the pool party and the rooms view.☺️

food at bar was kind of expensive

breakfast was very good, it was a great experience overall

breakfast staff was very friendly!

favorite was the bar at the pool where they have food and drinks now with the hammock and nice scenery i did not

the staff was great, and i really appreciated the cleanliness of the rooms, the pool and outside area

great for location parking pool etc is good and room clean

the room with pool was very nice!

also no hot water for shower, better to bath in the pool which is nice

the pool is great to relax, there's a hot tub as well

the room service and housekeeping never answer mi calls

kid friendly... and breakfast

the gym wasn t available

gs, potato, sausage, oatcream, toasts) but very tasty

staff at the bar on the resort were very rude to the people who weren't from puerto rico

spa facilities and restaurants are the best i've seen

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

the beach and pool

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

we got the room with the plunge pool and my daughter literally did not want to leave

the food at the beach bar was great and the staff superb

having a laundry machine for the room was excellent, although it needs better maintenance

we did a studio then upgraded to a 1 bedroom which was so much bigger than the studio if you have kids

we loved the suite which was basically a full one bedroom apartment with full kitchen and sleeper couch, and balcony overlooking the sea

would have liked a restaurant in the facility, besides the pool bar eatery

only complaint was wifi didn't reach our room, and there weren't many channels on the tv- but it was ok because we

hotel does have a pool and even though it is ok for kids to stay in the hotel be advised some parents does not care of kids running splashing and

and the girl in the reception was very friendly and so nice to the kids it was right in the middle of the old town and very

and the girl in the reception was very friendly and so nice to the kids it was right in the middle of the old town and very

room service was inconsistent

bar at the top of the hotel needs some work with their customer service

bar played music pretty loud into the night

the rooftop bar was a definite bonus

center of town, lots to walk to, nice room. rooftop bar is terrific.

great rooftop bar with awesome small plates.

water cooler for your use in backroom with laundry facilities and very dirty

near the laundry room noisy

no coffee provided but did have filtered water in the laundry room

careful using the laundry

although the listing says there is a self service laundry, only the washer will accept your money and work

also, the scrambled eggs on the breakfast bar were the worst that we've ever had

the drinks at the bar are amazing as we’ll get the passion and spice cocktail, thank me later

the gym is a bit small but has quality equipment and a good view

great pool

the only thing was the pool. i was expecting a little bit more but it was nice..

i insisted, since i had kids in the shower that needed drying, and the staff member begrudgingly complied

no consistent wifi, no internet, no tv. shower water was nonexistent.

ssing towels, toilet

beds and when we arrived, discovered we got a full apartment with 2 bedrooms, 2 baths, loaded kitchen, living room

fa bed only suitable for kids)

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

decent breakfast with a reasonable choice of food

staff, hotel & room cleanliness, breakfast exceeded my expectations

nice clean room and facility, breakfast

friendly staff. open bar and rooftop

the room was comfortable with excellent ac and wifi

the pool is the size of a hot tub but we didn t stay for the deck or pool

really good wifi

wifi works and reliable

location, building and rooftop pool

pool too small.

gym and swimming pool available too

pool

the roof top bar is really nice perfect location

had to make calls to room service to receive new trash

wifi log on was a nuisance

shuttle wasn't labeled sheraton; breakfast not included with early check in & they didnt say so we

early check in after getting off our cruise ship. we had a late flight the same day.

room service breakfasts were great. good to see our favorite wait staff at choices.

very clean, very friendly and welcoming staff! has a nice little gym

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the kitchen is equipped with basic essentials

were wonderful at acclimating our luggage for early check in and check out

i would have felt safe here with smaller kids

pleasant, helpful and attentive staff, great location, nice gym, good restaurants on site

staff, room service, facilities, all excellent.

room service wouldn t answer calls

the beach/pool area

hotel is in a good location within walking distance to several restaurants, bars and shopping

i love the pool area and bar

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

gym equipment very

great facilities and location. the pool and hot tub were great.

the outdoor pool and connecting beach.

of the activities around the pool area never happened for kids even after asking about them and being told they would get the staff assigned to do activities

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

is nice because has slide for kids and bar in pool,beach on side is nice too

has a gym and nice hot tub lounge area on the roof

no pool

i was walking distance from many restaurants and stores, the gym, and a lot more

room size and layout, breakfast, pool

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

food , amenities, the pool area . rooms are perfect ‘

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better quality food on every type of bread and

poor breakfast

the breakfast is good but the prince is much

the breakfast was limited choice but quite delicious

great pool experience

for a the infinity pool bar was the best

spa prices

top spa in san juan

breakfast was delicious, but it took a while to get served

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

breakfast everyday! staff and owner of property very friendly and helpful.

but, the staff was friendly, breakfast was great, and they held our luggage while we went to church

poor wifi

tv had the option to sign into several streaming platforms, but the wifi connection/signal was never strong enough to actually stream anything during our stay, so that

need separate pool area designed for kids

the gym was spotless and the lady working the gym was great always sanitizing machines

kids in the adult only pool

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

beach service envíance pool gym spa bar casino club restaurants do miss acai bowls though

no daily room service

is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another

the food was good, access to beach, breakfast and parking garage access. laundry

olvin at the beach cabana rentals, and sergio at the beach bar were exceptional

no room service or microwave

the hotel has a cosy little garden and a shared kitchen

they have really cute courtyard and a communal kitchen with a water cooler

also the communal kitchen was open for travelers to use

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

and we had access to the kitchen with fridge and microwave

at its highest volume and there is no way to change the settings the microwave is located in the laundry

the beds in our kids room felt the same

access to the main marriott for beach, spa and gym

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year-old)

used the gym and loved it also the pool to die for

the room has a kitchen, air-conditioning, a tv and a private bathroom

my kids loved the garden out back

breakfast included

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

i suppose for young college kids who just want to be in san juan or near the beach, this might work, but for a family,

lovely interior, super clean, very nice pool

com the general pictures showed a space what looked like a common space with a small kitchen and table

i like my second room slot, which had a little kitchenette

in the kitchenette area, there were knives and spoons, but no forks, lol

there's a cool little restaurant and bar inside on the first floor too

we were switched to a sister hotel upon arrival. wifi was poor in the room, but ok in the lobby.

the pool was a bit warm beautiful accommodations at a great

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

the restaurant, and how close it was to the beach & other amenities & they did laundry.

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

pool not a pool

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

wouldn’t stay here for the pool. was small. but the beach is right there.

not really a swimming pool, just a small almost bathtub. but the beach is nearby