parking and pet friendly but you have to may to bring. free parking

regarding the parking i had to leave my car in the street because they only had space for a very small vehicle

and clean roam, the staff was very kind and they even turn on the jacuzzis for us in the sky bar

they said it was booking, and they couldnt do anything they dont have parking

i was initially worried about parking as they said it was available for compact cars only, and i drive an suv

no breakfast offered no coffee, kitchen closed

an excellent location easy walking distance to the major sites and loads of restaurants and shops wifi worked

no wifi in the room

wifi never worked in our front room looking out at plaza

* wifi * staff- from the afternoon, not reliable

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

beds are stiff, short and not so comfortable. barely any wifi in room 107.

very cute patio and design good wifi outside the room very nice & friendly staff

also the wifi didn t work at times

also the wifi was iffy

breakfast was disappointing

wifi was poor

requested a bottle of champagne, but they only supplied a cheap sparkling white wine the is not room service

breakfast was not included, but available as a separate charge

90s disco music during breakfast did not match the setting.

breakfast, no restaurant, no air conditioner, no water in sink and the most important is no

the room had a funny smell and the wifi signal was very weak

breakfast is offered at 8:30 am it was never on time

wifi, air conditioning didnt work, they gave us a very noisy fan, having a rest was impossible ,

reserved a room for three adults and paid extra for breakfast well when i got there they didn t even tell me

wifi is very good

the bar is too low to hang long dresses and i was preparing for a wedding, so it got wrinkly

block from downtown plaza, good restaurant and bar on-site

wifi was easy and reliable

room service was also available

there is no parking, and booking.com said it had.

breakfast each morning was good

the free breakfast was a nice addition

our room was great (clean,spacious, decoration was beautiful) the spa + massage was a 10/10

que es pet friendly

one more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other

there are sufficient outlets for electronic equipment and the wifi is very good, the breakfast is adequate

and i think they lost one sock in the laundry

the wifi was horrible , and the particular room we were in was very dark .

the hotel do not have room service.

wifi didn't work well inside the rooms i occupied

fan wasn't sufficient to cool it), there were a lot of mosquitos, and couldn't connect to the wifi in the room

wifi not available in room on ground floor -none of them -only in lobby and dining area or on third

the wifi was confusing - had to go to the front desk to try to figure out how to connect to the main

the simple european breakfast was very nice

maybe a larger cup of coffee for breakfast

good wifi

from cecelia and liliana at the front desk who booked us tours, dinner reservations, taxis and spa appointments

would have liked a bar or restaurant on site.

the bar being closed and the too modest breakfast.

parking

wifi not working despite checking with front desk

i guess we were there off season, restaurant, bar and spa were closed

good wifi

location, staff, ac, shower and wifi work well

great location, good wifi.

a/c, no fan, wifi didn t work in the room, bed was as hard as a rock, pillows were uncomfortable, no toilet

no toilet seat. wifi didn't reach my room. no toilet roll holder or towel hangers.

wifi was not working properly

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi didn't work

there was no wifi as a foreigner it is necessary to have a wifi.

nice pool

had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then

had a large suite with both a balcony hovering above the pool, and a terasse on the other side

the pool looks a little sad, only two lounge chairs and it was hot

the shower was cold. and wifi wasn't available at the room

central location , breakfast ladies excellent,

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

great place, good location near the city center. we also enjoyed the buffet breakfast!

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

the bar is fantastic thanks to emily valentin

breakfast was included in my room rate and was exceptional

extra cost for breakfast on saturday and sunday

design is beautiful, right in the city center, liked the facilities incl a huge rooftop terrace, gym, and spa,

spa will open soon, so did not have the chance to try it.

the breakfast was great. the location made it easy to access shops and restaurants.

the pool area is quiet, clean and relaxing

great breakfast

the location was amazing. great terrace and pool

breakfast is served at another hotel across the street with nice selection and very friendly staff

nice small pool

added bonus was the small pool you could also use in the sister hotel round the corner

hotel staff was excellent and the breakfast was top notch

plus, there's a small heated plunge pool to relax in after a day of walking

2) the pool is at another property that we never got to i read that in other reviews, but i assumed the

we set up our spa day at check-in and went to our lovely room before setting out on our adventures in the centro

they provided internet, computers, kitchen and friendly

you can also get use of their kitchen

the staff was very helpful. we appreciated the laundry service.

hospitality and quality of the room, amenities, food and spa are excellent

i found the wifi spotty and slow.

best part: breakfast on the roof terrace

room; rooftop restaurant and bar, wonderful staff answered all our requests, even packed us a box breakfast for

biggest problem is the security and noise conflict between a roof-top public bar and restaurant on the 4th

everything i needed was at a walking distance and the roof top bar & restaurant have an amazing view and

wifi didn't work well. especially not in the rooms. shower could've been better.

clean, professional and kind staff, comfortable bed, excellent wifi, beautiful design, quiet, calm, safe, large

we faced some troubles with the wifi.

wifi could have been stronger in my room.

+ clean rooms + location within walking distance to the city center with lots of restaurants + wifi was working

restaurant or in room service

breakfast is really good! wifi very fast.

i m would have been perfect if they would have room service, there

the bar and seating area are not too great and breakfast is a bit over priced

pool area is nice

great location, spacious room, the pool was lovely at the end of a hot day.

lovely pool and outdoor space and amazing friendly and attentive staff

room was very comfortable and wifi was fast. staff was super helpful

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection

excellent wifi

small pool only gets sun in the morning and early afternoon

didn't kow there was a breakfast

no breakfast.

i had breakfast nearby. they have just a coffee area.

spa was being remodeled so there was very noisy

noisy at weekends nights. breakfast could be more generous.

everything except breakfast.

spa facilities off the main reception

the breakfast