unable to connect to wifi in room. too many cushions on bed. the number of stairs to the room!

studio did not have enough kitchen equipment eg , toaster, pans and cutlery

ample parking to rear of property

very friendly staff and free parking

ideal room for travelling with a toddler

access to the driving range golf course and accommodation and staff friendly

were all on route to my son's wedding, they made sure we could all sit together in the bar area

golf course was challenging but in great condition, the room was comfortable and the breakfast was

patchy wifi

especially receptionist and man behind the bar

the breakfast buffet could use abit of an upgrade

breakfast was fantastic plenty of choice, generous portions, and cooked perfectly

breakfast was excellent and location was perfect

found the cooked breakfast via room service to be slightly cold unfortunately

they were short staffed in the kitchen so had an extremely limited room service menu

great location friendly staff spa breakfast super comfortable bed !!!!

swimming pool and gym facilities were an added bonus

perfect location, great swimming pool and delicious breakfast

easy accessible, plenty of parking never struggled for a space despite driving a horse box

pool was closed due to bad weather affecting the heating system

nearby, outside space is really good for our dog to run around, adequate parking and good wifi, comfortable

says ev charger on site - there isn’t - it’s out of order restaurant experience for dinner -poor

the room was converted to a twin from a double, it was fine, no breakfast, very comfortable bed but had to open window as room too hot at night

staff, very helpful, clean and pleasant, good breakfast, drinks, parking, quick access from

retail and entertainment park close by, as is a fast ev charger (though it was not working during our stay)

not enough staff on the bar during break times from our conference sessions

the food is lovely, the swimming pool is wonderful, i would recommend

om service) was excellent.

free parking, swimming pool, polite staff.

nice lounge area near the bar and

staff, fantastic facilities, especially the spa and snooker room, great food and comfortable room

good parking, quiet location, good food selection

room, the spa facilities were not too busy even on a saturday, the staff were friendly and helpful

com that the jacuzzi, sauna and gym are included with your stay at this hotel this should be made

good, comfortable bar and terrace

excellent breakfast, friendly staff, easy to find, clean rooms

breakfast v good - all fresh and well presented

sure i was fully catered for with tea coffee and taking my orders for dinner had a buffet style breakfast before i checked out and it was delicious set me up well for the working day thanks for a

excellent wi-fi connection, a good breakfast offered with a wide variety of food

breakfast was sumptuous

really great hotel excellent pool area gym ect , not to expensive in the restaurant to

staff were great, free parking with no parking eye nonsense

he was really friendly, as were all the breakfast team

hotel, fantastic executive room, lovely reception staff, great atmosphere, great pool area and spa

love the fact it has a swimming pool/sauna/steam room on site to use throughout our stay

use of swimming pool, sauna and steam room all inclusive

the hotel pool and jacuzzi were lovely a very good temp pool which is rare

quite a basic gym, but the pool, sauna and steam room more than make up for it

lovely comfortable huge bed. free parking. large , clean room. polite and friendly check in

room was good size, clean and comfortable, the spa was clean, relaxed and well organised

breakfast; variety to choose from, very friendly and professional personnel, location: close to

staff extremely helpful. breakfast was good, great location.

no marmalade at breakfast, butter was runny.

5* breakfast facilities , food & bar were perfect ordered pizza arrived

late check out

conveniently close to the cathedral, shops and bars

couldn t get the free wifi to accept the password given.

competitive pricing, clean , nice staff and a great breakfast

i ordered room service which was quick and delicious

a big big thanks to the nicest reception lady that helped me with early check in

the room service was finished by the time we arrived but the barman was very good and made us pizzas

noticed a gym on site too, which was soundproofed from the rooms/hallways which were very quiet

room was a great size for our party - 2 adults, 2 kids and 2 dogs… buffet breakfast was terrific too, and the staff were extremely helpful

we had inter connecting rooms with the kids

thought there could have been info about room service etc in the room

the breakfast was very good value for money

overpriced . gym was awful may aswell have not been there

very good with key card on lift, kids used stairs and didn't realise it was for emergency only

breakfast was also incredibly, gym facilities top notch

on arrival, the receptionist was very informative about the hotel about telling us about the casino bar

and another benefit of this hotel is a parking

wifi can vary from room to room between good and almost non existing

big beds for the big kids and 2 adults and another bed for the younger one

wasn t asked to pre auth my card on check in - ordered room service but had to come down to pay for it after just getting out of the shower which was

in bar very slow with our food children got fed up of waiting but it was busy as there was a wedding

restaurant & bar open 8am-11pm with great kids playground

breakfast was well cooked and plenty of it

good sleep very good breakfast staff friendly room very clean

restaurant and bar were closed, but they’ll be open next time

breakfast massive and delicious too

breakfast , room and facilities, i got a room with patio doors out to the golf course - absolutely

friendly staff, large car park, impressive choice for breakfast.

