wifi was poor

wifi was working properly

bathroom, spacious enough room with fridge and coffee machine; desk and good lighting, fast wifi

the room was very comfortable, clean, and with a very good wifi connection for

wifi is appalling desecration states netflix but either not available r mg it skills are poor would

the room wifi could be upgraded

the whole staff was very nice, breakfast was very good as well

t you can imagine kids walking making as much noise as

it would have been nice to have breakfast included. pillows a little too high.

the wifi didn't work

wifi is not good

only thing that wasn't fully ok was the wifi, it was a bit slow and at times, hard to connect to, rather than that, lovely

although hotel offered wifi this was not possible for us as was an unsecured site and

the view from our room was amazing, all staff from the hotel to the restaurant and bar staff all very friendly

tea/coffee making facilities in bedroom - i missed that wake up coffee without having to ring room service

hotel very comfortable rooms & amazing courtyard with small pool

restaurant and pool good interior design as well

free wifi, mini bar and

lovely amenities, amazing restaurant, bar and staff

everything about my stay i loved the thoughtful architectural touches, staff service, room service, the bed was incredibly comfy and the location was good not too busy but still

the wifi signal

the wifi worked well and we had a quiet room on the back of the hotel

wifi was a bit slow, and even though the room was fairly large there was no desk which indicates to

the wifi fulfills the strict minimum

wifi kept acting up

amazing staff, both at reception and in the breakfast restaurant. location was the best

the bar food menu could be better choices

i d also like to mention that i am not a big drinker but nico that works behind the bar made me question that because those cocktails were amazing

only thing was it didn t have an outside pool but had maybe down to location in town

we had spa treatments and lunch in the restaurant which was absolutely amazing and super value

no room service or minibar.

good wifi

bar wasn't open when we visited but this gave us an element of privacy on the terrace so we didn't

the wifi was included and had coverage throughout the building

ud american kids v drunk) - the room service menu v limited

a bit tiny. wifi is weak. bathroom lighting is not bright enough

wifi connection is poor

great location, daily room service

wifi was very poor and kept disconnecting from tv so couldn t use tv either.

wifi is slightly unreliable

i travelled with my husband and three kids, we had a separate bedroom for us and the kids had a biunk bed and a single in another room

great breakfast, nice staff, good wifi, great lobby and free coffee and tea all day

part about this hotel is the location, it is so to the center and so convenient for families with kids who do not want to spend their vacation on the roads

breakfast was good, with a healthy menu

i travelled with my husband and three kids, we had a separate bedroom for us and the kids had a biunk bed and a single in another room

small plunge pool with loungers outside

had two rooms down the hall from each other which was perfect with kids

the bar maid on the rooftop bar was so welcoming and friendly

the rooms are big and well equipped even with a small kitchen

had two rooms down the hall from each other which was perfect with kids

perfectly located, amazing staff. also offered a late check out

breakfast at another hotel of this chain, a few minutes walk away

stayed for the valencia marathon and they offered earlier breakfast on the marathon day and massages which was such a nice gesture

would be good if there were any breakfast options on site

- clean rooms. - good wifi. - close to restaurants.

and a full explanation ahead of time would have been helpful for someone traveling with only wifi

great to have basic kitchen facilities and access to the laundry

wifi was really poor

there is a laundry room in the top floor

room came with living room and kitchen and utensils secured main door and super clean

the gym was also a great addition

room itself and room service impecable

hotel bar was only open at limited times, however, this is not really a problem given the choice of

no weights in gym.

however the food delivered by room service was overpriced and simply bad

town, the breakfast was very good with scramble eggs and bacon cooked to order, also loved the spa bath will be coming back

location, fantastic room with spa bath and separate shower

had the suite room with private terrace, which had a lovely view, and great to have outside space close to the centre of the old town

friendly staff, great food in bar below with children's menu

the location in the middle of valencia old town, the breakfast was very good with scramble eggs and bacon cooked to order, also loved the spa bath will

wifi connection was a bit slow for somebody working remotely

only bad experience here was to do with the room service (which isn t actually run by the hotel) (+)best reception team and cleaning room service! (-)more choice needed on the room service. the options are rather bland. (-)room service was closed by the time i got back (-)at the hotel only opens during weekends (so no room service either on a wednesday night but excellent restaurants available in the area) (-) - the room service together with the breakfast was the biggest disappointment (-)room service available both days we were there (-)view only walls outside no catering except breakfast which was very good could ask for room service but we did not do small fridge in room but not very cold we only had a couple of small (-) also there was no room service after 5:00pm (-) no room service or restaurant available after

wifi code was emailed to us on arrival but we couldn't access it as we couldn't get wifi/email

wifi signal was too weak and slow

good wifi and accessibility to it

the wifi is pretty weak (5th floor) (+)great modern feel, good location and reliable wifi nice daybed on rooftop. (+) comfortable bed and good wifi (-)wifi was weak at our room, in the hallway was good. (+) good wifi (+) tv and wifi worked well (-)wifi not very good no english tv channels very small cups and no milk for tea or coffee design (-)wifi was flaky (-) very limited arrival hours, a single common coffee maker that made mediocre coffee, wifi signal that didn t reach our room

like the early check in from 10am and room ready from 12pm

early check in was so kind, allowed us to rest after a very early flight

wifi is more than slow and unusable in the room

wifi was weak at times. bathroom soaps tiny.

