because ive never been to a place where every single employee, from the front desk staff to the pool maintenance man, they were all very friendly amd went above and beyond on there customer

one can order some limited items for room service but for the high price there should be a breakfast room with a modicum of service

lovely rooms on the sand with balcony to sit out and listen to the sea with a glass of wine after kids fell asleep

:) we realized you have golf carts shuttling back and fourth but my kids were too impatient to wait

missed having our own golf cart. that was a bonus the first time we came.

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn’t a problem

the indoor pool

my kids were so happy and would love to stay in embassy again in the future

cold pool. my kids didn’t last more than 15 minutes in the freezing indoor pool.

the kids loved the pool

breakfast all you can eat with omletts the gym

very quiet, great location, great tv had disney for my kids

then i asked the maid to bring a new comforter and put it in there laundry room they never brought the comforter and towels

the queen room with kitchen had the hardest most firm bed ever and i didn't sleep well on it at all however the king

very comfortable beds, kids had room to play in the room, laundry facility at the end of our row of rooms

the kids enjoyed playing in it

parking is good, this place has it all - heated pool - business center - fitness room- friendly staff- breakfast is great , the gentleman that works the breakfast area

the beds are good, the pool nice and warm

did not use fitness center: spent all time outdoors

excellent solution with breakfast while understaffed; a self service bar with fresh coffee, granola bars and fruit

the fitness center is worse than my home equipment

i would question how many kids have hugged and kissed that toy (hygiene issue) when it wasn’t purchased by the previous

everyone from the valet to room service was amazing

room service was fast and friendly - they even sang a song over the phone as an early morning

no microwave or fridge in the room, making it harder to travel with little kids.

aveling with 2 kids)as the doubles are small for kids to share

great breakfast with a view!

-the unexpected view -the late check out -the stormy weather (how'd you do that?)

breakfast brought to the room is such a nice touch

room service was great

breakfast served right to our room to eat in front of the large windows looking out to the bay was

the fact that there were no pool facilities for kids.

room service was ok, they kept forgetting to send utensils to our room with our order and got our

kids get a small fun bag that is pretty cool

thanks for the fast wifi

we ordered room service which was really super good and had a nice, enjoyable breakfast in the small and sunny

kids first time staying in a hotel

everything was amazing. location, view, breakfast brought to our room

we have an electric car and had some problems figuring out how to use the ev charger in the parking lot, but eventually it worked

the breakfast was perfect and overall everything was great and we will be back

the continental breakfast was beautiful and a nice snack to tide us over until we got out to go to breakfast

with having my 2 kids i needed a room with the living area, kitchen and bedroom

just nitpicking. but the breakfast portion didnt have any bacon… haha

early check in, friendly staff.

breakfast was nothing to write home about. i was hoping for fresh fruit in ca.

the fireplace was a plus during winter! the kids loved the waffle machine during breakfast.

at front desk was a little rude because i asked if i could check to see if my room was ready for early check in

early check in-didn’t get it

early check in

just 10 minute walk to the shops and food hotel was clean and staff friendly they accommodated my early check in too room had air-conditioning for the warmer days and a fireplace for the chilly

early check in and never heard back if i got it or not

the breakfast was nice

eggs were just right, as was everything that was served for breakfast

bathroom was also excellent —great spa sized tub and lovely lily of the valley scented soaps

breakfast and snacks were delicious

staff was accommodating as we needed an early check in to get to a wedding in the afternoon

pool and common areas closed but not their fault it’s due to covid-19.

convenient location for work and an excellent gym for a morning workout!

the spa was amazing and the pool was clean

the gym was nice

i really enjoyed the indoor swimming pool and jacuzzi i plan on coming back for a stress free environment

when the people next door were banging around, kids playing and jumping

this is a security risk on the first floor and a fall risk for kids on the second floor

was calming and the grassy area was nice for our kids to run around

nice big room: good breakfast. very clean.

kids stomping around and when they left their room, they talked really loud

the pool is always a hit with our kids and the spa

room with patio facing the pool

the pool/ hot tub and how close it was to the beach

nice location with good view, nice pool

i loved outdoor fireplace and little kitchen

the food we ordered from room service was awesome

the gym was great for a hotel gym and better than we expected

the room service menus was terrible not even diff kinds of pizza or humus and veggies

location, free parking and wifi

the heated pool was my sons favorite and the fire pit.

lovely location in pacific grove... golf courses very nearby... lots of restaurants to choose...

we brought our bikes and cycled down the coast to 17-mile drive (which was closed due to the golf tourney

breakfast with many options

ross the courtyard and through the door to the

elliptical machines in gym are old they could be updated.

breakfast room service was expensive.

there was one day that we requested room service and it never came

room service was not good and they messed up my order.

the staff is very friendly and the breakfast was delicious

with in a few minutes walk, you can reach the sea, the laundry, and many restaurants

the breakfast & free cookies are good

quaint facilities, responsive and nice staff, excellent breakfast.

was nice to have a made-to-order hot breakfast instead of cold muffins and bagels

nice gym and pool area too

the pool was nice and heated and so was the hot tub. nice clean and had smores ready at night.

kids lived the pool and s mores at night

they had s'mores for the kids around the pool side

laundry room should be updated the machines were very smelly

late check out served us very well

allowed early check in- huge help

breakfast was a little meagre

excellent complimentary breakfast

spacious rooms, lovely common room with continental breakfast and welcoming staff.

parking is a little tight

terrific, quiet, peaceful, great parking right outside

location was good. nice to have a kitchen.

it was great that we could leave our car in the parking lot for a few hours after checking out--much appreciated

or tea, i highly recommend the power plant, a cafe about 1 minute away from the inn in the same parking lot as the whole enchilada

is great, within walking distance of town, and the beach, light house, and golf course

room was spacious, comfortable, recently renovated and equipped with a full kitchen

would have been nice to have had facial tissue in the restroom and paper towels in the kitchen area

staff; continental breakfast good; room clean/comfortable/ bed just right/location great for golf; 17 mile drive; good restaurants close by

spa not available..was looking forward to using it before round of golf the next day

large room pool and hot tub

i wish it was warmer so we could enjoy the pool but the hotub was great

the room was located right behind the pool

the rooms are beautiful and spacious! beds are comfortable too! swimming pool and spa are nice

the staff were excellent and when we needed a late check out there was no problem at all and they were very accommodating

we were able to get an early check in and the staff was very accommodating

convenient and complimentary ev charging right on the property

love the fact that they have ev charging available

went to play golf at spyglass the same week as the 2022 monterey car show

they have a lot of good amenities in this place. i like the fact that they have ev charging.

got laundry

the indoor pool was a nice evening activity for our family

really like the hot spa and cool indoor pool

the laundry facilities are outside under a balcony, not very good in inclement weather.

really nice indoor pool

laundry machines labelled out of order, but were not.

a/c; dirty patio opened to very noisy street & swimming pool/hot tub which had loud kids until 10:00

also, it has laundry facilities

wasn’t sure if it was from spiders or fleas or whatever but my kids and boyfriend had bites

ada handicap room. great location for my golf tournament. it's great to have lights to read.