room service girl very helpful excellent.

the food was excellent. the pool and gym very nice

the golf course was in good condition, as i played there in 2021, and the course was tatty

free wifi and tv channels especially for kids

all the rest breakfast was lovely stocked up regularly and excellent choices

location (plenty of eateries, soft play for kids, bowling, cinema) good breakfast (cooked, cereals, yoghurt, bread, fruit), room was good

the hotel is next door to kids indoor play ground

excellent customer service from receptionist staff to those helping at breakfast.

everything. easy parking. nice towels. good bin linen. good tv options.

decorated and super facilities although none available due to time restrictions, bar closed before we arrived back

a typical british dinner and, of course, had the best of the drinks, as the hotel have an amazing bar supply

the cafe, where we went for breakfast, is small compared to the size of the hotel bar & dining room

the bar bill lol

well and the shower was lovely, hot and powerful the pool was lovely and peaceful even with the kids and floats there ut wasn't loud only thing would be take a padlock as they charge for them to

the bedroom was very comfortable and love the access to the sauna and pool

lovely big spacious room. clean bathroom. good room service.

love that the kids can use the pool.

could do with usb sockets as family room means kids

the evening meal we had in the bar was excellent the evening carvery looked excellent but as we had eaten at lunch time we could

well situated hotel with good parking

wifi in room

the room was very spacious and the bed very comfy and plenty of parking

good value and clean and tidy great parking

staff was excellent great atmosphere in the bar and the beds was comfy.

shame the bar closed at 11 pm could have done with a nightcap with friends.

the bar was a great place to relax and watch the olympics

food was excellent and the bar was a great experience

staff very friendly, late check out at 12, and amazing breakfast. very clean.

no smoking shelter and cashless bar and food

good english breakfast. spacious rooms.

great not to far from the town centre breakfast how ever could do with a bit more selection e

there was a gym and breakfast included in the price

rooms are really stylish and comfortable loved the gym, small but fairly well equipped

bar meals great, recommend the chicken bbq pizza

the food was lovely too and the bowling alley was a great bonus for the kids

free wifi accessible throughout hotel/room - very stable

in the morning after check out we played a bit of golf and off we went on exploring more countryside stayed 1 night only but my kids and i will

tried to get room service for the kids as a treat for them on sunday evening but no one would pick up the phone

not enough pillows and high charges for room service

my room service meal wasn't very good. a poor steak

big fluffy towels and the great staff. plenty of parking with easy access.

free wifi was excellent because i had no phone signal on the grounds

staff were fantastic, the bar man adrian, a real asset to the hotel

real disappointment was there was no wifi in the bedrooms and i had to go and sit in the lounge on my own

i heard kids gate crashing the premises.

room service for coffee nothing open no fridge in room

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i've come to relex i requested her to give me another room kept on saying no rooms

was kids running around outside my room all night shouting and i was awake all night due to

sofa beds were extremely uncomfortable for the kids

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice it

choice seating outdoors plenty parking comft only thing could do with is a lil park outdoors for kids really cause so much outdoor seating not really a playground for kiddies i had 2 boys wiv me

there's a rest stop next door with a multitude of food options and a laundry facility

facility and it was very economical as we had to take a stop as going down south, plenty of ev chargers in front of property would highly

swimming pool great (a booking system is in place but all was fine), shame no sauna or steam room but this

fantastic range of facilities from pool, to gym and golf course

they gym is amazing

good range at breakfast. the pool was clean and spa facilities excellent.

the bar and staff aswel as the chef and pizza we ordered

nec camping show beckoned so early breakfast and away we went

kids under 16can not stay in the jacuzzi.

people were ordering room service and the food was literarelly left for hours on the corridors

ring the

hopeless to try and get kids to sleep

modern clean and comfortable lovely bar and restaurant

functional and clean gym

was no spa for beauty treatments and the pool was smaller than other hotels we've stayed in

very good choice at breakfast. pool warm and good size with kids.

loved this hotel it was a stop off on the way to a wedding and we arrived late with 2 tired kids