hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the staff are rude especially mike at the

it claimed to have laundry facilities, there were none

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

laundry out of order

from drug users in the laundry area and those on drugs sitting on stair wells all day

conveniently located an exit before the casino and an exit or two away from food and entertainment

it was perfect for us as we were wanting to be close to the casino

very modern and clean ! close to casino and state fair grounds. refrigerator, small kitchen.

short on breakfast utensils (no spoons) for yogurt& cerieal & ran out of coffee.

the laundry room was closed because of this issue as well

the construction in the lobby limits their breakfast choices, but ihop is across the parking lot - yay

the pool is big and well kept

kids running around and very noisy

parking close to my room was limited if i didn't get in early

most definitely will stay again with the kids next time around

then i called ahead to try and get an early check in and not only was i unable to get one but i wasn t even able to check in to the

place is not for kids

gym out of use.

used the gym, the pool area

had a non smoking room, but being so close to the casino, it still had a smoky smell

hotel was clean and the breakfast was really good

gym was well equipped

the free hot breakfast, the staff, the peacefulness and location from highway and casino.

the food at the breakfast was fantastic. the staff were wonderful. the hotel was very clean.

very clean! friendly service. accommodated early check in.

across the street from the fair grounds/ amphitheater, we walked to the concert and avoided parking costs and chaos

they had two pet areas with doggie bags and disposal containers

the ants on the ground in pool area

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

no room

complimentary breakfast every morning

that even with covid breakfast could be a bit better

hotel is only about a mile from the casino and provides a shuttle every hour which is really convienien

location is amazing and hotel was clean and pool was also clean.

location, the friendly staff, the excellent continental breakfast, the big spacious room, and comfortable

the breakfast came in handy for sure

due to covid-19 no breakfast was served, location great

if check out was one hour later and breakfast was one hour longer.

free breakfast was great

i appreciated that kim accommodated my early check in, so we could go to the park stress free

there were kids running up and down hallways after midnight and before 9am

kids across the hall made noise all night

when arrived with 4-kids (2-rooms) and no the pool is not heated and the hot tub was closed off with caution tape then

a door to bedroom can't have conjoined rooms if have a regular one and a suite for your kids

would have been better had it not been for the kids who kept running up down the hall ways screaming all night

staff is always amazing and the rooms are very clean and quiet. breakfast was wonderful..

pool was closed, and that was the only reason we made the booking

was very clean always, smell good, the breakfast was school and the staff specifically front was so nice and helpful

was great the staff was friendly and helpful and the pool was a great pass time with my family

the pool was not working, the price was good for a cheap over night stay

the decor, the breakfast, the customer service

everything was good including the breakfast

never used the pool but it looked nice

breakfast and pool were nice. clean and close to bush gardens

early check in

lady at the breakfast bar was rude when i asked her question

clean room, comfortable bed and pillows, good breakfast selection.

very clean overall, updated interior, extremely friendly staff, spacious rooms with kitchen

room was nice kitchen good.

the free breakfast was much appreciated

very close to hard rock casino, affordable, clean

beds in our room had not been changed and it was like 2:30am when we got to our rooms from the casino, but i did not get even 2 hours of sleep

close to casino

the bar was great

the pool was so clean, and pretty

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

breakfast was good. first time the laundry machines was free to use.

laundry room dirty broken down

laundry room was free to use so that was super nice

fitness room nice

my room was perfect even my little ones came and swam in the pool i truly had a wonderful

nice pool. small but we’ll-stocked indoor bar.

breakfast was very good.

wish breakfast was included!

the pool area could use a little tlc and some shade

range of shuttle bus

close to casino

there is a free shuttle that we used

nice pool my daughter had a blast

hotel is tired, needs an upgrade, a/c in the lobby was not working, location was great to casino and concert at the fairgrounds

i would have liked a bigger pool but it was still very nice and worth the money

location to busch gardens with free shuttle

stay was great, the size of the room was fantastic, the gym was a plus and all the staff was a-1 i have no complaints

the breakfast staff amazing

also our kids slept in the front room (fold-out couch) but we had to run the fan all night b/c there was so

pool left a little to be desired

breakfast was great

no room service provided the next morning or new towels were replaced

from check in to shuttle, everyone was outstanding, friendly and very helpful

swimming pool in shade most of the day and not heated. gym closed

comfortable bed.lovely pool area. great location. friendly staff.

