great pool and jacuzzi area

breakfast was good

great service. john at the restaurant and the bar exceeded our expectations!

location and rugged surrounding beauty. breakfast.

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the magnificent pool

the amazing breakfast buffet

social area is very close to the bedrooms and you can here all the noise when others are having breakfast

breakfast was excellent, tailor made and delivered in a friendly and efficient manner.

loved the courtyard and pool area which were so relaxing

it's a bit uncomfortable - you may need to move buildings for breakfast, or to access the larger pool

the pool is beautiful

it s low season, that s why there wasn t a breakfast buffet, so the choice was quite limited

i strongly recommend to have a system for elders in order to enter to the pool

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

wifi in the villas was not working and the ran out of food menu fast

the kitchen and waitstaff were not coordinated, resulting in delayed food delivery, cold beverages, and

the kitchen serves great food, our compliments

on a positive note, the stunning view enhances the experience, and the communal pool meets expectations

a very hearty breakfast was served on a terrace with a fabulous panoramic view of the pueblo

if i had to name what was not perfect: the wifi does not reach the cabins (but is wifi why i am hete

the views are stunning, especially from the breakfast patio, which is delicious and plentiful

the breakfast was ok. good coffee. staff is friendly and helpful.

mountain, with amazing views, very quiet and private, all the amenities you can want: natural pool, walking

the breakfast is included and defintely isn't or shouldn't be a factor in reserving the hotel

the breakfast was free, simple

the breakfast was tasty but limited choice which never changed, only one cup of coffee then charged

included breakfast mediocre. lot of noise due to traffic

location, great staff,clean, breakfast good,

there was no problem with the wifi signal

loved the breakfast options, i could choose where to to which restaurant

it s a beautiful property, our bed was so soft, and the breakfast was plentiful and delicious

the staff was terrific and it was the best breakfast i ve had in colombia

perfect wifi

uncomfortable to get to the rooms, bad wifi, bathroom so-so

don t have room service, they put me on the 5th floor and elevator was not available or working

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast,

there is only cold water, so a whirlpool in the room does not make much sense

pool, restaurant and resort were really nice.

wifi on the rooms restaurant closes at 8

the pool is amazing and the atmosphere in the hotel was really really nice

breakfast was scarce, for the price i was expecting a grand buffet

nice pool and jacuzzi

big room clean pool hot shower

swimming pool area just amazing with stunning view

beautiful property, spacious room, relaxing pool, breakfast included

one of our breakfasts was terrible

owner is putting in wifi

the free breakfast was very good

breakfast included would have been nice.

2- no breakfast is offered, not even a cracker or something

i was very pleased with the fast wifi as it was important for me to work

one tip i would give is to make the sofa beds more confortable for the guests since my kids had a bit of trouble

the staff was very friendly and helpfull the breakfast very good

breakfast didn't have much options. so one has to stick to the very limited choices everyday !

loved the breakfast

great staff, clean, great breakfast, quiet.

nice facility and clean, great staff, good breakfast. good central location.

location, comfortable, and good breakfast options.

staff is fantastic, clean and great breakfast

cafe in lobby was great for breakfast

the breakfast was terrible and exactly the same every day

the spa facilities were exceptional, providing a truly relaxing experience

beds are a little hard, the tv didn t work, the wifi was bad

the breakfast was good and also the location.

every morning we had a good breakfast

great breakfast en location

hope breakfast menu change every day.

gorgeous spa and facilities

safe location, good facilities, friendly staff, decent enough breakfast

the two person spa tub

the hot tub was clean, wifi speed excellent and i enjoyed using the sauna

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

the breakfast included was fantastic and became a daily highlight for us

breakfast, view, pool & staff

my only small criticism is that the gym was limited but certainly functional

room was very spacious with a kitchen and living room

rooftop pool was quiet and warm

the pool was heated and the gym was cute

swimming pool and good breakfast

wifi connection in my room, 2 night without air conditioning, plumbing issues in toilet

wifi signal is very bad, which made it impossible for me to get some work done

carlos who served breakfast was fantastic: very considerate and kind and attentive

breakfast is included and not bad, but not great, either

complete kitchen utensils

the breakfast should have more variety

made the reservation it stated there was a microwave, there was no microwave in the room and the kitchen utensils

i never had breakfast there. the location is convenient.

