we could also use the pool if we wanted to and everything exceeded my expectations

room service and cleaning was not up to scratch

from front desk helped us to find more places to visit, all facilities are great including parking

setting, traditional style in its own grounds , free parking on site, luggage was carried on

dinner was excellent, breakfast was the same, we would definitely visit again

breakfast was extremely good

the breakfast was amazing with a good choice

staff we wonderful, the position was stunning, the breakfast was excellent

we had a lovely dinner that night and the breakfast was amazing

, the rooms are lovely the bar and dining area really nice food very nice cooked

it’s called new forest botanics and all home made from her kitchen

the bathroom and kitchen were really well equipped

the hut looks out onto a lovely field, the kitchen is more decked out than my own at home and darren leaves you eggs from his hens for your

if you're planning to stay for more than one night, there's a kitchen area with equipment and bowls, plates, etc

we took our dog and there was lots of space still, well equipped kitchen

breakfast was totally amazing.

the outdoor pool was too busy to go in as full of families and little kids but can’t blame them for enjoying it and having fun

breakfast was an array of everything you might possibly fancy and would suit everyone’s tastes

drinks and bar food also very expensive

we had an amazing stay, using the excellent spa facilities, lovely restaurants and bar and also the activities such as tennis and golf

location was great! employees/staff were pleasant helpful and kind breakfast was exceptional!

the breakfast was well cooked and the

breakfast was fantastic

breakfast was excellent and the staff were very friendly and efficient

breakfast was great, freshly cooked and good quality produce

breakfast was great- good selection of food. with young kids though could have started earlier

we didn t like is having to book for meal times and if you want to use the swimming pool and gym

over 45 minutes bed was extremely creaky that every movement woke us up bathroom was dated pool, gym and sauna very

loved the bar and the terrace and the kids play area was good, the swimming pool was a bonus

location is superb. kids loved the pool. the food in the restaurant was really good.

there are kids that used the spa pool aswell incase like us you thought it was for

fab room, great for kids

staff very relaxed and friendly room service excellent

mainly, reception could have been a bit slicker but staff in bar and restaurant and housekeeping all excellent

was very busy so access to the spa and gym facilities was extremely difficult.

to meet a list of criteria, which includes staff at the hotel 24/7 and facilities for meals and room service, amongst a larger list of expectations

great location but the hotel and bar was under refurbishment and it was no meet or greet

this hotel, staff were amazing, room lovely, breakfast nice and bar area and bar staff was just brilliant really made the stay special and they all made a fuss of

only real complaint was that restaurant and bar was closed for refurb and this was not disclosed on the agoda website when i booked, but i

other issues were the bar was expensive and breakfast was quite late starting at 9

and feel relaxed in nature before enjoying a lovely dinner and board games in the restaurant and bar areas

luckily the family with young kids upstairs bedded down earlier so the noise didn't continue and disturb us

most hotels suffer; why, oh why when there are two people in a double room is there only one tiny bar of soap and sufficient toiletries for one

the staff were lovely, it's in a beautiful setting, it has a bar and a very good restaurant, breakfast was good and we had a great meal in the restaurant too

all areas except tge restaurant but they made it so easy by just setting our meals up in the bar instead

was advertised as a quiet space but the swimming pool, jacuzzi and steam room area was full of kids and certainly not a quiet zone

kids makimg noise in the swimming pool also don't make it feel as a relaxing spa

thing, in just my room i haven't had wardrobe, plus, room service is not regular

spa was very dated , lots of sand in jacuzzi kids shouting throwing things not relaxing

walls quite thin lots of stomping above and hearing kids and phone alarms.

the pool and staff

poor wifi.

there was a little bit of a problem with the bar staff talking about other guests, which i felt was quite rude

room comfortable the meals in the bar were good value

thanks to lizzi, maddie, anna and night shift bar

breakfast excellent

room service food it was kids portion for adult charge

very clean modern hotel with lovely spa facilities

it had swimming pool steam room sauna gym.

customer service shocking poor service always moody shocking swimming times for kids