breakfast, excellent leisure facilities especially swimming pool, sauna and steam room, small kids game room very good is well

ev chargers available

hard to find parking

and comfortable room, nice choice of menu served until 10pm, lovely bar area and the pool and spa were excellent

breakfast is great and the staff are so helpful and friendly - always smiling

the gym and pool are fantastic

good facilities and and excellent selection of glute free options on the room service menu

the bathroom was also spacious

evening meal was a bit bland. very generic. free wifi didn t work.

food, courtesy of staff and the swimming pool, sauna, steam room and gym facilities.

the evening meal we had in the bar was excellent the evening carvery looked excellent but as we had eaten at lunch time we could

easy to check in and out and parking just outside the rooms

nice room tea and coffee clean parking free

no lounge in the bar restaurant

the bar is away from the accomodation so no noise at night time, i would highly reccomend the longshoot

staff was excellent great atmosphere in the bar and the beds was comfy.

food was excellent and the bar was a great experience

the bar was a great place to relax and watch the olympics

friendly staff at the bar and reception

bar food and drinks good value, car park and grounds are really spacious

location peaceful and great golf course

nice little pool and leisure area

fantastic views are fantastic breakfast fantastic room bed was comfortable big and views of the golf course other half said the best hot tub he's

the spa area was lovely, we used the pool and my grandson thoroughly enjoyed

lovely location and the spa and pool were great

the young man serving behind the bar was very polite and friendly

staff friendly and helpful good bar and food good

on site bar with friendly staff and usual pub grub

long ques and waiting time at bar seemed to be under staffed

breakfast massive and delicious too

couldn't fault it really but the bar prices were a bit steep.

no smoking shelter and cashless bar and food

will definitely return to make it perfect, a sauna along with the gym would be amazing

hotel itself is great and breakfast was ok

we managed to get a nice early check in

30am by the laundry van, was really noisy

and its based in such a good spot since theres alot of restaurants and kids things around

breakfast good bar good location excellent

all the rest breakfast was lovely stocked up regularly and excellent choices

location (plenty of eateries, soft play for kids, bowling, cinema) good breakfast (cooked, cereals, yoghurt, bread, fruit), room was good

good sized room, loved the spa facilities.

spa facilities

spacious room with lovely breakfast and good gym and spa facilities

spa and gym facilities were not the best and were very congested

location, gym, spacious, parking, feel secure. front desk staff are lovely

retail and entertainment park close by, as is a fast ev charger (though it was not working during our stay)

well presented reception area, clean rooms, large bar area and a good quality breakfast.

wifi was slow and room was small

good size room, very comfortable room service and food great

access to the pool and gym could have been made clearer

they have fridge that is super cold to keep things refreshed for a drink, they have gym they have bar and restaurant facility you can go eat, just so much nice things it has to offer

smiling reception and bar staff, as well as the room cleaning staff

ease of use for ricoh easy check in and out free wifi

room was very contemporary and breakfast was lovely

room was a great size for our party - 2 adults, 2 kids and 2 dogs buffet breakfast was terrific too, and the staff were extremely helpful

music until 1 am every night, out of control chinese kids from a wedding running up and down corridors late at night, ate only once on the bar and food

we had screaming kids running all around us, banging into the back of my chair

internet access was very poor couldn't get wifi access to upload photos to family and

the lack of wifi

wifi and phone signal is bad in places. have to pay for parking.

brilliant selection of breakfast, sufficient gym equipment, comfy bed and spacious room

good food, great casino

the bar wasn t open long enough

breakfast was also fantastic

selection of food at breakfast, kids under 12 eat free which is good

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having towel exchange seems stupid if you can't dry your towel oil filled radiator

choice seating outdoors plenty parking comft only thing could do with is a lil park outdoors for kids really cause so much outdoor seating not really a playground for kiddies i had 2 boys wiv me

only 1 type 2 charger - really - plenty of other ev chargers available a couple additional type 2 would be necessary as we had a q

room clean and spacious. ev charging points in abundance

room was big and enough for four family members. kids really enjoy it staying there.

everything. easy parking. nice towels. good bin linen. good tv options.

good bar facilities and lovely coffee

the rooms are stylish, comfortable and very high quality, it's easy to find and parking is easy and free

and bar closed at 8pm and was still closed at 7:30am so i had to call main gate guard to let me in and

decorated and super facilities although none available due to time restrictions, bar closed before we arrived back

gym/swim facilities open early and closed late

good variety of equipment at the gym

nice food and drinks at the bar and restaurant

lenka & rupali thanks for looking after the kids

the ev charger was not working hence we had to go to another place to charge the car which delayed our

was helpful, specially when i wanted late check out they helped a lot

64 per litre food bar and shops next

staff very helpful and bar with wine and beer with a lobby area.

