staff is fantastic, clean and great breakfast

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

nice facility and clean, great staff, good breakfast. good central location.

one tip i would give is to make the sofa beds more confortable for the guests since my kids had a bit of trouble

the staff was very friendly and helpfull the breakfast very good

great staff, clean, great breakfast, quiet.

a good breakfast and friendly staff

breakfast didn't have much options. so one has to stick to the very limited choices everyday !

the breakfast was good and also the location.

every morning we had a good breakfast

beds are a little hard, the tv didn t work, the wifi was bad

clean and new rooms, basic but good breakfast, 24h reception, 10min walk to the metro, good wifi

great location,free parking, breakfast and daily house keeping wit a smile, good job to staff..

breakfast was varied, healthy and delicious

is good and convenient to shopping and restaurants, and they have secure, off-road parking which is a big plus

the two person spa tub

staff very helpful. very comfortable room. lovely pool

my only small criticism is that the gym was limited but certainly functional

hard to say i didn't like something, i personally felt the bar area servers could of been more attentive

great preparation all staff very attentive service excellent entertainment beautiful music room service i have

they have a bar area in the pool area as well

the breakfast included was fantastic and became a daily highlight for us

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

is quiet and beautiful but still close to everything, breakfast on the terrace next to the pool while watching

pool is

carlos who served breakfast was fantastic: very considerate and kind and attentive

nice staff, clean cozy rooms, good wifi, small menu options but really good food. good area.

wifi in bedroom

i paid for the room that get you breakfast at the same time, when i went to get my breakfast the kitchen staf

kitchen facilities were great

one of my favorite features was having a full kitchen, complete with a full-size refrigerator, making it easy

complete kitchen utensils

i never had breakfast there. the location is convenient.

very helpful personelle, helped with laundry, tours, taxi for airport

wifi went out a couple of times in the span of 20 days

they have laundry service as well

the wifi connection is a little bit weak.

wifi is really slow but that is a standard problem in medellin

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

although the breakfast was included, i did not try it

the receptionist has to cover the chef for breakfast last day of our stay

great breakfast, staffing is very friendly from the doorman to the housekeepers. everyone

it was great staying here and the breakfast was nice

the gym

hotel is in a great location, the staff are very helpfully, wifi signal is good, the breakfast was good, a great

there was no inhouse bar during the weekend

i never had breakfast?

breakfast is decent but very limited

the wifi for the television was off and on.

a stove in the kitchen be nice

t take the breakfast, we had the club sandwich delivered to our room, but was the worst ever

uncomfortable to get to the rooms, bad wifi, bathroom so-so

don t have room service, they put me on the 5th floor and elevator was not available or working

the breakfast was fine

was very friendly, breakfast was amazing, and the room was much nicer than expected

excellent breakfast and location

breakfast could be better with more choice of fruits, stronger coffee , yoghurt muesli and better

plants and amazing complimentary breakfast

breakfast buffet is boring

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

the breakfast was great

pool area desperately needs some shade.

no bar by the pool, no mini bar and room service close s early

breakfast was great and room was really comfortable.

breakfast was phenomenal and the attention was great

private secured parking and very friendly and helpful staff

available ours that the staff told me to use the gym and the pool were different than the ours on the signs

we checked in at 10 pm with our kids the bed was not ready

we checked in at 10 pm with our kids the bed was not ready

it had a beautiful clean gym and play area on the roof, so good

i wish they had a bigger gym

the gym could be better

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

breakfast was more then enough to left me full until midday with a variety of selections of hot and

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

room service is excellent and very quick

-breakfast is excellent -rooms are spacious and provide fantastic value for the money, quiet aswell -service

restaurant pool area was nice for my kids. room was decent.

breakfast, room, location

the best part of our stay was the staff and room service

gym

the amenities were great when traveling with a kid; the pool is perfect

the free washers and dryers were very useful when traveling with kids

comfortable beds and godo wifi

the bad wifi connection

and calm location, nice breakfast and friendly staff (although they don't speak english, but hey it's colombia

the breakfast was delicious and the area was lovely if you also wanted to spend the whole day there

a shame the rather small pool wasn't well-maintained

breakfast options were a bit limited with only two

the staff is super friendly and the breakfast is really good

design people location breakfast

staff is friendly and breakfast delicious

not to mention the breakfast was delicious

pet friendly and provided dog bowles and bed

nicely decorated and good wifi also super silent

excellent breakfast choice, and quality of food served, well educated staff, and very friendly, but

