everything!! staff was amazing, it was clean and comfortable and breakfast was good.

good breakfast and location was very convenient

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

the breakfast was excellent and the lady taking care of it was very kind and did a great job.

new, clean and friendly staff. good breakfast

breakfast was good and nice variety..

breakfast hours were too short for my family to take advantage of.

breakfast was great

2nd floor smelled like mold. pool hours 12-5 pm.

breakfast was great rooms clean spacious facility clean and even though next to the highway no road

taisha, welcomed me to the hotel breakfast and was very nice to talk to

breakfast was fresh and individually wrapped

i didn't eat breakfast.

breakfast room is super small, crowded, and chaotic, but still the food is individually wraped and

breakfast isn't worth much, but had the usual base level cereal and waffles with juice and coffee

the hotel grill and bar was amazing

very nice and new. good common area with bar and nice seating

not much. breakfast was not good at all. we had a great stay and would definitely stay again.

comfortable, clean room. good staff. excellent breakfast

much to dislike, other than the crazy bar prices

i love everything about it they have a pool

the pool was nice. i just never want to leave the room. it was so nice.

room door when we wasn’t even doing anything but sitting and talking, they complained about the kids playing outside

clean loved the customer service very helpful room up to standard with no issues pool was fun

there is even a ramp to the pool area

quiet atmosphere. excellent restaurant. and legendary golf course.

the golf course was impeccably well kept with beautiful views on every hole

all of the options available at the pool, plus suzy the aqua instructor was great

i had one of the young men at the bag drop, roger from philadelphia, ask me about my round of golf when completed by calling my name

very ritzy dining but its a golf resort

the gym

my kids loved breakfast so much because they could make waffles ud83euddc7 and pancakes ud83eudd5e by

great value with free parking, breakfast, universal park

loud neighbor and half nude woman at the pool area while my kids were there

small pool and seating area, very refreshing and while i was their i had almost to myself

breakfast was great, it was clean, free shuttle to universal & free parking

breakfast included, parking comfortable, pool nice, everything clean

breakfast was a 50/50 and our shower leaked all throughout the stay

breakfast included, parking comfortable, pool nice, everything clean

also having a usuable laundry room for guests was very helpful

kids loved the evening pool session and movie night

laundry room located in each

great pool area & poolside bar was nice too

the gym is super well equipped and the pool area good

hurricane closed pool and room service! housekeeping burnt armani shirt.

staff was very friendly and accommodating, free parking, free breakfast, shuttle to universal

lovely free breakfast included and incredibly close to

how about some wall sound insulation - have you ever had noisy kids keeping you awake at night

fitness center very small limited equipment.

position and pool area parking very easy

the boat to universal, lovely setting, great pool for the kids

pool bar prices were a bit high

water taxi wasn t running due to weather so was a long walk, as didn t want to wait for the shuttle bus as we were told it only came every

close to universal studios, great rooms, great deli, great gym, great staff. very clean

beautifully decorated, boat shuttle from the hotel to the city walk and other places at universal so there s no reason or

location,comfortable and great breakfast.

clean, quite good choice for breakfast, friendly staff close to universal, and free parking

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

breakfast was great for whats happening and the gentleman serving food was super nice and polite

free shuttle to & from universal orlando. very good free breakfast. room comfortable.

was beautiful, gym pool a plus

close to the universal studios with a nice pool and gym

we have been downstairs at 6:50 and when i asked lady at the breakfast service if i can give a kids something to eat ( for example the cupcakes which was already there) she said we have to wait

good location. conveniently. there is a laundry for own use. pool towels

liked a more expansive breakfast menu but what was given was acceptable

the pool was

regular, free shuttle to universal studios

the location and amenities (breakfast, coffee station, gym, pool)

hotel had a nice pool, and was in a good location

front desk was great they offered us a bottled water when we took the shuttle

guess my only complaint would be problem signing into my wifi, but that's because i have a really long last name which complicated the signing-in

my kids particularly enjoyed the

the presentation was phenomenal and was granted very early check in.