the really late check out

food bar should be 24hr

24/7 room service

e which has wifi connection) would also be extremely handy

good foods for breakfast, nice restaurant and service.

conveniently close to the cathedral, shops and bars

wifi worked great with no interruptions, amenities are very close to the hotel

staff extremely helpful. breakfast was good, great location.

the staff were helpful and the room was comfortable. nice breakfast.

the breakfast was just fabulous, the staff very friendly. we enjoyed our stay very much.

nice bar area pool table and a charming atmosphere

the wifi could be much better.

excellent breakfast, friendly staff, easy to find, clean rooms

very pleasant stay with excellent faciliries and breakfast.

need more vegetarian choose in food for breakfast

breakfast was brilliant staff very good

location from ricoh arena is within 20 mins good paid option for late check out which we took advantage of

very friendly staff and free parking

and we had a free upgrade, which meant we had a small kitchen area; great

the fact the room had kitchen units, hob, microwave.

the wifi could do with some work on accessibility and stability

lots of parking and great value

hotel looks a bit tired and wifi only available on ground floor

i heard kids gate crashing the premises.

free parking is always bonus

was kids running around outside my room all night shouting and i was awake all night due to

clean bed and very very good price. bar prices low until 9pm.

breakfast took a long time, we ordered before two other tables arrived and their breakfast came way

is spot on the food the service the bar and all the staff are friendly and will go out their way to help you

was outstanding ordered room service, parricularly the vegetable and goat cheese pie

large parking area no noisy traffic passing

wedding amazing day accommodated us an early check in to change amazing staff

was very good , wide selection to choose from ample free parking the gym and pool were included in the

the bar and staff aswel as the chef and pizza we ordered

very comfy with gorgeous views over the golf course

the staff was good with the kids at the restaurant

the leisure facilities are excellent with a large pool overall 5* and we will be back to stay and play a game of

room was clean, the staff were friendly, i had a brilliant spa treatment with wonderful products and staff

very good breakfast

internet wifi poor when trying to order room service it did t work

excellent pool and spa

it was so close to everything i will definitely book again and will bring my kids to stay also.

bonus breakfast as only expected continental breakfast and got hot also

lovely bar plus blues bar next door has good menu

attached restaurant, blues bar & grill was quite good, and can be ordered as room service as well

clean, quiet and good breakfast choice.

sometimes they have events on, this makes the hotel very busy and people use the bar who aren’t staying in the hotel, i found this a bit intimidating and if the reception staff

my kids (and me) were totally shattered

housekeeping, bar staff, location, room was obviously recently refurbished and was pristine

withs kids no worries, when kids shouting

kids running crazy

kids slept though so

good food. friendly waiter. posh foyer. easy parking.

pretty location on a golf

golf range was fabulous

access to the driving range golf course and accommodation and staff friendly

very nice bar and restaurant area

room service was excellent and the room exceeded our expectations

rooms are clean. location is excellent. wifi was excellent.

wifi signal is poor as well

wards of 140mbs

very clean, car park is really good with very wide spaces and ev charging (but remember you have to pre-book)

doubles)

the bar staff were amazing

the wifi worked spasmodically

breakfast brilliant

the room service menu is very sparse, could do with more options.

let us check in early. clean, lovely rooms. good bar and breakfast

clean, well appointed modern hotel with fantastic facilities, great wifi and comfortable beds

hotel was new, very clean, the rooms were large, we stayed with our 2 kids and the slept perfect in the sofa bed, it was really comfortable

needs a toilet close to the gym

liked that we could cast netflix and such to keep the kids entertained

when a room service choice was not available they made sure i knew when it was back on

beds were comfy but not the kids one

they were warm and the staff loved my kids so much that they got a big box of toys and teddies.

the price and location i would stay again and give the bed another chance but maybe once the uni kids have settled in

very friendly staff great gym food service excellent

right opposite the hotel, which is accessed through the hotel car park

bit dismayed to find that there was a huge lorry park attached, as well as a large carpark

although we didn't drink at the bar it looked lovely and was nicely decorated

there's a lorry park joining the car park but i requested a room round the back so it was

park next door had generators running would as for a room further back