view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

uit, toast and coffee) but menu breakfast was really good

the breakfast quite good

breakfast is coffee and toast, anything else is extra

breakfast was just ok

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

there's no good parking entrance road sign

the staff was helpful and the parking was huge

great bed, big tv, secure parking lot, and friendly staff

pool temperature

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

food excellent and attention, only wifi was not that good

pool

breakfast buffet was good

great location great breakfast

the food is delicious. loved the breakfast buffet!

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

friendly staff, great location and wifi service.

pool was very small

place to stay, wish to had more time to enjoy the swimming pool or restaurant

the pool heater was not available, and most of the time the shuttle driver was not available

our room was next to the gym which was open all night and used by inconsiderate guests at 1am

the gym is pretty much trash nothing works

the gym equipment is poor

i was also happy with having a gym

nice facilities breakfast was excellent buffet type, close to the historical district

wifi is the best i've experienced in a hotel, ever. stable and fast. roof bar is very good.

they said it was booking, and they couldnt do anything they dont have parking

hotel was in a good location and it was nice to have parking available

wifi was poor

one can hear the noise and music coming from the rooftop bar quite loudly in the room

they provided internet, computers, kitchen and friendly

they have an outdoor kitchen you can use, i think they might serve food sometimes, they had a lot of dishes and cups,

the kitchen was very accessible the patio roof was also very special lots of hot water and really nice

you can also get use of their kitchen

the staff are exceptional. use of kitchen was a huge plus.

wifi did work well

wifi was not great

great staff - even the ability to order spa services on demand!

the roof window

internet wasn't working. i had to work. manager did get me connected to a wifi!

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the pool area is really nice too

we loved having the pool each day

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool is small but perfect for cooling off in the afternoon

great breakfast

breakfast is served at another hotel across the street with nice selection and very friendly staff

room was close to the pool but the sign said it closes early it did not kids were loud and stayed till

the beds, the room, the facilities, everything was super clean, the staff (!), the pool

the concierge was kind enough to give us free breakfast even though it's offered only on weekends, something that is largely misunderstood due to

hotel, beautiful room, amazing beds, great staff, excellent breakfast

extra cost for breakfast on saturday and sunday

gym was extremely hot! couldn't complete any training session.

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

i could stay comfortable and have nice breakfast

great place, good location near the city center. we also enjoyed the buffet breakfast!

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

central location , breakfast ladies excellent,

hey didn’t offer a breakfast

very beautiful and stylish, great breakfast.

location, wonderful staff and delicious breakfast! totally recommend.

a free breakfast was a nice added touch

a small note for future guests: during both days of our stay, all spa treatments were fully booked, so if you’re planning to use the spa, it’s definitely worth

service was friendly, room was sparkling clean, and spa was a special experience

spacious spa and pool area

was perfect, pool zone, tabern , rooms everything was clean and comfortable, is really good you have in your own

to spend the evening at the brewery bar and then start the morning with a swim in the warm pool

great location and price! lovely breakfast!

nice breakfast served in room

from cecelia and liliana at the front desk who booked us tours, dinner reservations, taxis and spa appointments to the room staff

building, great location, very friendly and helpful staff and the breakfast on the balcony was a bonus

breakfast was good

the breakfast was delicious

the breakfast was great too

we didn’t get to eat breakfast unfortunately

both excelent!!!!! we loved the breakfast

impecable, facilities are neat, location is close to plaza de armas (good restaurants there), and breakfast at the hotel

the staff is wonderful and the breakfast is amazing

everything was excellent. a large and comfortable room and a good breakfast.

the breakfast was fantastic

good location in centro. 24 hours staff on duty. spa on upper level. lots of patio space.

there was a wonderful honesty bar in a garden room that we made use of in late afternoons and after retiring from dinners

given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee

the breakfast is awesome and also the attention from the restaurant staff is excellent.

never said hi, it took forever to get pool towels

ffet).

and i had to request for someone to bring out the pool towels on both days

the only real complaint i have is that the wifi was intermittent and unreliable.

wifi was easy and reliable

wifi didnt work

i would suggest to improve wifi and towels situation.

while wifi worked in the room, it became practically unusable as soon as you stepped outside of the door

not wifi

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

the wifi wasnt working at all lack of fresh air in the room

no electric outlet to charge cellphone or laptop. poor wifi connection.

wifi in my room did have a connection to the internet

breakfast is very good, specially listening live

hotel, great attitude by all at the hotel, delicious breakfast

breakfast was not included, but available as a separate charge

the breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your

the breakfast was excellent

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

the hotel is elegant and central. our suite (15) with spa was beautiful. (-)had a gorgeous suite (15) with spa but no space to open suitcases and no cupboard to hang clothes - just a rail with few hangers (+) we had a room with a 2 person spa on your own terrace- & enjoyed an afternoon dip in the privacy of our own room

i m would have been perfect if they would have room service, there

lack of room service, no drinks nor food available

great architecture, design, room service and location.

of queretaro historico area; clean, comfortable; excellent staff & service; courtyard w/ patio, pool, and library

great location, spacious room, the pool was lovely at the end of a hot day.

lovely pool and outdoor space and amazing friendly and attentive staff

matter where you look, either inside your room or at the bar next to the pool, wonderful design and materials will surround you at tá

pool area is nice

pool is a lot smaller than the pictures and not really well maintained

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi was iffy

also the wifi didn t work at times

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

very cute patio and design good wifi outside the room very nice & friendly staff