the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

the pool was amazing!

loved the view from the room and the breakfast area

breakfast was nice, healthy and delicious

the people are so lovely, they do everything for you and make delicious breakfast, lunch and dinner

was lovely; kind staff, the rooms big an spacious, comfortable bed, cute dog and cats, different breakfast every

on foot it has a family-friendly vibe with a couple of kids living/visiting the property breakfast is

nice breakfast included

- other guests have no respect, their kids litteraly scream at any hour of the day and they wo'nt do anything

breakfast was good - we could either eat in the kitchen or outside in the garden to enjoy the view

kids could play different games, ping pong, billiards, they have met other kids, there's plenty of

amazing view, clean room, nice staff and wonderful breakfast!

also we enjoyed the turkish bath and the pool

wifi in the room was not usable, in the restaurant it worked perfectly however

low movil phone signal and low wifi signal in the rooms

- friendly staff - beautiful location - good breakfast - clean room

wifi works properly in the main areas

quality of the food and the indications regarding the breakfast options, as well as the speed to deliver it to

breakfast is delicious

wonderful beds, good storage, great shower, beautiful finishes, delicious breakfast in the beautiful restaurant

pleasant breakfast area and good food options

everything was great, the staff, the location, the room, the breakfast

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

facilities are clean and amazingly speedy wifi

nice kids playground and big swimming pool and jacuzzi so relaxing

there was an awesome rotating bar where you can enjoy time by yourself or with friends

no gym

the view from our double room with spa bath was stunning and worth the extra cost

great location with good views all around. the spa was nice. the room was clean

the breakfast was big and delicious

it is nicely close to the cascades. breakfast was tasty.

in the morning they offer you a good breakfast

the in room ones were a plastic mesh with cross bar that jutted out farther than the back

breakfast, lunch and dinner was amazing. staff is superb.

the kitchen chef is doing miracles and the best breakfast a la carte that i had in colombia

beautiful, the breakfast was amazing, location is very quiet and peaceful

it takes along time for room service

note breakfast is only included the first morning, any additional meals cost extra

tents are nice and comfortable and the mini bar is well stocked

the breakfast was great and very punctual we pre-ordered the night before and came back from kayaking

room service was awesome and the menu was delicious

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and

the staff were incredibly friendly and accommodating, the breakfast and coffee were great and brought up to us

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and

hosts were incredibly kind and welcoming, and myriam's homemade breakfast was exceptional

breakfast was good too and they have a bar onsite

takes the a the time to check every single item from the mini bar and mentions the fines of each item in the

breakfast, the best i've had so far in colombia, beautiful location, exceptionally nice staff,

the hotel is small and boutique-style, so there are no facilities like a gym or swimming pool

good breakfast great location loved the hot tub and staff were excellent

they accomodated us with an early breakfast on the day of our swim competition, which was really appreciated

the wifi was so weak it was practically unusable, and cell signal inside was poor, leaving us

fantastic view of both rock and lake, i enjoyed the hot tub for an hour and it was super hot, breakfast which

i think that the wifi was very poor so hard to listen to music, etc.

only real positives were breakfast, which was tasty and nicely presented, and the location, which is very

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf7

edwin at the front desk received us like family and giovanni at breakfast was unbelievable

safe parking

breakfast is included and it s delicious

parking

wifi was not effective in our cabana

beautiful decor and lovely pool area

nice gym

views run by roberto the hotel manager the restaurant delivers a really nice meal and thou breakfast is not your

the massage room has a window to the outside - gym area

no pool

the wifi fluctuated in my room and there s a small hill type of entrance if you re not in car but

friendly staff, clean rooms with balcony and breakfast was included in rate

great location for fishing. breakfast was good and the staff were excellent. easy on the wallet

staff attention was great, breakfast to delicious and again amazing staff

breakfast had no tea variety, and they charged us extra just for a second coffee

the pool was large and beautiful, with a stunning view though the water did get cold quickly

breakfast was lovely but the portions were a little small

poor wifi

the breakfast was quite disappointing, and surprisingly, the coffee was not great which is

when a staff member came to us to tell us that i shouldn't kiss my couple just because there were kids around,

when a staff member came to us to tell us that i shouldn't kiss my couple just because there were kids around,

staff is so attentive friendly and always willing to go the extra mile to make you feel at home, breakfast was

the room was also big enough for 4 ( a family with 2 kids)

the wifi didn t work in our room

so nicely and arranged for a birthday cake with candles, plus we got champagne on the house at breakfast in our

he helped us arrange the tuk tuk so we won't get ripped off, served us a lovely breakfast

breakfast was delicious

wifi was difficult to connect to at times

breakfast was delicious

main things we didn t enjoy were: - the wifi was terrible and no service or wifi in the rooms - they have

goid breakfast and fruit..

the pool was gorgeous and the grounds were lovely. breakfast was great.

no hot water, bad wifi speed and bad food

wifi didnt reach the bedrooms

you're out during the day, it's practically impossible to use the spa facilities because they close so early

the breakfast included was amazing

nice place and great location. the pool and jacuzzi were great.