s a beautiful little flat with all the facilities, excellent location, good wifi and very clean

location, friendly staff and cool bar with the view onto the main square

i heard a child crying often even though it s supposed to be an adults-only property

tv ia horrible never works and laundry service is subpar

the wifi connection is a little bit weak.

wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome

they have laundry service as well

breakfast buffet is boring

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

although the breakfast was included, i did not try it

location near to aguacatala metro very clean and tidy good value tasty breakfast (3 options: traditional, american

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

the receptionist has to cover the chef for breakfast last day of our stay

* the hotel does not have a mini bar service * the rooms are not quite comfortable the hotel is not really

room dont have wifi

the breakfast was delicious and varied

safe area and perfect for tourist and/or if you are traveling with kids

put a little bottle of water upon arrival in the mini bar of the room

didn t offer breakfast and the final price was different from what we got on the reservation on

you have to cancel your meetings consecutively and in different days because the wifi is not working, even after

the free breakfast is very

the wifi for the television was off and on.

breakfast was exceptional

kitchen well equipped

wifi was very unreliable

available ours that the staff told me to use the gym and the pool were different than the ours on the signs

the parking is another ++

there is no height limitation on the onsite parking

breakfast could be better with more choice of fruits, stronger coffee , yoghurt muesli and better

plus, there is no 24 hour room service and no free toiletries either as in room description

good breakfast

breakfast was ok, not that many options but nice anyhow

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

large breakfast with many choices

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

the mini bar without products

the complimentary light dinner buffet is a nice and unusual touch. wifi worked well.

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

room electrical key / delay in breakfast

i order two times room service and the person in charge canceled the order and never call me

the parking garage. to pick up my mom in wheelchair.

the room has a nice view and a bathtub. the breakfast was great!

t very pleasing and they often time forgot to bring us certain items that we asked for in the room service

facilities were not ready, the swimming pool area was under construction and spa employees still in training

big gym

room service takes long time to bring the food

no bar by the pool, no mini bar and room service close s early

great staff and excellent breakfast. restaurant is also good.

the breakfast was great, and the restaurant items were good

beautiful city view, delicious breakfast

nice wokring space and kitchen

we had to repeatedly request coffee for breakfast, they never came around to ask for refills

center with exito (colombian walmart), so we were able to get food to cook in our ensuite kitchen

the breakfast was amazing with gorgeous view

no safety bars shower water supply was not regulated, water would turn hot or cold there was no restaurant or

no room service & no restaurant!!! jacuzzi tub did not work!

in front of the hotel made it a little difficult to find the parking garage but we figured it out

clean premises, good wifi, friendly staff who were willing to help

limited breakfast selection and the wifi was very poor

they forgot to replenish the mini bar one day

all incidentals at san fernando, laundry, menu prices at the only restaurant, (dann carlton has three) were

the breakfast was great, the gym was smaller but nice, and the pool was great

fantastic included breakfast, orlando is the best

so for kids not a good area

the breakfast is also good enough

everything, room was not clean, there is not wifi facility was no proper sign. service horrible.

wouldn't work right, room was too close from parking lot, some guy started cutting the grass very early and it

peace, sauna, pool

the pool area also has a covered area you can relax on nice couches and chairs, can even get room service up

wasn't really much of a room service and there was no restaurant or rooftop bar/restaurant

the bad wifi connection

steam room, mini gym with actual free weights

laundry facilities, rooftop deck/pool area, secure building, garage parking, very quiet

breakfast options were a bit limited with only two

more than one coffee included with breakfast would be great

the breakfast was delicious and the area was lovely if you also wanted to spend the whole day there

and calm location, nice breakfast and friendly staff (although they don't speak english, but hey it's colombia

it was a lovely room, with good facilities, friendly staff and a plentiful breakfast included.