room service

facilities and room service

the room was perfect size for a couple, room service was excellent and bed was very comfy

only issue was they give a room near the bar which was

fantastic rooftop bar with excellent service, which was an extra bonus

the rooftop bar and complementary minibar were great too

i wish the rooftop bar was open but understand not open as due to the season and weather

ifi at the evenings was slow

breakfast excellent

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the room service is very pleasant

breakfast was another highlight of the stay

the staff, the breakfast, the near by site seeing, the warmth, the fridge in my room, free wifi

i asked for a late check out and it was no problem to have an hour more at the apartment

rooms, ability to do slightly early check in and slightly late check out, very friendly and helpful staff

rooms, ability to do slightly early check in and slightly late check out, very friendly and helpful staff

amazing staff, 24 hours support, large and comfortable appartments, perfectly cleaned , wifi and great location

people prepared bad for my kids including newborn bad

wifi did not work very well, in the second room there was no signal

wifi was working very slowly and there was some strange noise from air condition

wifi should be improved because sometimes it went off.

wifi was on and off.

didn't like the wifi was free , but unfortunately didn't work well

breakfast included

wifi could be better, so as air condition system

the staff is nice and the breakfast is simple but filling

the wifi was really good!

the wifi connection is awfully slow and often not even functioning at all

wifi was very poor

hotel for a trip to valenica with familie and kids

wifi reception at the room was so weak

comfortable bed, clean bathroom, fast wifi, decent temperature, and spacious room

a guest laundry facility

the room quality and the rooftop pool

roof top pool a welcome addition in the heat and a great location

area in the city , swimming pool and friendly staff

lovely having the pool on the roof, a coffee machine and great views of city streets

the pool area was a bonus, and a real treat

breakfast, spotless room and rest of hotel

there is a gym and terrace on the 6th floor that allow us to see the cathedral exc we will definitely be

the room was wonderful, very clean, with good wifi

it would be nice if they could include a small and free breakfast

we had breakfast included which was really nice touch to our stay

arrived for our anniversary and first time away from the kids so we were super excited

roof top bar was not a roof top bar, it was a roof with room service that was extremely slow

we arrived during a weekend festival, they were gracious enough to give us a late check out, and wait at the rooftop bar ( until the roads had reopened ) (+)staff were super friendly, helped us even with late check out and taking taxi to the train

important, but there isn t an evening restaurant

arrived for our anniversary and first time away from the kids so we were super excited

nice personal, great location if travelling by train, close to sights in the city center, kids liked the star wars theme of our room

the hotel offers a pocket wifi for one day use for a very very small fee, like less than 2 euros if i am not mistaken

nice personal, great location if travelling by train, close to sights in the city center, kids liked the star wars theme of our room

probably a well themed room if you have kids

bunk beds unfortunately we couldn’t avail of the top bunk as my kids move so much at night and there was no side rail on it or ladder to get up/down

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

lovely bar area

lovely staff, beautiful room, great room service food.

team; great restaurant and summer terrace; family/l friendly - on check-in you’re provided with kids’ set - coloring pages, shampoos, slippers

ts/salts/chocolate) in the room and room service can be more extensive

wifi didn't work which wasn't ideal but not a deal breaker for us.

room was on the third floor and the wifi was not up to scratch

for example, our shower wasn t working properly, windows didn t close correctly, wifi signal not very strong, etc

wifi did not work inside my room - i was told that there was an issue with wifi on that day - it

we had a minor incident with wifi coverage but it was quickly solved by the team, who offered us a room change free of charge

staff denied letting me fill up my water bottle from the water machine in the gym, saying it s reserved for gym users only

gym is limited to a few pieces of equipment in a very small room without any windows

a very pleasant stay for my kids (teens) and me

the shower is no storage place for your amenities everything need to be on the floor :/ gym is by reservation only

the ac worked well in room and wifi was great

gym/spa was closed for 2 days external building work didn't allow us to sit outside for two days

didn't have a swimming pool. my stay wasn't long enough

there is a beautiful solarium with swiming pool and gym at the roof; however, they are not open besides of business hours, so you cannot use

satyed only 1 night and didn't use any of the awesome facilities such as the gym and spa on the deck

we got to see the view from the gym/plunge pool on the roof

ong other things next to a laundry place)

friendly staff, modern room, great breakfast in hotel, lovely rooftop bar with small pool and views

essandra and

location, rooftop bar and very helpful staff.

