there is laundry facilities available

laundry facilities downstairs which is handy if you've been on the road for a while

we arrived 4 hours early with the intention of just dropping off our bags but were allowed early check in as our room

upgraded our suite for free and gave us a late check out without us asking due to the inconvenience of the noise when we first arrived

parking onsite, and laundry room

ank's jayden your a star),very good breakfast,very nice pool area,easy safe underground

they were very accomodative and welcoming when i wanted to do an early check in

minimal kitchen facilities in room

room service menu probably needs some more options as i couldn t even order any kind of

the kids loved the pool and hot pools after a day of skiing

cars keys kept not working l had to make many trip to front desk to reactivate them ,there was no room service , no parking stall , l have been staying at many hotels that provide a much better

location was brilliant and the lobby bar is very cozy for a beer or two after skiing

bar staff and front desk staff were excellent

the spa room was a little small and dated for the size and quantity of the hotel.

everything,staff,room,position room service was first rate

also had access to their laundry but we didn't use either service

very good to be able to use the spa facilities in the hotel next door for free

the property is dated. the pool is in the sister hotel and very nice.

access to the pool and hot tub area including exercise equipement and clean towels

bar fridge was not working well

great gym to unwind

i don't believe there was room service.

the bar is a great convivial spot, and although we ate in the restaurant one night the best places to

the roof top spa pools two of them withe the indoor pool as well had such great views

laundry facilities

lack of parking and no pool...

steam room and the outdoor pool

breakfast was very good with actually eggs, bacon, and sausages

the buffet breakfast each morning was great, although it can get busy ski season

good condition and location. spa is also nice.

recieved early check in which was greatly appreciated

humming noise from ?ac until 1am. no laundry.

the staff are friendly, rooms are clean. nice pool and hot tubs and great location !

was no room to temporarily park in front of the hotel for unloading because a large truck with a

location , and lovely welcome on arrival , all staff very friendly , the use of swimming pool , hot tub etc great after day touring

pool should be open until 11 pm

room size, laundry facility, ac, coffee machine, frig, soaps

there should be a breakfast program and pool in the hotel.

shared check in, limited fitness, limited pool/hot tub

spa was clean and nice

comfortable furnishings, easy guest laundry and parking

breakfast buffet, the helpful concierge, the laundry, office facility, generous room size and hot

the suite had 2 bedrooms 2 baths (1 en suite) plus a seating dining and kitchen room the kitchen was setup for self catering (-)kitchenette should have been more family friendly. but that was manageable. (+)one bedroom suite was a great size for a small family with a separate bedroom and kitchenette (+)kindly got upgraded to a suite which had kitchen facilities (+) had a bedroom with a living area and a kitchenette also (+) i like the small living room area perfect to just chill before you go to your bed, the kitchen and the dining area are best too (+) we had a suite with kitchen (+) very clean and the room was large with a separate living are with a kitchen and fire place (+) room size, bed, bathroom, kitchenette and television area were all up to and exceeding our expectations (+) love the kitchen facilities and size of the bedrooms as well as multiple bathrooms in the 2

the pool

having chili's deliver room service was nice on one lazy night

facilities were great especially the spa pool after a busy day skiing

the have a nice hot pool

was cozy and my kids enjoyed the stay

caribou lodge and spa was lovely, staff were very friendly, great location, the place was lovely and clean

our room was located down the hall from the spa and pool

the lounge with fireplace and breakfast was excellent

we really enjoyed the hot tubs and cold plunge pool and appreciated the laundry facilities onsite

furniture, hot tubs, 24/7 gym, staff is always nice and the facility is very clean

the s’mores bar is an excellent touch

was lovely and quiet but a bit of a walk from the shops and supermarket and no glasses in the kitchen

the convenience of the bar and liquor store in the hotel was awesome

funky and cool place, great bar and ‘food truck’ small touches like extra towels at the end of the corridor

the lobby / bar area has a very relaxed feel and has lots of games - giant connect 4, jenga, noughts and

breakfast was ok. fire in the bar was nice

the gym was great (with peloton)

absolutely stunning decor design and pool area

the pool area with fireplaces with view on the mountains

also liked on site laundry facility

convenient gym, great loaction of the property just a short walk to downtown banff

beautiful building. fantastic restaurant and hot pool

laundry no machines as yet

had mold in it, and upon acquiring a late check out we still have cleaners in our room at 8 in the morning while we were still in bed

very clean, staff were super accommodating to our early check in, and the room was cozy!

spa facilities were amazing

lovely restaurant and bar area

brilliant the shuttle was amazing because it was a bit of a walk to banff centre especially with kids

restaurant and spa were great. staff were friendly.

quiet location out of town- really great spa and restaurant

spa was slightly disappointing as there wasn t much in the way of a spa other than the

there is some construction on the pool and hot tub at the facility however, this was not a cause for concern for our trip

gym was dirty and needs towels, wipes and some repair.

brilliant location. lovely cosy little house with very well equipped kitchen.

did not use the swimming pool and the gym

beds were excellent. kitchen was well equipped.

