pool

laundry dryers

excellent location, comfortable and good breakfast

excellent breakfast. clean and quiet room.

laundry facilities a bonus

for instance the laundry machines were both out of service at a time when i needed them most (after a 3 day mountain

my kids went for a shower they noticed that the water will not drain right away so there's a pool of water in the tub while they're showering

the design of the kitchen counter could be improved so that a backup does not occur around the toasters, waffle maker

full kitchen was perfect

kitchen & location

full amenity kitchen

laundry room

pool still was not open

we had and apartment and the kitchen had the basics included, like coffee, tea, sugar, whitener, salt and pepper

loads of room, kitchenette, awesome views, great hot tub, laundry, ice, helpful staff!!

we were fortunate in getting a spot near our room away from the bar entrance which we were told can get loud

reastaurent and the bar is close by

the attached bar has excellent food, service, live music , big screen tvs and even monday karaoke

we didn't mind the slight music from the bar downstairs, but we were the furthest room so i could understand why others might complain about

myself out of room after reception hours but helpful bar staff were able to assist me in getting back into room

room, service and breakfast was far better than expected with lots of options

beautiful, well kept and nice location in canmore. convenient parking and delicious breakfast

hotel supplies soft robes and pool towels

provided flip/flops, but it would be more appropriate to provide new spa slippers to guests

we were in canmore taking a scrambling course and they made us breakfast early because we had to leave before their normal breakfast started and also made us a

we were on the annex and had trouble asking for room service so we had to go all the way out to the front desk every time we needed something

location, parking included & the staff were so helpful and friendly

pool was great for the kids, resort is nice looking, price was right also

room service staff is very friendly

kids absolutely loved the slide! it was the highlight of the trip

it close from restaurant, supermarket, parks, swimming pool, and so on

things you may have forgotten like salt n pepper, cooking spray, laundry soap

kitchen and laundry are provided

kitchen and in suite laundry were useful. virtual check in was easy and fast.

loved the hot tub and the full kitchen in the room with everything you need.

clean, great location and staff. kids loved the heated pool and hot tub!!!

pool with a mountain view lovely rooms with a fantastic bathroom so close to centre of

the hotel has a nice restaurant, where we had very good breakfast and dinner, as well as a cool bar with good food and drinks

the sterling bar & restaurant is also one of the highlights of the hotel

are nice, the comfort of the bed, the facilities are high quality, there are a lot of games for kids to spend time, the view of the hotel, water has been filted, everything is

bad we had to walk outside to enjoy the pool and hot tub area bigger gym with more fitness

loved the toiletries - bee kind - and pool/gym

pool spa and gym great to have access to

kids really enjoyed the pool/hot tub area and we were able to use the bonfire one night

need to go out of the hotel lobby if you want to go to the pool

there is a spa on site which is not affiliated with the resort but, you can do a day drop in and enjoy the

small pool, hot tub, wellness centre onsite

and it was kind of annoying to have to go into the parkade to go from our suite to the lobby or pool or to the bow part where our family was

it was spacious and the bed was incredibly comfy

pool and spa area were small crowded loud and chaotic

great accommodations of pool, hot tub and sauna

all through, we had to scout around for where to get food the night we cane in and the swimming pool/hot tub was closed for 1

like everything especially the fact that we have a laundry room inside

location was easy to find, good proximity to town centre, the nearby golf courses, and walking trails

if you’re lucky your suite will look inward to the pool and hot tub, fabulous

there was free parking available, but may be a little tight if you have a larger truck

was a little hard to find the entrance to the parking lot

breakfast was delicious, bed was comfortable, late check out option

it would have been better if there's a road sign showing the parking lot to this inn

great charm and landscaping. b&b atmosphere. breakfast was very good.

our room had 3 bedrooms and a big living space, kitchen, pull out sofa bed, 2 bathrooms

no pool.

location & no swimming pool

well equipped cookware and kitchen with everything you will need

in-suite laundry was a

breakfast choice was limited, can't eat hot breakfast every day when on holiday

rst come first served with at least 1

sitting service wasn't great as the baby sitter we got didn't do a good job taking care of the kids

pool was large and the hot pool was enjoyable but perhaps the tiles etc looked a bit old and tatty

heated parking garage with easy access, pool and spa, gym, bars, lounge with fireplace, a couple restaurants, this hotel has it all and it's clean, quiet

were charged the pet fee but never given the dog bed, blanket, bowls, doggie etc that was supposed to be included in

there’s free wifi, 24hr laundry and a book swap and a small kitchenette if you want to cook for yourself

bus passes peovided for downtown, hot pool , bike rental , overall condo and its facilities, homely feel with logs provided to burn

free bus into town. the spa and guest laundry.

we unfortunately missed out on the pet perks of the room that they offer with pet stays (dog beds, bowls, and a toy) - however, after

kitchen was really good

brilliant location. lovely cosy little house with very well equipped kitchen.

beds were excellent. kitchen was well equipped.

for indoors wood fire, free bus pass to downtown, kitchen was fully equipped pool is small, second bedroom is right be the door so everyone walks

gym needed a bit of an update

slow wifi.

spa was slightly disappointing as there wasn t much in the way of a spa other than the

the room was very good with a mountain view from my room and wifi was good

there is nothing much for kids so a tiny play area would have been good

wifi wasn t great in our room but it was nice to feel out of touch with society for a bit anyway

large room good room service

loved it all, can t wait for hot pools and laundry to be finished

wifi was slow

laundry no machines as yet

it was kind of maze to find the room, parking lot and hot pool

absolutely stunning decor design and pool area

location is ok. rooms are nice. pools and gym are great too

hot pool is awesome

and early check in on one of our rooms

the facilities were not ready. there were no hot pools, sauna or gym at the hotel.

