everything was very clean and the wifi was fast enough for work

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

wifi on 3rd floor didn't work and staff instead of acknowledging that it didn't t work tried to say

parking is available in front of the hotel, no size/height limits

location (very close to main square), during my staying very quiet, parking directly at the entrance, nonstop

beeing a pet friendly hotel it s definitely a plus

reasonable wifi once we were given administration s wifi password

very convenient for us, walking to downtown in 5 minutes, friendly staff and parking in the place convenient

wifi needs little boost! it was ok, but not stable.

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

bathroom was very incovenient, very poor wifi

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

the wifi network, which i found to be weak.

tight parking and noisy at night

traffic at night; wifi coverage uneven on third floor

the wifi wasn't working properly

quaint, quiet setting next to a stream, little balcony - the fireplace is wonderful and makes for a cozy atmosphere

the location is very quiet, the breakfast was excellent, the staff very friendly, i really recommend

spa was great, rooms and restaurant left a very good impression

necessities right next door - just 10 mins drive to the center of real/mineral del monte - decent breakfast

no heating besides the fireplace.

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

and downstairs the breakfast and waiter

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

breakfast was included, but didn t start until 9am and i had to leave at 9am

restaurant at the place, and breakfast included which was excellent

and the breakfast and service was great

parking was a little tight

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

the parking lot terrible

location, clean, good wifi

parking was not really on-site.

no wifi and no window

free wifi

cheap parking with voucher 2 minutes

location, rooms, facilities, breakfast, prices

breakfast not match the name. (even no juice only american coffee was provided.)

enjoyed the breakfast, lots of choices, attentive wait staff

location! friendly staff and good room service.

juice or bananas were not available on included breakfast

good and safe parking

wifi was weak. not much insulation between rooms

netflix, free wifi

the wifi works well and the location of the hotel is very central for my stay in pachuca

hot shower and good wifi

the shared kitchen was plenty equipped, and the brothers who run the place were great

breakfast service was great

i think the breakfast was the best part , you could choose different opinion i m the

the staff always remember me and treat me well. very comfortable room. great breakfast included.

room was great, clean, and spacious with fast wifi

boy or front desk knew a bit more about a transportation service named kolors which stops in the parking lot of

the pool was warmer or cleaner, i m sure we would use it

breakfast was nice

wifi didn't reach the king suite, but telcel worked

pity no wifi in the rooms but easy to forgo.

wifi, not being able to pay with credit card in the restaurant (had to go to the lobby), no lobby

wifi was very spotty and mostly didn t work

wonderful grounds, the onsite restaurant, plenty of free parking onsite

it is a great space to relax, we understand that the wifi does not reach each room of the hotel, so for us is

wifi doesn t reach all the rooms

parking area was secure but looked like a landfill

strong wifi in room. great outdoor spaces beautiful view. great location. hot shower.

good breakfast and nice staff

good breakfast and clean place

breakfast you have only two options and start 8:00 am too late for those who go to work early.

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

we could hear their tv and the kids all morning

greatest location right on the main square with private parking.

beautiful place, friendly staff, good value location is great love the fireplace

by the fireplace is so cozy

the best part is the fireplace which you can find everywhere in the hotel

breakfast. no american coffee... they charged us extra for chopped vegetable for kids...

the breakfast is good for the price you pay. it is tasty and the restaurant is super comfy.

breakfast at the restaurant was with vouchers as part of the tariff, and the food was excellent

my first breakfast they neither had fruit nor juice, even these were offered by the menu, but, when i had

very nice hotel with local climate. tasteful breakfast. very nice staff.

mariluz also happened to be the cook and server when we went for breakfast in the morning and got delicious

the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

didn't like that electric fireplace didn't work in my room

an automatic door to the parking would be a nice to have.

breakfast was delicious