the gymn and its sauna and showers

loved the pool & kids activities at the pool

being able to order drinks at the poolside bar was an added

all the amenities, kids loved the pool area and lazy river

great poolside bar where they don’t skimp on the pour

hotel has everything: two pools, lazy river, water slide, game room, bowling, gym, character appearances, dining hall, and a starbucks

was good to have laundry facilities

alot of kids and really loud

wish the bar closed later 12am is early for me but, plenty in the area so no big deal

bad or no wifi in pool area. additional charges for parking. expensive breakfast.

great view.room very clean. nice pool

location was great. heated pool was awesome as well. kids stayed in the pool the whole time.

hotel in a nice side of town with lovely landscaping and large rooms and a nice breakfast and close to plenty of restaurants and shopping

laundry room, is good but small

the breakfast was awesome

the laundry machines are only 1,5 dollars per cycle. there is a jacuzzi!!!

pool was great

presented rooms we had a deluxe room with panoramic views of volcano bay good food courts great pool and hotel gets you straight in to volcano bay just a walk through hotel pool early admission

there is also self-help laundry onsite for guests

the pool, the rooftop bar

it was quiet as not many kids seem to stay there so was amazing for us

the pool, breakfast cafe, the kids suite and location.

three or four days the pool was closed !

i specifically asked for a quiet room and i was assigned to a room that was close to a laundry room as i heard a drier rattling close to the room while we were trying to get to sleep

my kids loved the breakfast and pool

we caught free shuttle and walked home at end of day

pro= cheap price and late check out

room service took longer than stated.

pool restaurant good bedrooms comfortable pool stayed open until 11pm perfect after park for kids gym good walking into parks easy from

the complimentary fast pass, the beautiful breakfast hall with healthy options for kids, and the spotless room made our stay truly stress-free

they have a great pool with a poolside bar for drinks and food

hotel to the parks was surprisingly beautiful, and the free water taxi was a huge hit with our kids such a fun and relaxing way to travel

the property is close to universal with shuttle buses.

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

shower turned the entire bathroom into a mini pool

room was excelent. great view of the pool

the pool was cold it was not a warming pool

the lobby was very well kept and clean along with the gym

i was expecting a small room, just a bed and no kitchen but i was pleasantly surprised to find a kitchenette that even had a dishwasher and an

breakfast was not a good as expected. but it worked for us.

need larger trash can under sink in kitchen

full breakfast bar with many tasty options daily

room was clean and staff was friendly. breakfast was a awesome and a nice surprise.

fitness center and an indoor pool

was spacious and comfortable it was nice to have a fridge and a microwave breakfast was very good, they served fresh fruits

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty of room

saturday evening through 2:00 am kids were banging the walls screaming and the parents were yelling at the yelling kids

it was clean. staff was friendly. shuttle to universal.

open the fitness center to late

the free shuttle service to the parks was a huge plus, saving time and hassle

i liked that it had a pool and that they had a free shuttle service to the theme parks.

we didn’t ask for a room change because we arrived late and were very tired

nice gym facilities as well

need a better gym!!!!

we had 3 small kids with us, medicine that went bad and we ended uo getting sick after the stay

the shower needs a little bit more cleaning. the pool was small

ticket office in the hotel so able to pre book for the universal parks as this also comes with a shuttle bus too and from the park at certain times

the breakfast was varied, hot and plentiful

not enough places to sit for breakfast.

very clean, beds very comfortable and good breakfast

staff was great and the breakfast was very good

pool was clean

facilities, excellent breakfast, outstanding staff

facility cleanup, pool and gym and better smell in lobby area that’s all

pool was a little too cold for my liking but still useable

great staff, amazing breakfast, beds were comfy and the place was spotless

the cost was reasonable and the whole facility including the pool and fitness areas were very clean and well maintained

loved the pool an all the restaurants around

having a kitchenette jn the room is fabulous

had great towels and the pool was clean and refreshing

awesome stay! big room, nice breakfast, pool, nice staff members!

small pool/outdoor area

the pool is nice

nice pool and a good breakfast for the price.

so closed to the attraction and shuttle to the park

loved the location and the shuttle to the parks

shuttle schedules (they could go before the park opens and come back after the park closes) and the

rooms are immaculate, breakfast there was great choice and lovely fresh waffles

we come here almost once a month. friendly staff, great location. great breakfast.