nice pool, quiet, and right next to a coffee shop that was great

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

location of the pool and our room

laundry facilities

the free shuttle to busch gardens was excellent and the shuttle driver was so kind

it did however drown out the live band at the bar & grill on the adjacent property

lots of space, wet bar and mini fridge

breakfast was not bad but more low carb options would be great

sports bar within walking distance

very good hotel for staying good breakfast in service

dog was either kept in the pool area or in someone’s car outside my window that i heard barking all night and could not

not a great location. couldn’t get ev charger to work, it was broken. room was okay.

everything was good breakfast was good room was spacious nice selection of tv channels

they need to have better chairs at the pool but overall it was ok

wasn't really interested in the breakfast

they could have better breakfast selection

the free breakfast

breakfast

some sort of breakfast. beside nutrition bars only

room, nice staff, delicios breakfast

there were some broken equipment in the gym.

i liked having a gym nearby as well as friendly staff.

eggs also ran out carpets in corridors are stained gym equipment was worn out it’s a bit tired

if the breakfast lasted a little longer on weekdays that would be great!

very friendly staff, gym facilities ok, comfortable bed, clean

honestly don’t have any complaints but one thing that could be seen as a negative might be the pool size as it is a bit small

room and pool were very clean

all the pool and the room

the gym was nice

besides pool not open long enough.... not mucn

gym

the pool was spectacular and having that view from my room 202 was awesome

its have gym, and a good night club downstairs we can hang out the weekends.

from the lobby, gym, pool with fountain views, down comforters on the beds, king size luxury comfort

indoor pool, the temperature dropped to the 60's first day of our stay and never rose above

breakfast was very good

free breakfast

breakfast and other amenities (pool & exercise room) were all above what i expected

the rooms were nice size, and the breakfast.

small gym space available and parking onsite

the pool area

clean, quiet, free breakfast

pool, rooms need updating, outside of hotel needs more lighting & upkeep, for about the same price

pool surrounds not clean water not very clean neither.

staff was friendly and breakfast was good.

we had a rainy week so we didn't even see the pool

i loved the breakfast, comfort and the consistency!❤

a heated pool or hot tub

the included full and varied breakfast was excellent, and the entire area is kept very clean and neat

total privacy and the free breakfast was above and beyond!

next night a huge party of kids and adults came in noisily at midnight

clean, very good breakfast!

made reservations for 2 adults and 2 kids with the expectation that the sofa bed would be big enough for two 10 year olds

breakfast in the mornings

laundry did not accept coins and the app charged more than advised on the washer & dryer

my kids & i enjoyed our stay

laundry facilities busy then did not work..

kids rest enjoyed the breakfast

the laundry room hadn't been swept or mopped in a while the grime on the elevators and walls was very

in gym and carpets smell in room

the staff was very friendly. the pool was awesome!!

also i enjoyed the morning breakfast staff she was very

the pool was cold

clean room and public areas, friendly staff. awesome breakfast and breakfast area.

really liked the indoor pool, and the beds were super comfy, as well as the fitness area was very nice

very clean love the inside pool even though i didn't use it wonderful stay.

heated pool

hot pool

pool needs attention, brighter and warmer

from the front desk to the helpers and kitchen staff and chefs

the gym sucks. they are no weight machine and the area is ridiculously small.

usekeeping) during stay

the breakfast was awesome, the omelette bar was far above what we expected

and snacks at evening reception, great size room with separate bedroom and living room / mini kitchen facilities, plenty of wardrobe space

perfect location and super friendly staff. the bar was a plus too!

the pool was freezing. too cold to swim in.