the jacuzzi and pool was awesome; my family enjoyed them a lot while we are admiring the view

breakfast can be alittle better. not many options

the breakfast was really good.. views were amazing

breakfast is at a restaurant not far away

they helped us with early check in and late check out, no charge

they helped us with early check in and late check out, no charge

the spa is very good and the breakfast also very very good

breakfast was delicious

we booked a romantic dinner on the lake and alex was great (also at breakfast)

we had an american breakfast included in the price and the staff in the restaurant does not even bother to

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

property was in the close neighborhood with the parking and main entrance, divided only with bamboo fence ,

verry unfriendly staff and horrible wifi

no wifi

wifi wouldn t work very very noisy- late night and early morning no outside window cold water

wifi - was slow and loosing connection

wifi also did not work in the room

good breakfast

no pool

the kitchen was simple and lacked some equipment

nice villa with a very well equipped kitchen

dining was fair, very limited menu choices mostly fast food, no pool or gym facilities.

no pool. no hot tub

from our spa we could see la piedra which was phenomenal

the door.didnt lock and no wifi

breakfast is really poor

beautiful lake view, private jacuzzi, and they even offer a vegan breakfast option

the spa was a great bonus

nothing ! horrible organization horrible parking the breakfast was good

wifi strong, cable tv with english movies, breakfast on the rooftop with a view

breakfast is just so-so

to go out at night i did go to the great hostel bar lounge next door and i met great peoples too

good breakfast (included) on the upper terrace with nice view, extremly comfortable bed, everything was

we had delicious lunch when we arrived and breakfast was also delicious

breakfast being served to us in the room is always nice

i though the food was excellent both breakfast and dinner

beautiful view, peaceful area, possibility to do kayaking, nice breakfast

everything was great! beautiful views, very clean, hot shower. loved the breakfast on the deck.

staffs are friendly and the breakfast are good. thank you for serving us

bed no room service and at check out we found out we were supposed to request itud83dude29

spa service and location

wifi in the room

great breakfast, perfect location!!

food was fine, room service was amazing

the staff were incredible and the whatsapp communication to order room service or any questions was very fast

the heated pool and room

there was even a squirrel that visited at breakfast time for some mango and banana whilst we enjoyed eating in

mentioned the presidential suite is overpriced as we needed to go to the common pool to get sun

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great

located, very nice and friendly staff, early check in was available (thank you) - they even offer me the choice

everything from the view to the breakfast too i mean it was raining, but that wasn t the hotel s fault

especially in the kitchen

no pool or hot tub, no quiet hours for guests to observe.

did rain for 30 mins and we did have some leakage in the kitchen and bedroom but we just put some paper towel

the breakfast spread was particularly impressive, offering a variety of options that catered to every

breakfast exceeded expectations

we didn t order dinner and they texted us and asked if we wanted food before they shut down the kitchen,

good wifi

comfortable beds and very good breakfast

later during the night when we requested room service we got to meet milo who is adorable and visited us the

was not a proper paved road to reach the parking lot and hostel - could be difficult by

we had our laundry cleaned and at the end when we checked out they didn t even charge us even though they

the location, they have parking for few cars, the staff members are really helpful

they even brought our heavy bags upstairs and made us a vegetarian breakfast (which was lovely)

staff let us check in 30 mins early and there is a late check out time of 12 noon

a really good breakfast and nice rooms

the staff were super accommodating and friendly and the breakfast was good

the breakfast was excellent

wonderful staff and good parking

the breakfast was a typical colombian breakfast

parking onsite is easily accessed and secure

not wifi, swimming pool was no clean, poor restaurant service.

not wifi, swimming pool was no clean, poor restaurant service.

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

had internet issues which made the tv inoperable the menu was very limited the pool was not

we arrived in a day that was a little chilly but we weren t able to use the pool bcz it was freezing and it

pool, picture view, polite staff, and friendly management

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

in the pictures, it is really difficult to get there due to the unpaved roads , personal is nice, breakfast is

excellent breakfast buffet. property is beautiful, great views, super comfortable beds

the service was excellent, and the breakfast offered a wonderful variety that i really enjoyed

the view, the food, pool/jacuzzi, the gym and the lovely staff at the restaurants

staff were attentive, the breakfast was delicious, the pool was stunning, the room had everything we needed and

beautiful hotel, comfortable rooms, great hotel gym and friendly staff.

there is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people

is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud

wifi password did not work, staff gave wifi code to scan with camera but only worked for a short

breakfast was one of the best we have ever had when included in the price of the room

great location, beautiful room, nice breakfast, quiet area

breakfast was good, but ends too early at 10 am

the place, the bedroom was amazing. the staff was so nice, excellent breakfast

very good breakfast and the location was fine.

the included breakfast was much better than expected

staff, location, and breakfast.

breakfast was great! made to order.

breakfast should include some fruit and yogurt for the price

small parking often full

hotel it's well located and has parking lot in the same building, they have a good wifi so i was able to work

decent wifi

it is very clean, good service and have parking.

the wifi didn t work inside the room.

the chef and kitchen staff were great

needs more activities to do at night, ei a bar or lounge area