big fan of the late check

great location in the old town. great sized rooms and breakfast was fantastic

also there was a little play area in the breakfast room for kids

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

also there was a little play area in the breakfast room for kids

staff was friendly and room service meant that my bed was cleaned very quickly.

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

also would have loved to visit roof top bar but didn t appear to be

the room service and cleaners entered as they pleased without ever knocking.

room service and when i ask for a drink to make a toast for new year's eve it has not been possible

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also the prices at their bar were very high

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

❓bar did not serve a glass of cava

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

my expectations for breakfast were a bit low given the size of the hotel and am happy to say i was so very wrong

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

the old town is right across the street check in time is 12pm no early check in

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

junior suite perfect for a family (two kids)

my family also really enjoyed spending time in the gym

good gym

so the only thing i'll say is that the gym was unavailable

breakfast and room service really good

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

wifi in the room was not consistent, really poor

the gym could have more diverse equipment, though it's not a big deal.

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

the kitchen was quite well stocked with dishes/plates etc

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

staff very friendly location could not be better breakfast food and room wonderful

great rooftop bar and food

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

from the breakfast to the sympathy of the staff, from the great and modern decoration to the comfort of the

the bar at the top is beautiful with a great view over the guggenheim

the family room accommodates two adults and two kids. good location. parking available.

had a room service issue sadly

spa and kindness of staff

bar staff were rude when we asked for a beer at midnight, the just said closed- and the

shower in the spa after the sauna/hammam

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

the gym was modern, airy, clean and very accommodating

everything is excellent. location, staff, clean rooms, breakfast, gym. very nice.

dog not allowed in the bar which was empty!! shame

en though pretty much

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

parking a bit limited a bit far away from bilbao city centre if you wanted to explore it

parking and wifi as published

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

we had drinks and snacks in the bar and the food was delicious

the breakfast is in the restaurant next door, continental was more than adequate and eat and drink as

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

+ own garage + good breakfast + quiet location

room was very good, and the dining room served an enjoyable breakfast

there is parking under the hotel and a lift

nice swimming pool

the grounds and building were lovely. great bar and restaurant and the view was amazing

we were 2 families meeting-up with 3 kids under

the pool was an extra bonus and a good temperature

plenty of space large room and bathroom free parking pool golf fitness close to airport

pool was very nice

breakfast was delicious

the kitchen in the room

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

great stay and a fabulous breakfast.

good secure disabled parking, free wifi throughout and nice dog walking round about

this has a gym but no pool (which didn't bother us) (-) not the hotel's fault at all, but i would have liked to have made use of the gym and of the communal spaces as lots of lovely areas to sit and take in the views but corona (+) spacious gym with bikes (-)gym i ever saw, broken and squeaky equipment, would call it more of a yoga area than a gym (+)it was okay.. nothing really special about it, we used the gym once it was a nice area

for late check out only 5 per hour up til 5pm if required

the fact we arrived sunday the restaurant and bar was closed

really, could have done with more staff on in the evning to cope with the bar and restaurant

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything

at breakfast especially, no soft music playing made it feel like you are walking into a funeral

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

much - the pool was not open, but that was a date issue, as it only opened the weekend after we arrived, so

amazing breakfast. great bathroom beautiful view

breakfast is a little expensive

excellent choice at breakfast

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

was 12,5€ extra pax and 7) for kids

exceptional location helpful staff excellent breakfast

maybe in the height of the season, the bar nside the hotel would be open

beautiful sea and beach views. great bar downstairs, open until excellent staff.

great atmosphere in the bar and restaurant

felipe at the bar was friendly and professional

allowed early check in

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

secure parking onsite

location is in a quiet area, offers free parking and has a big inside garden to hang out

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

good place, clean good wifi, room is clean.

parking very secure