wifi connection in my room was a mess, i'm fact inexistent

no staff. limited info. was there wifi?

breakfast was good but lots of plastic - needs to be more sustainable

entry, had to email to get wifi details, no slip mat or floor towel in bathroom

only one wifi connection access is difficult

breakfast was very basic but enough.

location - breakfast - staff - cleanliness

wifi on 7th floor wasn't perfect but usable

4) the wifi was free with good speed and connectivity

was perfect. good location, room with spectacular view , tasty breakfast, good wifi .

the kids had a separate space with a wall separating the sleeping spaces

location, fantastic room with spa bath and separate shower

wifi good in all areas

good airco and wifi

but there is a private terrace for the apartment 401

45 and nobody was around

mportant to teens in the group)

loved the experience. comfortable rooms, great wifi. excellent location. 100/10 would recommend.

wifi didn't work well in the upper level of our room

wifi was not the best, checkin not before 1600.

the wifi does not work

lovely clean apartment and comfy bed, we didn't cook but the kitchen had everything needed to make a meal if needed and a dishwasher

wifi was really poor

place to stay, spotless clean, fully equipped kitchen, spacious, blackout curtains for perfect sleep, very comfortable mattress

and a full explanation ahead of time would have been helpful for someone traveling with only wifi

room has everything we want, good facility in the kitchen too

the gym was also a great addition

the bar had no beer

nice comfy hotel in the heart of a wonderful city. friendly helpful staff. nice bar area.

is under renovation, so when i was there, there was no bar, no dining room, sporadic power and wifi

supplementary charges (laundry, bar) were very high (*) furthermore, the prices for laundry service were literally a mockery, i

although breakfast is included in the price, we did not use it because it was not good

it smells really nice when we arrived. stuff was cool, and breakfast was ok.

good breakfast!

the staff was kind and helpful. also the breakfast was nice

good price for a room with tv, internet, and refrigerator, inklusive breakfast

excellent breakfast, very helpful staff, central location

i travelled with my husband and three kids, we had a separate bedroom for us and the kids had a biunk bed and a single in another room

great wifi, friendly and helpful staff, good breakfast.

the wifi signal was very good

breakfast was good, with a healthy menu

fi) was very-very poor

a bit tiny. wifi is weak. bathroom lighting is not bright enough

poor wifi connection

great location, daily room service

wifi was very poor and kept disconnecting from tv so couldn t use tv either.

the wifi was an issue but we were okay because we didn't really need it

wifi worked well and smooth

the cocktail bar is excellent

everything except the wifi very slow

almost everything! i wish there were more hours for room service.

everything was perfect especially the breakfast

good air conditioning, comfortable large bed, small fridge with minibar, fast wifi

wifi code was emailed to us on arrival but we couldn't access it as we couldn't get wifi/email

wifi connection was a bit slow for somebody working remotely

wifi is a bit iffy

the curfew and covid rules it would be nice to have a bar to have a late night drink, but this is just bonus

we did not use the pool itself, but the pool area at the roof top was perfect to enjoy the sun

the bar maid on the rooftop bar was so welcoming and friendly

roof top bar, terrace and plunge pool very welcome

so spacious and well done with the tv and kitchen as room divider - this varies per room

wifi was very patchy and poor

staff was very gentle, the room had all that's necessary

t sure if it was due to outdated

nice helpful staff and very good wifi

friendly stuff, when i asked for late check out they easily

the wifi connection is very fast and works beautifully

the only issue i had was connecting to the wifi, which the

the walls were thin and could hear other conversations and coughing. wifi was a bit slow.

wifi ud83dude05

you have a little fridge too with two bottles of water inside, hairdryer available, free, speedy wifi, smart tv, 24/7 access

the wifi was free and very usable

the staff was extremely polite and ready for any answer, the breakfast was very good, the location was a 10

the breakfast was pretty good, and was served in the

top location, excellent wifi

breakfast room small and is actually a corridor. but hotel has no other space for it i guess.

very good breakfast, more than adequate and well served buffet style

no room service

location was fantastic , and the outside terrace bar was wonderful .

