wifi password did not work, staff gave wifi code to scan with camera but only worked for a short

breakfast was one of the best we have ever had when included in the price of the room

facilities are clean and amazingly speedy wifi

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

breakfast should include some fruit and yogurt for the price

very good breakfast and the location was fine.

staff, location, and breakfast.

the included breakfast was much better than expected

breakfast was ok, basic arepa, eggs and cheese with cofee or chocolate, rooms are basic

wifi issues at first but then they fixed after call

had to ask for wifi

small parking often full

wifi coverage

hotel it's well located and has parking lot in the same building, they have a good wifi so i was able to work

the last day or our stay we found out (when we saw a car parking next to one of the rooms) that there was

only , so i am not sure why it popped up in my search in booking, since i m traveling with 2 kids (and i am

what they offer on the page is not what you get, we travel late with kids and we get there and the room is not

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and

breakfast was average

short drive to the airport. lots of games to play. friendly staff. good breakfast

breakfast started immediately upon request

room very comfortable and delicious breakfast

friendly staff, clean rooms with balcony and breakfast was included in rate

great location for fishing. breakfast was good and the staff were excellent. easy on the wallet

staff attention was great, breakfast to delicious and again amazing staff

the place, the bedroom was amazing. the staff was so nice, excellent breakfast

there is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people

is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud

breakfast is delicious

quality of the food and the indications regarding the breakfast options, as well as the speed to deliver it to

pleasant breakfast area and good food options

the breakfast that was included was not good

the breakfast was amazing !

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf7

we loved the room service, hot tub, fire and the restaurant. the staff were all amazing

the food was amazing and the room service was a nice option to have

meals, bar, and mini bar were extra, but very reasonably priced, no sticker shock at all

good wifi

the pool was pretty small and kind of cold

the breakfast is amazing and can be brought to your room

t order dinner and they texted us and asked if we wanted food before they shut down the kitchen, breakfast was

you also have a kitchenette, a fan, and get robes which are perfect for when you soak in the jacuzzi outside

later during the night when we requested room service we got to meet milo who is adorable and visited us the

with a beautiful view, nice facilitaties, a restaurant on the site with good food (best breakfast we have had

staff was amazing the kitchen was close and they still made us food, they helped us to order transformation and

had an issue when we upgraded to the cabin the spa bath is not a hot tub and the water ran and remained cold

nice breakfast included

in, the staff works hard to keep the place clean, carmen was very helpful and kind serving us breakfast

our last night there, there was a large group that had booked and they closed the restaurant kitchen down without

we had an american breakfast included in the price and the staff in the restaurant does not even bother to

the kitchen always offered delicious high quality food

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

we booked a romantic dinner on the lake and alex was great (also at breakfast)

love the pool rooms food

we arrived in a day that was a little chilly but we weren t able to use the pool bcz it was freezing and it

the pool area was like a dream

had internet issues which made the tv inoperable the menu was very limited the pool was not

the view from the pool is amazing, pool and jacuzzi are a must of course

great location, beautiful room, nice breakfast, quiet area

breakfast was good, but ends too early at 10 am

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

nothing what so ever in the kitchen of the junior suite

the gym is top

restaurant, location room and room service

hotel is nicely placed close to the airport, it has a beautiful recreation area with a pool and kids games

the kitchen was too large with no glasses, cutlery nor plates

the food was incredible and it s great that the room service is fast and attentive

wifi at the cabin not so strong but who needs it anyway

the tiki bar is pretty much abandoned, service must be required via whatsapp message

wifi did not work the entire trip

extra bonus - super fast wifi in every bungalow (which was surprising for such a remote

isak made it easy for us with early check in and all information we need

breakfast is included and a ride back to the airport also

wifi was ok but not super fast.

wifi was very low; don't count on having any wifi in your room.

they provided breakfast, airport transportation and help me with directions, information about places to visit

also we enjoyed the turkish bath and the pool

bad room service,

construction work, very(!!!) expensive laundry service: 2kg for almost 20

also too them until late afternoon to clear away room service plates from the night before

a huge infinity pool and 2 hot tubs provide a nice touch to relax with a cocktail while you admire the views

we also made breakfast in the open kitchen and loved the hot tub

management team is not proactive with the main info like restaurants, wifi connections

great meals prepared by the ladies, pool cleaned daily, good music and attentive host

staff more than great, room with great views, breakfast incredible with a variety of options

wifi was week

was super hospitable, committed to deliver a exceptional service, breakfast was delicious, the beautiful views

the staff is amazing and so nice. the breakfast is very good.

