heated pool

breakfast. apples not washed with tags still on them. not much selection

friendly staff clean not noisy and breakfast was great

only disappointment was there were no eggs for breakfast on sunday

the location was great. staff was wonderful. got an early check in which was so convenient.

was in a good location with anything you need close and the staff was nice and the pool was

room with early check in

location was good, no breakfast due to covid.

very clean. friendly staff. great location. easy and fast check in. my dad loved the breakfast!!

very clean safe organized and good breakfast

location, pool.

pool gate was padlocked. grandkids really wanted to swim. staff didn't know why.

great property breakfast and location. a little pricey but nice

the pool and its location a little disappointing.

pool was wonderful

charged a guest fee of $25.00 to golf along with nine hole golf fee of $55.00.

the pool was nice but you can see where all the cracked tile is

staff, the aesthetics and ambiance, pools/ hot tub, full kitchen that included pot, cups, plates, utensils

clean gym

my kids love to play pool and even it was long weekend it was very clean

the room was spotless the breakfast was great and the staff was very friendly i will go back again

breakfast in the morning

my only complaint was not being able to check in because the staff was elsewhere doing laundry

the outdoor pool was sparkling blue and clean with ample seating by the pool

breakfast, beautiful shower, spacious room,comfy king sized bed, microwave and fridge in my room,

easy check in and out. hot breakfast

breakfast was yummy & rooms were nice and clean

laundry room.

room was a long way to ice, laundry, and elevator

pool little small

breakfast was extensive for a small room, wifi worked and beds were comfy

wifi didnt really work and there were no waffles or bagels just toast.

great breakfast

it's impossible not to mention the breakfast sheriff during the week, very simple breakfast, but with everything you need, my family

small gym area and small outdoors

the outside grills on the patio and the upstairs indoor/outdoor bar area on the 4th floor were also a very nice touch

breakfast was amazing

the rooftop bar was closed so didn’t get to enjoy but the rest of the property and facilities were

we loved the roof top little bar and grill

breakfast was great! location of hotel confusing to find-lack of signs on approaching streets.

hot breakfast with lots of options

would like to see some breakfast sandwiches at breakfast, quick and easy to go

the staff was very nice, check in was easy, and the free breakfast was really good.

the bed was super comfortable, the hotel was extremely clean and the full complimentary breakfast was excellent

the complimentary breakfast was also a plus and i really like the 12:00 pm check out

atmosphere was quiet and the breakfast was superb

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

breakfast, gym, pool.

the gym was serviceable and had all i needed to work out properly

cleanliness and location. our kids enjoyed the breakfast buffet.

staff was great and the breakfast was delicious

we did not get room service the intire time.

kids loved the complimentary ice cream between 8-10 pm

seat was pealing, and it was kinda loud in the hallway kids running up and down with no supervision

breakfast was the best we had in a hotel before and complimentary so helps with the kids

1.not enough parking.

just need a bigger parking lot but everything was great..

parking spots are very narrow

the staff was friendly, the room was big, clean and comfy. the breakfast was great.

good location and parking

coffee not available all day, breakfast ends too early

best part was the breakfast

great place to stay with two little kids . enjoyed the free breakfast in the am

no indoor pool

the please was extremely clean including the gym and the swimming pool area

the wifi didn't work with my laptop.

beds clean floors and bathroom. lobby always smelled just scrubbed!@! nice pool

i didn't like was the homeless people living in the storage unit behind the hotel asking the kids using the pool for returnable cans

no road noise from traffic or parking area --quiet

complimentary breakfast was a package of store bought kids muffins, the room was micro

i love the free breakfast and it was nice and clean the whole time.

the pool

our room had no carpet and was next door to the laundry

no pool open yet due to covid.

please add gluten free options at breakfast bar.

breakfast and the location was very convenient

the continental breakfast was very good, there was a very good verity of options

good bed, nice pool, courteous staff and very clean

great location and excellent breakfast

location and access to wifi

of really loud kids screaming at the pool, then again in the courtyard right outside my room

location near highway (noise) and pool was not open.

pool was dirty

the staff that prepared breakfast was friendly and efficient, ensuring that the breakfast bar remained clean and fully

of really loud kids screaming at the pool, then again in the courtyard right outside my room

i liked this place very clean nice pool n hottub

the door next to the swimming pool didn't open

pool and spa breakfast expressway access lounge area strawberry offerings in the area

the staff was very helpful, i also enjoyed the pool.

it had a pool and a spa

lori and the rest of the staff are phenomenal! place is clean and the breakfast is really good!

staff was very accommodating and the breakfast was well prepared and tasty

the stay includes breakfast and it was very good

the front desk only had pool towels available and they were half the size of a bath towel

location, very friendly customer service was amazing the breakfast was great loved it here will come

i wish that the pool stayed open longer and that there was more than one laundry room

everything was good including the breakfast

early check in

breakfast and pool were nice. clean and close to bush gardens

the decor, the breakfast, the customer service

hot breakfast had variety and the larger lobby is used as eating space

room was clean, bed comfortable, location easy to get to. breakfast was very nice.