clean, loved the kitchen, very quiet, close to shopping, free parking and not far from the airport

negative would be that no balconies in this (and all newer hotels in orlando), pool area small and not real outdoor space to chill

is not that we didn't like it but the pool was a lot smaller then we thought it was going to be

don't have room service

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

the pool and tiki bar was great. the bed was comfortable.

the free shuttle to the parks was fantastic

pool is really nice, great for kids

spacious room, got good use out of gym (good working machines), microwave and fridge came handy.

they also advertise having an ev charger but it was not working the whole time we were there and the employees had no idea of

pool is nice and water comfortably warm

they do not have any info on where the ice machines are located (not on every floor) or the gym

pool and bar the same

the pool area is really nice and very

didn t like how easily you could hear through the walls and that the gym didn t have free weights

no bible in room no room service in morning

i love this hotel it’s always mostly clean, and my kids love the pool

shuttle to universal only 1 mile away

- location good - stuff freindly - worth money - poole area cool

the check and stuff was not very friendly and they don't give you any information about shuttles and pick up times which i didn't even know about until we found one on the way that took

shuttle ran at limited schedule times

the pool was awesome

plenty of space. clean. laundry facilities are convenient

pool close too early didn't get the chance to even see it

felt like they had a bunch of laundry in them

burns on sheets), lack of appliances (no proper cookware for induction stove nor standard kitchen

recepcionist and she said there were no towels available because all of them was dirty in the laundry

resort, great location, starbucks in the lobby was a nice perk, staff extremely nice, having laundry facilities was great, free shuttle

had a suite and were very happy with the rooms/kitchen

single bed and told twice that this was acceptable but it was not available on check in so two kids had to share a double bed throughout our stay

the staff helped us to arrange early check in which is great

transportation, dining, gym

have a pool with a spa and the bed was very comfortable, and the room has a big tv and it's location was great also

have a laundry on site but no way to use it because they don't keep enough quarters on site to use it

cleanliness, fast check in process, early check in available.

no pool or spa access. (main reason for choosing this hotel was for those two amenities)

the laundry room is a little vague. wasn't sure how long washer/dryer worked for.

the gym needs more equipments

the lounge and bar area downstairs was calm, clean and welcoming

the pool is small but as we didn’t use it, can’t comment more.

the laundry room was filthy.

nice hotel and pool, close to the parks

breakfast was vey underwhelming

breakfast short of protein

didn't like the fact that i didn't have access to the gym, and the rooftop bar

like the parking, had to pay to use the gym, pool closed at 8pm in florida

very clean, i love the pool, everybody friendly super happy.

i would add a couple of pots to the kitchen.

there is also laundry room to wash ur dirty clothes

breakfast, reception staff are so helpful and kind, coffee was good 24/7

clean, good breakfast, safe parking lot

clean room & bathroom, nice mini- kitchen, good breakfast, nice laundry facilities.

thanks for cleaning our rooms we also enjoyed the pool

a relief as the night before stayed at another fancy hotel and had to deal with screaming disney kids and pot smells

the pool is nice, the location came in handy, access to public transportation and shopping.

i came in with my kids on a late flight and everything was done through the window in the freezing cold

we love how close it was to everything we went too! our breakfast was included and it was yummy.

the kids spend their time watching out the window

room was comfortable and spacious. marcos at the pool bar is an excellent host as well.

but jason ( i think was his name) from the bar and restaurant, made the best wings and the pizza smelled so good

shuttles only run about 5 times a day (5 to the park and 5 back)

location - at the top of i-drive, right next to crazy golf and an ihop, and within walking distance to loads more sights and attractions

the pool was very relaxing and clean

always has a great complimentary breakfast and i like the consistency throughout the chain

the gym is small but clean and has enough equipment to get in a workout

excellent facilities clean, pricing, great breakfast options as well.

the pool was a little bit dirty

the shuttle times.

great location, breakfast was very good!

flexible check in with laundry facilites

big pool

wasn't as close to the airport as i thought it would be, and they don't shuttle to the airport

everything is perfect except swimming pool.

inside pool

into the elevator without having to wait long and we could also quickly grab something to eat for breakfast

the room was clean, the breakfast was not bad, and the staff were great.