there is nothing i don't like. i wished the bar was open but i understand these times we are in

pool was cold but bearable especially when you rounded it off with a really warm hot tub just ask

it would have been nice if the bar had a few more choices.

parking, location.

the only thing i would say was the breakfast was not good to me

i know things are different right now because od covid, the boxed breakfasts were not great

no turkey breakfast products

the room was clean included full kitchen.

kitchen layout good but  no stove top in room

breakfast was good. area was clean. lots of room for the busy time of the day.

laundry facilities were perfect for my road tripping needs

free breakfast

we would have liked more breakfast choices

amazing staff, beautiful room, awesome pool, fantastic onsite restaurant

wifi worked great, the cafe is a good spot if you need to get any work done

didn't like that the room did not have a microwave nor did it have room service

was perfect : location, room size, beds, the gym, the pool, the design of the rooms/hotel

want to thank the valet team, front desk staff and room service personnel for simply doing an outstanding job

i did not use the wifi or eat breakfast.

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the room was clean, the ac worked great, and i could control it, great wifi and gym

they also have a free shuttle that will take you to the cruise ship terminal, what more could you ask for

location and we didn t have to drive anywhere while there, either cause of the trolley or hotel shuttle

gym.

pool was out of service which was extremely disappointing to my three boys

the property was great apart from the pool being hulk green.

the hotel pool was great, there were so many newer features that were awesome

loved the cleanliness of the resort and the area to sit down by the pool

good location and parking

my first time eating breakfast at a hotel stay and it was great

parking limited.

parking sometimes not good at times.

early check in

was in great condition, pool-nice size great temp, nice breakfast

very good breakfast excelent location

thanks for lou who made the best breakfast for us in our entire us three weeks vacation…

the breakfast was delicious and there was plenty of food choices

problem booking wrong hotel because something close casino with shuttle bus expense too much money

it was incredibly clean, the staff was wonderful and that pool was amazing

was here for a week with very limited free time so the full-size fridge and “kitchen” set up was great

having the kitchen in the room and sitting area

breakfast area was crowded and kept running out of hot dishes.

the last night of our stay, so we slept with the blinds up all night and red ants were in the kitchen area

felt clean and safe, breakfast was great, staff very friendly.

the trundle bed was not very comfortable but would probably be fine for kids

pool and workout room was great also, stylish carpet and color scheme was good

breakfast was presented nicely every day

the staff was friendly. the hotel was clean and quiet. the pool was amazing.

customer service comfy beds clean rooms and the kids really enjoyed the ice cream and even though we are in a pandemic we still had to go breakfast

kids loved the complimentary ice cream between 8-10 pm

customer service comfy beds clean rooms and the kids really enjoyed the ice cream and even though we are in a pandemic we still had to go breakfast

was perfect for what i needed :) the staff was extremely friendly the hotel was clean and the pool looked amazing

the breakfast provided was great and parking is no issue

we have to pay for parking and breakfast wasn't so different

good breakfast, friendly staff, clean room. i would surely return.

breakfast offered a good variety, including vegan-friendly options such as oat milk

nice self-serve mini-mart, bar and breakfast buffet in the lobby

nice self-serve mini-mart, bar and breakfast buffet in the lobby

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

there were no vending machines. yes there s room service but i wanted a coke.

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

ryan, a bartender at azure, always is so kind and professional

and they forgot to charge 300$ for mini bar and kept bothering me after i returned back from the states

the food was delicious at the bar and at breakfast

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

morning coffee bar room service location

the gym facilities

restaurant and bar were great

the room was beautiful! full kitchen and separate bedroom. very comfy!

the room and the pool area

spacious rooms, kitchenette, excellwnt staff

location, full kitchen, comfortable room, breakfast buffet variety

the kitchen amenities were

was impressed with the room loved the advantage of the kitchen and living room in the king room

breakfast selection, size of room, and quiet

lobby bar closed too early

, clean room, comfortable beds, fresh renovation, tasty cocktails in the bar, nice pool and gym

quick and easy check-in, clean room, friendly staff, nice bar and breakfast, good location.

