i wish the bar was open 24 hours. ( no real issues)

early check in as we had family function,staff were friendly,chatty well presented help you relax,

want to help till we took it further i was very disappointed that i was told i could have an early check in as it was my wedding day and i rang to make sure it was all booked in to be told

as a family with kids i expected they would put us in a room not ext to few single guys who was drinking all night

the door doesn’t open with ease and is a struggle for senior and kids alike

staff very helpful and breakfast was buffet style but very good

lovely bar plus blues bar next door has good menu

were rude and could barely speak english - we were advised that we could have an early check in by louis and when we arrived we were very clearly told we could not in a very rude

attached restaurant, blues bar & grill was quite good, and can be ordered as room service as well

breakfast - not enough variety.

noisy neighbours a few doors down, kids running and shouting in the corridors at all hours

the wifi is brilliant, very fast and reliable

room service worked well

room service was excellent and the room exceeded our expectations

only thing spoiling it is early checkout. it’s difficult with kids to be out by 11.

people there were very helpful and nice. we were updated to a family room due to the kids.

and no room service for food

no complaints my kids loved it

it could offer room service, however i do understand the staffing and issues, this creates.

did not use the gym but it s there if you wanted a workout

my kids loved that it had a pool! facilities are fabulous for only being a 3 star hotel!

great room service

too many groups of kids in the hotel that were constantly running round the lobby or taking over the

i ordered room service and the food was tasty and hot

brilliant entertainment for kids. central position. fresh and clean, efficiently run.

breakfast is amazing, no problems with wifi at all and staff was lovely

no parking near by especially if you have disabled people or young kids, its a 2 min walk and especially when its bad weather its not very convenient, also no help

i ordered room service and the eggs tasted like plastic and was given hardly any toast for 2 people so had to

gym facilities lacking and parking very confusing

liked that we could cast netflix and such to keep the kids entertained

loved this hotel it was a stop off on the way to a wedding and we arrived late with 2 tired kids

very good choice at breakfast. pool warm and good size with kids.

facilities room service swimming steaming

room service

loved this hotel it was a stop off on the way to a wedding and we arrived late with 2 tired kids

there were no complimentary bottles of water and when we called room service to order some food at 9

we arrived late and ordered room service the

still the bar reception are all high class

the room service dinner and breakfast were also exceedingly good on this

modern, spacious bathroom, professional staff, nice tea and coffee, even better breakfast and room service

breakfast is available small bar in reception area open 24h ud83dudc4c homemade pizza available from reception also, which is

64 per litre food bar and shops next

the hotel also offers freshly cooked pizzas and a limited bar which are a bonus if you don't fancy the service station food court or supermarket options

very convenient as attached to food court with subway, kfc, noodle bar etc

clean and just what i needed. bottle of water and cereal bar in the room for breakfast.

hopefully they will do this more parking plentiful location and site is beautiful friendly staff etc tea and coffee - basic but at

on site bar with friendly staff and usual pub grub

breakfast massive and delicious too

breakfast was well cooked and plenty of it

our stay at the mill on the soar very nice reception the room was clean and comfortable the breakfast was lovely and will hopefully be staying again

breakfast was excellent room also

ev charging was extremely convenient. comfy room, great shower and a fine restaurant.

2 x ev charge points

wifi was very weak.

disabled parking is limited

it was very clean and the facilities were excellent even have up to 40kg dumbbells in their gym

parking

quicker service at the bar on an evening.

ter midnight) for hotel's guests

the free wifi was not secured, but no issue if you have a vpn.

the wifi free and excellent

breakfast had loads of choice, and the sausages were top quality

free parking made things simple, and staff went above and beyond

free parking handy

wifi was quick, and breakfast had enough options to start the day well

the location was convenient, with plenty of parking available

door lorry park

mention of the lorry park that has been opened next door on booking

unfortunately there needs to be more bar staff in the evenings to stop the hugh

nice place and love the bar and restaurant. staff nice.

noisy from lorry park opposite.

parking on exit to go back for code

really great hotel excellent pool area gym ect , not to expensive in the restaurant to

we will definitely stay there again the spa was a bonus thank

spa facilities are great, however i think it would be better if there was seperate spa facilities

room service food could've been much better

lovely comfy bed....great breakfast

place, lovely helpful staff, the spa facilities were really good

lovely spa facilities, spacious garden and very large room!

wifi was really not good which did make working difficult

lovely hotel with a great pool

free car parking on site

room was cleaned daily, felt like home from home and the bar staff are friendly and all round great family

property was absolutely ideal, the lovely lady i met at the bar was very accommodating and was really helpful, i stayed here to visit loughborough university

very helpful with parking as we had a trailer and gave us guidance and advice on places to eat.

friendly staff, for check in, behind the bar and morning breakfast

parking a bit hit and miss with a lack of clear guidance

wifi was fast

not a huge amount of parking but the hotel is small so there was no problem getting a space

excellent parking too

parking was easy, all staff we met were great, room and all areas very clean

worked from my room with no wifi issues

free parking is something we always look for especially now the cost of fuel is so high

it lacked both speed and wifi range in my room

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to the centre

so helpful especially when travelling with two young kids

food friendly staff good well kept room parking outside your room door minutes from donington

had breakfast, but it was superb

refurbished, secluded parking right outside the room, friendly staff and a great restaurant on site

temperamental wifi

style of accommodation with easy parking directly outside

sure if they had any wifi

to the town centre and off street parking

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

a lovely place, great parking, lovely staff

and we had a free upgrade, which meant we had a small kitchen area; great

we were there to attend a relative s funeral so didn t get a chance to use the health spa but looked great

very nice breakfast and my kids loved it.

the spa facilities

pool and spa facilities were gorgeous, very clean and well maintained

staff great with kids. lovely pool. delicious breakfast.

if we wanted to use the spa or swining pool to just ask a member of staff

pool was closed .

pool area was dirty and not up to standard

in room service meals although very good are a bit pricey

sausages were dissapointing and there were poorly behaved kids in the pool

close to airport and very helpful staff. nice having a bar area too after a late flight

reception staff top notch bar staff superb breakfast staff excellent room was very nice

great staff, late check out as a member. perfect for pre holiday

the pizza food deal was perfect for the kids and staff were very pleasant

breakfast was adequate but not much fruit on offer

the kids had a 3 course meal for £13 they had soup (full adult size) chicken strips and corn or chips

the pool, sauna, steam room and gym make the weekend very enjoyable

the dish shouldn t have left the kitchen

the staff were very friendly, the spa facilities were amazing

, kids loved the pool and lovely spread for breakfast!food in the restaurant was really good!

- the bar offered only bud light on two taps and a peroni

location and comfort plus breakfast

fantastic breakfast

swimming pool being refurbished. will be amazing once complete.

2 of the showers in the spa pool area don’t work.

they gym and pool also really good i will be visiting regularly.

bonus of having the swimming pool and gym

was unhappy that the sofabed was uncomfortable.even kids found it uncomfortable.needs updating.

was very helpful at the breakfast ud83cudf73, and the kids liked the facilities and the swimming

the pool nice and clean , best part was the breakfast , my son said it should be a 5

especially receptionist and man behind the bar

i am also afraid the rooms have absolutely no sound proofing whatsoever - every knock on a door, room service, conversation, footsteps can be heard from your room , to the point i woke up several

out of date biscuits in the room service tray unforgivable

the pillows are far too soft and the wifi is not good

staff were lovely. food in the restaurant very good. good, secure car parking