though we enjoyed no television or wifi, not so sure other people would.

food service and pool water cold

covered parking inside the complex

comfortable bed and strong wifi

no wifi in the hotel due to a defect that wasn't solved while we were there

please note thet the place was suuuper noisy, the bar besides was blasting music till 3am

excellent. very close to the pyramids. the water in the pool is warm.

loud, there was a bar attached to the property that plays music til 3am friday and saturday and around midnight

no safety bar on window to keep from falling out

much noise coming from the 7th floor, i was in room 605 which is located right below the kitchen

breakfast started quite late (around 7a) despite the fact that according to the waitress the

they do have an expensive outdoor bar which is probably usually nice but it was super windy

near the airport and the shuttle bus runs frequently

location with direct walking access and door to door shuttle service to the aifa airport

wifi in the rooms, art on the walls in the room and better cross ventilation in the rooms, and

excellent breakfast and a 15 minute walk to the fabulous archaeology site

breakfast, wifi, comfy bed, parking, location

wifi was also not great

safe parking

there is wifi, although at times a bit slow

good secure parking and clean room

we came by car, so we appreciated the parking lot

love the laundry service

lock the parking gate ate night

the facilities are ok, there's a nice garden and easy access self-parking.

don't get the king suite as it directly beside the kitchen which you can hear until they close

king suite beside the kitchen

parking place its good

really good wifi

possible to climb onto the hotel roof terrace to watch balloons flying over plenty of secure parking

garden out the back to sit in and use wifi as not very good in the room

plenty of safe gated parking for all guests

we loved the courtyard area, secure parking, good hot shower and how accommodating everyone there was to us

spa wasn t open and the door to the garden area wasn t secure.

the workers, the gorgeous grounds and attention to plant life, butterflies everywhere, delicious breakfast,

pool chairs need to be replaced they are getting rather old

the wifi was weak, it was stronger by the pool area than the room.

relax area arround swimming pool

nice rooms, easy parking, good restaurant and excellent pool.

to the city center, good restaurant, beautiful inner court with garden and swimming pool, free on site parking

nice pool and delicious breakfast with live music

the pool

clean room. easily accessible by car, parking available.

hotel provided a very nice breakfast

we had a simple breakfast with fruit, hotcakes, and coffee

clean beautiful hotel with great breakfast

may be able to get breakfast if you request ahead or if they are busier

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and

motorcycle friendly. secure parking.

breakfast is included consisting of coffe, toast and marmalade, and fruit

is really cold at night without any way of heating the room, the wifi is only at the reception

the free breakfast was quite poor, we paid 90 pesos more for a more complete one

you put free wifi you actually have to have functioning and not a wifi that works for 5 min when you enter the

breakfast, because it is too late at 9 am

parking inside the yard

secure parking available

they provided us a free parking space

wifi was not strong. the hot water was not stable when we took shower.

- helpful staff who helped us find bus connections and left us food in the fridge in their kitchen - working

super location, cosy bed, very quiet, very friendly, safe parking lot, 100 % revommended

hot shower with water pressure and good wifi

great location and great price, private parking and clean!

parking inside the property with enough space to maneuver

the bed was really comfortable, the wifi was strong, and the shower had plenty of hot water

lots of mosquitos. weak wifi

good parking

lot of parking

wifi and cellular service in town was very poor

there is free parking within the property as well on a first-come-first-served basis

also very nice to have a secure parking option

it has parking inside the compound for two cars

parking inside gated entrance

wifi, good location, friendly people - they even let us do our laundry free of charge

i spent only one night there and didn't use any additional (spa, breakfast), i can't recommend this place enough

20 mins to gate 5. safe parking. huge bed. breakfast. safe parking. absolutely good.

room was great, breakfast was more than i expected

invited us to see the trees and flowers in the back yard, and served (an optional) delicious breakfast that

the gym was not re-stocked daily.

the restaurant was amazing-even the continental breakfast

we also had a promotional breakfast which was very good

even the gym was perfect

our room smelled a little like paint. wifi was not working immediately.

the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement

good breakfast and nice staff

breakfast not available on monday

mondays the restaurant is closed so the included breakfast is way worse than the normal one, which is not that

hot shower and good wifi

wifi was weak. not much insulation between rooms

the wifi works well and the location of the hotel is very central for my stay in pachuca

netflix, free wifi

the bar is too cold and the service is not the same as the the other areas.

the elevator doesn t reach the basement, where is the parking

options for breakfast, all i tried was very good

fixed and limited in choice and quantity breakfast menu

went down for breakfast as it was included, and restaurant was packed, not so much of social distancing and

good and safe parking

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

cheap parking with voucher 2 minutes

parking was not really on-site.

location, clean, good wifi

free wifi

no wifi and no window

is great and the fact the hotel has its own parking lot is great too

nice reasonably prices on site restaurant serves breakfast, lunch and dinner and several others nearby

breakfast was not included had to pay an extra fifty pesos per person, but all in all it was fine

juice or bananas were not available on included breakfast

location, rooms, facilities, breakfast, prices

parking was a little tight

the parking lot terrible

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

and the breakfast and service was great

not wifi access, it wasn t working

breakfast was included, but didn t start until 9am and i had to leave at 9am

a bit cold in the room, small breakfast

wifi didn't reach the king suite, but telcel worked

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

the wifi network, which i found to be weak.

bathroom was very incovenient, very poor wifi

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

wifi needs little boost! it was ok, but not stable.

the wifi wasn't working properly

tight parking and noisy at night

traffic at night; wifi coverage uneven on third floor

reasonable wifi once we were given administration s wifi password

location (very close to main square), during my staying very quiet, parking directly at the entrance, nonstop

parking is available in front of the hotel, no size/height limits

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

everything was very clean and the wifi was fast enough for work

wifi on 3rd floor didn't work and staff instead of acknowledging that it didn't t work tried to say

very convenient for us, walking to downtown in 5 minutes, friendly staff and parking in the place convenient

beeing a pet friendly hotel it s definitely a plus

insulation + tiled floors means without the fire it gets cold in the room, dress accordingly - wifi does not

breakfast needs more variety

quaint, quiet setting next to a stream, little balcony - the fireplace is wonderful and makes for a cozy atmosphere

surprisingly good breakfast buffet

- breakfast only starts at 9am (but goes till 12)

parking lot

wifi, not being able to pay with credit card in the restaurant (had to go to the lobby), no lobby

no wifi in the rooms.

could be wifi in the rooms, but there isn't

wifi was very spotty and mostly didn t work

parking area was secure but looked like a landfill

strong wifi in room. great outdoor spaces beautiful view. great location. hot shower.

wifi doesn t reach all the rooms

the shared kitchen was plenty equipped, and the brothers who run the place were great

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

second night the was no wifi in my room