loved the in-room fireplace and kitchen

my favorite is the bar and restaurant, the views from there are unbeatable

welcome at reception, the room was lovely and comfortable, the bar and restaurant were outstanding

the pool was out of order, also quite

no elevator, no swimming pool 2

elevator, indoor pool was out of order

no laundry in suite

sofa bed was uncomfortable cleaning services did big clean the kitchen only 2 laundry machines

the location, friendly staff, awesome outdoor hot pool and sauna with stunning views, conveniently located bbqs and underground parking

mineral spa was incredible with absolutely beautiful view of the rockies

the kitchen had everything we needed

the spa is also very good

while admiring the stunning view from the room the restaurants were all enjoyable and the bar staff thankfully had the latest sports game on

staff was extremely helpful with a few things that came up and we appreciated the speediness of room service especially on the first night after a very long day of traveling

fantastic property with great amenities for the kids.

spa facilities were very good

i also liked that it had a laundry we

the guests moving furniture, talking too loud, children screaming on the corridor, also the laundry

excellent breakfast. clean and quiet room.

get to use the pool, but not the properties fault, new covid policies make getting an appointment nearly

swimming pool could use a proper cleaning, the water had a very strong chlorine smell and there were

the room equipped with kitchen

excellent laundry facilities and great togo breakfast

the design of the kitchen counter could be improved so that a backup does not occur around the toasters, waffle maker

only downsides to this hotel is that there is no pool and hot breakfast is not offered but this did not hinder my

was lovely, staff were friendly, great location, free parking, laundry facilities and they even had a cheese and wine offering every night in the lobby with the

was surprised that when we got there, not only they accommodate our request for early check in, but they upgraded us also into much bigger room

liked the kitchen in the room - large fridge, stove, very clean

the bathroom fan was noisy. hot pool had no locker.

great location and access to cycling and golf activities. great view of the mountains!!

can not complain: we got an upgrade from a room to one bedroom apartment, we were able to get an early check in

myself out of room after reception hours but helpful bar staff were able to assist me in getting back into room

we didn't mind the slight music from the bar downstairs, but we were the furthest room so i could understand why others might complain about

you get 15% off at the bar that’s attached to the hotel

we were fortunate in getting a spot near our room away from the bar entrance which we were told can get loud

reastaurent and the bar is close by

excellent location. comfortable bed. super clean bathroom/shower. awesome breakfast.

clean and well decorated bed & breakfast inn

would have given a 5 for cleanliness, but the spa tub in the bathroom, was gross around the jets

provided flip/flops, but it would be more appropriate to provide new spa slippers to guests

beautiful, well kept and nice location in canmore. convenient parking and delicious breakfast

things you may have forgotten like salt n pepper, cooking spray, laundry soap

it had everything i was looking for. fantastic to have a full kitchen and laundry in my unit.

spacious, super clean throughout, well equipped kitchen and large table for family meals, easy self-service check in and out, close to hikes and

washing machine and dryer allowed us to catch up on our laundry, and we ate in a few times in

it close from restaurant, supermarket, parks, swimming pool, and so on

wish there was better room service

pretty fast wifi

we were on the annex and had trouble asking for room service so we had to go all the way out to the front desk every time we needed something

like the room just like home, its really good for family outing, the pool is great to my kids love it

pool, beds, wifi, food

the hotel has a nice restaurant, where we had very good breakfast and dinner, as well as a cool bar with good food and drinks

we also really enjoyed the sport bar with the oyster night special

location. pool front desk staff

are nice, the comfort of the bed, the facilities are high quality, there are a lot of games for kids to spend time, the view of the hotel, water has been filted, everything is

pool and hot tub exceeded expectations

staff, free parking for guests and real incentive to go green with $5 voucher if you don t use room service

surprisingly good bar food and one of the best breakfasts i've had in a long time

good location. restaurant and bar onsite. clean rooms, friendly staff.

was great and found a way to get us a very early check in as we had to get ready to leave for a wedding in town

perhaps we could have been invited to sit in the bar or in the lovely terrace area

the suites are always clean and cozy, and it’s so nice that there is a pool and hot tub to enjoy as well

it was spacious and the bed was incredibly comfy

the pool and hot tub desperately need a revamp

the hotel also has lots of facilities like a pool, hot tub, spa, gym

we had a very comfortable stay here and enjoyed the pool and spa

swimming pool and spa area good

all through, we had to scout around for where to get food the night we cane in and the swimming pool/hot tub was closed for 1

great accommodations of pool, hot tub and sauna

the heated pool wasn't heated that much

kitchenette and laundry in our room was a great convenience for us

the room was amazing with a big spa tub and fireplace

good to have jet spa innour room after a hiking

besides the parking lot is really small and it's possible you can't find a spot to park your car

spa bath was absolutely amazing

the spa tub was why we choose this room and it was too small for two average size adults to cozy up in

room service during the day was fast

we were also able to hike johnston canyon any time of day without having to worry about parking

everything else, dirty rooms, no wi-fi, tons of mosquitoes, no room service, no tv

parking for cabin #28 was tight for our subaru,

and free parking right by the cabin

the restaurant was exquisite dinner was excellent and breakfast bar included well stocked with a good variety

wifi service to look up hikes and things to do in the area but we didn't use it too much and

else, such as staff seemed to be too busy to be friendly, breakfast was not included, wifi was not open to the guests, location was off from banff and/or lake louise, etc

350+ cad/night, wifi and a microwave should be included

all in all, a lovely experience especially if you can take a break from wifi which we welcomed