very warm and relaxing. great layout, pool was excellent and breakfast was great!

i would only suggest that the pet deposit be based on # of nights and not a flat rate

wifi and we had to keep calling maintenance, no toilet paper on site ,

hotels breakfast and daily room service with a restaraunt and spa on site.

the breakfast offers a lot if options and the hotel is in a great location

appreciated being able to do laundry there as well, my son played a lot of games i had to wash his jersey often

outstanding breakfast

onsite laundry was convenient

my kids did like the pool and i liked the seating area outside

with nice nutella breakfast waffles and plenty of seats, the stuff is polite and helpful, the parking is free

laundry room was dirty after other guests left it like that

the hotel allow pets

i liked the gym in the facility.

the pool area looked nice (from a distance, i didn't utilize the pool) and the hang out area at the

pet friendly. smelly.

it's very hard when the kids have to be on the softball field with empty stomachs

the pool is very small

there was a pool & hot tub, with some shade

the pool and jacuzzi appeared very old

i liked the wifi, the mattress, and the tv.

it was frustrating to see the spa running and a nice clean pool that we couldn t use

we really enjoyed the breakfast. it was always stocked and warm. staff was super friendly.

laundry room is not available. this should be opened up again.

have used bigger trash cans a little better quality towels and a few more parking spots but these are very minor

our only negative was our room located on the bottom floor which had a lot of noise from kids running and

better in room service

pool being by the highway intersection isn't appealing

room service was not available

pool area was appealing (wish they had food/drink wait service~they certainly had the customers to

since we are dealing with covid restrictions, i couldn't experience the spa or the gym.

pool area, spa and service at the pool bar were great

didn t like how early the pool bar closed and that we couldn t get reservations for dinner

too many kids running around screaming. food at restaurant good not great.

golf located on property

great pool area and access very fun 9 hole golf course

wifi was in and out.

no coffee for the kitchenette.

pet friendly was a great option

staff, large refrigerator, super cute design, pull out sofa great for the kids, the alkaline water filling

we only heard the occasional kids running to the stairs outside but that was very infrequent and it was not

it was a perfect location with beach across the street, and my spa soak in the hot tub was so relaxing and

there is a coffee station outside the kitchen and water available in the pool area

i think the only reason it is not listed as 5 star is because there is not 24 hour room service

i ordered room service twice and it was exceptional and breakfast delivered every morning was extremely tasty

music from nearby pool seemed intrusive

everyone from the valets to the room service personnel to the bar servers were so friendly and welcoming

spa outside pool staff could have been more attentive.

later, we laid by the pool (which is nice, tons of kids though just an fyi for those looking for more of an

spa outside pool staff could have been more attentive.

the views were breathtaking from our balcony and the pool area was a 1st class operation

i wish the pool had lounge chairs

deck was shared but was a nice touch and provided a nice place to do a little work before my kids got up

we had kids staying the room next to us and they were screaming all morning when we were trying to sleep

i did not like room i was assigned. also no wifi access

wifi was inconsistent

easy access from car parking lot

nice bed very comfy, tv etc good wifi

room was incredible with a kitchen, balcony and lovely views

everything was perfect for what i needed, which was peace and quiet from kids for a day!

was located between pool and beach, perfect for kids

since a kitchen in the room we made our coffee and had our own food

i saw people walking their dogs so they are pet friendly

the jr suite with 2 queen beds and a full kitchen is a sure thing

& pool nice and clean

enough space to stay with a kids, quick access to the beach

kids throwing stuff off balcony onto people on the beach, pricey

kids club is a must

no jacuzzi, no gym, can only drink at the bar if you buy a food item

cleanliness, size of the bed, the availability of the sun beds, chairs, towels, the hotel pool, the style of

the location, the beautifully kept gardens the pool in the centre of the property, surrounded by ornate balconies

some noise from the pool...

i loved the garden and lighting in the pool area

we loved the staff, size of the room, pool area, and bay windows in each room

breakfast at this location but plenty of options near by everything you could need is with in a

wifi didn't work, all rooms don't have desks or a good height table to sit and use a laptop

north doesn't have direct access to the pool or the interior garden

they had a continental breakfast included in the price

loved the cozy rooms and pool. very cozy ambience

great location. room had a kitchen which we used. close to everything

room service for breakfast starts at 9 am... not a

our kids loved the pool and huge hot tub

the restaurant didn't answer for room service or return messages

i had a kitchenette with a mini fridge and stove

loved it an amazing location and pet friendly

of the staff inviting location convenient personal swimming pool and hot tub ocean view and ocean terraces for

view and location were amazing, and the facility is both family- and pet-friendly

the long, winding ramp to get to and from the beach. non heated pool.