breakfast was excellent and the coffee was delicious

overall, the facilities are really clean, the staff are lovely, and the free breakfast is awesome

location, lovely staff and the quickest laundry service i have ever found

had and also they had a sack on the door that said as much as you can and they would do it all laundry that you

this place miss only a gym

nice gym with views and roof level restaurant for breakfast

staff very friendly, gym equipment new, issues fixed promptly and room cleaned daily

t see room service only on first day no microwave in room very good breakfast but that s it normally

the rooms are large and comfortable and there is a decent gym (if you aren't exhausted from walking)

staff was very kind, the breakfast was also very good and several options with a nice flavour

i order two times room service and the person in charge canceled the order and never call me

room electrical key / delay in breakfast

breakfast was ok, really great value for the money

the room was spacious with a very nice view. staff were friendly. nice breakfast.

the staff!!! the breakfast, the attention to detail. restaurants all around. easy to navigate.

same breakfast everyday

in a great location, i have stayed twice and i will be back, location amazing also really tasty breakfast

g, arepa, fruit,juice,coffee) breakfast

the wifi was slow

the breakfast at al alma, the room service, the bed, the rooftop

the fact that the hotel is pet friendly is a big plus too

we used the laundry service which was affordable and helpful for dirty clothes

the gym upstairs is very spartan and could deserve a bit more investment

gym or fitness center

the breakfast buffet was excellent. location was great.

really nice locals bars including one opposite

the rooftop breakfast, pool, and bar were fun and the staff was excellent

rooftop view was incredible as was the rooftop pool

the rooftop breakfast, pool, and bar were fun and the staff was excellent

aside from this, there is room service for lunch and dinner if you want

toothbrush or beverages, in the twin room only one available plug spot for the whole room, no room service menu

underground parking had plenty of spaces

the gym and the rooftop views are a plus, and the rooms are very comfortable

the bar is expensive and couldn t be charged to our room

we had some outdoor space to ourselves and the wifi was very good so we could work either outside, in our room

breakfast was delicious

you to walk to el poblado the staff is really helpful and fulfills all requests like having laundry done on

the breakfast team were so amazing and great food to start the day with

also, hot water supply stops due to hotel activities such as laundry

the breakfast was average

couldn't use the pool. they requested the us of a swimming cap and they had none available

breakfast was great

luxury and comfy rooms restaurant and room service is amazing

also a laundry room that is fully equipped

amazing design and decoration taste, cosy, thoughtful staff and exquisite breakfast experience

great location - a short but steepish walk into the main bar /restaurant area - like provenza

breakfast was delicious

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

the garden and landscaping are gorgeous; the breakfast is wonderful, and the owners and staff are incredibly

also lacks a proper pool

the staff is quite attentive, the rooms very clean, updated, and lovely, the gym quite good and has an excellent

think that they overcharged me at the laundry

wish they had a pool but that s me only trying to find what they don t have

nice little kitchen with coffee makers as well as a large fridge, the rooftop area has a small gym, steam room

was made by jarlin i received the best atention, advices and help planning this stay, i used the spa (was amazing

my room was spacious and i loved the spa bath

is excellent brand new hotel bathroom was amazing bed comfortable roof top spa area was small but very

the service, location, breakfast

i wish there was room service for food.

the rooftop bar is also a great place to hang out, with great views as well as hot tubs which i sadly didn't

noisy, they didn't have room service or a restaurant, the shower was either too hot or too cold

the design of the hotel, although not recommended for kids

and the wifi was sometimes a bit slow and/or patchy

the bar and the restaurant closed way too early, it has so much potential and it is wasted.

excellent rooftop and reliable wifi

friendly, cheerful, efficient and quick to help with any needs whether it's the desk staff, kitchen or cleaning

kitchen you can cook in if needed and sofa to relax on

staff, whether at the front desk, the cleaners or the kitchen staff, are all very friendly and do excellent

the breakfast was delicious and the view from the breakfast area was awesome

safe, front desk staff was attentive, roof top breakfast adequate and stunning view

nice breakfast, not fancy but very adequate

breakfast was delicious

spa was broken and very noisy area until 4am

hotel is perfect it located right in the middle of all the action the room was very comfortable wifi was allright

the staff best breakfast i ever had in medellin my rate to this place is