room was nice kitchen good.

good breakfast

the bed extra comfy and the breakfast was good.

location was good, kids enjoyed the pool, and the staff were helpful

they offer shuttle but only for 6 miles away and that wasn't

the property was fine. plenty of parking. clean and clear.

nice lobby , nice view from room, gym was good

kids running up and down the hallway 2

staff is always amazing and the rooms are very clean and quiet. breakfast was wonderful..

clean hotel and great breakfast

was great the staff was friendly and helpful and the pool was a great pass time with my family

full kitchen. quiet location. friendly staff.

good breakfast choices all kept clean waffles, eggs, bacon, toast, hashbrowns, muffins, cereal

when i booked, i expected a gym, breakfast, and laundry

no breakfast available

no breakfast served

did not supply breakfast yet continue to sell it on their ad the laundry did not work the guest computer does not work they supplied false address on the ad and

good breakfast good wi-fi

the property was extra clean and the pool was very well maintained

everything through the walls, yelling kids until well after midnight, banging on walls, the room next to us had their tv so loud could

i liked how clean the place was and the pool was great

i won’t have minded and i traveled with young kids too but the door to the connecting room makes you hear everything and doesn’t muffle

disappointed because we got an upstairs room this time, as we usually stay downstairs with 2 kids, but i understand that they were almost sold

this was the first hotel i've had my kids at and we were all treated with respect

need more than one washer/dryer for personal laundry!

especially the lady who does the breakfast she was amazingly nice to everyone and great with the kids

this was the first hotel i've had my kids at and we were all treated with respect

the breakfast area not so great but still very convenient

breakfast was good for what was expected

very spacious room , very clean, well maintained hotel. loved the breakfast also!

location, clean, breakfast staff was wonderful

breakfast was just ok

was amazing from the comfortable bed to the delicious breakfast

hot breakfast had bacon, sausage and eggs

they have a nice swimming pool

room was clean, the staff was very friendly, there was a hot breakfast, and there were plenty of great snacks and drinks to purchase on site

had a pool

breakfast was good, over all would gladly stay again!

staff were friendly and went above and beyond, clean spacious rooms and very nice pool

pool and very quiet

not a lot dirty from parking lot to room

especially in the pool

overall was a great stay , family oriented property, clean rooms and property, clean pool

kids did not like the breakfast but there was plenty to eat they just didn't like it

i’ve had an amazing, continental breakfast and the pool

the lady at the desk was nice. the pool was nice.

on the mirror, there were a ton of scrapes on the floor in the room, the sealant around the spa tub was very cracked and old, and the smell was not pleasant in the room

breakfast was good kid's enjoy the option of corn dogs

parking was easy, and staff was available when needed. bed was comfortable enough

horrible wifi stain sheets, towels and bathtub

the pillows were exceptional it was very nice quiet and the pool was amazing

they don't have wifi

not enough close parking to the front entrance

location is great and close to restaurants around. breakfast was very fresh and delicious

the hotel was clean for the most part and it was nice they offered a gym

the pool was small but we didn’t see a jacuzzi tub which my son really wanted to enjoy

i loved the free shuttle that we used

accommodations were great. quality breakfast food. friendly staff and convenient location

the breakfast was good, but they had sausage gravy for biscuits and gravy, but no biscuits.

sausages for breakfast

value, free parking, granted early checkin and late check out upon request close to the interstate, restaurants, gas station, supermarkets and

had to find laundry cart to get linens, towels,shower curtain etc and prepare our own room

some random guy was sleeping in the gym

i like the proximity to usf, free breakfast and cocktails.

the room was great and the breakfast was amazing!

also our kids slept in the front room (fold-out couch) but we had to run the fan all night b/c there was so

this time around price may be due to low season as kids are back in school

a group of kids were very lond and ride at the pool.

very polite staff and pool and bar area was right there.9

the pool was closed when other hotels had theirs open

dottie in the morning was very kind and made us very comfortable at breakfast

the business center was down. no bar or comfortable lounge area. there were ants in the room.

breakfast was tasteful, but you have to wait for the one person working to make your meal

the pool

was clean staff was very friendly pool was real nice there's a lot of food around

there is no pool currently

could have been better laundry facilities

him papers then he still denied us this hotel isn't kid friendly at all claim in website there's laundry and a pool there's an empty pool laundry is broken down and outside rooms are horrible cute

there are a few eating places with 5 minutes walk including a sports bar & grille next door that offers a discount to people staying at the hyatt

friendly staff. free shuttle to busch gardens. great breakfast selections.

daily breakfast was a bit chaotic and people just do not clean up after themselves

room was great. super clean and nice pool.

