the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.

wifi didn't reach the king suite, but telcel worked

wifi doesn t reach all the rooms

parking area was secure but looked like a landfill

strong wifi in room. great outdoor spaces beautiful view. great location. hot shower.

pity no wifi in the rooms but easy to forgo.

parking lot

it is a great space to relax, we understand that the wifi does not reach each room of the hotel, so for us is

wonderful grounds, the onsite restaurant, plenty of free parking onsite

wifi, not being able to pay with credit card in the restaurant (had to go to the lobby), no lobby

the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

breakfast you have only two options and start 8:00 am too late for those who go to work early.

good breakfast and clean place

good breakfast and nice staff

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

mondays the restaurant is closed so the included breakfast is way worse than the normal one, which is not that

options for breakfast, all i tried was very good

excellent modern hotel full amenities good parking good breakfast helpful staff.

the bar is too cold and the service is not the same as the the other areas.

fixed and limited in choice and quantity breakfast menu

gym has very few equipment that seems old

the shared kitchen was plenty equipped, and the brothers who run the place were great

and downstairs the breakfast and waiter

breakfast was included, but didn t start until 9am and i had to leave at 9am

and the breakfast and service was great

not wifi access, it wasn t working

restaurant at the place, and breakfast included which was excellent

the wifi works well and the location of the hotel is very central for my stay in pachuca

netflix, free wifi

hot shower and good wifi

wifi was weak. not much insulation between rooms

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

parking was a little tight

the parking lot terrible

there is a lift and parking spaces for whoever has

its got that perfect blend of old world feeling and new world features like good wifi

parking was easy

coming from the elevator but still i had a great experience there oh and the machines at the gym they need a

location, free parking under the hotel and the staff are all excellent

the parking lot, the entrance it's a little difficult to locate of you don't know the avenue

cheap parking with voucher 2 minutes

parking was not really on-site.

no wifi and no window

location, clean, good wifi

free wifi

free parking is a great bonus

maybe the parking

it was clean and the room was spacious. it did have parking and the staff was nice.

good and safe parking

- breakfast only starts at 9am (but goes till 12)

necessities right next door - just 10 mins drive to the center of real/mineral del monte - decent breakfast

quaint, quiet setting next to a stream, little balcony - the fireplace is wonderful and makes for a cozy atmosphere

everything was great, attention, breakfast and spa treatments. will come back for sure!

the bed could have been better. also, for winter time the fireplace will likely be insufficient.

very convenient for us, walking to downtown in 5 minutes, friendly staff and parking in the place convenient

tight parking and noisy at night

traffic at night; wifi coverage uneven on third floor

the wifi wasn't working properly

reasonable wifi once we were given administration s wifi password

location (very close to main square), during my staying very quiet, parking directly at the entrance, nonstop

wifi on 3rd floor didn't work and staff instead of acknowledging that it didn't t work tried to say

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

parking is available in front of the hotel, no size/height limits

everything was very clean and the wifi was fast enough for work

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

the wifi network, which i found to be weak.

wifi needs little boost! it was ok, but not stable.

bathroom was very incovenient, very poor wifi

beeing a pet friendly hotel it s definitely a plus

they offered nice breakfast. we had lunch in that restaurant too.

clean room. breakfast included.

was a good hotel for the trip to grutas tulantongo, available for booking online, free and safe parking, close

lovely park like setting lots of parking good restaurant and a pleasant central sitting room.

water temperature is not hot enough. wifi signal is weak int the room.

unusable wifi

room very quiet good wifi nice location friendly and efficient staff free potable water available beautiful

lack of hot water. no english speaking staff, but willing to use translator. slow wifi.

parking spaces for car

strong wifi

the pool is clean (but the weather was too cold to swim)

understaffed , no towels in the bathrooms and the main pool wasn’t so clean

and safe place in the middle of a nice nature and area nice swimming pool and garden with restaurant a great