uncomfortable to get to the rooms, bad wifi, bathroom so-so

don t have room service, they put me on the 5th floor and elevator was not available or working

one tip i would give is to make the sofa beds more confortable for the guests since my kids had a bit of trouble

the staff was very friendly and helpfull the breakfast very good

great staff, clean, great breakfast, quiet.

a good breakfast and friendly staff

breakfast didn't have much options. so one has to stick to the very limited choices everyday !

staff is fantastic, clean and great breakfast

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

nice facility and clean, great staff, good breakfast. good central location.

the breakfast was good and also the location.

every morning we had a good breakfast

beds are a little hard, the tv didn t work, the wifi was bad

clean and new rooms, basic but good breakfast, 24h reception, 10min walk to the metro, good wifi

great location,free parking, breakfast and daily house keeping wit a smile, good job to staff..

breakfast was varied, healthy and delicious

is good and convenient to shopping and restaurants, and they have secure, off-road parking which is a big plus

the two person spa tub

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

the breakfast included was fantastic and became a daily highlight for us

perfect location, perfect pool view and room was 5 stars

hard to say i didn't like something, i personally felt the bar area servers could of been more attentive

loved having a cafe and a bar right outside the door

great food and room service location is excellent with safe surrenders for

breakfast was outstanding

is quiet and beautiful but still close to everything, breakfast on the terrace next to the pool while watching

pool is

carlos who served breakfast was fantastic: very considerate and kind and attentive

nice staff, clean cozy rooms, good wifi, small menu options but really good food. good area.

wifi in bedroom

i paid for the room that get you breakfast at the same time, when i went to get my breakfast the kitchen staf

kitchen facilities were great

one of my favorite features was having a full kitchen, complete with a full-size refrigerator, making it easy

complete kitchen utensils

i never had breakfast there. the location is convenient.

very helpful personelle, helped with laundry, tours, taxi for airport

wifi went out a couple of times in the span of 20 days

they have laundry service as well

the wifi connection is a little bit weak.

wifi is really slow but that is a standard problem in medellin

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

although the breakfast was included, i did not try it

the receptionist has to cover the chef for breakfast last day of our stay

great breakfast, staffing is very friendly from the doorman to the housekeepers. everyone

it was great staying here and the breakfast was nice

the gym

hotel is in a great location, the staff are very helpfully, wifi signal is good, the breakfast was good, a great

there was no inhouse bar during the weekend

i never had breakfast?

breakfast is decent but very limited

the wifi for the television was off and on.

a stove in the kitchen be nice

t take the breakfast, we had the club sandwich delivered to our room, but was the worst ever

breakfast buffet is boring

the breakfast was fine

was very friendly, breakfast was amazing, and the room was much nicer than expected

excellent breakfast and location

breakfast could be better with more choice of fruits, stronger coffee , yoghurt muesli and better

plants and amazing complimentary breakfast

the gym is basic but good enough, the trace is also great i just did not have the free time to enjoy it

i took some time off to enjoy the pool

they need to add one small shower head for the kids

me with the soap pump which si reported not working earlier in the day and didn t fix it ; also wifi didn

the rooftop pool

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

only gym was ready

the pool does not received sun until 1 pm and the check out is at 12 and if you check in a bit late

very small pool

no bar by the pool, no mini bar and room service close s early

no bar by the pool, no mini bar and room service close s early

i wish they had a bigger gym

the gym could be better

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

breakfast was more then enough to left me full until midday with a variety of selections of hot and

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

room service is excellent and very quick

-breakfast is excellent -rooms are spacious and provide fantastic value for the money, quiet aswell -service

restaurant pool area was nice for my kids. room was decent.

breakfast, room, location

the best part of our stay was the staff and room service

for example they do not have te option to room service the breakfast anymore which is a bummer

no pool but that isn't a deal breaker.

i order two times room service and the person in charge canceled the order and never call me

the room was spacious with a very nice view. staff were friendly. nice breakfast.