the breakfast was great a lot of options

comfortable bed.lovely pool area. great location. friendly staff.

the room was clean and comfortable. the pool was clean. the location was great!

when we arrived, the room was very dirty and the laundry didn’t work

i loved the heated pool

pool

staff was very polite, great options for breakfast, clean, very home feeling

pool area was nice but didn't have towels. breakfast was great selection but didn't offer grits.

the breakfast area is very small. too many people in there at one time.

our favorite lakeland hotel, excellent condition, great staff, beautiful pool! great time

big room? healthy self service breakfast bar all covid safe!

pool, breakfast, staff, location to downtown, and cleanliness.

the gym was well equipped and very clean

unfortunately, there were very loud guests in the hallway all night and it kept me and my kids awake

i was provided the early check in i requested and definitely appreciated it!

modern hotel with stylish rooms, spacious gym and outside pool

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

from drug users in the laundry area and those on drugs sitting on stair wells all day

laundry out of order

their laundry room was close

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the staff are rude especially mike at the

location, cleanliness, good an location were bar none

happy hour is pleasant, food in bar is very good.

) but required the restaurant and bar to be closed

the bar and restaurant were closed on sunday night which was a little

the location is within walking distance to many good restaurants, shops and bars

stayed in rm 128 no fan in bathroom and plugs in kitchen did not work

love having the kitchenette

very modern and clean ! close to casino and state fair grounds. refrigerator, small kitchen.

near casino

to the hotel from the expressway, multiple parking locations available, full refrigerator and kitchen

i know late check out is at least 12 and the staff members were kind of rude with it when it came to

i appreciated that kim accommodated my early check in, so we could go to the park stress free

no breakfast even though covid restrictions were lifted

due to covid-19 no breakfast was served, location great

breakfast offered was not great

complimentary hot breakfast was very good, they rotated items like waffles and pancakes (regular syrup and sugar free

nancy served breakfast everyday with a beautiful smile and positivity that made us happy to be there

we asked for an early check in time to get ready and they accommodated us

shortage on morning breakfast

breakfast not good and things ran out frequently

the hotel is lovely and has a complete gym as well as a zen room

the gym has plenty of equipment and is very clean as well

from the layout if the room, to the bar/ food area in the lobby, to the pool with towels

the bar and kindness people

the breakfast was amazing. the food at the bar of an evening was exceptional as well.

really enjoyed the pool area

beds in our room had not been changed and it was like 2:30am when we got to our rooms from the casino, but i did not get even 2 hours of sleep

the landscaping was appropriate for resort style acommodations. the pool was very nice.

i normally dont get to enjoy tv much at home with the kids but we were able to relax and watch some good movies after our traveling

restaurant was a little pricey. pool gate was not locked.

the parking is kind of limited but not really a big deal!

hard rocks casino 15 minutes away

clean hotel, hot breakfast was good, staff was friendly and attentive.

it didn t work on my room door, the front entrances or the gym

parking on the back of

the free hot breakfast, the staff, the peacefulness and location from highway and casino.

reception was friendly, room clean and spacious, breakfast amazing, wifi strong

gym was well equipped

the food at the breakfast was fantastic. the staff were wonderful. the hotel was very clean.

breakfast was hot and yummy

hotel is tired, needs an upgrade, a/c in the lobby was not working, location was great to casino and concert at the fairgrounds

staff was friendly by location was useful for us, fitness room was great

you can’t beat the location if attending a concert or going to the casino

pool was not available and my key card never worked to access the fitness center even afte it was

we thought it came from the hotel bar or restaurant

the room service woman were a tab bit loud in the morning

is where we come and stay ever since we've been coming to the casino because they know us there and they watch over us and they always put us on the 2nd floor

also close to seminole hard rock casino if you wish to try you luck

frogs in the pool, lol but it was okay.

location to hard rock casino

location is amazing and hotel was clean and pool was also clean.

to fair grounds & casino hourly shuttle ride to and from casino,pool was nice,rooms are

shuttle to/from casino was great

location, the friendly staff, the excellent continental breakfast, the big spacious room, and comfortable

warm breakfast available.

location. kitchenette

out door pool was so bad

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

pool could use a little more cleaning on leaves but on the other hand with the storms off and on

rise cafe was great. early check in was available

the swimming pool was a big plus for us

outside of the casino when waiting for taxis or your car, there is no chairs

bed was hard and the pillows even harder the bar lines are too long for a beer, open the portable bars y all used to have years ago

staff, the facility, the room, the food, the drinks, and even the parking were absolutely fantastic

pool was also a hit with the kids

the front desk to the comfort of the room was excellent very good hot breakfast kind and friendly

great breakfast

good breakfast

they were courteous and were able to get us extended checkout and early check in for my son's birthday

pool area was dirty

restrooms (mens) were very dirty. pool wasn’t opened.

the pool area was very small. breakfast should be served for the price charged for the stay