the gym was great (with peloton)

did not use pool, but hotel was nice

funky and cool place, great bar and ‘food truck’ small touches like extra towels at the end of the corridor

the outdoor pool, sauna and hot top were all fantastic

comfy beds. able to use laundry. staff pleasant. bus service went right past.

pool area open & need to reserve your spot

laundry available for guests (bring cash)

room, full kitchen was awesome and well stocked, the bed was comfortable, the bathroom was great, the room was

cafe and guest laundry on site were handy

the breakfast was also nice with a decent spread

it should have been away from the hot pool as the heat from the pool was felt in the workout room

pool is really a spa and the chorine smell was to strong on eyes and throat

the pool is small but good to spend time after the day trip with kids

hotel - comfortable room - nice room service breakfast - served hot and fresh

had to wait for a table so they sat us at the bar then we got the best table in the room

having chili's deliver room service was nice on one lazy night

i liked the hot pool with the jets and the sauna

gym was terrible

very friendly staff. had a very early check in for our room. underground parking.

they were able to accommodate our early check in.

there should be a breakfast program and pool in the hotel.

the staff were very friendly, and we were able to use the pool and hot tub at the hotel next door, which was a bonus

no closet, no shower cap, toothpaste, garbage or dirty laundry bags provided.

room size, laundry facility, ac, coffee machine, frig, soaps

pool should be open until 11 pm

the pool parking location the rooms

the rooms are spacious and the beds are comfortable

free wifi, free parking and guest laundry are

provided water and coffee and the lobby, and had coin operated laundry

loved the pool and hot tubs! kids really enjoyed it! staff was so friendly and helpful!

free parking under the hotel very friendly check in - the lady also booked our banff gondola tickets

underground parking is included, and the bank of free ev chargers was very much appreciated

the location, rooftop hot pools and sauna are phenomenal and the bar staff were the best

the hotel, our suite, the restaurant, the pools and the spa were exceptional with great staff

indoor pool, hot spas, drink and snack machines, lots of usb and power points, very comfy beds, laundry facilities, log fire in room, block out and day sheer blinds, restaurant was

to neighbors, lobby tired old chairs and very few, rooms are worn particularly the couch, no laundry

the hotel staff was amazing, they let us do an early check in as well

a lovely spa area with hot pool

had to stand out in the hall to connect to wifi

everything,staff,room,position room service was first rate

the rooms were so well maintained and the breakfast was amazing!

more laundry facilities and ones that take credit cards

the room was amazing and the spa was wonderful

steam room and the outdoor pool

laundry facilities were average. need more than one machine & dryer.

laundry facilities downstairs which is handy if you've been on the road for a while

the laundry facilities were great

upgraded our suite for free and gave us a late check out without us asking due to the inconvenience of the noise when we first arrived

we arrived 4 hours early with the intention of just dropping off our bags but were allowed early check in as our room

there is laundry facilities available

excellent location and value for money. great facilities, especially the pool

they were very accomodative and welcoming when i wanted to do an early check in

i drive an ev, and there was an ev charging station. that was a plus.

convenient, large, spa options, laundry (washer/dryer) and stores as well as the price (+)good location. had a laundry room which was very useful for us. (+) laundry facilities (-)laundry facilities unavailable. (-) had to wait for use of laundry facilities because other guests were queued (+) happy that there was laundry room (-)the guest corridors are a bit cluttered with things like laundry and room service trays that sit uncollected for hours (+) large rooms and great amenities for families for example, they have a laundry room where you can wash and dry clothes (coin operated) which also had a microwave, useful (-) felt a bit nickel and dimey example breakfast not included, parking not included, laundry $8/load and they wouldn't change usd for canadian coins to use the laundry machine (+) happy to have laundry facilities available

the pool and spa were great for the cold days

lovely view comfortable beds good size room small balcony the spa facilities in sister hotel

the staff were absolutely wonderful in giving us a late check out so we could shower after the race

short walk in the cold from the pool next door, but oh well

access to pool,steam room ,restaurant ,laundry coin operated on associated next door hotel

you get to use the pool facilities in the next door hotel

location was outside of downtown but it didn’t matter because of a complementary shuttle right to downtown

loved the bartender and the wonderful fireplace in the bar and the front desk staff

pot, ring in tub, etc), better quality towels, no hot tube as advertised -ver disappointing or pool

about 20mins walk to town or free shuttle bus takes you in and back certain times of the day

bar was not open for two nights of the week, i'm sure staff shortages are to blame

we were also able to hike johnston canyon any time of day without having to worry about parking

everything else, dirty rooms, no wi-fi, tons of mosquitoes, no room service, no tv

resort, fantastic cabins with parking right next to the cabins, fantastic little guest bbq area with 2 bbqs

parking for cabin #28 was tight for our subaru,

absolutely beautiful lodges, with parking just outside of them

wifi service to look up hikes and things to do in the area but we didn't use it too much and

the restaurant was exquisite dinner was excellent and breakfast bar included well stocked with a good variety

close to busy highway. no wifi. limited facilities in room with no kettle or hairdryer.

wifi, cramped room considering the location of the bed

else, such as staff seemed to be too busy to be friendly, breakfast was not included, wifi was not open to the guests, location was off from banff and/or lake louise, etc