the wifi was weak and sporadic but maybe it is just worse on the top floor where my room was

layout of the cr, not so fast wifi,

room was very small and the wifi was very slow that s if you could connect to it

bathroom location which meant the kids had to walk through our room to get to the bathroom

the walls are so thin, the kids next to me were so loud until 4am and there was no hair dryer in my room

location. small room but all i needed. good breakfast

we were four if two adults and two kids

the walls are so thin, the kids next to me were so loud until 4am and there was no hair dryer in my room

no spoons in the breakfast with yogurt

friendly helpful staff, excellent location, lovely breakfast, excellent shower & very clean.

we enjoyed our breakfast on the terrace each day

entry, had to email to get wifi details, no slip mat or floor towel in bathroom

no staff. limited info. was there wifi?

for example, our shower wasn t working properly, windows didn t close correctly, wifi signal not very strong, etc

wifi did not work inside my room - i was told that there was an issue with wifi on that day - it

wifi was good and strong so that compensated

we had a minor incident with wifi coverage but it was quickly solved by the team, who offered us a room change free of charge

room was on the third floor and the wifi was not up to scratch

nice room with a really good shower, helpful personnel, good breakfast, location is perfect

hospitality was superb and the breakfast was very good indeed

wifi was spotty if you are using any kind of no-track software or business vpn

it would be nice if they could include a small and free breakfast

good wifi and comfy bed

tables and chairs along with other guests at different tables enjoying the music at 11:15, the barman asked us if we wanted another drink before the bar closes and to move inside, we informed

small pool and sun terrace

the hotel was spotless and prompt room service

i need late check out and iron, they helped very quickly

would have liked a bigger pool/sun deck on the roof

i was to pick one negative, i just didn't find the hotel was very helpful with late check out

ception, room service, cleaning), very clean and quite rooms, i would definitely recommend that hotel to

excellent- perfect for early check in and late check out

the only thing i didn t like was that the outdoor terrace / bar was not in use during my stay.

very friendly and best experience with staff

the gym was sufficient for a holiday workout as it was too hot to run outside in valencia

only downside the gym is very small and you need to book in advance to use the gym

staff denied letting me fill up my water bottle from the water machine in the gym, saying it s reserved for gym users only

the gym was good, it has a weight lifting machine for different exercises, treadmill, stationary bike,

a very pleasant stay for my kids (teens) and me

everything was perfect especially the breakfast

location, great room, perfect rooftop pool, helpful attentive staff

it even has a pool on the top level

lovely having the pool on the roof, a coffee machine and great views of city streets

roof top pool a welcome addition in the heat and a great location

small pool, but nice escape from the heat

wifi was slow & there was loud work going on in the next room

wifi ud83dude05

you have a little fridge too with two bottles of water inside, hairdryer available, free, speedy wifi, smart tv, 24/7 access

the wifi was free and very usable

the only issue i had was connecting to the wifi, which the

the wifi works well

staff was very gentle, the room had all that's necessary

very bad wifi.

wifi was sometimes lag.

friendly stuff, when i asked for late check out they easily

breakfast was ok but a little plain , busy after 9am

room service was also a bonus

we were upgraded to a deluxe spa room which was beautiful, spacious , really comfortable with tea & coffee facilities water

panaria next door perfect for breakfast also

the wifi was not strong enough to reach our rooms at times.

wifi connection is very important to me, and it worked very well throughout my whole stay

wifi wasn t good

the wifi does not work

mportant to teens in the group)

wifi didn't work well in the upper level of our room

to request a few room service expendable items during our stay that were not replaced during room service

no snacks

the location, staff , room service and the room.

bit slow wifi but they have a solution to it, they gave us a portable wifi router so the problem was

the wifi wasn t good.

staff clean room and bathrooms location was good, but not right in the centre of old town wifi was strong

bunk beds unfortunately we couldn t avail of the top bunk as my kids move so much at night and there was no side rail on it or ladder to get up/down

the ac and the wifi were good

we stayed in a family room with very young kids and nothing was too much trouble

the hotel offers a pocket wifi for one day use for a very very small fee, like less than 2 euros if i am not mistaken

pool and services

i ordered a beer at the bar and the sizes are quite small for the price

lovely large outdoor courtyard area with bar and restaurant

friendly staff, excellent massage and spa facilities, great breakbeats, spacious room

the staff, the gym, the breakfest - everything is

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus, the hotel had beer, wine,

the wifi sucks

hotel for a trip to valenica with familie and kids

hotel for a trip to valenica with familie and kids

wifi was very poor

wifi worked

the wifi was not great - wouldn t have wanted to rely on it.

