good wifi

we loved the room service, hot tub, fire and the restaurant. the staff were all amazing

love the views, the simplicity on the cabin, breakfast and food was outstanding

especially in the kitchen

work well, sliding doors weren't sliding prooerly (one apartment couldn't be locked from inside, kitchen terrace

breakfast exceeded expectations

you also have a kitchenette, a fan, and get robes which are perfect for when you soak in the jacuzzi outside

the breakfast is amazing and can be brought to your room

t order dinner and they texted us and asked if we wanted food before they shut down the kitchen, breakfast was

good wifi

friendly staff, clean rooms with balcony and breakfast was included in rate

great location for fishing. breakfast was good and the staff were excellent. easy on the wallet

staff attention was great, breakfast to delicious and again amazing staff

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf7

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

the kitchen always offered delicious high quality food

we booked a romantic dinner on the lake and alex was great (also at breakfast)

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

there is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people

is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud

the pool area was like a dream

pool, picture view, polite staff, and friendly management

had internet issues which made the tv inoperable the menu was very limited the pool was not

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

the room, the pool, the view

great location, beautiful room, nice breakfast, quiet area

breakfast was good, but ends too early at 10 am

beautiful private bungalow, outside spa bath, magnificent views

breakfast was delicious as well

hot water for spa which was a shame we tried all evening the staff we very helpful and tried the next morning

perfect location to spend some times even in times of covid, the do room service without additional charge

some amenities of the room as the backout and kitchen utilities looked old and worn.

had an issue when we upgraded to the cabin the spa bath is not a hot tub and the water ran and remained cold

spectacular views to the lake, very pleasant and tranquil. game room was good to entertain kids.

also a very nice restaurant, and good breakfast

facilities were nice, but it felt like the whole place was run by a bunch of kids

perfect location, very calm and beautiful. good relax zones, very good for stying with kids

the hotel is small and boutique-style, so there are no facilities like a gym or swimming pool

the breakfast was great, served with the most personable service

breakfast, the best i've had so far in colombia, beautiful location, exceptionally nice staff,

the breakfast was like a buffet and the eggs were delicious

breakfast is made in house daily and was basic but good

tents are nice and comfortable and the mini bar is well stocked

and a breakfast scheduled by 8:30 am was served around 11 am

the breakfast and lunch was great and their food taste super delicious

the breakfast was great and very punctual we pre-ordered the night before and came back from kayaking

it takes along time for room service

very big swimming pool

- friendly staff - beautiful location - good breakfast - clean room

location facilities staff pool view food

there were also a few small challenges in my room, and one day they ran out of towels at the pool but were able

setting in a beautiful garden right on the water, lovely view, kind staff, good breakfast/dinner

you can get room service, but the menu is a bit more limited

the hotel has a nice spot in the pool area that is vip, meaning that you have to spend a minimum amount to sit

at checkout they proceeded to read out loud all my room service

check out the stone hot tubs, mingle areas and pool all together

staff were attentive, the breakfast was delicious, the pool was stunning, the room had everything we needed and

wifi does not reach the rooms, so you might only have a connection in the common areas

special touches like the hammocks overlooking the lake and the cute bar that opens in the evening created great

great wifi that extends to the rooms well

no wifi

they decorated the room with balloons, petals, a special candy bouquet for my mom and a beautiful card

hosts were incredibly kind and welcoming, and myriam's homemade breakfast was exceptional

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

the staff were incredibly friendly and accommodating, the breakfast and coffee were great and brought up to us

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

the wifi fluctuated in my room and there s a small hill type of entrance if you re not in car but

nice gym

they have a nice bar with the good cocktails

great breakfast

the breakfast, the views, the scenery was beyond expectations. i loved it all.

all of the food was delicious - especially the breakfast

the wifi didn t work in our room

it has a kids pool, a regular pool with a shallow area, and a jacuzzi

a little out of the way basic breakfast

wifi went in and out and we had trouble connecting to netflix regularly on the tv

additionally, very interesting system of laundry service as they charge 2000 cop for a piece of clothing and

fantastic view of both rock and lake, i enjoyed the hot tub for an hour and it was super hot, breakfast which

the wifi was so weak it was practically unusable, and cell signal inside was poor, leaving us

they accomodated us with an early breakfast on the day of our swim competition, which was really appreciated

i think that the wifi was very poor so hard to listen to music, etc.

only real positives were breakfast, which was tasty and nicely presented, and the location, which is very

breakfast included was delicious and the staff very kind

breakfast and food at restaurant was fantastic and the fire pits were a plus at night

was great - only suggestions would be to add a little soap holder on the bathroom for the bar of soap (we felt

great location, great views , service and breakfast was absolute perfect

nice staff and 4 breakfast options

breakfast was lovely but the portions were a little small

the pool was large and beautiful, with a stunning view though the water did get cold quickly

pool lacked sun . road to hotel very rough a bit out of town

poor wifi

breakfast had no tea variety, and they charged us extra just for a second coffee

the chef and kitchen staff were great

needs more activities to do at night, ei a bar or lounge area

wifi could have been stronger in the tent, but you're supposed to be enjoying nature

the sky-pool was spectacular

expensive and is mostly in the shadow) this hotel is still worth visiting: a) you still have a pool on the

we really enjoyed eating breakfast on our deck while enjoying a beautiful view

break fast was good but then the room service brought it to the room made it even better.