although the room was small, i loved having a separate kitchen

great location; walking distance from main beach; beach access; quiet; kitchen was nice

aggressive pool towel people.

we wanted to get some food and we were told that the kitchen was closed 15 minutes prior

hotel staff was great. pool was awesome. great location

lush grounds are expansive and offer something for everyone (beach, several pools, spa and golf)

the menu in room service is quite poor. it could have been more varied and interesting.

slamming gate beside room all day and night. wifi did not work all the tume..

direct pool access from room. daybeds

breakfast was in one's room only by charge for room service

tasty breakfast sandwiches and fresh squeezed juices, speedy room service

room service was wonderful, there are bunches of little places to sit around the property to enjoy

our kids loved this place

by the beach , friendly staff , walking distance to laguna , pet friendly happy hour ( could be extended another

the wifi was not perfect. i had a business call and were not able to do zoom with camera.

i prefer saline pools, but the kids didn’t care for the salty water

wifi wasn't strong and consistent

the bar and breakfast area is conducive to enjoying a quiet breakfast or a late night drink

location, attentive staff, sun-drenched room and lovely pool

beautiful pool and rooms- love the bar too

the pool area is fantastic.

the pool area is beautiful and luxurious

just wish the gym and the shops were open

could have had more or faster pool attendants serving drinks and food

the view is amazing the location the gym

the bar from room was empty, no hair dryer. cmon, you are 5 stars hotel, 1000$/ night cost

staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service

wish they had an indoor pool

they could not have been kinder to my pet

small pool no bar breakfast was mediocre

the breakfasts were good - especially liked the menu for the following two days is posted ahead of time

the pool was very clean and had a good view

the rooftop bar is incredible with a full bar and great bar food

my kids were looking forward to the pool, that was also closed due to renovations

two ladies that work the bar / restaurant were absolutely amazing

we understood that rooftop lounge was open to sit, but did not have open bar because of covid

carpeting in hallways had pet odor

spacious, close to the beach, breakfast, friendly staff, umbrellas and beach chairs, parking

were super friendly and the extra touches like free popsicles for the kids, beach towels and equipment were a

wifi signal was very weak, design and furnishings could use some updating, pretty pricey for a

pool wasn t heated but not a problem

they would have it poolside in the lovely, funky lounge area at the pool

room interior was recently redone, but a few things were annoying: - wifi was very slow

we had an issue with our room not having wifi and he easily helped us move to another room

wifi sucked

appreciated the early check in, we wanted a clean place to sleep after spending all day walking around town and

parking, wi-fi, resort fees

enjoyed hotel room service, hotel restaurant outdoor dining with harbor views, and quick breakfast carry-out

location. rooms. pool. vibe.

great buffet breakfast

a little noisy at times due to the proximity of the kids pool/ play area

loved that the hotel had 2 pool locations and one was a kids lagoon

my room was too far from the big pool.

it had really nice parking which is a plus as well as other facilities like the gym

, game room, free beach bikes, gym, pool, room wifi) for the resort fee

the pool and jacuzzi was clean and beautiful

comfy bed and linens. well-equipped kitchen. large, contemporary bathroom. clean. ocean view.

staff was great, breakfast ok

and fridge, very little wall art or any decor, only one tv in front of the couch where the kids sleep, but the

include parking since the hotel is right on coast hwy

parking was reasonably priced

the views at this hotel are amazing and parking is seamless

has been a go to for my kids for the past few years

comfy bed, great kitchenette, excellent location, great parking

dollars for your pet plus 20

exercise room was sufficient and laundry facilities were inexpensive and worked well

being upgraded by the pool

i think the hotel needs more security for the parking lot

it had a beautiful large tub and it was a great extra to have the fireplace in the room

paid $255 a night midweek, yet we got a room overlooking the parking lot

easy parking in an on-site lot

delicious breakfast and happy hour

we couldn t get our room serviced but they were honest about it and offered a discount and free breakfast

the bar and cafe had delicious breakfast drinks, pastries and fabulous cocktail

narrow parking

parking is also included

there is a free parking lot, luxurious in-room amenities, private patio with ocean views, breakfast, and even

price is a bit steep no breakfast included for the price

i enjoyed the fireplace

spa lacking in having knowledge of promotions offered

the resort is beautiful, incredible spa services

the prompt service whether at the pool, spa or needing directions.

broken treadmill and elliptical in the gym.

i enjoy the pool, it s always clean, and a perfect temperature, my room clean, comfortable bed, ( it s the

good breakfast better than expected

the pool was nice and the location was perfect

has a clean pool, small gym and few miles away from the beach

pool was full of dead bugs

gym was shut. rooms dated.