elevator

the wifi was also spotty and went out completely one night

soap/shower gel, kettle with tea, filtered water available for free, tv

wifi didn t work

good wifi signal

info re breakfast - only noticed by chance after 3 days

we were told breakfast was available but nothing was

the staff is nice and the breakfast is simple but filling

wifi was working very slowly and there was some strange noise from air condition

didn't like the wifi was free , but unfortunately didn't work well

sometimes the wifi signal was weak.

quick early check in with free refreshments, very welcoming

wifi was on and off.

centrally located, bar at the rooftop,

this hotel has a rooftop swimming pool and bar; the views of the city from there are spectacular and the bar staff very friendly and efficient

couple of loungers near the pool would have been nice but great to have an afternoon cocktail sitting in the pool

location right next to the wall, laundry, pharmacy, bakery, and stores

the top is an amazing terraza- bar with swimming pool, and a confortable sitting area with an lovely view of valencia

the best part - i did not expect such an amazing hotel as i've had previously bad experiences in barcelona and madrid

arrived for our anniversary and first time away from the kids so we were super excited

are all very minor, but here goes wifi randomly disconnected, unlinking my device from chromecast in the middle of a show bathroom is

roof top bar was not a roof top bar, it was a roof with room service that was extremely slow

fantastic location, great breakfast and friendly staff. the roof top bar was an additional perk.

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's a

had a room that all five of us could fit it

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's a

location was great, room was fantastic. kids love it.

family friendly hotel so can be a bit noisy if kids are running around

hotel, access without reception, good place, near kids playground, recommended for family

free wifi

wifi connection was not great

the wifi was terrible. less than 1mb through, so barely usable.

wifi was really slow

rooms, ability to do slightly early check in and slightly late check out, very friendly and helpful staff

cut on 28 april and they did their best to help all of the guests despite having no electricity, wifi etc

the wifi wasn't perfect. the same price apartments can be different in size.

amazing staff, 24 hours support, large and comfortable appartments, perfectly cleaned , wifi and great location

the staff, the cleanliness, the upgrade, the welcome drink, the late check out, the location wasn t too far, it was seriously brilliant

that the pool was closed but under the circumstance.

the pool was welcome to cool after exploring the city

i wish the pool didn t close at 8pm

interior design, clean bathrooms and bedrooms, great location in ruzafa, cute pool to chill in, friendly

friendly and welcoming staff with a cute pool area and spacious rooms with clean lines and very modern

wifi in the room worked only in selected places, outside the room it was ok all the time

at the hotel bar costs 3 euros poor room service

no pool

only 2 devices for wifi was awkward. a coffee maker in the room would be nice.

lack of either provisions for making a hot drink or extending the room service

the staff, the breakfast, the near by site seeing, the warmth, the fridge in my room, free wifi

- nice room - comfy bed - good wifi

swimming pool was smaller than i initially thought, but on the bright side, it wasn't used by many people,

gym was also hard to access and a bit small

pool and sauna were clean and tidy, it is nice after a day walking around the city

both the sauna and gym were also not open due to maintenance work

i wish the rooftop bar was open but understand not open as due to the season and weather

the rooftop bar and complementary minibar were great too

fantastic rooftop bar with excellent service, which was an extra bonus

only issue was they give a room near the bar which was

the room was perfect size for a couple, room service was excellent and bed was very comfy

it was very clean. seemed quite new as well. fast wifi, friendly staff.

the wifi speed, nice personnel and cleanliness

wifi is great, everything was nice and clean, whole hotel looks nice and cosy

wifi connection is very nice

staff very accommodating, especially the bar staff

hotel with fantastic breakfast available at good times and we also opted for dinner at the hotel which was really great

wifi problematic. had to go to the lobby to get wifi

i also think the wifi was slow

breakfast exeptional , big bath , nice extra (housecoat) , gym was great. staffing so helpfull (-)facilities are a bit old overall, also there gym is quite small but none of it really mattered during our (+)it has a nice small gym which i enjoyed a lot (+) even a small gym 0-24, mostly for every recommendation (+) the gym was well equipped (+)great gym, awesome breakfast, nice view (+) the gym of the hotel has enough equipment to do a good training, and you just need to ask the staff for (-)no gym and the tv channel are (+)including some local things; i also liked the training room though it is too small to be called a gym, yet at least there is something you could do to work out in the hotel (+)a private parking included in the price and available only for hotel guests, and also a very nice gym

wifi not working properly at the 8 floor

good breakfast buffet, friendly staff

as well as kids summer camp

not having to pay for the safe in the room or the gym

wifi wasn't working the most of the time