location is perfect. pool area is very nice and quiet.

accommodation and setting was very pleasant, nice room with fridge and kitchen facilities and good ac

well equipped apartments, great pool area, wonderful staff, friendly, quiet guests, good wifi

the wifi and tv kept shutting off but maybe it was because of high winds the night i was there!

good kitchen where you can cook your own meals, that was a big plus for me

wifi works well

room with a kitchen supplied small cheap plastic plates and cups , we were there for 1 month so better kitchen

elevator, no kitchen utilities (absolutely nothing)

water pressure and wifi

wifi was excellent, amazing view on the beach from my room. location!

location was convenient - liked having a kitchen - the balcony sea view was wonderful

lovely pool in courtyard and gym were unexpected benefits

kids took over the pool area - fortunately we werent counting on that for a place to relax

there wasn't any silverware in the kitchen. but i didn't ask for any.

no hot water in the kitchen.

also, the pool and the bar were very much designed for adults

if i had to be picky, it was weird that they didn t have a drinks menu at the bar or restaurant

the terraza had lounge chairs with comfy cushions and a small pool

the hotel's second floor infinity pool is a perfect placement with the sunset for a background

many stairs to get to room no elevators no breakfast no coffee onky machine in room horrible

pool and really good location, loved the room and the shower was really good even had hot water

were several loud guests around pool after midnight and the front desk staff did nothing to try and quieten them

pool was beautiful, rooms were clean and comfortable, location was half a block from the beach, kitchen was

nice pool, great location, friendly staff

wifi very slow and poor connection in the room

pool and staff

a beautiful landscaped garden with a clean swimming pool, sun loungers by the pool, tables for sitting outside

i also appreciated the breakfast cooked every morning

merida, great spacious and modern room, quiet for the best night sleep, home made breakfast, parking available

the home had several nice lounge areas and i loved the game room that had a nice pool table and great movie

a good breakfast is served by a very friendly hostess

you could improve the pool service

private little pool is very useful

the atmosphere is beautiful and relaxing, outdoor pool is absolutely gorgeous

beautiful grounds and pool and room just top-notch

you can order room service and wine (the minibar is limited) to your suite as well, which we did

products included and the room was made up spotless clean and decorated with beautiful flower petals from the

the whole hacienda is beautiful. the pool very relaxing and nice.

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

pool wasn t clean enough

came in a big group, several families with lots of kids

breakfast severely lacking and the restaurant next door is a joke

but they make up for that with a very inviting breakfast and very nice lunch

the pool is a perfect place for everybody to meet

had kitchenette but no utensils

kitchenette lacking of cooking ware and dishes. wifi signal was not very strong in the room.

kitchenette badly equipped, noisy at

free ,close parking

there is no laundry service for clients. no clean towels were available.

kitchen not equiped (no pan or pot)

i didn t take it, because nobody tell me, about the breakfast or coffee

nice sitting areas near pool

bedroom suite with kitchenette

the kitchen should be better equipped, as many basic things are still missing

room service (honestly ir was rather late), the breakfast buffet, the administrators must

staff provided wrong information at times, the hotel doesn't assure than only guests use their parking slots

pool was not available. not sure why the word spa is included. i was not aware of any spa there.

the weather was cloudy and a little cold so i didn't get to use the pool, and the health spa was closed due to

i didn't use the spa part on this trip

was a full breakfast menu and all of the food i tried was delicious

very strange breakfast deal

fantastic staff who went above and beyond, lovely update to a former mansion, pool was really nice

the breakfast which was included was delicious

pool was horrible and not maintained

pool is useless and the girl on the counter is a bit money oriented.

there is no proper parking

nice pool, great breakfast place attached

no seats by the pool, and it s sort of more of a large tub

breakfast was a very delicious way to start the day

seems we got unlucky with the room, as it was right next to the laundry and was very noisy

unstable, the tv only have national tv and with poor signal, netflix is unabeliable due the bad wifi, the parking

the lady that received us was absolutely wonderful and cooked really good breakfast

the included breakfast was too little and the price is a little high

the bathroom's inconsistent water refill and after reporting the unreliable wifi to the front desk, no action

they had a private parking and the room was quite nice.

the hotel also has a free parking, which is a good option if you have a car

the pool is extremely small, so it gets easily crowded

the clean rooms good price and the pool

also i asked for a salad roll from room service

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

spa is amaizing. location is perfect. bed are super comfortable.

strong wifi

pool and wifi both excellent

restaurant on site with room service available

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

clean water at the swimming pool and embellish its surroundings.