pool and spa were so nice after a long day at the fair

i also like the gym

floor because my friend was with a walker and they nicely asked if i wanted the room designed for pets

good location, laundry, big room, good breakfast

having two bedrooms and a kitchen was very nice especially when traveling with another couple.

having a full kitchen and washer and dryer made is convenient

swimming pool, kids club, spacious units, on top of all the amazing views of the ocean

also, a spice rack in the kitchen would be a nice addition, but i guess that might require too much maintenance

a walk in shower to meet my mobility needs; the bedrooms were roomy ; the beds were comfy; the kitchen had

it's right under the cantina, so it can be loud (movements upstairs) when the bar was open.

the only staff you see is a maid or 2 and the workers at the bar above the hotel

the lighting was also very sufficient as well as the access to the parking area

i had to pick anything, it would be that parking can be hard to find

additionally, the wifi didn t work

the traffic noise by the pool.

nothing very clean.and pet friendly.

no valet, no bellman, bad food, no room service, uncleanly, outdated, smell in room, needs renovation, too

option to do early check in.

the pool was not heated at least much and the hot tub was a few degrees too hot.

yet spent all night listening to the traffic on the freeway and kids rrunning up and down the hall above us

don t eat the breakfast laundry littering the hallway, broken beds,food left in freezer in room

the breakfast was both one of the best breakfasts in my life and also the best mexican food i've ever

room with separate rear terrace and parking

breakfast was an incredible daily wonderful experience

grounds we're kept up and our full kitchen made it so convenient

my bed they over charge and you ask to speak to the owner and they wong give u her info and our laundry was

laundry looked very messy

i also loved that it had a kitchen

location, comfortable room, friendly staff, plenty parking as well as street parking

i liked the parking right outside my room

small kitchenette is handy and had much of what we needed

wifi was not powerful and went away often. no coffee machine in the room

there was parking right outside my widow, and a person sat in the car there for hours.

that all rooms didn't have kitchen and there was no bath tub

early check in parking outside the unit . able to get last minute for only one night.

i was welcomed with my dog and the pet fee is very very reasonable

it was a two bedroom suite with a living room, kitchen and breakfast area

i also loved that there was a nice area for **doggies to walk**, making it a great spot for pet owners

many local residents were very friendly and the city as a whole was pet friendly and family oriented

equipped kitchen

nice size fridge, a microwave, and kitchen sink

there were plenty of great amenities within the room with a fully stocked kitchen of basics which was so helpful

nothing; great place to stay at a bargain price without resort and parking fees!!!

wifi was the only challenge. i had a hard time staying connected.

wifi was so iffy

pillows were a little on the hard side, and the wifi was terrible

additionally realize this is a pet friendly place with paper-thin walls and inconsiderate that leave their

we appreciated having ac, good wifi, a smart tv, a shower with hot water, and a mini fridge

there was a great restaurant for breakfast directly across the street

great wifi, awesome staff.

gym was stuffy difficult to breathe no ventilation shower difficult to take a shower without making

the pool and jacuzzi

they stuck me between a family with 2 screaming kids on one side and 18 year old soccer players on the other

hotel has gym in second floor

parking in front of the property

i also wish that the restaurant and our bar stayed open later

bar should open earlier, we are on eastern time-3 hours ahead so wanted drinks earlier that bar

had to go to another hotel nearby in the morning, the staff was nice enough to have their airport shuttle to

free shuttle to and from airport

wifi is too slow. and they used to charge extra parking fee. i have to call to claim it back.

parking easy and convenient to your room

isn't the owner's fault, but some websites listed the property as having a hot tub; there's no pool or hot tub

easy to get to for my parking little elevator great

i didn't see an exercise room, pool, or jacuzzi

inexpensive option san clemente is a great place overlooking a golf course

a good view, freeway and a golf course, wi-fi in my room was really unstable and bad, old carpets, rest was

the spa and pool were a little dirty but otherwise all was good!!!

enjoyed hanging by the pool great breakfast

neither the sink nor the bathtub plugs worked. a large towel bar in the bathroom would be nice.

not controlling out of control kids enforcing spa age and number of people in spa we never could enjoy the spa

room service very expensive.

not having daily room service

pool is fun for kids

the bar was very awesome as well as the pool setting

loved that it has a starbucks and also the bar and pool table

we like kitchen aneks in the room

pool, hot tub, tennis, basketball, mini golf, shuffleboard, air hockey, foosball, gym, etc

had all the kitchen amenities i needed

there is a full kitchen in each unit, outdoor barbecues, pool tables, ect available

we were a little disappointed at the laundry facilities