this property was great. clean, modern and great breakfast

clean premises, good wifi, friendly staff who were willing to help

room, great filling breakfast with great service and great views of the city

no room service & no restaurant!!! jacuzzi tub did not work!

wifi connection was poor. it continuously went in and out of service. it needs work.

nice gym with views and roof level restaurant for breakfast

is a little kitchen / comfortable dining table

our breakfast was room service due to covid 19, it was good breakfast and good portion

love the rooftop area with hot tub, lounge chairs, gym and laundry facilities

we loved the food, spending time at the rooftop when the kids were in the pool

also, hotel had laundry facilities for guests to use at no extra cost and room service options were delicious

the breakfast was average

center with exito (colombian walmart), so we were able to get food to cook in our ensuite kitchen

you could order from the kitchen or serve from the buffet

nice wokring space and kitchen

the rooms and breakfast are great. service was also exemplary.

location is good .breakfast is great

more than one coffee included with breakfast would be great

a shame the rather small pool wasn't well-maintained

good location, comfortable bed and really good breakfast included at the cute cafe connected to the hotel

the pool wasn t really a pool and the room would have been accessible to the public during the day

no breakfast

the breakfast options are a bit untraditional so hard for my kids to find good choices.

good breakfast in the restaurant attached

we used the laundry service which was very efficient

wifi worked great

breakfast is tasty, and we were able to check in an hour early, which we really appreciated

to begin with, i only had a little bit of trash which i just handed off myself or once a week a laundrybag

wifi didn't work almost the whole time we were there but it was only one night so not a big deal

the room with the spa bath was small compared to the one without

they were also great help with tours, laundry and general tourist information, and they were some of very few

is very new, so it probably misses some things that it'll eventually offer, such as a bar and a pool

the room has all the comfort needed and is spacious with a spa like bathroom

the place is perfect, but it doesn't have a pool, keep that in mind when you book.

however, it would be better if there is a gym in the hotel,full length mirror and more storage place in the

v good breakfast, free parking and

breakfast was delicious

amazing design and decoration taste, cosy, thoughtful staff and exquisite breakfast experience

beautiful, the amazing view upon the garden from our private deck and the main terrace for the breakfast, friendly

incredible stay, beautiful place and exceptional breakfast. great staff. definitely recommend.

excellent service,perfect breakfast,attractive interior

we enjoyed the laundry service and the breakfast was good

same breakfast everyday

bed was comfy, breakfast was great, and location was close walk to some great restaurants, maybe 15mins to the

g, arepa, fruit,juice,coffee) breakfast

breakfast was good as well, may be simple for some but perfect for us

good breakfast

the parking area is really a drive way and if there is more than two cars parked there, coordination is

breakfast was very good but limited quantity

we really enjoyed breakfast every morning

breakfast was delicious

also lacks a proper pool

efficient laundry cleaning service

air conditioning, full size kitchen, small terrace, wifi, breakfast; all included

wifi is fine

room size, wifi, location, parking

the breakfast at al alma, the room service, the bed, the rooftop

4 parking spaces only, you better arrive early if you want to find a parking spot available

wifi was slightly patchy at times so we had to switch it off for much of the trip

i had a bit of wifi issues, but i spent a lot of time outside, so not being able to connect 24/7 wasn't an

wifi connection was poor

air conditioning, shower continually overflowed into the bathroom, wifi was terrible, no fridge or even ice

the staff were super helpful, we got early check in and when we checked out they kept our bags all day

the breakfast was great and a perfect way to start the day

we especially appreciated santy at the breakfast terrace each morning greeting us with a smile

the staff were very friendly, they even accommodated a late check out for free and stored our luggages before

good location, very nice and clean hotel, great breakfast.

great location and very clean facilities with hot water and adequate wifi

wifi was having problems

it was cleaned everyday the staff and breakfast was good

the bathroom is small the wifi is not good

wifi is total crap!!! practically no wifi there!

spa on the balcony but couldn't operate it because it was all w the front desk so i couldn't get

no pool

breakfast was delicious

only negative was the weak / slow wifi signal

super buen hotel , the bed is amazing the breakfast super