clean , quite , staff was excellent, pool , spa , size of the room , breakfast

bed was incredibly comfortable, the hot shower was amazing and the spa and steam room facilities were lovely

yet the next morning at breakfast it was offered up and had clearly been there the whole time

also the food, both dinner and breakfast was awful

the pool and jacuzzi s are well maintained

chaise lounges are needed at the pool

the pool is big enough to catch a good swim and everything was clean

skylight in the bedroom, bathroom floor very slippery , pool water very cold

great swimming pool and bbq facilities for hot days.

liked the service of the staff there, they give us a nice stance with a cool welcome and tasty breakfast

the bar and restaurant are also very good, they grow a lot of their own vegetables in their own garden

breakfast can really improve

attention, room service, facilities, landscape

also breakfast included is not great, have to pay extra for other options

breakfast was so tasty, the staff is very friendly and accommodating

the breakfast was good, the workers were attentive and kind. the location is beautiful

they were happy to accommodate to all of our request and the outdoor pool area is just stunning

the pool area was missing side tables for your drinks, phone etc...

excellent breakfast. perfect location in a very beautiful zone in the middle of the forest.

we had the deluxe room with the jacuzzi on the balcony facing out towards the pool and lake

friendly and welcoming hosts, served breakfast very early given my needs as a birdwatcher

host offered early morning airport pickup and drop-off, was extremely hospitable, offered free breakfast and wake up calls for my tour

the breakfast was poor

they help with the our laundry

great location. friendly staff and the breakfast was really good.

the breakfast is really tasty and in good size just what you need, and the restaurant food is really

pool, jacuzzi and massage, as well as water sports activities available

pool, picture view, polite staff, and friendly management

had internet issues which made the tv inoperable the menu was very limited the pool was not

the room, the pool, the view

the pool area was like a dream

the breakfast is amazing and can be brought to your room

with a beautiful view, nice facilitaties, a restaurant on the site with good food

cludes room

loved the amenities in the rooms and the room service

st breakfast we have had in colombia) and very friendly staff, all of them

the breakfast included in the stay was delicious. that staff was very attentive!

we had ordered room service and we were incapable of eating it in the kitchen as there was water pouring down on

amazing value for money, the room price included use of the kayaks, breakfast, campfire and jacuzzi

glamping experience, good food, great breakfast, friendly stuff, free water to take at the reception

great wifi

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some food and cocktails

the kitchen always offered delicious high quality food

staff attention was great, breakfast to delicious and again amazing staff

friendly staff, clean rooms with balcony and breakfast was included in rate

the breakfast was delicious, the pool was stunning, the room had everything we needed and the gym and beach club were both excellent

the view, the food, pool/jacuzzi, the gym and the lovely staff at the restaurants

the hotel has a nice spot in the pool area that is vip, meaning that you have to spend a minimum amount to sit down there

the pool area is a mindblower breakfast included, exceptional buffet, exceptional staff you would expect nothing less from a

was amazing - from the accommodations to the amazing food (breakfast, lunch and dinner) and the views

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf73 is very complete (ud83eudd5a's in multiple styles (you choose), oj ud83cudf4a,

property very quiet and relaxed the property is a safe place awesome menu at the restaurant and bar beautiful nature and sightseeing you can bring the food and beverages you need to maximize the

jacuzzy wasn’t working properly, the máster room needed s blackout, more kitchen dupllies and

rented the two bedroom two bathroom cabana with complete kitchen fireplace on the patio

breakfast by the lake was also great

dining was fair, very limited menu choices mostly fast food, no pool or gym facilities.