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

the pool, prefer outdoor pool

it was a beautiful property. perfect amenities. gym, restaurant, bar, pool and a gift shop.

location, room was spacious and very comfortable, gym was serviceable but staff could do with additional

adjoining king room with junior suite for kids was perfect and had kitchen with dining table

attentive staff. nothing was ever a problem. valet parking high quality breakfast

we were then sent to a suite with kitchen and two rooms, one of which was a complete mess with bed frames tossed

was good, got an early check in as we wanted to explore the city

i liked my room location and its easy access to breakfast and any other meal.

room service was prompt and good value

mewhat dilapidated) pool and spa area - didn t look like the pictures in person

best. breakfast. ever! gym has sufficient equipment. massage at sauna was good.

the facilities of the hotel are good (pool, gym 24 hrs, business lounge)

the pool has little no sun as enclosed. also around 3pm mosquitoes were bitting.

room service did great going back and forth plenty of times because they would give them

free wifi became very slow after 9 pm, which was a nuisance

the garage contains a lot of parking lots to place your car

we travelled with 2 little ones and they had a blast at the swimming pool

first room i was given was a king, but the view was terrible, because it overlooked a parking lot

swimming pool is excellent

i called room service, no answer

bed very comfortable pillows excellent.the pool is so nice and sheltered.

swimming pool; side of a

also i could not get wifi in my room

loved the pool and the location is perfect

the pools was not working.

no instructions for wifi

1. the location is perfect and they have a parking lot.

it was probably the off season but the pool wasn t maintained

building, garden, the breakfast, the friendly staff

the swimming pool is really small and the fitness room was under renovation.

the staff were excellent especially raul who served our breakfast

the pool could be slightly heated

and pillow uncomfortable,need upgrading pool was dirty and lacked atmosphere with no shaded area or lounge chairs

very polite staff, parking area seemed secure.

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

couldn t find the pool, when i did it was chained off

and the only thing that disappointed us was the pool

locating was excellent out door pool was beautiful

definitely not a 5 stars hotel. the gym was out of service

the wifi was spotty and completely down on our last night.

beds in the room, which was also quite spacious - the garden area was great, with a nice pool, several trees

quirks that were annoying: -no place in the shower to put bar of soap or shampoo

loved the place and the pool

restaurant was closed, breakfast not available. no vibe, was like a haunted house

maybe update the pool area seating?

the pool and garden area is serene and pretty

the pool area is it s redeeming feature but as there is construction work all around and a car repair

beautiful pool

outside; in our initial room, there was a loud buzzing noise; wifi was limited to the breakfast/pool areas

it was clean, comfortable, good wifi.

to move/park the car off the street outside; in our initial room, there was a loud buzzing noise; wifi was

breakfast was simple, personally prepared fruit with yogurt and granola followed by toast

the pool is nice, but rigth next to the breakfast area

they wanted two days and $5 to wash two tops if i wanted laundry, even though i asked early morning

breakfast menu at the hotel is limited

super friendly hotel owner and stuff - tasty breakfast - perfect location: not far from oxxo and main street,

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

room was really loud, it was by the kitchen by the stairs, there were people always playing cards and making a

the private pool isn t as private as it looks in the pictures but still a great spot to hang out and cool

the wifi was not working during our stay

beautifully designed property and room. loved the private pool.

also, the plunge pool was empty due to a faulty pump

no blankets, just a sheet, a pet peave in mexico

the pool is big and the amenities were great

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

spacious and comfortable. common areas are also fantastic including patio and pool

location was fantastic and we appreciated they had a parking area

this place is the best to stay, they have a pool, and an amazing balcony/rooftop, and its located right sobre

the room and the pool

i encountered were friendly and helpful - easy and quick check-in and check-out - there is a pool located on

that if you arrive late as we did, thehotel parking may be full and you won't be able to park there even if in

s also one of only a handful of hotels locally that seem to offer a twin room w queen beds(, the pool was

especially with a spa on site for a deep-tissue massage

the restaurant is fantastic and there's a really good gym too

design food gym location

have been nicer to have had a heated pool with some sunshine to sunbathe as this was in the shade

easy early check in no problem. very clean appearance..