nice cocktail bar with friendly barman

tea/coffee making facilities in bedroom - i missed that wake up coffee without having to ring room service

nice bar with outside space

would be good if there were any breakfast options on site

wifi wasn't working correctly but the staff did their best to accommodate us with a portable wifi

choosing breakfast is recommended, it was great to start the day with that

smo hotel)

the wifi worked well

also i ordered water from room service and past one hour and water never arrived

excellent- perfect for early check in and late check out

and large room, quiet, comfortable, nice staff, good room service and nicely served, heathy choice for breakfast, great location

ception, room service, cleaning), very clean and quite rooms, i would definitely recommend that hotel to

pretty well everything. location, rooms, staff, breakfast, bar area etc etc.

pecially in summer) but that's a small detail

the wifi is very good

small pool although didn t sie

the breakfast selection in the hotel is extremely good with a great setting next to the plunge pool in the court yard

i loved the coffee in the morning by the little pool, and the food presentation was very 'bali style'

and minibar were too expensive for what was on offer, no coffee/tea facility in the room, the wifi didn't work on my laptop, the walls are very thin and i could hear conversations from other

adults and 3 kids)

kids beds could be a bit bigger.

great location, nice neighborhood with cafes around, kids friendly hotel

the provide free bikes and even strollers for people with kids

the location, the room, breakfast, cleanliness, the super helpful staff - amazing value for money

the whole staff was very nice, breakfast was very good as well

it would have been nice to have breakfast included. pillows a little too high.

tasty and sophisticated restaurant and bar downstairs, available for room service

breakfast was amazing, the decor of the hotel looked great and they had great facilities in the

like the early check in from 10am and room ready from 12pm

early check in was so kind, allowed us to rest after a very early flight

the wifi is pretty weak (5th floor) (+)great modern feel, good location and reliable wifi nice daybed on rooftop. (+) comfortable bed and good wifi (-)wifi was weak at our room, in the hallway was good. (+) good wifi (+) tv and wifi worked well (-)wifi not very good no english tv channels very small cups and no milk for tea or coffee design (-)wifi was flaky (-) very limited arrival hours, a single common coffee maker that made mediocre coffee, wifi signal that didn t reach our room

lls included) i didn t

wifi is more than slow and unusable in the room

the wifi was horrible and we saw a dead cockroach on the stairs

wifi was great too, even when i needed to work for a couple of hours

the wifi was weak and sporadic but maybe it is just worse on the top floor where my room was

room service was too basic and tasteless

our room was luxurious and the free mini bar was fantastic with soft drinks and snacks

restaurant and pool good interior design as well

excellent room service

free wifi, mini bar and

the wifi signal

the wifi worked well and we had a quiet room on the back of the hotel

internet/wifi and mobile connection in general is very bad, which for someone who needs to work from the

wifi was a bit slow, and even though the room was fairly large there was no desk which indicates to

wifi kept acting up

wifi was working properly

the next morning, we discovered thanks to our new hotel's wifi that the informations to get in were sent to us by e-mail

location in the centre, nice rooms, free wifi

the room was very comfortable, clean, and with a very good wifi connection for

wifi was poor

meters) very comfortable beds property has pool but works only in summer backyard was

cook, fridge, kitchen, private area close to metro

it even has a small pool and a kitchen right next to it

the pool didn t seem very clean.

courtyard, nice pool, kitchen area very useful for preparing breakfast

e were on the 3rd floor and had to carry 3 big suitcases), wifi worked poorly, ridiculous tiny bathroom, old building with old windows, staff left at 8pm

downside as our room was on the front it was very noisy especially on saturday evening with the bar across the road and collection of recycling bins outside

elevator

place is so lovely, beautifully decorated, staff is unbelievably kind and friendly, coffee bar is amazing and we also rented bikes there, was so

wifi worked

wlan has no internet (use hotel wifi) (+) wifi worked well, staff were really (-)the internet (wifi connection) was atrocious. it would cut off and on constantly and was slow. (-)got the wifi to work (-)there was no wifi in my room (-)wifi did not reach very well in the bedroom in all parts (-) no tv or wifi at all

location, room, stuff, breakfast

gym equipment wasn't always working.

for room service/mini bar etc

the outside space is ok but not great and no outside pool

the relaxing spa area, and the tasty meal ordered through room service