so it was pretty quiet breakfast was good

the room was also big enough for 4 ( a family with 2 kids)

tasty and big breakfast with some fruits, juice, coffee, cheese, eggs, pastries and bread selection

closed the jacuzzi and pool area at 9 p

breakfast was good traditional colombian

expensive and is mostly in the shadow) this hotel is still worth visiting: a) you still have a pool on the rooftop area with stunning views b) the hotel s restaurant is extraordinary,

mentioned the presidential suite is overpriced as we needed to go to the common pool to get sun

the staff were incredible and the whatsapp communication to order room service or any questions was very fast and efficient

incredible, every little detail thought of, the view was stunning and floating breakfast in our pool every morning was a wonderful addition

elevator music by the pool

the breakfast was great, served with the most personable service

was super hospitable, committed to deliver a exceptional service, breakfast was delicious, the beautiful views of the lake from the room, the location is perfect and

the staff is amazing and so nice. the breakfast is very good.

breakfast had excellent quality

good breakfast great location loved the hot tub and staff were excellent

breakfast was one of the best we have ever had when included in the price of the room

breakfast, lunch and dinner was amazing. staff is superb.

the view, privacy, hot tub, room service

perfect location to spend some times even in times of covid, the do room service without additional charge

fabulous room service, the best pizza we've ever had and breakfasts huge and devine

the facilities are gorgeous, the room service is so much fun and the area is just lovely

was a shame that wasn t a proper pool - only really a shallow cool pool and a large jacuzzi

our room had a hot tub and seating area on the balcony with a view of the pool and lake

cles waffles) was so good and the ribs

views run by roberto the hotel manager the restaurant delivers a really nice meal and thou breakfast is not your normal buffet the choices of breakfast is fabulous

staff were excellent and theres good parking on site which was perfect for our motorcycle

tents are nice and comfortable and the mini bar is well stocked

perfect location, and perfect for couples, have rooms with spa bath and nice lake view

the bed was really comfortable and breakfast was great

great service, breakfast, centrally located

the people who work there is very friendly and the breakfast is a good one

spa service and location

did not eat at the facility, but used the kitchen and bought food locally

they have restaurant, bar and kids area

great breakfast. great ambiance.

nice place and great location. the pool and jacuzzi were great.

find anything like restaurants, bars and other things to do, the wet areas like the jacuzzi and pool are clean and climated and the breakfast buffet is a big

the spa didn’t work

a beautiful outlook from the bed and spa bath, over the canopy of trees

near downtown, comfy bed and linnens, good breakfast

breakfast was wonderful and the view of the area was spectacular

from our spa we could see la piedra which was phenomenal

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt downstairs to your room if

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt

located, very nice and friendly staff, early check in was available (thank you) - they even offer me the choice between two rooms, check

good breakfast

the spa is very good and the breakfast also very very good

the property is very nice, in a good location, the staff is very attentive and good breakfast.

breakfast was delicious

breakfast doesn't start until after 8am which means if you want to get to la piedra when it opens

they helped us with early check in and late check out, no charge

good wifi/internet/network, but couldn't get tv to work (not an issue for us and we're sure they would (-)wifi didn't work (-)really quiet, the room is not really practical, wifi doesn't really work all the time

we had a secure parking for the motorcycle

parking service.

no wifi in the room.

you can also do your laundry or get something to drink here

parking was very limited

included a lovely breakfast served on your balcony, which never disappointed

everything was great! beautiful views, very clean, hot shower. loved the breakfast on the deck.

breakfast was also nice in the morning

beautiful view, peaceful area, possibility to do kayaking, nice breakfast

breakfast being served to us in the room is always nice

nice view from the terrace where also the breakfast is served

staff were nice and breakfast was included and delicious

breakfast was good and they have large jacuzzi's but no water in them so not really sure why that

clean and nice hotel, it don t have hot water but that wasn t an issue to me, breakfast was nice

it was pretty and breakfast was good. liked the jacuzzi

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and really really great hosts

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

did not provide us with much information (i am fluent in spanish so that was not the problem) and breakfast left much to be desired

more things to do for the location, a better breakfast, and available heater for my room.

to locate) but after 2 hours of trying i had to shower in a freezing cold water in the evening :( breakfast was over an hour late (after 9

the breakfast served was good

they serve a good breakfast in the room