indoor pool was great,restrooms and showers clean, the only thing was the sauna wasn’t

bar and activities are a great plus

hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms had enough plates and microwave and

pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find

we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far away from it

the hotel has an indoor pool

location, secure parking

nice staff and secure parking. good location close to the main square.

the beds are very comfortable, the room service is exceptional, and the central garden is very charming

good breakfast, convenient location and parking. authentic building.

quiet. pool

the swimming pool is also grim, and doesn t look at all appealing in person

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

the little kids park and the open outdoor space.

noisy interior room, as children play in swimming pool and patio

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

room, free breakfast, hot water, free wifi, friendly and kind staff

parking included at an

everything was fine considering room service

en when it was difficult to communicate in english for them), good

cold swimming pool

pool wasn't clean

- hot water for shower: be patient, sometimes takes 3 minutes - parking

pool water temp - in the bathroom, nothing to but your stuff

othbrush

buffet, fitness center, friendly staffs, quit comfort

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

the pool was not clean. the tiles joints were dirty.

facility was excellent, friendly staff and fitness studio

hotel and grounds, nice swimming pool

the room also has a table, but this room didn't have a kitchenette

fresh coffee in the morning, and a speedy laundry service

wifi on the left odd numbered townhouse style hotel rooms has poor wifi pick up

spotty wifi, only close to window

the wifi isn't the best

wifi also is very weak and nonexistent at times in the majority of the room

cable service, wifi, it's clean

some times the bar upstair its close

and i was not communicated in advance that the pool was out of service

beautiful architecture, amazing breakfast and very near to the city center

there were no people at the hotel---very depressing---at least the young lady who tended the bar was charming and efficient

wifi service

room that was not what i booked

terrible smell in the bathroom and wifi was very bad

was very clean and nice, nice speed on the wifi connection, very friendly and helpful personal it was a very good experience this hotel is

the parking space is not at the hotel

and no parking available

they allowed me a 1 hour early check

the gym is okay

for free parking and not to charge for 1 hrs late check out

staff helped me get express laundry service

free parking for us, but in a different location

breakfast was very good and offered a nice selection of mexican food

was very cute, rooms were clean, bathroom was great; breakfast each morning was very good

there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays

everything. the staff, the rooms, and the incredible breakfast.

breakfast was included in the price of the room, and we loved the dining room, and returned for a

the kids loved the pool and the overall feel of the hotel.

coffee was weak and overpriced, pool was pretty to look at but not inviting to swim in.

nice touch of having complimentary iced fruit-infused water and popcorn for kids

pool was filthy, they had just redone the finish on the tile work filling the pool with debris

about beforehand (also reflected in the price) so the usual facilities weren't available (gym, pool), so i can't comment on those facilities

comfortable bed, great wifi, and the shower was huge

very clean, nice ambiente, kind staff, super wifi, great location

wifi was a little slow.

thedral, restaurants)

on the menu was omelet and egg benedict, and room service was outstanding

odour from the drains from time to time, wifi intermittent and not reliable, hot water in the afternoons or nights was scarce

) wifi can be very bad

perfect bed for dreaming sleep, silent room, good wi-fi, parking place

wifi patchy at best in room

location and free parking