incredible, every little detail thought of, the view was stunning and floating breakfast in our pool every

fantastic cocktails and breakfast, a stunning view of the surrounding area from the room, restaurant, terrace

the kitchen has no potholder so you have to use a bathroom towel to grab the handles of the pots and

wonderful rooftop pool, bar and hot tub

amazing swimming pool and jacuzzi

loved the pool & jacuzzi of hotel

pool and hot tubs will maintained

the location is fantastic and also the swimming pool.

view. pool. jacuzzi, etc.

issue was the wifi

view is so beautifull,the pool is amazing ,loved the jacuzzi , service was top notch, this place is ridiculously

have to specifically ask for butter and jam but the staff in the kitchen are so helpful

and breakfast more then we expected, however it is very traditional colombian breakfast, if you still

the first floor rooms are right next to the kitchen and laundry room, so that makes noise all morning

great breakfast, perfect location!!

to top it off, the wifi was terrible at all times of the day

breakfast was delicious

not so much quantity for the breakfast

breakfast is at a restaurant not far away

the spa is very good and the breakfast also very very good

great location, friendly staff, beautifully decorated and great breakfast

breakfast was one our favorites things of our day because of the staff

breakfast was also really delicious & in a beautiful setting

near downtown, comfy bed and linnens, good breakfast

gave us a room with a dirty hot tub and no wifi

spa could never really get hot as there was limited hot water

wifi - was slow and loosing connection

verry unfriendly staff and horrible wifi

no ac ud83dude2a no wifi on 5th flr

no wifi

wifi was non existent, toilet didn't work, and the hotel was open either side so the very loud

good breakfast

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great

located, very nice and friendly staff, early check in was available (thank you) - they even offer me the choice

good breakfast (included) on the upper terrace with nice view, extremly comfortable bed, everything was

clean and nice hotel, it don t have hot water but that wasn t an issue to me, breakfast was nice

the breakfast is very simple but it s fair considering the price

wifi in the room mostly not working cable tv not working the 2nd day

nice view from the terrace where also the breakfast is served

i though the food was excellent both breakfast and dinner

breakfast was delicious and location is convenient.

breakfast was also nice in the morning

included a lovely breakfast served on your balcony, which never disappointed

breakfast being served to us in the room is always nice

hotel, great views from the rooms with balcony, but the breakfast is just amazing

gym

the pool, the location, the room service.

wifi was a bit slow in the room and the couch in the sitting area was very hard

breakfast doesn't start until 8:00am which is hard if you are traveling with kids

the hotel has parking, kayaks and breakfast, place is very quiet

the hotel has a private parking which is very convenient and staff is really nice

good breakfast and beautiful views

breakfast was delicious

to find, parking on site, stunning views from the hotel as you have your breakfast, actual hot, hot water in

you're out during the day, it's practically impossible to use the spa facilities because they close so early

wifi never worked, i had international calls plan but i had no signal and since the wifi didn t

room was located below the pool and bar area and due to the excessive noise from the music was imposible to rest

breakfast included was simple but perfect for us

wifi only worked in areas around the reception desk, the bar was not open (but this was due to

the pool was great for the kids and tanning

- car parking

we had a secure parking for the motorcycle

the location, they have parking for few cars, the staff members are really helpful

they even brought our heavy bags upstairs and made us a vegetarian breakfast (which was lovely)

breakfast was really good as well

the view from the balcony was great, the facilities in the room were well maintained, the breakfast was delicious

the breakfast was excellent

only issue is there appears to be limited parking as they work on adding a new wing

the staff were super accommodating and friendly and the breakfast was good

the staff is amazing, the room is clean and nice and the breakfast was delicious

facilities are clean and amazingly speedy wifi

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

breakfast was so tasty, the staff is very friendly and accommodating

attention, room service, facilities, landscape

the bar and restaurant are also very good, they grow a lot of their own vegetables in their own garden

bar area was well decorated and with a good vibe

breakfast can really improve

wifi password did not work, staff gave wifi code to scan with camera but only worked for a short

breakfast was one of the best we have ever had when included in the price of the room

breakfast was nice, healthy and delicious

if you walk it, it's about an hour on foot it has a family-friendly vibe with a couple of kids living

the people are so lovely, they do everything for you and make delicious breakfast, lunch and dinner

the breakfast is delicious

on foot it has a family-friendly vibe with a couple of kids living/visiting the property breakfast is

the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

very good breakfast and the location was fine.

breakfast was great! made to order.

breakfast should include some fruit and yogurt for the price

the included breakfast was much better than expected

staff, location, and breakfast.

small parking often full

wifi coverage

had to ask for wifi

wifi was laughable

the wifi didn t work inside the room.

the pool was amazing!