the room location staff was friendly and informative the complementary breakfast was excellent

the bed was very comfortable and the breakfast was the best i've had included with a room at any hotel

nice room, very spacious and clean. with the gym and swimming pool

gym and swimming pool are a very nice added value

close to attractions. great breakfast

the hotel had no bar until 5:00 and then closed at 9:00, just not the quality for close to $300

not enough chairs in -near pool area

pool was not in working order, which should have been stated prior to booking at the hotel

pool was

the pool was too cold to go in and even too cold to sit at because it doesn’t get much sun

breakfast buffet was very good. room service was great for something late. pool was lovely.

location and pool

best french toast and cheeseburger through room service ever cheers to the chef

room service was excellent

the hotel staff upgraded me to a king spa room that had a huge tub looking out on floor to ceiling windows over the harbor

provide filtered drinking water fountains on each floor and improve on the gym space

the gym was also very well equipped

there were kids skate boarding and running around the parking lot at around 11pm

it was great that had washers and dryers, but the hotel didn’t supply laundry detergent

the pool was very clean and the rooms very clean and fresh

the hotel is perfect but i didn t enjoy the kids in the hot tub.

room their guests smoke weed which the smoke comes to our room all the time and l have 2 little kids so its ruin our holiday family vacation

love the rooftop pool and bar

i brought the kids there to relax before the baby got here but we was very unsatisfied

during week days pool bar was closed as well as bar inside. staffing may be the issue.

locked out of your room while your kids are wet from being in the pool is not good

my kids got cursed by a cashier lady who was not able to run a credit card for a $3 chips and drink

great room, pool, location and staff

hidden fees,40 a day to valet, 25 to use the pool and gym a day so 75 cause we booked for three nights

$44.00/day parking - $75.00/day pet fee - no free breakfast

drinks in the bar way too expensive

only plastic cups in the room), tiny ill equipped gym, rise staff

and facilities are great, good gym, nice pool, nice feeling in the lobby

close to everything. nice pool. very clean.

to more umbrellas in the pool area

was great kids love the pool and the breakfast every morning we had a wonderful time in tampa

was clean, the staff was friendly and the complimentary hour of wine/snacks as well the breakfast was amazing

hot breakfast drinks and snacks every evening. in house restaurant staff

we enjoyed the walk along the harbor and the skyline bar across the street

pool was small.

no free wifi

room service was great. fast and food was delicious.

room service delivery charge of $5 on top of meal cost

for parking and wifi and had miscommunication with the card on file and late checkout

the fitness center and pool were spectacular i enjoyed them very much.

the pool was difficult to get to but the upside was the privacy so not a complaint!

room service needs to be improved replacing coffee tea etc also our room wasn t cleaned one of

high considering the bar was closed, no food in hotel anywhere, had to order out if you wanted room service

pool was a little small, no open bar to get drinks from by the pool

friendly staff period a bar at the pool. comfortable bed.

our room was as expected for an extended hotel, meaning room was equipped with kitchen

like restaurant and bar bed was nice and room service great

breakfast bar was great and i slept like a baby

the comfort of the room and the convenient pool and good restaurant for the

no towels at the pool.

friendly staff, clean rooms and good breakfast. every single person was extremely nice.

super clean, great breakfast and amazing staff.

eggs were a little dry at breakfast. and butter or cream cheese for bagels

pool close to early

good breakfast, helpfull and friendly staff on the front desk, large free parking

breakfast not great, but its ok. coffee, juice and muffins.

dog barking all night kids running around on floor loud music and staff wouldn't tell them

kids running around hallway slamming doors loud music had to work in the morning didn't get

kids running all night in the hall playing music loud

i pulled up a man was peeing in the pool'

thursday night we came back from dinner around 9:30 to have a drink and the bar was closed early

the bar staff made amazing cocktails and were able to advise us on other inside knowledge of where they

our room was near the bar and we could hear everything

were a lot of bar items and the refrigerator didn't really have any space so i had to move things just to fit a

the hotel bar was also very pretty