the wifi is terrible

facilities (gym). tv in bedrooms. shower.

free convenient parking

needs better parking lot.

breakfast could be a little better

the pool area is not for swimming but very lovely landscaping, in case you are looking for a swimming

design , pool,

limited bar hours and limited breakfast options

the breakfast was fresh and delicious

i am vegan and they prepared a special breakfast for me that was outstanding

breakfast has very limited options. pool needs cleaning.

we thought expensive especially as breakfast not

especially warming staff, nice design and beautiful breakfast, among other things there were very delicious

wonderful. great fun for the kids. lovely place. very comfortable suites.

the pool area is beautiful and the spa area as well

also a full bar where yummy cocktails are being crafted

great with a pool after sightseeing all day

wifi was terribly slow

pool is just out of this world, a palace it most certainly is

great courtyard and pool to hand out during hottest part of day

pretty good wifi

the wifi is good

the staff were very friendly and helpful and we loved swimming in the pool and the garden was a nice addition

the staff are so kind and helpful and the wifi in the lobby is strong

parking ) - our room got flooded with rain, most likely due to leaks in windows - the pool is very

for such a luxurious stay please don’t penny pinch and charge extra for the inclusive breakfast coffee refill

the pool close to the suite, the overall service, the breakfast, everything was

the breakfast was delicious and all that i expected

room - pool just there ready for a swim in the morning

has plenty of space in the parking area

ac was noisy. they entered my room at 4 am without knocking first. breakfast quite bad.

breakfast could have been better. too cold in communal areas - air con way too strong.

the wifi was very very slow.

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in

asking for a breakfast to take away, you should provide a full box with drinks and food and not just a sandwitch

the breakfast was fabulous once i understood what was possible to order

the pool was a bit murky - so i didn't end up swimming in it, which was too bad as it looked lovely

the (cooked) breakfast was great, tasty and big portions and the staff preparing and serving was very friendly

pool was lovely

the building is very modern, the room was huge with a nice view on the pool and the patio

worst part is that they have a kitchen in their facilities

we loved the chukum pool and the decor

the rooms are beautiful with a balcony included the breakfast is delicious the pool very

breakfast was standard, but good as well

breakfast is decent.

the garden and pool area is very pleasant.

pool may need to have the filter working.

no wifi in the room

every morning a different local breakfast which was delicious and the room was very colorfully decorated and

beautiful common areas and swimming pool

to reconnect to wifi after each use

there is a roof top pool

a plus this year is that they will take your laundry out for you, helpful for me because i was there for nine

nothing (maybe just clean the pool from all the little bugs..)

the a/c worked perfectly and the pool was a great addition

included in the price was breakfast which consisted of pastries and fruit and you could also different dishes

plus the hotel itself had a great bar and breakfast options

the hours for the restaurant and bar were unclear to us, it seemed to never be open (perhaps a seasonal issue

good and cosy small hotel with private territory and sharing pool, nice breakfast and friendly stuff, we like

the wifi was a little unreliable - our devices kept disconnecting from the network

court next to the room, beautiful interior design, amazingly kind staff and excellent breakfast

room that i booked in the photos were supposed to have a private pool, but the room that i was going to receive

cozy, good wifi, great location

the private pool in the room was great

breakfast is available in the other hotel

we loved having a bit of time around the pool to read in the late afternoon

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

good bar service with cocktails

beautiful hotel. stunning pool.

the laundry service we paid for was ok, not great

the bed and breakfast was one of the most comfortable places we have ever stayed (and we travel a lot)

good breakfast

full breakfast would have been better than just fruits

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a

the place is stunning, the pool, rooms, staff, breakfast, location were all perfect and well exceeded our

on site attended parking lot

not much i liked about the property. parking was convenient.

location. staff. pool. breakfast

location. staff. pool. breakfast

they advertised a bar but it was closed for renovations

there's a laundry directly below the hotel run by the owners and a cute coffee shop on the corner

we asked about it at the laundry next door and it was the same lady working at both places