the gym is very basic as well

breakfast was good with a range from cereal to waffles to scrambled eggs, multiple juices,coffee

the laundry room came in very handy when i had to do an emergency load of wash

i was not expecting a mini kitchen for the price for the hotel i figured that would be way more in price for that type of

everything kids liked the pool

friendly staff, clean, extra things to do for the kids. the breakfast was excellent!

coffee machine, guest laundry, ironing board in room

use better kitchen plates and utensils

olivia on the poop side bar was especially wonderful

i didn’t like the fact that the washers in the laundry room were not working properly.

really enjoyed the pool, the extra amenities for example the quick service food area, the all you can drink cups and

& gym 24/7

there is free breakfast every morning

was amazing the pool water was at a perfect temperature my kids enjoy it, stuff were polite and nice i love it for sure im going to stay here

breakfast, popcorn and evening lite meal all free

family and i had lots of fun at the pool and gym, the staff was the best and the happy hour was a nice bonus

lighting. could use updating. gym is small, but at least it has one.

the bar soap for this hotel is horrible

great amenities like the gym and pool areas,area is secure with security felt

pool and gym and acade great and how close to universal studios

the bartender and the food at the bar were poor but the other restaurant was good

the bar was open at 4

that they had free parking and an ev charger, very convenient!

the area is the best spot next to everything . and loved the outside pool and set up.

hotel is very comfortable and provides all the services you would need on site, including a coin laundry

no free breakfast

i liked the heated spa and so did the kids

you could hear kids screaming in the pool until late at night

the 2 bedroom the breakfast pool jacuzzi everything was great

can close door between bedroom & sofa so can put kids to bed & still stay up.

everything. cant wait to come back with my kids .

didn t like that room service left there cart in the hall way all day one day with a dirty plunger in a ice cooler

i loved everything but parking

more parking spaces but overall i enjoyed my stay

breakfast was great and loved convenience of laundry facilities

parking was very full but it was expected since it was thanksgiving week.

cleanliness and quality breakfast

staff was extremely friendly, the breakfast was excellent and the pool was relaxing

when i got there my room was not ready and the bag breakfast was a mess

we were allowed late check out for our last day

very friendly outdoor pool and hot tub excellent breakfast

there is no gym and laundry. the place is a bit of long walk from nearest iride trolley station

pool was an extra bonus

no breakfast or shuttle.

breakfast is ok we love it

very helpful and friendly staff, shuttle service , many restaurants nearby

with the shuttle service to both universal and disney, it was perfect

pool is great addition after a long day in the parks

pool is open until 10pm which is great

small pool, breakfast was just a bagel bar not many options.

breakfast could be better and the refrigerator could be bigger

got there and we were ok to wait weset by the pool and the desk clerk said give us an hr and we will have your room ready, we waited over and hr

the bar had a nice atmosphere, shout out to junior who always served me my ice cold blue moon with a

the on-site gym and the long pool hours.

very easy drive to universal studios pool and tiki bar open late very clean and pleasant looking

hotel was beautiful and the pool and hot tub were fantastic

the property. the staff. the atmosphere. the breakfast.

kids loved the pool that was 1/2 indoor and 1/2 outdoors, and that they could swim to either side

our kids especially enjoyed the pool

laundry did not smell clean

the breakfast is good, wifi is good.

hotel shuttle was great

no diy/self-service laundry service available

shuttles to universal, disney and seaworld

the tv is very old. there is no shuttle to epic universe

pool was heated through day and night we loved it!

a shuttle service available to universal so you can leave your car was a super bonus

wifi is poor, vendo machine would be nice to have.

the pool

bar / restaurant in the evening was great for food, chicken wings and pizza were fab

fi) and it cost $6

we were uncomfortable doing laundry because it was across the other motel property not on

there is a nice pool and, the onsite restaurant has excellent food

staff is very respectful and it's a very quiet i'll tell if you just want to relax the pool stays

i liked the location, the pool and the availability to do the laundry.

is no pool and there is no gym or and place within the hotel grounds to get anything to eat

not cool to kids

the pro is so had a gym and a pool, which was clean and very convenient to have as

— the hotel bar was hardly open, but that wasn’t an issue because the hotel is so close to many restaurants,

the staff in kitchen i haveto say they make sure you are care for and please thank them for me and my wife ,

and helpful in special carolina from the breakfast area, she was very sweet and friendly with our kids