the hotel is small and boutique-style, so there are no facilities like a gym or swimming pool

the breakfast and lunch was great and their food taste super delicious

it takes along time for room service

room service was awesome and the menu was delicious

tents are nice and comfortable and the mini bar is well stocked

the breakfast was great and very punctual we pre-ordered the night before and came back from kayaking

people what breakfast includes

few more food choices would be good and better wifi

breakfast is served with love by yeli (the hotel attendant) who is part of the magic that makes

the wifi is unfortunately spotty in places.

got an excelent massage from miriam, but sadly the massage room is close to the kitchen, and the noise might

wifi was terrible and actually fully disappeared for the final two days

was a wonderful suite with a full kitchen

my junior suite with awesome kitchen was stunning

clean, great bed and pillows, strong wifi, nice kitchen and supplies, big shower, pretty view of a hillside

clean, great bed and pillows, strong wifi, nice kitchen and supplies, big shower, pretty view of a hillside

last but not least the staff was closing the bar at 9pm which is also quite a joke when there is nothing around

also, as being in front of the pool, we had to stand the noises from other guest until 4am in the morning

regarding the breakfast here also it was quite disappointing

we had the deluxe room with the jacuzzi on the balcony facing out towards the pool and lake

view is so beautifull,the pool is amazing ,loved the jacuzzi , service was top notch, this place is ridiculously

the staff were incredibly friendly and accommodating, the breakfast and coffee were great and brought up to us

hosts were incredibly kind and welcoming, and myriam's homemade breakfast was exceptional

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

room was clean, and the breakfast was good

the wifi was not working. it was a difficult place to find. communication was slow.

the wifi was weak

hubo wifi, tampoco television, el control nisiquiera servia, olia a mucha humedad, la tapa de la taza

very clean, nice breakfast

wifi limited to reception area with no coverage in the room.

comfortable bed, lots of hot water, satellite tv with 80 channels, a bar fridge, comfortable sofa, table and

of parking, spacious cabins and big tv

special touches like the hammocks overlooking the lake and the cute bar that opens in the evening created great

wifi is only reliable close to the reception

the hotel allowed a late check out for a minimal fee and brought my breakfast to the room

beatiful and quiet place, amazing pool, great sauna.

the pool was a little dirty

two rooms were not cleaned one day; when it was, clean towels and pool towels weren't left

wifi had a problem during my stay, a little remote location (not easy to reach restaurants or bars

the wifi fluctuated in my room and there s a small hill type of entrance if you re not in car but

wifi could have been stronger in the tent, but you're supposed to be enjoying nature

the chef and kitchen staff were great

needs more activities to do at night, ei a bar or lounge area

when we arrived, it was pouring rain, there was no covered parking, and although three employees were standing

tv didn t work. wi-fi wasn t great. the included breakfast was just ok.

parking was limited

only real positives were breakfast, which was tasty and nicely presented, and the location, which is very

in the advertisement shows that there is a swimming pool, but it has only a jacuzzi

the pool and hot tub area were beautiful, and the poolside service made it even better

it would also be great if breakfast started earlier than 8:00 am

i especially loved the beautiful view, the relaxing pool, and the excellent restaurant

staff were attentive, the breakfast was delicious, the pool was stunning, the room had everything we needed and

about the property is top-from the pool that is second to none the koi pond that surrounds you swimming in the

all the amenities were perfect all the way down to the gym area

beautiful decor and lovely pool area

was spectacular, i did not like the fact that my room was placed directly in front of the jacuzzi pool

the massage room has a window to the outside - gym area

pool needs to work the right way

the breakfast was delicious

room was comfortable, the jacuzzi was hot, tatiana the host was helpful, and the breakfast was good

beautiful surrounding greenery and a delicious breakfast

breakfast was available but we never ate it

the lady from the kitchen screamed with my son just because he opened a plate of fruits on breakfast

great pool area overlooking the water, not too far from the town or el penol

i loved the fresh fruit at breakfast

people at room service were rude

the room was also big enough for 4 ( a family with 2 kids)

when a staff member came to us to tell us that i shouldn't kiss my couple just because there were kids around,

breakfast was lovely but the portions were a little small

poor wifi

the pool was large and beautiful, with a stunning view though the water did get cold quickly

pool lacked sun . road to hotel very rough a bit out of town

the breakfast was quite disappointing, and surprisingly, the coffee was not great which is

only downside to our stay was the wifi in our cabana not working and trying to use the next closest network

nice villa with a very well equipped kitchen

the hotel on the top of the mountain is newer and has updated amenities such gym and endless pool

breakfast included was delicious and the staff very kind

wifi speed were good enough

rooms were very clean with modern bathrooms and cable and wifi

the light in the room didnt even work the only good thing about it was the breakfast that was good and the staff

the wifi is great

breakfast was really good

so for kids not a good area